Sam Newman - Understanding service communication and why “asynchronous” has become a useless term

In Episode 4 of our #interview #series, Sam Newman reveals the incredible impact of agreed definitions for terms we use in our team communication. He also explains why resiliency is not a journey, but an ongoing effort, and how understanding about different styles of service communication can be a game-changer for your workflows.
We will be releasing a new episode of our interviews every Friday at 16:00 (GMT + 2.00).
All Interviews have been recorded at #GOTO Amsterdam 2024.
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Production by ‪@Kameramensch-Filmproduktion‬ for iSAQB GmbH
Video & Postproduction: Johannes Klemt
Editorial work: Claudia Byczynski, Richard Wallintin