Samsung Dishwasher 5C or SC error complete fix solution

[@jasminap13]

Wow! Thank you so much for sharing this video! We had the same exact problem with a slightly different waterwall model. Tried cleaning the drain hose first etc...etc...almost gave up until I found your video. This is probably the first youtube video I ever commented on. Had a piece of glass stuck in the same exact spot. Now its working! 🎉hooray

[@generalaudience7641]

@jasminapurisic991, I am glad that it worked well for you.

[@firemanjimbo99]

Excellent 👌, I enjoyed watching your video. From a professional appliance repairman with 25 years experience you covered all the bases.

[@philipkulakevich6406]

Very helpful video. I ended up finding a piece of glass in the pipe at 6:10 ! My dishwasher model has a one way flap on that section of the hose resulting in the flap to be stuck open by the glass.

[@cdogan]

I liked the way you covered each potential reason one by one and get to the bottom of the issue at the end. I also realized that this can fix the water leakage error if you just open the bottom panel and clean the water sensor. Thanks a lot.

[@generalaudience7641]

@cdogan, yes you are right. IF there is a water leakage error, you can follow the same steps, remove the bottom panel and clean the water sensors. However, keep in mind that if there is some water leakage, it is better to also check the hose connections that I showed in the video. I recently fixed a Samsung Dishwasher that was leaking water and saw that there was a loose hose connection that was dripping. Actually it is easier to fix that problem than 5C/5S error. Thanks for the info.

[@gabeortiz3]

Thanks to you and your pops. I found a piece of glass that was impeding my propeller. 7:02 . Saved me some 💰

[@briantribble3317]

Im very impressed i see a future owner of an appliance repair shop, the world need a good one that wont rip you off!

[@generalaudience7641]

Thank you!

[@jamesr.5085]

Thank you for this video. Sister-in-law had the same error code. Did all the first steps myself, even changed a piece of drain line and snaked the main drain line and still showed the code. Then she found this video. I never would have thought I could open that pump that easy. Popped it open, and there was a purple asparagus rubber band wrapped around the pump turbine. You are my hero dude. Thank you very much.

[@generalaudience7641]

I am so happy that it helped you fix the problem. As a side note, if you happen to experience a water leak error (common for Samsung Dishwashers), you should follow the same steps and check hose connections inside the machine, and clean the water sensor you have seen in this video.

[@petercarlboer2793]

I've watched almost every single video on repairing these errors on the Samsung dishwashers, and have just come across yours, which far outstrips everyone else's.... Well done!!! Brilliant video

[@generalaudience7641]

I am glad it worked for you!

[@tonyt.5316]

Thank you very much young man! You saved me a new dish washer. Mine was only a few months old. I had a piece of broken plate or cup in mine. I just don’t know how it would get passed 2 filters??? But it did. Keep up the good work. God bless!

[@pascalst-pierre3451]

Thank you so much for this video. My Samsung dishwasher was a little different than yours, but your steps were so clear and easy to follow that I could fix mine within 20 minutes. Thank you for this content!

[@cdogan]

I am glad it worked for you!

[@generalaudience7641]

Thank you!

[@BernardoNavarrete-v8j]

You did it amazing kid, excellent job!

[@camerenking-dy7hf]

this kid knows more then the average adult he's going to do great in life

[@generalaudience7641]

Thanks. I hope the video was helpful.

[@aliazeem7945]

I haven't tried these steps yet but you are awesome nonetheless. Keep it up!

[@thesunisbright-f7r]

6:58 you can see the piece of debris being held in your hand before you place it inside the drain pump

[@goatgal88]

lol I see it too

[@akicitaa.8233]

Yeah, that was staged, but I think it was for demonstration. Still, it could have been demonstrated without being staged like that.

[@thesunisbright-f7r]

​@@akicitaa.8233 Maybe? Still misleading and the probability of something that big getting into the drain pump is extremely small. The opening is tiny at least on my model I just took apart.

[@generalaudience7641]

Yes, good catch! Just want to let you know that I am actually doing everything twice, one for the actual repair and then I do the same again to record the video. I found that small piece in the propeller when I opened the part the first time. Then I redid it just for recording. So, this is a genuine repair.

[@akicitaa.8233]

I was with you until 6:55 because my dishwasher doesn't have a corresponding part. It has the grey plastic container where you found that little plastic piece in it, but not a top cap that can be twisted off to get inside it! It has a white contraption on top that contains a motor, and no tabs to detach it so I can get inside the grey part to clean it. I tried for over an hour and could not detach the parts and access the inside of that container. I sure do hope that's not where the problem is, or I'm screwed!

[@generalaudience7641]

Hi akicitaa, some models have a different part. I recommend that you take a look at the following two videos that show how to replace the drain and circulation pumps. If you can not open it, you may want to replace it. However, in most cases, these parts can be opened. You may try to open it after you take the whole thing apart. Of course, I am making these general suggestions without seeing specific parts. I hope these will help you: m.kzbin.info/www/bejne/iaCXc5KffJVmmMU and m.kzbin.info/www/bejne/aJixfaqvZ61kra8

[@akicitaa.8233]

@@generalaudience7641 Thank you! Fortunately, I was able to blow out a couple of clogs in the drain line, and I took a chance and reconnected the dishwasher and ran it, and it worked--without having to access that pump. If I'd had to do that I think I would have been in trouble because I just dont have the parts or experience, but following your video I was able to successfully clear the line and everything's working now.

[@malathiramakrishnan327]

This is a constant problem with Samsung dishwasher. Thanks for explanation !

[@loriturner9810]

Great video and solved our problem! The reason for the problem was resolved on the last and most difficult part of what could go wrong, but we fixed it and now the dishwasher is running perfectly! Thanks so much 👍

[@hulyadogan3755]

Very useful! Thanks for sharing your knowledge

[@Coughtogrtoff]

Fantastic! Great good. Solved my problem!!

[@ajayconnections]

Thanks for the video. Found a small piece in there as well

[@darrellring3408]

Well done...Thank You, Thank You, Thank You!

[@DobraLLC]

Any chance you can tell me where the heating element is on that dishwasher? Mine looks like that and it’s not getting hot. I can’t find the heating element anywhere. I looked at the parts schematics and don’t see it.

[@generalaudience7641]

Hi DobraLLC, Unfortunately the heating element is not listed separately as a part. I am afraid I cannot answer your question. However, I recommend that you check the thermistor and make sure it is working properly. Often times, the thermistor is not working. (www.searspartsdirect.com/product/58dgcurvyv-0022-402/id-dd81-02068a)

[@christremie873]

Ookay just to clarify. Did you find the piece then backtrack the video to show how and where? I just couldn't help but notice the planting of the debris at 7:01 and its bothering my brain!

[@generalaudience7641]

@christremie873 Haha:) Good catch! I can assure you it is the same piece that came out. Before recording that step, I had actually opened that part, took the piece out, and closed it again to show you how it is opened. So, the repair is 100% genuine:).

[@ranaabdulqadir6372]

thnaks for helpful information

[@generalaudience7641]

Glad it was helpful!

[@randycrownover5580]

Good work. I got all the way back to “Rinse” with “14”. But I can’t get the computer to rinse or otherwise function. The 5C error message is gone but the computer is stuck on “Rinse* mode with “14” showing. I’ve tried unplugging for 10 minutes but it seems the computer is now messed up after troubleshooting the drainage 5C error message. My machine is the DW80R9950 series. Oh well.

[@yaseminozcan2424]

Good work 🎉

[@davidgray-p1h]

Great job!

[@tomh-h5v]

3 weeks old SC code....LC code.......to complicate things PC Richard (Bridgewater NJ) pushes right over to the service, (I purchased the 5 yr. extended warranty) they give me an appt. 2 weeks out. NEVER AGAIN WILL I TOUCH A SAMSUNG PRODUCT. or go to PC Richard in Bridgewater nj

[@ethanict1]

hey the turbine is broken on the motor on yours shouldn't look like that.

[@cdogan]

The turbine is not broken in this video.

[@ethanict1]

@@cdogan look here at 7:28 part of the video when you open the drain pump the propeller has brokened.