Samsung Refrigerator Repair - How to Fix Water in the Crisper Drawers

[@homefixated]

The part shown in the video can be ordered here: amzn.to/2UeeiAe After feedback from 10's of thousands of views and many comments, we'd like to add: 1) Our initial fix as shown in the video and detailed in the article linked above lasted for YEARS. 2) When we ran into the issue again years later, the first thing I checked are the drain tubes at the back of the fridge. Several commenters here have reported those tubes at the bottom back of the fridge (you'll have to roll your fridge out), can get clogged and cause the same issue. I checked ours and they were clear. 3) I then adjusted the fridge temp 2 degrees warmer and after about a week, we were back to normal and no longer having issues with water in the crisper drawers again.

[@truthteller50]

I used the new Samsung part you showed, and it only worked for a few weeks, then same problem nonstop. I've checked the two drain lines in the back and they are clear. I've seen where someone else just attached a long, bare copper wire several inches down into the hole and it worked for years with no issues. Any idea why you think yours worked for so long, and then didn't??

[@truthteller50]

what was your original set temp and what did you turn it up to?

[@michaelvarma1077]

I'm retired and just didn't want to hassle with it, but after 4 different "experts" came out and quoted everything from a faulty sensor to replace the coils for $500+, I finally did it myself. For $6 for 2 clips from Amazon and an hour of my time, I completed this minor task. All is back to normal. Thank you for posting this video.

[@danieljette7409]

Yeah, got a couple clips too and carried out the installation but that didn’t last two long. So about one year? later I said “to hell with it !” And replaced the fecking thing with an LG fridge…Glad I did!

[@El_Scorcho_]

@@danieljette7409 Sorry to break it to you but youre just trading one issue for another. LG is notorious for its compressor failures.

[@danieljette7409]

@@El_Scorcho_ I have an LG in the basement that I got in 2014 and one in the kitchen that I got last year to replace the Samsung. They work great.

[@homefixated]

Nice work Michael, glad to hear the repair was a success!

[@El_Scorcho_]

@@danieljette7409 Glad it worked out for you. Im in the industry and im replacing LG compressors on a daily basis.

[@MohamedBhimji]

Thanks for the video. My old fridge did this after 10-years, this fridge - after 2-years! You expect better from ANY manufacturer, but apparently not.

[@vracan]

same here exactly 2years

[@jayteitelbaum9905]

Thank you for the video. We were about to throw out our 4 year old fridge and spend 1700$ to replace it because the water was filling the drawers and leaking on the floor. $22 for the part and about 45 minutes to fix and we are in business. Amazing. My only suggestion is to remove the cover in the rear to expose the evaporator pan so you can see that is totally defrosted and the water is running all the way through. Again thank you so much

[@JeffSmith-it4kk]

Thanks for your video. My french door fridge is now 12 years old, I contacted samsung a couple of times when this started and they said that they haven't had any reports of this problem. After about 4 years my crisper drawers have not been used. I empty them of water probably 4 times a year. Today (Sept 19 2021) I noticed that the right hand door wouldn't close tightly. After taking a very close look at it I noticed the door storage compartment was hitting the center shelf. I removed the shelf, then saw that the back panel was being pushed out by the ice backing up above the drain forcing out the shelf. I'm surprised that samsung haven't issued a bulletin regarding this problem. I guess I should have kept asking. I will order this part hoping it fixes the issue. Now that I know why my door wasn't closing, it explains the cracking and banging its been doing the last few months. Even appliances complain when things aren't working right.

[@msandler999]

After years of putting up with soggy drawers ;-) - and no luck finding a reputable repair person in my area (although I did get scammed by a disreputable one!) - I came across this video. I bought the part that day, and this past weekend did the repair. 48 hours later the fridge is still dry inside, I'm SO HAPPY!! Definitely the hardest part was emptying everything out; I chose to let the fridge warm up before removing the panel, not wanting to damage anything and we lived out of coolers for a couple days. Bonus: this is the first time every component of the interior has been fully washed, since I bought it 8/9 years ago... Thanks for the great video ♥️

[@homefixated]

That's so great to hear (the victorious DIY repair part, not the disreputable repair scammer part). Congrats on the fix and we're so glad the video helped you.

[@willkeen5010]

About to do this, yours still working well?

[@LylatheMinion]

Thank you for this video!! A few months back we noticed lots of water building up in both crisper trays and underneath. We searched for DIY video and learned about the ice build up. We turned up the temp on our fridge and freezer a few degrees and that actually helped quite a bit! Today I finally got around to completely defrosting per this videos instructions and clearing out the ice but WITH THE TEMP ADJUSTED, hopefully will avoid this problem all together going forward. We’ve had this fridge for over 10yrs and hope to get several more out of it. Thanks!

[@kickinitwithmydawg]

I DID IT! - after 10 yrs of the water draining into my buckets. I didn't think it was an issue because I rarely used my crisper buckets. the warranty was gone and I had to live with it. Gave me a chance to deep clean the fridge.

[@kickinitwithmydawg]

And just to update....the fridge stopped working within a year of fixing it with the new part. It froze up again. So I bought a Frigidaire.

[@davidlaing4193]

Great information and thank you. My particular problem was with the drain tube itself. They have an external/internal sleeve which deteriorated and turns into a cone which was blocking the flow. It is accessible by removing the rear vent plate. Hope this might help others.

[@cct010601]

Hi! Thank you! You guys doing these videos give me a 5’ tall , unmechanical ‘mature’ woman to have the confidence to give this repair a shot/ why not- it’s a $7 part! Of course I had to entirely climb INTO the fridge- should have taken pictures! Thank you again!

[@homefixated]

We love this kind of feedback! Way to go on your successful repair, bravo!

[@blackfire2907]

Thank you for making this video. Tonight I was able to fix it myself. There is water that has been leaking for 3 years inside. I received the metal part in two days. Luckily for me, I was able to find it on the Canadian website. With a good rear cleaning, it's back to being as quiet as it was ten years ago. Again, thank you very much.

[@natashacaruso9198]

Thank you so much! I’m definitely not a handywoman but just a capable person - this was easier than expected. The longest and hardest part was the defrosting. Patience is key .

[@flavour.country1554]

Straight forward fix and the part was next day delivery on Amazon Canada. Thank you for posting this.

[@manufacturingprojects]

Our refrigerator is 2 years old, started having the water problem. Thanks for the video! With a little help from my husband I did it myself :)

[@danielleswisher1116]

Did it stay dry?

[@manufacturingprojects]

@@danielleswisher1116 Yes! It was a very good fix. I bought the part from Amazon. I did most of the work but my husband did have to help to put the new part in..

[@CRN8091]

I have had to de-ice mine a few time now.will buy the new part and hopefully fix it once and for all!. Top tip, I used isopropyl alcohol and put it down the iced up drain hole.made the ice melt a lot quicker!

[@icetug]

Good video! I was able to complete my repair by following it. The only thing I would add is to make sure you pull the fridge out and vacuum dust off the condenser coils underneath. You will also be able to see the evaporation pan that the condensate drips into. Having someone pour a little water into the drain hole will tell you the drain line is completely clear of ice.

[@SesameBuns]

Thanks for the tip on the evaporation pan. I will have to take a look, I wonder if that pan is removable so that it could be emptied of water?

[@dalesale2576]

@@SesameBuns No, the evap pan is not removable

[@happilyunretiredabroad5581]

Thank you so much for posting this. We moved into a house with one of these fridges and the condensation drives me insane!

[@homefixated]

You are so welcome!

[@ccastelain9054]

Same here, will certainly never buy a Samsung!

[@southjerseypinball]

The turkey baster trick worked without having to leave fridge unplugged for 24 hours. This vid saved me!

[@shrimptunes3463]

Took a couple 4” pieces of copper solid core 20g wire, wrapped them around defrost heater tube on either side of original drain heater piece, extending into drain hole...moved sensor from input to output side...so far it’s working just fine! Thanks for this excellent video.

[@homefixated]

Glad to hear you found a solution that is working well for you (and that the video was helpful). Thanks for the comments Shrimp Tunes!

[@willkeen5010]

Your fix still working well?

[@userbosco]

This has been a known issue specific to Samsung frigerators for a long time now. Thanks for posting this repair! I'm having to go back in and repair my parents this weekend for the third time. POS appliance, hate Samsung.

[@paulrosebush9137]

Thanks for your most useful video. I first watched it a few months back, ordered the new part, put it in a drawer and hoped the problem would work itself out. I'm happy to report that upon much prodding and badgering, I finally did the job. So far so good. Thanks again.

[@homefixated]

Congrats on getting it done Paul!

[@FishingWithVasquez]

5 years later. You’re still the man!!!!!

[@homefixated]

Excellent, so glad to hear the fix worked long term for you! Thanks for the feedback!

[@richardguy1978]

Thanks for the information. Boiled water in microwave and poured it in the drain and sucked it out using a Turkey Flavor Injector with a 4” needle. With this and a hair dryer it drain quickly. Thanks!

[@samp9085]

Thank you so much for doing this video and saving my fridge. The repair took me a total of 2 hours and I didn’t have to unplug the fridge and I left the freezer full. I think the difference is that I was using a long flexible plastic tube I got off my kegerator to suck the water out, then replacing it with boiling water every 5 minutes. The tube was also strong enough that physically jamming it in there broke the ice up a bit and I think that’s why I was able to get it done so much faster than some of the other people who have tried it

[@rickjs1956]

UPDATE: Installed the updated part yesterday (from Amazon) Getting that old clip off is a bit of a hassle, I used a needle nose plier to wiggle an edge back and forth until it tore. Suggestion - I put a corner of a plastic grocery bag under the old piece to catch any metal scraps that broke off so they wouldn't fall into the drain. Also, even with a dryer and fan pointing inside, and pouring in hot water, the actual drain took about 5 hours to thaw .... so put your food in another fridge if you have one, or for sure an ice chest .. Wow!... excellent detail. And you are the first one that I watched that actually showed the replacement part number... Just ordered, and my next project asap when it arrived!

[@dapper.moto85]

Thanks for the info! I checked the comments to see how long I would need to have my food out of the fridge for the thaw process, so thank you for adding that in there. I'm glad this is a simple repair and not something more serious. Cheers!

[@rickjs1956]

@@dapper.moto85 good luck!.. and a recent update! Had a friend staying here that turned down the fridge a couple degrees below recommended. Well, DAMN - it froze up again. I think next time i head out of town for a night, i'm just going to move my food to my back up fridge, and open the doors to let it thaw. Just a really bad design from Samsung

[@Itstahtahplayinnn]

What’s the name of the clip?

[@mtadams2009]

You can just slide the old clip over and out of the way. No need to remove it.

[@A10TOES]

@@mtadams2009 oh that’s good to know

[@LordHog]

Thanks for this info. I have a RS277ACPN and the refrig was full of ice build up and the fan wouldn't spin. After taking all the panel I was surprised there heating clip at all and the drain hole had a grill so wasn't even possible to have a clip. I had ordered the clips ahead of time after watching some other videos. This video provided the great idea of using a turkey baster and warm water. Thanks!!!

[@homefixated]

Glad it helped!

[@brookslyle402]

I just ordered my clip. I’m gonna be a hero in the house this weekend.

[@hansstreubel4257]

Thank you for the very good explanation. I had the same prtoblem with my Samsung refrigerator y have dismantled it as shown and the cause was obvious. I found the new heater plate at Repair Clinic!. Thanks again!

[@chenlaoding]

I watched yours and another gentleman's before start of the work, you guys are great! Thank you. Especially showing the replacement part, so I don't have to open it up twice.

[@homefixated]

Awesome, thank you!

[@512diane]

So Samsung gives only a year warranty. Had trouble with the ice maker twice. Kept freezing up. Finally we got that replaced! Now problem with this leak you show. So had a service guy come out twice, & changed the Twin Cooling system panel 2x. Never addressed the problem you are showing us. Figuring they must have corrected it by now. But no. As of 5/2019 still having a small leak. This is unbelievable that consumers have to go through this! We are under a warranty company...so calling the guy to come back again. They really need to refund us, or have a recall on all their lousy fridges, if they don't get this problem solved! Thanks for your very informative video! 👍🏼

[@penelope2331]

All manufacturers give a 1 year warranty. =)

[@kimberlyg2874]

512diane well guess what, we had our fridge fixed 3x for ice freezing up in 6 years of owning it and it still does it at year number 7!! Now it’s leaking water that stinks like rotten meat into my drawers which in turn is ruining my food every 4 months. BS.

[@mmurphy3213]

Very helpful, though I'm not sure I will be able to pull this off myself. I will order the clip, however, and hopefully, find an 'assistant' to help. Thanks very much for your help!

[@LauraMartin-zf4sq]

Great help. Our metal clip was not even in the hole, that's why we froze....we will get a better clip....thank you!

[@homefixated]

Excellent! Glad you figured it out and that our video helped you pinpoint the problem!

[@hazelboyd9098]

Brilliant video and explanation of scope of work involved, as an engineer I decided to sort this myself and now will do. The description of ice holding the panel certainly helps so I will under take this and save $150

[@jasonjones8442]

You are not only a life saver but a money saver as well! Thanks so much for this!

[@markgates5268]

I just found out from watching another video that there is a defrost mode. I am in the process of doing it right now. Below is the post: "Hold the power freeze and fridge buttons for 8 seconds, use the fridge button to navigate to power defrost - on mine, it’s denoted as rd (for refrigerator defrost, I believe). This will turn the cooling-off and heat the coils for 20 minutes before going back to normal. It will beep while it’s in this mode, so don’t worry about that. I did this last night and this morning the fridge is quiet as a kitten"

[@marissabrueshaber5317]

pretty bad when you call samsung and they dont even tell you this just say empty it out and unplug it for 5 hrs while theres 3 lil ones running round screaming in the background..what model do you have?

[@iridetoo2158]

Mark, Did you still have to take everything apart? Or did this melt all of the ice and allow it to drain again without having to disassemble?

[@weisickle]

Thanks! We are looking at buying a Samsung Refrigerator and researched and read all the repair problems. Crazy that Samsung doesn't ship these with these fixes when it's new! My take away is put this fix and the one with snipping the rubber drains in the back from another video BEFORE you plug it in and set up your new, Expensive refrigerator. Frustrating to say the least but may "prevent" the problem in the first place!

[@gradysanner1713]

After having a Samsung washer only last 4 1/2 years and this refrigerator developing problems, I would say to NOT buy Samsung. Junk. Good TVs maybe, but they won't get anymore of my money.

[@kimberlyg2874]

Shelley Weisickle I promise you all the same problems you are reading will happen to you within 5 years of owning a Samsung fridge.

[@DJ-Illuminate]

@@gradysanner1713 I agree. The worst dryer in the world and I'm here right now because of the water drainage issue with the refrigerator. NEVER again will I buy anything from Samsung except a TV.

[@dburckh]

Use a turkey injector and you can thaw the tube in less than 60 seconds. You need to be gentle because the drain tube is plastic and our injector has a metal tip. Suck up the hot water into the injector, then expel it and suck it back in, repeat. I changed the water after about 3 cycles. I just microwaved about 2/3 a cup of water. Great video and thanks for tip on the replacement part. Wish I had watched this one first!

[@jeremiahroy4156]

This comment saved me so much time! Thank you!

[@rgbatduke]

Well, I just finished implementing this fix, and am waiting for the fridge to cool down again. It is at the (east) coast in a very humid environment, and we've had water and ice in the hydrator drawers and underneath from the first week. Fingers crossed... (and thank you -- we have the exact same model so your pictures were a perfect match for my fridge).

[@homefixated]

Hi Robert! Hope the fix was a success for you!

[@rgbatduke]

@@homefixated looks like it worked. Thanks again.

[@willkeen5010]

Still working well? I’m about to attempt.

[@Moescoville-s4o]

Thanks! Fixed it! Hardest part of repair is taking all the stuff out of the refrigerator !!

[@katsounds1]

Thanks went well great video,really hoping this works a new fridge is expensive and finding one that fits can be difficult,not many 33" 19 cubic ft counter depth.

[@inquisitor6002]

YES! Thank you, I'm so glad I found your video again! We've had this problem for about a year just dealing with it, but finally thawed the fridge as a 1st attempt with no success. Going to need the clip but glad it's out there, thanks again!!

[@chathammkm]

Be prepared to wait for the part though. I just waited 7 weeks for delivery from the mfr. and came back to refresh my memory on what to do. Wish me luck. The other video I saw recommended replacing the drainage tubes on the back of the fridge so we ordered the entire kit but may try just replacing the clip first and see how that goes for a while. Our fridge is pretty well wedged into its cabinet so I'll not be thrilled if I have to pull the whole fridge out to change out the tubes. Does anyone know if that's necessary in addition to the clip??

[@A10TOES]

@@chathammkm answer can be found by reading through the comments

[@ccastelain9054]

We have a Samsung but live in Cape Town South Africa, where do you get this clip?

[@lindsey5536]

I did this last night but my whole unit was iced over. I’m sure not everyone has one but I used my steamer and it worked great. Blow dryer worked too but steamer was way faster

[@sectionmaker]

Thank you!! great video, subscribed!! I use a heat gun for ice melting, faster than hair dryers but be careful will melt plastic.......GE Monograms are the worst for this problem!!

[@tking3]

Thanks! Had the same idea with the Turkey baster. Took a while to get it fully unclogged but got it. Used a wire to check were the clog was. Had to trim the new metal piece a bit to fit in mine.

[@shrimptunes3463]

Great video, excellent camera work and easy to understand description of process. Subbed!!!

[@homefixated]

Thanks for the sub!

[@jamescraig1676]

Performed the repair just as you had instructed. I had no Ice build up in the collecting try or in my tube. We will see if this cures my issue with water leaking into my crisper drawer.

[@drickett1000]

any update? did it work?

[@kvitoroulis]

Outstanding and thank you for this! I will be trying it tonight.

[@cadizwilmo9687]

Glad I discovered this. Just what I needed to do for my SAMSUNG fridge. Thanks so much!

[@peterswinbourne5640]

Thank you so much. Just love the video. It is so helpful. I have tried so many other things and none of them have worked.

[@tighesummerfield2437]

Thanks for this video. Pretty easy. Hardest part was thawing it all out.

[@underdogdive3948]

Hi, thanks for the video. I’ve been struggling With this for a few years. I found that there is a drop tube at the back of the refrigerator that is white. Inside is a little valve that lets water down but stops insects/ warm air from going up. Algae had grown on it and it was stuck closed. The water was backing up all the way to the coils. It was an easy fix once I pulled it out.

[@dfields9511]

Yea I have a different model design different I didn’t have water in. Crisper Just wouldn’t cool Fixed that by another method. It good to see this also.

[@robo4u282]

Great video which helped me quickly find the part and fix the problem in about 1.5 hours for $10. Note that hot water wouldn't go through the drain hole so I had to remote the lower back panel to check the fridge drain tube located in the right corner to find-out that it was clogged with slime. I removed, cleaned and replace the drain tube which may have been the source of the problem. I notice a similar earlier comment and would recommend that you also check and clean the drain tube. Thanks.

[@peterwhiting6303]

Glad I didn't try to take the insides of the fridge apart. The problem was the drain tube that was blocked at the bottom. So access through the lower back panel. Removed and cleaned the three drain tubes. One of them was full of water. Took the opportunity to vacuum out all the fuff.

[@A10TOES]

@@peterwhiting6303 did that fix your drain problem? My fridge is 14 years old and I wonder if I should try to fix it, I’m a widow & would have to do it myself; no I dont overload my refrigerator. The crisper drawer had water. Lately the water is going UNDER the crisper drawer.

[@peterwhiting6303]

@@A10TOES The problem in my fridge was that the bottom of one of the drain tubes was blocked with dirt. So with the power off I removed the back cover at the bottom of the fridge. This enabled me to access the bottom of the drain tubes. 3 in my fridge. The tubes deposit any water onto a tray above the compressor from which it evaporates. As I lifted the bottom of one of the tubes the tube emptied itself. Quite simple. No cost. The problem described in this video of tubes being blocked with ice is real however.. If you are lucky the blockage problem is dirt at the bottom of the tube. If you are unlucky the problem is ice at the top of the tubes.

[@A10TOES]

@@peterwhiting6303 thanks for replying Peter. I think I will check the back of the refrigerator & look at those drain tubes first, sounds easier to fix. If they aren’t clogged, then I’ll know it’s the inside ice built up. At least I will know what I’m dealing with. Thank you!

[@ddd1dorin396]

@@A10TOES, hello, did you do it? Im also a widow and i m afraid to take out the back pannel. I think the problem is there. I ve never cleaned that tray, it must be filled w dust and mold... I d appreciate your answear, ty

[@leisac6535]

thanks! so helpful! we are currently watching as we fix our fridge

[@MiltonMiamiREBroker]

Where can I get that clip!

[@leisac6535]

@@MiltonMiamiREBroker I think we just ordered it from a samsung fridge parts store BUT the fix didn't work, we still have a water leakage underneath the drawers. Maybe we didn't let the fridge sit long enough

[@oldhwy80]

Thank you for taking the time to post this video. Tried the fix today, we'll see what happens...

[@homefixated]

Thanks Laurie - hope your repair is a success!

[@brianboyd5561]

How has it worked for you

[@oldhwy80]

@@brianboyd5561 I haven't had any issues since. It works great!

[@tanyalittle8135]

Absolutely awesome, so easy thank you so much!! Hopefully now our crisper won’t fill up anymore. 😊

[@SuperArjay15]

any update?Lol

[@A10TOES]

Tanya Little, how’s your fridge doing now? Mines 14 years old and wonder if I should try to fix it or buy another fridge?

[@tanyalittle8135]

@@A10TOES works great. Worth it that’s for sure!!

[@tanyalittle8135]

@@SuperArjay15 still going well. No problems since

[@BC-zd5xw]

I'm fixing to try wrapping some 18 guage copper wire, I picked up at Home Depot, next to the existing ice defroster clip and hoping it transfers enough heat to work. Thx for sharing this video👍

[@PatriotMarine]

...and?

[@willkeen5010]

And? Did it work?

[@BC-zd5xw]

@willkeen5010 I wound up just ordering the part off of Amazon. It's a simple fix and costs less than $10 if I recall correctly. The replacement off of Amazon is bigger and longer than the existing one. Therefore, it transfers more heat. 👍

[@willkeen5010]

@@BC-zd5xw thanks, parts on the way 👍

[@Russell218]

Just FYI - I was completely unable to cut the old metal tab off using a standard wire cutter as shown in this video. I tried everything from Channelock cable cutters to Hakko flush cutters, all to no avail. I finally resorted to using a pair of miniature bolt cutters, which worked like a charm. Only the bolt cutters were able to bite into the metal tab at a high enough point (i.e. around the rivet) without putting too much stress on the heating element.

[@thomasmansfield4863]

I am not going to rehash the details provided in the other reviews and in several very helpful you-tube videos. I did have a simple fix which did solve the problem in my case. When I removed the evap cover I was pleasantly surprised to find no icing. I went ahead and replaced the drainage tubes and the evap drain clip. Samsung A/S Assembly-Water Leakage N DA82-01415A has all the parts for less than $25.00 from Amazon. The plate behind the evap coil did not want to come off easily so I left it on rather than risk breaking something. Since icing was not my problem I wasn't too concerned about the insulating strips. What I did find was corrosion on the steel back of the evap cover. The cover has a flange on the bottom that directs condensation into the condensation drain. The flange had corroded to the point that condensation was leaking down the back of the refrig and into the compartment. That explained the rusty stains on the back of the refrig compartment. I cleaned the plate as best I could and dried it thoroughly with a hair dryer. Then I covered the corroded area with self adhesive aluminum tape, making sure to remake the flange. Be sure to press the tape down thoroughly. I did this 2 weeks ago and checked for moisture today. To my great relief the compartment is bone dry. Hope this helps.

[@PatriotMarine]

...and Two Years Later?

[@thomasmansfield4863]

@@PatriotMarine The corrosion on the metal plate on the back of the Evap cover did get worse so I got a new Evap cover from Amazon ( Samsung DA97-11772B Assy Cover Evap-Ref ) on 11/23/2020. Very easy to install and no problems since then (knock on wood).

[@larrymoore3214]

Very helpful video. Just completed the fix. Fingers crossed! Thank You

[@ritaliu9973]

Thank for your video, sumsung brand that is bad of refrigerator

[@yauck1]

I looked at other video and thought my sensor was bad, changed it out and didn't fix the problem. Saw another video where the guy just hung a copper wire long enough to reach the bottom of the well. I did that and the problem was gone. Looks like the "newer design replacement" is the official way to go :) thanks for posting.

[@jbrown7441]

I'm having the same issue. Mine took longer to manifest though. It's been abut 6 months but now it's doing it again. Did you find a fix?

[@yauck1]

@@jbrown7441 it's doing it again on mine too. But not always, maybe every 5 months. Maybe sometimes the fridge is set too cold?

[@michaelrobinson7891]

Thanks! Really helpful. Can you specify a part number for the clip or where to purchase one?

[@lisacriswell4822]

What is the name of the new metal clip you used and wrapped around the pipe?

[@anthonyrobacker1248]

SAMSUNG CLIP DRAIN EVAPORATOR REFOEM Original Part: DA61-06796A

[@homefixated]

The end of the detailed article that accompanies the video also has a purchase link: homefixated.com/samsung-how-to-repair-water-in-your-crisper-drawer/

[@urmillamaharaj4206]

@@anthonyrobacker1248 hi thanks for your info Where can I get this clip please.. I'm in Durban south africa

[@urmillamaharaj4206]

@@anthonyrobacker1248 please help....Where can I get this clip in durban south africa

[@DavidLarson15]

Bought all new appliances two years ago. All Samsung. Two of them showed problems within one year. Never buying Samsung again.

[@kmichelle57]

my fridge is leaking water into the vegetable bins

[@ismahaneboussaha2221]

David Larson I have same problem

[@collettehilstock9455]

David Larson I moved into a condo with Samsung everything. The dishwasher is new never worked and fridge has water in crisper.. all new been in here 1.5 years .... horrible appliances ..Great tv’s. Everything else sucks

[@lisalanden]

Same here. And the customer service is terrible.

[@aarongarland9152]

Hate to burst everyones bubble. All fridges do this shit, its so annoying. Bring back the old school ones that actually work. Every brand ive had problems with. LG, Samsung, etc...

[@thecoollies]

Thank you for helpful video. I'll order the clip and try to fix my Fridge this weekend. thanks again

[@urbanothepopeofdeath]

mine has been in for a year...same problem today.

[@melissalafour9348]

Where and what do you ask for to replace the clip

[@gseliger]

Excellent job with teaching thank you

[@willl84]

Thanks for this! Just fixed mine that was doing the same thing. Took longer to take everything out and put it all back than it did to actually fix it 🤣

[@homefixated]

Glad it helped!

[@RemiKJV1611]

Many thanks. Very helpful and clear instructions. Completed in about 2 hours.

[@homefixated]

Our pleasure! Glad you were able to make the fix - nice work!

[@jeannahofmeister5212]

Thanks for helping me fix this annoying problem with my fridge. Your video was so awesome. I only wish you had showed the cutting off of that old lame metal piece, but I figured it out. I appreciate you so much!!

[@DavidChiluk]

I did this "fix" years ago and it helped a little, but I still have to regularly disassemble and then clear the drain line.

[@mbrost]

I did this fix 2 years ago and today I see water in the crisper again. I’ll have to inspect the drain line

[@jimteahen9127]

Thanks for posting...I had a repairman do the same thing about 1 year ago for 450.00. And it is froze up again...our fridge is only 4 years old!

[@jakemf1]

Need the top to stop freezing up. Look more on KZbin there is a repair kit I just installed and I turned off the ice maker. Best of luck- these are pieces of junk

[@PhillipDubov]

Thanks for this informative video. I was able to complete the repair today!

[@willl84]

How's it holding up? Just did mine today

[@brownidg1r1]

This video was exactly what o needed!! Thank you so very much for the succinct post!!! Lovely! God bless!

[@fairydiva4771]

Thank you so much for posting this video. It was very helpful!

[@singchee4588]

Thank you for making this video. Really good info and has helped fixed my fridge problem.

[@homefixated]

Great to hear and you're welcome!

[@corporate_target]

Thank you for your video. You helped me fix my fridge. I have liked and subscribed to your channel!

[@homefixated]

Awesome! Thanks for joining us and we're thrilled it helped you out!

[@bonitabonita8496]

The best video thanks

[@timothyray271]

Thank you! Never would have fixed without you.

[@homefixated]

Hi Timothy! Our pleasure - glad we could help!

[@Alexanderizzo]

I found that I had a similar problem but the issue was the channel at the back not collecting water properly. Water was running down from the back left and right wall sections and not into the channel where the water should drain. The channel directing water from the back left and right side down into the hole at the left and right edges wasn't deep enough so the water would just pour up and over the lip. I added a self adhesive rubber tube that seemed to work and I also did the fix as mentioned above with the same part just to be sure that problem didn't happen either.

[@jamesblanchard9771]

How has that worked for you? I installed the new drain clip and just noticed water in the crisper again. Ready to give up and buy a new fridge. My freezer works as a fridge anyways

[@Alexanderizzo]

@@jamesblanchard9771 The fridge is in my tenant's suite but after doing what I did, there haven't been any complaints with the same issue on the fridge for 2 months. Poor design on that whole back panel. I suspect that many people are having the issue that I had and the drain clip won't solve the issue. For an extra bead of silicone and a rubber D channel, it seemed to work for me.

[@naiveamericans]

is it bad for the refrigerator to set it on a timer and turn it off for 3 hours at night? That was my temporary solution until I found your video with the part that can be the permanent fix. Thank you for this video and also the link to the part. Been having problems with exactly the same thing.

[@homefixated]

Hi Paul. I can't say we'd recommend ever shutting off the power regularly to the fridge just in terms of food safety. If the temps in your fridge and freezer fluctuate up, your food quality / safety is at risk. I'd suggest you fix or have a pro fix your fridge (permanently) rather than a workaround. Good luck!

[@Red4Cardinal]

Thanks for the awesome video! Saved me a bunch of money!

[@homefixated]

Glad we could help!

[@karenpacheco6218]

Hi can I ask what model is your fridge in the video? It looks very similar to ours (which is RF18HFEN) but wasn't sure if it'll have the same mechanism and/or this replacement part will work

[@cct010601]

Ok- not successful. Still leaked, but the experience was empowering! I’m not willing to do the tubes in the back, so we’re putting this old fridge out to pasture! Hope you repair Kitchen Aids!!!!

[@robertblue2607]

Good instructions, repaired mine yesterday. Thanks

[@teaganmuis5761]

Did this today. Thanks for the simple video!

[@homefixated]

Great job!

[@creep.carnival]

I wish you showed how to clip it off and put the new one on

[@dcflix]

He said he cut the old one off with tin snips.

[@Ebaldacc]

Great video and thanks for this helpful info! I have made the modification to my refrigerator as I was getting quite a substantial amount of water accumulating on the base where the food draws are located. It seems to have helped quite a bit and I have even replaced the drain tubes in the rear of the fridge for good measure, as recommended by someone in another video. However, I am still getting a little bit of water accumulating more so on the left side of where the large food draws reside - any ideas what may still be causing this? I was able to test and make sure that the water drained correctly per your video, but not sure why I am still getting water and truly at a loss here as I have done everything that that has been suggested. I did notice behind the front cover that there were some areas that were a little damagaed and possibly not sealing as well as it once was - could this be the issue? Thanks in advance...

[@homefixated]

Check out the 2021 update with the temperature suggestion and that might help. Good luck with it!

[@Ebaldacc]

Thank you and sorry for not replying sooner but after I left it for a little while, there was no water collecting any longer - not sure what happened but the fix eventually worked!! Thank you! 😊

[@johnrobinson1217]

Is there any possibility that this is caused by the heating element going bad? Don’t know how to tell that

[@heylookeveryoneitsjeff]

Is the original clip held in by a rivet? Is that why you had to cut the old clip off?

[@homefixated]

Yes, that's correct. The old clip is riveted in place.

[@davedyer5266]

Great video. I just started having this problem a few days ago after 5 years of owning my Samsung. One thing I have is discovered is that it stops dripping when I take the Crisper drawer out and leave it out. I was trying to discover where the water was actually coming from. This tells me that with better air circulation I'm not getting the same freeze up. Does this make sense?

[@iridetoo2158]

Dave, Was this permanent solution?

[@sparrowsings4260]

This will be the second time in less than six months I have had to do this repair. I think part of the problem, aside from the inadequate heat sink fin, is overloading the fridge. Since the COVID19 pandemic, I have been trying to buy enough food to last for more than a few days in order to curtail frequent trips to the grocery store. I think this prevents adequate airflow in the refrigerator part of the unit. I don’t think I can replace the fin as it sits well down into the drain hole and the heat coil it attaches to is bent into much more of a “V” than you show in your’s and is immovable. I’m going try to pay closer attention to how much I put in it to see if better air flow curtails this from happening so frequently. While it’s a fairly easy fix, it’s kind of a pain in the ass. I stopped using the veggie bins and waited until the fridge was mostly empty before doing the repair AGAIN. This video is a Godsend. Thank you so much. BTW, be very careful if using a hair dryer. It has distorted the plastic on the back wall and melted the styrofoam a little on the inside of the panel.

[@bri276]

Good advice. A note: most hair dryers have a “cool” button that will make the air cooler than the regular low setting.

[@MrFysherman]

Thanks for the helpful video! I've watched a few different versions of these clip installations and noticed some other people don't wrap the arms around the coil and simply let the clip sit there. Do you have any thoughts on why they do it this way?

[@jakemf1]

Wrap it around more metal to metal contact. But this will not solve the ice ball that builds at the top. I bought the warming kit look on KZbin for more of how to fix these

[@krystalwhitaker5568]

I didn't wrap mine around as I just wasn't physically able to do it.

[@rossbrown7213]

Before disassembling the inside of the fridge, first check if the drain is blocked at the other end, which is readily accessible by removing the back cover plate. It was in my case.

[@baileytschetter7348]

Anymore info on this? Is it also inside of the fridge itself? Sorry if that's a dumb question

[@rossbrown7213]

@@baileytschetter7348 no, its in the back of the fridge, right hand side close to floor level looking from back You need to pull the fridge out from the wall to get to it. Is a flexible rubber hose.

[@baileytschetter7348]

@@rossbrown7213 I appreciate you taking time to respond. Thank you

[@sarahdigioia4962]

Thank you! So easy I was able to do it with my 1 year old strapped to my back!

[@homefixated]

Wow, impressive work Sarah - nice job! Glad you had some moral support from your 1 year old too! ; )

[@ClaudiaPeralta]

Sarah that's amazing.

[@colinnebe7804]

Can you tell me the part # of this clip you fitted to the heating element please As I live in Australia and we may not be able to get the same parts as you in the USA

[@eblanco8210]

Cleared the drain today. Had never done that before. Put new clip in. Do I have to force defrost every so often so this doesn’t happen again? Or is it supposed to be self regulated

[@jasonrowe489]

Good video! Thanks for helping me repair my fridge.

[@homefixated]

Thanks Jason, glad we helped out! Check us out at HomeFixated.com when you get a chance!

[@chantalgirard1403]

Merci beaucoup👍👍

[@ANTandTEC]

I have a Samsung RF23HTEDBSR and the salad tray is getting wet and ice forming below the tray. Sounds like the same thing. One question; when the ice correctly melts and drains out down through that hole, where does it go, is there a collection tank?

[@homefixated]

I believe it goes into a tray to evaporate, but I didn't pull our fridge out to verify. An appliance pro might be able to answer this one better.

[@ANTandTEC]

@@homefixated yes it does. I have looked now. It's at the bottom of the unit, near to the warm heat exchanger.

[@KyleSalewski]

Thank you very much for this video! It was very helpful

[@Blade25Runner]

Hello. I installed the clip yesterday but after about 5 hours I started hearing a noise. Almost like burning drip sound. Wondering if the clip is suppose to go fully in? I know I had a hard time trying to fully put it in. I'm just wondering if it maybe touching a plastic surface. Will have to open it up to see..Any tip would help! Thanks