SCG Tech Tips: Saeco Superautomatic Brew Groups

Ever wonder what the elves are doing inside your Saeco superautomatic espresso machine while your java is being prepared? Curious about the best way to care for your brew group? Need some guidance on taking apart and replacing parts on it? Well, you're in luck. Check out Brendan's guide to all things related to Saeco's superauto brew groups.
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[@michaelritchie1385]

I SO wish that I had these videos back when I first bought my machine. Would have saved me a ton of “repair” costs and time without my machine. Great work!

[@SeattleCoffeeGear]

New Videos Every Day! Subscribe ▸ goo.gl/hRKEhR Visit Us Online: www.seattlecoffeegear.com Thanks for watching all our videos folks! You're the best!

[@javidakbar74]

Once you see dry or mushy grounds and not a nice puck start cleaning that brewer thoroughly. Also use vegtable based grease as a lubricant

[@SeattleCoffeeGear]

Yes! We are planning on shooting a Delonghi-specific one in late July, so stay tuned :) - Kat

[@mementhusiast]

Thank you for this! I always do "maintenance" on my parents' espresso machine (ie cleaning all the parts and descaling) and I've always wondered how the brew group works exactly.

[@SeattleCoffeeGear]

It depends on the age of your machine; some of them have access at the screen with a screw, some of them don't at all (you'd know which one you have, as it either shows a screw or it doesn't). A lot of the older models, you have to access it from the top and use and allen wrench to release it. - Kat

[@SeattleCoffeeGear]

Thanks! Glad you're enjoying them :) - Kat

[@sparks6666]

I've got about 18,000 shots on my Saeco super auto (since Jan 2006). I'm just getting around to doing all this maintenance!

[@jamesdewer]

you're videos are very informative. I have been watching them and a huge fan. You're super knowledgeable. thank you for sharing.

[@SeattleCoffeeGear]

+jamesdewer Thanks for watching!

[@coachinetto]

I use distilled water exclusively in my Incanto. Should I descale as often as required in the manual? Your videos are so informative and clear, I’m very thankful for them!

[@coachinetto]

Why do you say the brew units are dishwasher safe, when the manual says they’re not? Just curious...

[@aortizc82]

Latex gloves are like glasses, they automatically make you look smarter. Now, this man has the brains, the gloves and the glasses. :D

[@SeattleCoffeeGear]

+Angeluz Someone has a crush ;D

[@aortizc82]

Haha, NOPE! :D

[@aortizc82]

I would call it respect.

[@SeattleCoffeeGear]

+Angeluz We will take it :)

[@SeattleCoffeeGear]

Do you have a regular descaling routine? Instructions are in the user manual. We have one posted on the product page under the resources tab if yours has gone missing. Also a regular water filter change will help the coffee taste better and the machine last longer. thanks! ~sam

[@janedoe3258]

it would be super useful if you make the whole disassembling video on saeco machines.

[@bigong2010]

It's very clear and easy to do by myself. Thank you very much.

[@philiphabak9164]

Very interesting and informative video. Do you lubricate the large orange ring in the brew unit?

[@SeattleCoffeeGear]

It is at the friction points, Gail shows the different spots in a separate video called Saeco Superauto Brew Group Lubrication [ watch video -J4FCY4yOvk ]

[@SeattleCoffeeGear]

There are a few places inside the brew group that could use lubrication about every 6 months or so. ~ sam

[@GusUruguay]

Thank you guys! Excellent video. I have a Philips EP2231, which has a brew unit pretty much like the ones you have there. I use to lubricate the oring you talked about in the last part of the video. What do you think about that maintenance task?

[@joelbunion]

Great Video! Except for one part. I have a Saeco Talea Giro Plus and learned that the brew group screen comes off by loosening the screw in the middle of the actual screen. This is done after you remove the whole dispensing section from the top of the group. I think you guys made a mistake at 14:00 min in when you said to use an allen wrench on the Talea brew group, too. There is no allen fitting to turn on these particular groups. Again, you remove the screen from below. I hope this helps.

[@SeattleCoffeeGear]

I think it's a personal preference thang, in our case :) - Kat

[@helliko2]

Love these videos. Keep em' comin'!

[@AlinhoTS61]

When you say "spray them" - is regular silicone spray doing the job? I lubricate all spots you showed by hand with silicone lubricant. Spray would be much easier to use even If it hasn't the same preferences as the one out of a tube. I could compensate that by spraying more often

[@chrisgillman3709]

Very good and clear video. I am getting water in the grounds drawer. Any suggestions to fix this?

[@spommet]

I hope you still look for questions in old videos ;) i have a Saeco Odea Giro plus. I have been having problems with the "pucks". I don't beleive the taste is the same. The brew unit is not ejecting formed pucks but instead is ejecting "mud" There is a lot of water in the pucks that are ejected. I have depp cleaned the brew unit and the brew gasket has been changed. Any advise would be appreciate :) Thank for your videos .. they are great!

[@Al-commentario]

Do you need to replace the spring inside the brew unit...including the glass ball?

[@val.p]

Occasionally I get a grinding noise during travel, and a puddle of water under the tray. Besides cleaning the brew group, is there anything that I need to unclog on the machine side (synthia). The machine still brews correctly though, just tired of cleaning the puddle. I think the puddle is because water mixes with grounds around the brew group.

[@cengeb]

cool, so that's how it works, good information, My Xelis is great years of flawless usage everyday

[@agustinciccia]

Hi there! Just this video, thanks for the info. Quick question, I have one Saeco Royal Black and one Saeco incanto, So the brew unit can be totally water washed? no problem with the metal screws or the grease inside them? And if this is so, can i just water wash both of these units of these two models and then, once dry, should i grease the areas needed?

[@JeffBolden]

Excellent vid! As a tinkerer like me I've been wondering what I can do to keep my Incanto Deluxe working in top form. I clean it regularly but felt like I could be doing more.

[@3000BenjiBoy]

Great video! Only thing is that on my unit the scraper spring fell off. Are you able to show how to fix that? Thank you!

[@Merlyn2414]

Great video! I have a Saeco Superautomatica and recently cleaned it. Now I'm just getting a small cup of coffee and there is water and grounds in the puck bucket. Mine has the plastic spout on top of the screen unit going out to the side, it has 2 screws and springs. Should I tighten this all the way down or did I possibly not screw the screen on tight enough with the allen wrench? Thanks in advance!

[@sputnikbreeze5590]

Is it safe to wash also rubber seals in Puly Caff Powder detergent solution(or whatever cleaning powder) together with the Brew Unit?

[@josephinecuffaro252]

I get a puddle of water under the water tray. Besides cleaning the brew group, is there anything that I need to clean. The machine still brews properly but i'm tired of cleaning up the puddle of water. Thanks.

[@italouruguayricano]

I have a Xelsis. Took out the barista and the ground canister/ drip tray to empty and rinse them. I placed it back and the machine is sending a message on the display that the drip tray is full.

[@dpete8995]

I have a Royal… is there an adjustment to make the brew group return fully to the home position? My machine fails to return fully into home position, leaving a gap between the dosing funnel and the edge of the brew group. This allows fresh grounds to bypass the brew group and fall through the mechanism into the bottom of the housing. This begins to happen within only a few cycles of cleaning and lubing the brew group and gets worse with subsequent cycles, as more dry grounds fall through/ accumulate in the mechanism.

[@syphonfilter08]

I have a Vienna De luxe, and I took it apart following your video to clean it, once back together the machine will grind my beans, but then stop! Leaving the grinds but will not brew, can you help me!?!?

[@djvini5749]

My Saeco Royal Gran Cremma is dispensing wet coffee ground and water. What is the cause?

[@swisski7]

when fastening the screen back on, is it possible to go too tight? Do you just go till snug, or is there no effect either way? thanks

[@RAHellemans]

Thank for your clear instructions. I have a Phillips Saeco Intelia which looks very much like the machines your demonstrating. Yesterday the debris drawer needed emptying but would not go home the shoot had not withdrawn. Took out and cleaned the brewing unit, started the machine without the brewing unit, the motor ran. I assume to find it's start position. Put the brewing unit the the two arrows aligned as you showed. But I cannot push the brewing unit home as though the drive motor shaft is not engaging into the brewer unit drive. If relevant the drive shaft has it's 2 big teeth pointing down. Looking forward to your help.

[@hmdehoug]

Comments and sounds from camera person are often distracting. Not needed or helpful.

[@barbdennis8669]

Ok, did all that, but that doesn't seem to be where my Vienna Plus is having issues. The coffee doesn't seem to be getting that far. I can hear the pump going but it doesn't move to the next phase. It sounds like it is out of coffee but there are beans in it. There are no read lights showing anywhere . Any ideas what to to do next?

[@lisamchale4887]

What type of screwdriver do I need to slip inside the very large area. The screw seems to be the size of nail polish brush. Excuse the description. The word is simply, Very, Very, small. I've had Saeco's for years.; I am trying to remove one brew group to place in the Vienna.

[@AnhNguyen-iq7fs]

I have a Gaggia Platinum that has a similar, if not exact, brew group, but I don’t see the spring and glass ball as described in the video when I unscrewed for the first time. It makes coffee normally. Do you know if Gaggia Platinum should have the same spring and glass ball? If so, how should I order them?

[@sepkousha8592]

my brewer scraper for Vienna plus popped out when trying to clean it. how do I put that back in?

[@derekwgillard]

What is cause if my puck used to dispense in one solid piece that I can pick up. Now it’s a watery mess and not in original shape of puck?

[@sollazzoanthony3963]

what if the brew unit makes a knocking sound or "popping" what is the possible problem

[@moeztube]

while I was in tech mode I over heated my machine testing the boiler.....I have no power in the machine anymore. What do u recommend?

[@mikecircelli9105]

I keep getting Errors on mine, even when the bean hopper is full, i'm getting the "Fill container with Coffee" error.

[@arthurfinteusan]

Hello. My saeco xelsis brew group has broken on the upper part, is it to much pressure? Have you ever had that problem?

[@christophernewton4282]

I have a Saeco Syntia Sup 037DR. I cleaned the brew group, and now it will not brew. It grinds the beans presses them and dumps them and returns an empty hopper error, when full. Any ideas? Thanks.

[@Engineer007]

Nice video! What brew unit does Miele CVA-4066 use? Is it the same with Nivona CafeRomatica? I found one in Germany with a decent price tag :-)

[@webbyboy]

Is it common for coffee bean residue to be in the funnel/screen even after a shot is done? Or could it be due to oily beans?

[@SeattleCoffeeGear]

+webbyboy It could be normal, but it could also mean your brew unit is not properly lubricated. Take a look at this video: goo.gl/niJd8Y

[@UTubeRangerBob]

I have a Gaggia Anima Prestige that has a brew group almost identical to the one shown at 6:00 (odea/talea/syntia). Got it used and not quite in perfect working order. Everything works as it should, except that it does not eject the puck. I must remove the unit and push up on the plunger mechanism from below. Any idea where I should start troubleshooting?

[@communalknowledge]

This is the same way for the Go model.

[@drama8917]

i have a saeco, that has error 5 . i tried everything to clean it . i opend up the machine. cleand everything in it. disassembled the pump and the flowmeter and some of the orange tubes and cleaned all of the other tubes and the group and checked every electrical output. and it still shoots into error 5 . do you have an idea on how to fix it? it just won`t pore any thing. just a noise nothing else

[@jeffforrer4169]

I have a question. I have a Saeco Vienna Plus. I had the brew unit out and was cleaning it. I pushed it up so it is now in work mode but can't bring it back down to get it back to Neutral. It looks like there are two arms that need to be released inside, I cant push the piece down to get back to its position, or pull the arm inside down. Can you help? Thanks

[@steeveligneyras485]

hello, my percolator is blocked and i can not have the highlight of my coffee. How can i do ? Grievefor my english i'm french and can not find anything on the internet to resolve the issue.Thank you in advance.

[@salvovitale76]

Vorrei Che pubblicaste un video di saeco odea go per vedere come si cambiano le macine

[@andygarcia9612]

hey grate vedeos, maybe you can help me out, i have the Saeco Incanto Rondo, my steamer does not work, water does come out of it but when i switch it to steam it doesn't come out. i cannot broth my milk.

[@kfaerber5]

I'm getting a message that the lid for my coffee beans is not on and it is. Can you help? Please

[@genemasin5365]

Hi! I am wondering you could help me here. I have saeco incanto stuck in rinse mode. The descaling light keeps blinking and nothing is happening. The water tank is full. Thanks!

[@toolzshed]

my brew unit doesn't have that metal wire :(

[@toolzshed]

where can I get Saeco o-ring parts? I have a Saeco Incanto Digital

[@MichelleHotchkissArt]

Too much movent of the camera, can't watch. It would be great if you could remake this video! Thanks!

[@paulgalusa]

What kind of lubricant can I use?

[@SeattleCoffeeGear]

This is what we use: www.seattlecoffeegear.com/saeco-brew-unit-lubricant

[@PeterGillmakeuplover]

NEVER put the brew group in a dishwasher, rinse under warm running water

[@tahamohamed5868]

شكرا لكل لدي الة القهوة سايكو رويال لا تعصر القهوة جيدا يبقا ماء في الة التحضير

[@javidakbar74]

Anyone call for Steve Austin 😊

[@dellotro69]

May i reach u by email ? I hope u can share u r email i want asking about my saeco coffe profesional is so nooissy...many thx

[@SeattleCoffeeGear]

Here is all our contact information: www.seattlecoffeegear.com/contact-us

[@JohnBoehners]

Seattle Coffee Gear has some good videos, but the gal holding the camera is a *_major_* distraction! She should STFU and let the tech do his professional thing!!!

[@threedollarbridge]

Totally disagree.

[@kidia74]

Thanx for explaination, nice But bad camera operator, sry i can't like

[@arthurhodgins141]

Not great too much talking

[@marcelinhostarwars]

Chata demais essa mulher rindo e falando OK OK OK!!! Porra!

[@jaywitham7973]

THAT WOMAN IS VERY IRRITATING LOOSE HER.