Scolded by driver, toll booth worker in China forces herself to smile

Subscribe to our KZbin channel for free here:
sc.mp/subscrib...
A toll booth worker in eastern China’s Zhejiang province was filmed being scolded by a driver to the point of tears. She then had to force herself to smile as she turned to serve other drivers.
Follow us on:
Website: scmp.com
Facebook: / scmp
Twitter: / scmpnews
Instagram: / scmpnews
Linkedin: / south-china-morning-post

[@AL-fl4jk]

People that abuse minimum wage workers just doing their jobs are one of the most infuriating things in life

[@lightning3641]

And they don't deserve to have any jobs for doing so!!

[@sangriad.938]

I hate those people...

[@lightning3641]

@@sangriad.938 Me too!

[@larrygotter5609]

This is in China. They are a communist society. There's no such thing as minimum wage there.

[@HospitalForSouls.X]

Tell me about it. When I was a Starbucks barista, I had a scalding cup of coffee hurled at me because it wasn't "hot enough".

[@elizabethk8985]

I remember getting yelled at at work as a teen. I was getting screamed at by some guy twice my age at the time and I couldn’t help but start crying, I was the only person at work and had no one to back me up. When he saw me crying he only started to insult me in front of other customers, luckily they backed me up. It’s been a few years since this happened and it still makes me upset. I wish people would try and understand rather than go straight to yelling, especially at kids.

[@loneace1391]

I'm a guy that loves all people and I spread love everywhere I go 🙂 I help people for a living and I changed many lives, I learned through this that all human beings need to be treated with utmost care and compassion 😊 this made it really pleasant for all the people who work around me, the results of kindness and love from both coworkers and customers in the work place is absolutely AMAZING 😃

[@natashenka_br]

I’m glad that there were other customers to back you up. That’s a very stressful situation and I feel very sorry that you had to go through like that as a teen.

[@egg-iu3fe]

someone who acts like that in public is someone who is so far gone and stuck in their own angry, bitter world Imagine what you would have to feel inside to be acting like that to strangers in public, just remenber those people are suffering to be acting like that so dont feel bad for crying, feel bad that such a person is so angry with the world that they act like that. I'd rather be happy friendly and likeable than a bitter, angry person who has embarassing outbursts in public, cant imagine people like that have many genuine relationships in their life

[@SammyGDude]

Lol

[@aidendoesthings5175]

​@samuelmason5491 Imagine if you were that person

[@amylive9825]

Life is so hard. I couldn't remember how many times I cried at work 🙁

[@captainamerica799]

At the end of the day, only people whose are better at handling stress will go far in life. Its hurt, but it will toughen us more if we get throught it.

[@soumyadeepnathrailwayandgaming]

Same here brother

[@ZeyyAnime]

We people ourselves are the ones that making life hard for eachother

[@SANDEEPANI781]

Dont care about that dear❤ Be strong❤🎉

[@Jess-gb5mi]

As someone who works in the food industry I understand how she feels. I’ve been verbally abused by many customers, people forget that words can cause emotional pain. I have nothing but respect for this young woman!

[@fvwak]

What exactly did they told you?

[@Jess-gb5mi]

@@fvwak an infinite amount of things, usually cursing me out or threatening to get me fired over the smallest things. However I’m currently switching jobs and in February I’m going to become a Teacher

[@anwzdewan6969]

@@Jess-gb5mi really sorry that happened, wish you all the best dude

[@a.deadgirl]

​@@Jess-gb5miI feel that! I worked at flanigans in Miami yuck! Talk about nasty hygiene in there and also the attitudes. Hey we are better off❤ everything always works out for us

[@MikeP2510]

It's a bit different, she was assaulted. You had your feelings hurt by words.. Man up.

[@myblueskye777]

I'm praying for her. She seems like a sweet person who deserves a beautiful life.

[@andrealeigh8123]

Aw! Poor girl! She seems sweet! It’s hard seeing her cry. She’s just doing her job! Be nice people! We are human. We have feelings!

[@thompsonsmith7798]

Hello Andrea How are you doing today?

[@surendrasingh6177]

The level of Professionalism that young woman has is commendable. And people come on it will not take your much to talk politely to a person doing his/ her job.

[@treaty92]

I was a toll collector for 9 years at the Benjamin Franklin Bridge. The extremes that some people would go to be abusive towards the collectors amazed me. Throwing objects including hot liquids, even heating up coins with a lighter and dumping them from a car ashtray into the collector's hands. People would drive with quarters in their ears, money tucked under their arm pits, bra, pants etc. That being said more people were nice as they stopped to pay and briefly exchange pleasantries.

[@Squish_that_cat]

In mother India tol collectors make drivers cry 😂😂

[@poojapatole3573]

Oh man that sounds so bad.

[@poojapatole3573]

@@Squish_that_cat haha yea kinda true

[@icygamingguy-]

This is how one day you become tough, and people call you rude.

[@notengonombre_]

Wait, what?

[@BatGoat1939]

Those who smile the most, hide the biggest pain -A Wise Man

[@WeAretheWorld89]

She is just a teenage working on her first job after graduated.. So sad. What if she is your daughter.😩 Heartless driver

[@MoizRafay]

Aw she's just a grown up child. And I mean that in the most endearing way possible. I want to give her a hug

[@pranavacharya3263]

May this angel always keep smiling.

[@human94577]

How innocently she's cried and how strongly she hold back the tears and tried to put smile on her face ✨✨

[@andreatan7258]

Oh my bless her heart..she doesnt deserve to be treated like that.

[@weskirkland5850]

Shoulda been a housewife then. That is the reality of a career woman at every level.

[@aoofmg6684]

As a waiter I know how she feels. I have a tough skin but comforted multiple colleagues during the years. And coming out of the back office with a smile is a must

[@ipoison3862]

Poor girl! I wish I could hug her and tell her not to let the awful people of this world hurt so much and tell her also that I'm so proud of her strength and bravery to smile in the wake of her pain. What a beautiful person she must be💕 I hope in the future she is surrounded by love and care 💖

[@theradiantdadmaster5463]

She's awesome. It takes some serious inner strength to pull yourself together and smile when you're that upset. This whole thing reflects really badly on the drivers who hurled abuse at someone just doing their job but it reflects brilliantly on her for handling it. Also, I like that the manager came to comfort her. You need to look out for your people!

[@simplelifecooking413]

I am a student nurse and I get bullied in the clinical area where I do my placement. The worst bit is when I tried to tell my supervisor, I was told that I was a student and that I shouldn't complain. Even patients felt sorry for me. There is alot of unfairness going around in the world. Sometimes I feel like dropping out of uni.

[@cleversid1993]

Don't dropout complete your university then try to get low stress jobs.

[@daquaviousbingleton9763]

I don’t get this how do they bully you just ignore them it’s not like school bro

[@Mayrita77]

I dropped out of nursing school and don't regret it. I don't want to have to deal with rude patients and coworkers ever. No thank you

[@monikamedok611]

Seeing this my throat got sore and oh! this heart ache....but the way she took breathe and tried to smile and got back to work is everything.

[@TypicalThia]

Hope the driver apologizes. She is so sweet and kind.

[@rachelnungari8996]

I've been in this situation several times. I'm a teacher and not once did I have to gather my courage to face my students after being treated unfairly by my supervisor. It's hard to smile while you are crying inside.

[@jazzi1887]

I’ve learned that people who are verbally abusive to people have not emotionally grown up. When your child throws a temper tantrum, teach them how to handle their emotions. If you yourself don’t know how then you need to learn because they need your help so they can be mature adults. I use to work in customer service and had to deal with disrespectful from men and women and sometimes I can tell they wanted to get physically abusive. Smh. It saddens me that this young lady and many others go through this and I will be forever grateful for my experience in the customer service field. It has taught me a great deal in human relations.

[@lindasteen8119]

I am in tears for this girl😥💕

[@thompsonsmith7798]

Hello Linda How are you doing today?

[@certified_z1709]

I don't pity her. Instead im proud and inspired. Such a strong woman

[@weskirkland5850]

Above average but average at best.

[@poulisranatunga14]

Don't worry girl, for your kind heart u'r will be blessed.

[@shosnine86]

Aww man! I wish I could hug her and comfort her. The manager did a great job in comforting her.

[@brissance]

This pierced my heart, left a hole very disturbing.

[@CraigH999]

Love and respect to all who help us in our daily lives. We don't appreciate you nearly enough, sadly sometimes not at all. Nobody deserves to be treated in this way. You make our lives possible - thank you all!

[@antesiaarnold2177]

Always be kind, some people are going through things they never talk about !

[@unlimitedhalomn1000]

She’s so beautiful she didn’t deserve that 😢

[@mrigankabaishya1841]

She is sooo strong ❤and innocent soul

[@Myviewingtime07]

People should be kinder to others, everyone should be treated with respect and kindness. It doesn’t matter what you do, or what your status is in life

[@niteowl1518]

She is a lovely girl with a beautiful smile bless her. Nice. Thanks for the lovely video. 💜😎👑✌️🦉👍❤️🤟🫶🇦🇺

[@tsunami3156]

She super super strong for that and I hope any people that are still dealing with this get justice for mistreatment.

[@morallybankrupt1461]

She is so adorable I feel so bad for her.

[@vanlalkpvlogs4244]

It's emotional that touch her heart, but in the shame time she has to do her duty....be strong sister...

[@andrewrivera190]

You cannot read another persons heart or mind. A little bit of kindness can make the difference between a person seeing light in the midst of darkness or letting the dark atmosphere around them consume them. Always be ready to show compassion.

[@aariahossain4739]

Shes a hero

[@weskirkland5850]

absolutely not.

[@shre9]

This is so many of us who cry and still show up at work as if nothing happened. People’s words sometimes hurt the most. Want to give this lady a biggg hug. 😢

[@Anuresh0919-e7w]

This is why I respect everyone cause I can tell who is going through a lot.

[@user-ns2fg1bu7v]

I wish I could give her a very tight hug 🫂 everyone deserves to be treated with love and respect ❤

[@matthewselahwaqawai8411]

This is so heartbreaking 😢 I totally can relate to this and it’s all about courage in order to keep a smile for the next customer even though your hurting inside 🥺 shout out to all those that works so hard and strong enough to hide their pain through their smile ❤

[@saucy2476]

I see this happen so much in retail and have experienced it myself at work. It's nice that people support her, because it really happens so often and is unnoticed 9 out of 10 times. And working with people can be so thankless. You got this 💯

[@asaknight321]

Poor girl deserves a hug, a better job, and bigger paycheck

[@Bilalkhan-hb8uf]

I want to hug her :(

[@s9549]

I feel so bad for her...

[@officiallydheeraj]

Truly, Heartbreaking for me!

[@bochookoy89]

She deserves a hug. 😥

[@beingrobogaming]

So innocent 🥺

[@melaninqueen2413]

Props to her manager 👏🏽 and love to this toll booth worker 💕 Working with the public is not easy, I know. It's sad how unpolite people can be towards workers who have no say-so and who aren't getting paid as they (we) should. I hope she's feeling better now and that person will learn some manners and respect, as well as self-respect 🙏🏽

[@MistressGlowWorm]

I hope you find peace. Im sorry you were treated that way. ❤

[@PVM3]

Im in customer service for the past 10 years of my life and i've learned that there's a lot of evil people out there...

[@lizaCatada001]

I feel her when someone bullying really hurt,but as professional just swallow our pride in move on 😔😍❤️❤️❤️🇯🇵

[@OpinionFactChecker]

Tell the driver to pound sand and not let them through, then demand a written apology.

[@AmanSingh-dx9up]

She is beautiful....from outside and inside both..❤️❤️

[@gaarakenjiceasar9575]

I just wanna give her a big big hug.

[@northislandguy]

That smile after/still being hurt she really shows the world how strong she is

[@rameshadhikari8092]

So genuine and innocent girl. Love from my bottom of my heart...i also onced was like her crying when got abused but now i stopped crying but give punch in their face in return. She will get stronger later...

[@iwylo4485]

I had an anxiety prob last year which got better overtime and I didn't really have an episode for quite some months which made me real happy because before that it was a struggle of two years. I am organizing a conference at my university for the last few months and my post is quite demanding and stressful. a month ago I got a sudden call from my senior about something and it was so unexpected that it kinda kicked off my anxiety again and I've been having issues with it since then. And now I have my exams so it's been real hard lately. I try to not feel anxious or get triggered by the most insignificant things but idk. I wish it could go away forever cuz it hinders my everyday life and I just wanna feel normal and cheerful within myself. I'm working on getting better daily. I really really hope that others who have the same issue as me find ease in their struggles and a little more peace inside daily.

[@marvel_4_]

Well respect to this mam salute this lady is like man only hiding her emotions down ❤️❤️❤️

[@SANDEEPANI781]

Oh poor girl.We all should understand Any worker in Any place they all are humans and they all have feelings ❤😊

[@kangarif9166]

Yes, it was so touching. We have to respect to other people.❤

[@evangelstrategies]

She's so precious! Humans can be so cruel. But I know that experience will make her stronger. We've ALL been there. I humbly send her blessings of joy and strength from my heart. Thank you, manager, for being there to provide her a little comfort. That was beautiful.

[@anneewah1732]

We can’t please everybody. This is life. Stay strong love n keep on smiling that beautiful smile of yours. 🫶🏼

[@udaygurung5761]

Sorry for her. but She looks so cute while crying. Wish I could comfort her. Beautiful

[@hansu-nihon]

She does not want to be crying or unfriendly towards other customers. Such professionalism.😊👍

[@anwzdewan6969]

Its so sad to see this. Hope she's getting treated better.

[@WallaHek]

She needed a warm hug ❤❤️‍🔥

[@kellylott9296]

She's a better woman than I. I worked in fast food and remember a handful of times my manager made me cry, unfortunately some of those times I couldn't pull myself together in time.

[@Juggernaut7055]

I really just want to give that lady a big hug.

[@palashpriyanshudutta4853]

I can feel it. You are strong miss. You are strong.

[@Anirudh-sx4rl]

She is too cute to be a tool officer, lol. Smiling instantly after crying shows her professionalism and brave nature.

[@Twani]

“In a world where you can be anything, be kind.” ~Jennifer Dukes Lee

[@czpanama]

She's so cute I want to give her a hug.

[@MUSICMAKESMYSOLESHINE]

We should always respect others she is very innocent🥺 keep smiling

[@kellytoh4932]

So sad...heartbreak to see her cried her heart out......

[@Musicalbluewolf666]

A smile is a blessing for whom every receives it

[@sairon63]

She's a precious employee. She deserves at least a hug.

[@Abasnail400]

While getting kindness can make a huge difference, negativity can be a huge downfall towards some, especially towards younger people

[@SoulfoUniverse]

More than anything I liked the presentation of this video. The music was awesome and the editing too. Keep it up scmp

[@RD-ij2sz]

Hats Off . She commitment towards duty is exceptional .👌👍

[@SurajSingh-ld5xv]

She is brave girl who can can face any problems,thnks to them who uploaded this video.

[@brenden109]

She’s amazing

[@user-lz3iw3yt6d]

She is so strong , innocent .

[@sanjeevyadav9541]

Poor innocent girl...let her stay happy whole her life

[@liyonpj9333]

Some people keep a smile, inside them, they are holding back a mountain of pain.😢

[@jibranali1096]

So innocent nd pure hearted girl... Luv frm india

[@Tonton-Patou]

That brought me tears. Nice video.

[@Dee-nh7qg]

Aww poor thing, she deserves better ❤

[@priscauys751]

She is so graceful, that smile melted my heart 🥰

[@sandraunterthiner9763]

So heartfelt 🥰

[@Dhananjuly]

Kudos to her. Brave lady.

[@megspydervenom9928]

My manager would just tell me to get over it and not care. I'm glad he tried to keep her calm.

[@charlotterozannamoceirara4656]

I don't know why but the man that was comforting her in the start of the video was so adorable

[@Your_next_appointment]

I can totally relate to her situation..... I was in same situation few months back was scolded by my seniors during my Hospital duty then a nurse came to comfort me but i could not control myself from crying and cried alot After that i had to act happy and normal to other patients even though i was hurt inside😒

[@solomonkumpati7149]

Working with great heart 💐💐

[@mauryarias4202]

Aw shes so sweet

[@darkcrystal563]

Just give her a hug man 😢

[@mattpatterson9128]

Bless her heart. It;s a cold world man, people forget that others have feelings. I hope she will be ok.