Seen & Heard at NRF: What's in Store Podcast - Episode 11

Tired of the same old retail conferences? NRF is different. It's a four-day extravaganza in New York City where thousands of retailers, tech giants, and CX gurus collide. This year's theme, "It's not whether you have AI, it's how you use it," hit the nail on the head.
Join Ericka Heligman and our brand communications team, Elizabeth Glagowski and Cara Rosner, as we dive deep into the hottest trends, mind-blowing innovations, and must-know strategies from NRF. And don't forget to check out our exclusive recap on our customer strategist journal for even more insights.
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About TTEC
We’re TTEC (pronounced t.tec). For over 40 years we have been obsessed with one thing: Helping the world’s best brands deliver exceptional customer experiences (CX). We're not just another BPO company. We're CX innovators, with deep understanding of what makes customers happy. We seamlessly blend human expertise with the power of AI to deliver optimized solutions across every touchpoint - from customer care and tech support to sales, collections, and trust & safety.