Send and Receive emails from G Suite Groups

[@emilymoreno2699]

Thanks for the video! I noticed you said the user has to be an admin in order to make the google group. My question is - I am on a delegated account for work and was able to make the google group but am not able to add anyone but my admin into the group. Do you know what settings need to be changed in order for me to be able to add members to the group on a delegated account?

[@mansoursow4958]

Hi! I have followed all the steps in the video but I don't receive the confirmation code event though I am in the group mail that I add. I don't find it also in the spam category. Could you think of something that is making this happen? Thanks for your reply.

[@gappsfix]

make sure if you have the MX records setup to receive the email.

[@jacobnferguson]

Awesome videos. Will I still be able to get [[BCC Copies]] sent to my admin email when group members are sending from their personal email accounts?

[@gappsfix]

Yes, based on the way Gmail bcc rule is applied in this video.

[@gdumaguing]

so the group mail is not for customers to email? i tried emailing it using my gmail, it wont allow me.

[@SantoshYadav-fp1xr]

I am using Google g suite basic edition. Do you have any tool in which I can track my organization sheets are share with any other organizations? Please let me know if its.

[@noeldsouza6438]

Hi Goldy, thank you very much for uploading this video. My question is after configuring the group and send receive for certain members, is it possible to use the same features in an email client like outlook where they receive the email sent to the group in their mailbox and can reply from outlook itself from the group email. Kindly advise

[@DanielleOrtiz-y6m]

I am currently trying to do this and I am no able to send email into the inbox - Is this feature still live?

[@urishima]

Is there any way to convert a regular email account to a groups 'account'?

[@gappsfix]

No, you may use forwarding rules though.

[@martinn1037]

Thank you for good work. 2 question 1, is it possible to see when a groupmember has been answered a question on ex sales@ so not a another groupmember answer the same question ?2 I have set the answer coming from alias sales @ but infront of that my personal names stand is it possible to change that so they only see the alias?

[@martinn1037]

second question about name is solved

[@Polyester_Avalanche]

What is the best practice for notifying all users in the group that a given email has been responded to? In other words, if an email is sent to the group and shows up in my inbox, then I respond to it directly from my inbox, how will other group members know that I have already responded to the inquiry?

[@gappsfix]

You should use Collaorative Inbox group for this, however if you use still want to do that in email, then you need to configure email routing in G Suite saying when sender header contains [e-mail] then send a copy to [e-mail] too.

[@michellejackson9534]

Thanks Godly so helpful. Do you have any suggestions if you set up a new user in your g suite but you cant get them to send or receive?

[@gappsfix]

Your welcome Michelle, glad I could help What did you mean when you say "if you set up a new user in your g suite but you cant get them to send or receive?". What are you trying to achieve?

[@michellejackson9534]

It was a google cloud bug that they fixed yesterday afternoon. But wanted to say thanks for the video as I learnt heaps of little tricks in just that video. I will have to look at more of your videos as sometime I find g suite not as intuitive as it could be. You are a great educator - keep it up.

[@LonelyViking]

Thanks for the video! Is there a way that one can separate emails from different aliases and groups in the mail app to know what address they were sent to and keep them organised?

[@gappsfix]

Glad I could help. Its easy to create a Gmail filter to separate emails sent to alias email ids, simply put your alias id in the "TO" when creating your filter. However, its a bit trick when you want to separate emails which are sent to Google Group, and you are getting these emails just because you are part of this group, So I created a video for you showing how you can deal with it by creating a filter with very less know operator. You can watch the video here ---> kzbin.info/www/bejne/q3yTdZl-eLV-q7M Hope it helps!

[@LonelyViking]

Thanks so much Goldy :)

[@neiljouproductions]

If I have a yahoo business mail and have a email for each of my department, will I able to create this in G suite? I am thinking about switching over from yahoo Aabaco business mail to G suite mail.

[@gappsfix]

I'll need some context to recommend you, but if you meant creating different department ids like support@, service@ hr@, then yes, you can use Google Groups for this and won't need mailbox license.

[@daviddouglas8056]

Is there a way to prevent the recipient from seeing my personal name as the sender when i send from the group email? Like If I wanted the recipient(say a customer, for example) to just see that the email came from the company group but not see exactly which employee it was that wrote it? All I would want the recipient to see is "Sales " instead of "MyPersonalName ". Is there an easy way to do this? Thank you for the helpful video btw.

[@babarazam9949]

Dear Goldy, Thanks for such a great video. I need some additional info regarding the group email. Actually i want to setup group email something like if some users reply from group email it should also be recieved to other users showing conversation in the inbox without applying cc.

[@gappsfix]

Your welcome. I would recommend using a Q&A group for this use case. However if you still want to go with email way, then you can create a server side rule like following-: 1. Create a content complaince rule and make it applicable on outbound emails. 2. Trigger should be that it the sender header is your group email address. 3. Action should be to modify message -- deliver to additional addresses -- out your group email id. Now whenever you send any email from a group, that group will also get that email.

[@AndreKochDre]

But then you will be getting the same email back to yourself since you are in that group! will you not?

[@gappsfix]

@@AndreKochDre No, you won't as Google groups are smart enough to understand and won't show that in your inbox.

[@AndreKochDre]

Thanks dude! this is very interesting, I am going to try this.

[@AndreKochDre]

Ok i found this page: support.google.com/a/answer/1346934?hl=en But I cant find the content compliance rule settings. Does it still exist?

[@christophermalatesta8256]

When I create a group it asks for a group email name. Does that require an additional license?

[@gappsfix]

It does not, groups are free.

[@TheClaire1311]

Hi, for some reason I can send from my new alias account but cannot receive emails! Also, I am missing the drop down 'from' menu. Wondering where I have gone astray. Any help would be greatly appreciated!

[@gappsfix]

Hi There, If you want to send and receive as Google Group, then watch the video above, as I have covered exactly that in it. However, If you want to send and receive from email alias (nick name), then watch my other video here www.goldyarora.com/google-apps-email-alias-create-additional-emails-free/ Please follow all the steps in the video and you should be good, if you are still stuck send me an email or hangout chat at goldy at goldyarora.com.

[@YR-oc3tp]

hi goldy, can you please help me I keep getting stuck at the verification step for some reason I do not receive the verification email

[@gappsfix]

You need to ensure your mx records are in place, and you are a member of the group to receive emails.

[@sambitmohapatra7074]

Suppose a group has 5000 members. Then the verification code will come to each and every member of the group or to the person's mailbox who requested the access? If someone is not a member of the group, how he/she will get the code?

[@gappsfix]

For security reasons, Google will first need to verify that the additional email you want to send from is owned by you. So yes, you should be a member of the Group from which you want to send from (unless someone is member gives you the code:). and Yes, Google will send the verification code to the group, so if it has 5k members, this email will go to 5k members.

[@michaeltsouroupakis9112]

Hi Goldy, I've added several groups that have been working for years but I'm trying to add a new one and I'm not receiving the email from the group and therefore I can't verify

[@filipaust6159]

@goldy i have the exact same problem. was this feature deactivated in gsuite recently?

[@MrBombayDude]

Thank you for this video Goldy. It is helpful and thoughtfully put together :-) I had a quick question. I have only one user account and I don't want to spend more money adding users. I know all about aliases. But is it possible, to use this technique to create an email address within this group that a temporary staffer/assistance can access with his/her own password without me having to share the password of my main email address? If so, how do you do that? Your response would be highly appreciated!

[@gappsfix]

Glad I could Krishna, not sure if I understood your question well, but if you can put that other person's email id in the group to let him get emails coming to this group.

[@adminwownet9145]

Is possible to sent bulk mails like bcc ( is it recommend ) How can i add multiple email id in to my group . Kindly help me.

[@gappsfix]

Jio Antony Though its possible to add multiple people in Google groups, however It's not recommended to use these Groups to send mass emails (unless these people actually joined your group and waiting to hear from you), am not sure of your use but if these are marketing/prospecting emails, I would recommend considering applications built for it such as MailChimp, Sendgrid etc. Hope it helps.

[@allrecharged]

I have 3 categories of users namely staff,teacher and students. I want staff and teacher to send and received email outside the domain. But I want to prevent students to send email outside the domain. Students may receive email from outside the domain. All student,staff, teacher can send and receive emails within the domains. Please help me out

[@walidalsanadi8597]

Hi ,please need help we are using the same but we couldn't get Verification code

[@gappsfix]

Make sure you have MX records setup for that other domain.

[@kamleshvisputedpsnashik2573]

Dear sir, We have created a group in G suit for sending mails to specific group of students. But, it is observed that when teachers are sending mails in these groups, they are not received by students and teachers get a pending message. Kindly guide and show me how to resolve this issue.

[@2cats4snakes]

is there a way to send and receive email to my personal inbox for one of my group emails?

[@gappsfix]

I didn't get it tell me more

[@2cats4snakes]

@@gappsfix is there a way to send emails using your work email address from your personal mailbox

[@raniamalik9553]

I want to know how I can remove user from the group. we have 50 groups which having thousands of email addresses as we send the email to the groups we get reply of users for unsubscribe on our SENDER email address but when I go back to find the user email on google groups I can't find that specific user email; same time I don't get any information from which group the respective user belongs to !!! please help me in this case

[@gappsfix]

You can delete it from your admin console - groups - go to required group

[@aki24x73]

Hi, Goldy Thanks for your all videos , all are very helpful, I want to know if I take one user account and create 5 alis , how can they login differently, or login will be same as super admin they all have to login thru same user id, I am very confused pls help I want that all my team members login separately, like admin, sales , accounts , support, etc. Best Regards

[@gappsfix]

Aliases are nick names, they are not primary identities. Logins are provided only to primary identities, so if you need separate login, then you would need multiple users. However, if you are the same person, need one user id and password to login, but need a way to send and receive emails from multiple email ids, then you may consider aliases.

[@Dmm1004]

This is great, thank you. How can I use this method but then send mail from that alias with my iPhone? Someone please help.

[@FrankEBailey]

Thanks man this was exactly the walkthrough I needed to work out how best to add the groups for my gsuite users.

[@nestoronfire847]

Thanks! I spent over a day trying to figure this out before i found your video.

[@gappsfix]

Nestoronfire - Your welcome, glad I could help.

[@Varaahan]

Dear Sir, This video is very good. I have a question. In simple terms, creation of aliases or groups can enable the team members to use single mail ID & password for each member? Something like every individual's email ID? Because, we have 14 different companies, in which around 20 staff members (in each company) are working. We want to create mail IDs for operations of each responsible individual. Is it possible to create using any technique? Please help me.

[@gappsfix]

Not sure if I get your question right, but if you want a kind of way where you create one mailbox for a user, then create 13 aliases for that user to allow him sending and receiving from all 14 from his primary mailbox, then yes, you can do that and save money. I have a video here showing it kzbin.info/www/bejne/paakf3h8iNmXrsk Hope it helps.

[@TechWriterToolkit]

What should I do if the test email doesn't work?

[@gappsfix]

There might be different reasons behind test email not working, but I would start with checking the MX records of the domain and make sure they are pointing to Google mail servers, as shown in the video here www.goldyarora.com/g-suite-setup/mx-records/

[@TechWriterToolkit]

I've set up my MX records, but when I entered the email address, it didn't ask me for a verification code as shown in your video. It asked me for the password. That means other team members will need the password instead of a verification code. How do I get it to work without asking the team members to enter a password?

[@cassandraspencer1476]

The "Also allow anyone on the internet to post messages" is missing from my G Suite. Why is that?

[@gappsfix]

This is strange, I have never seen this. Try using Google chrome if you aren't yet, clear cache and cookies in your browser and try again. You should contact Google support if above doesn't work.

[@AndreKochDre]

This is only available if you limit the access level to "Team"

[@gyorg7685]

Thank you for the video. I created a group with 2 members (Joe and Samantha) for customer support. The group email is [e-mail]. Customer Mike(with external domain email) sends complain to [e-mail], so Joe and Samantha received this email. Joe replies to Mike. How to set so Samantha also sees this reply in her Gmail account? And vice-versa when Samantha replies to Mike, Joe also sees reply. All should be withing Gmail interface. I found that it is possible by manually adding BCC recipient [e-mail]. Is it possible to automate it? Thank you again

[@Polyester_Avalanche]

HUGELY helpful. I was hung up on the issue of sending emails as the group name's email but this method solves it. Thank you!

[@miguelangelcuevas2073]

is this still working?

[@Moxertons]

Finally. I've been waiting for a video like this. Thank you so much man, I was so confused before.

[@gappsfix]

haha, thank you Moxertons, glad I could help.

[@cameronerickson1229]

More of a general question re: aliases, but: is there a way to add a different profile picture (or at least conceal it) when sending an email from an alias account?

[@gappsfix]

You can't change profile picture for each alias as alaises are mere nicknames to your primary mailbox, however you can setup canned responses with different email signature and use them while sending from aliases.

[@TheAgbolajeQuadri]

Thank you so much, it has been really helpful and I appreciate this.

[@karincarroll365]

Great tutorial - Thanks Goldy!

[@gappsfix]

thank you for motivation Karin, glad I could help, if something is annoying you in Google Apps, do let me know, i'll create a video for that:)

[@AdrienHartmann]

exactly what i was looking for ! thx a lot !

[@gappsfix]

Glad I could help, Cheers.

[@benjaminthibaultdury8781]

Very helpful thank you so much

[@gappsfix]

Benjamin Thibault Dury your very welcome, glad I could help.

[@amakabeibe]

Thank you, Thank you, Thank you so much!!!! Thank you!!!!

[@gappsfix]

haha, glad I could help, your welcome Amaka.

[@streamlinedrones7079]

Thank YOU

[@gappsfix]

Your Welcome, glad it helped you setup sending and receiving emails via G Suite group.

[@Marvelseweranddrain]

Thank you!

[@gappsfix]

Your welcome.

[@willysnowman]

Thanks!

[@gappsfix]

Your welcome, glad I could help.

[@haroonical]

Wonderful - very informative. I have a query: Is it possible to create an email via Google Groups and then add this to a non Gsuite email / regular gmail? e.g. we have a staff, PAUL I created [e-mail] then created group with [e-mail] then tried to add the account [e-mail] to paul's gmail account this didnt seem to work

[@gappsfix]

glad you liked it, you should be able to do this otherway, add this gmail account in to the group you have in G Suite.

[@soerenmalik]

Thank you!

[@gappsfix]

Your welcome, glad it helped you send and receive emails from Google groups.