Service Level Agreements

[@josiasmaelola9480]

Is open-ended sla protecting service provider from being terminated?

[@tawenichiumia3418]

Very vivid. Thank you

[@Sierra-rx9ke]

Good job & thanks!

[@NottsOnline]

Thank you for your brilliant narration and guidelines

[@cazzag8254]

Can a consumer demand to see a copy of a suppliers SLA? So when I pay for a suppliers service as a customer/consumer there has to be a contractual agreement between the supplier and the customer/consumer, does this have to be a signed agreement by both parties and with wet ink signatures? What if there wasnt an agreed contract between both parties with a signed contract, what if it was an implied contract/ implied/assumed consent to the contract to supply a service? When if a business ie a service supplier hasn't met their service level agreement, how can the consumer of the service make a claim for compensation?

[@snsn7251]

Thank you for this.

[@incognitotamizhan9679]

Does SLA contain info about my salary?

[@snsn7251]

Is this a part of a course at Beds Uni? If so which course?