Service Management in Dynamics 365 Business Central

[@alfasoftwaresolutions1889]

Great video, Could you explain me in a short video how you act in following situation: "a customer calls that for example he can't open his Outlook. our first-line support needs to register this call in a serviceorder."

[@MrMiller0313]

Great informational video, would you have anything that would go more in depth to the Service code/service item code and fault code/ fault area code/ symptom code setup. Im a little confused on how those work together and relate.

[@CrestwoodAssociates]

Hi Tim! Thanks for your comment! I'm reaching out to our team now! Stay tuned!

[@katefoister7654]

@@CrestwoodAssociates Hi, I would be interested in more in-depth information too. thanks