ServiceNow Context Menu

[@Denise-v5i]

Thank you Pri. I am watching this from South Africa. I just wabted to know if I can still use this in 2024 since it was recorded 2 years ago to help me study for the CSA exam. The SNAF on ServiceNow is now expensive, do you have any additional study material.

[@Cloud-Computing]

Amazing bro, another step towards pro on servicenow😎

[@anisam9418]

Hi @TechWithPri , the video is great! I am following your snow csa playlist and loving it. Can you help me with one thing? I am using a Mac and somehow I am unable to see the field menu you are showing at 11:25 in the video. Right clicking does not bring up the menu for me. rather it brings up a different menu(like a page menu with options like "exit full screen, reload, etc). How do I get this field menu open? are there any keyboard shortcuts?

[@techwithpri]

Hey !! can you try by clicking exit full screen and then try to do it again? Do let me know if you were able to solve it.

[@anisam9418]

@@techwithpri Hi, yes I was able to figure it out. I had to tweak my trackpad secondary click settings. now it works.

[@gayathrih6506]

I'm not getting option to change the field by right click in form view and i'm using the latest release Xanadu. Tnx a ton for the video!!!

[@techwithpri]

Hey 👋 Change the field means? what you want to do actually?

[@kundansinghthakur7016]

Really helpful 🎉

[@techwithpri]

Glad it was helpful! Keep watching and keep learning

[@BharathKiwi]

Hey bro, Iam recently signed into developer instance, i couldn't able to see wild card search in my list view, how to enable it, please suggest me on this, any plugin need to be installed??

[@techwithpri]

Hey 👋 You need to click on the magnifier icon in the list view ..a field will come below each column where you can do the wildcard searching ☺️

[@BharathKiwi]

Thanks 😊pritam bruh​@@techwithpri

[@jordyzhao9029]

Hi thanks for the video, where can I find the record context menu?

[@techwithpri]

Hi Jordy, you can find any record context menu, like incident record, change record etc in their form context menu. Like if you open an Incident in form view then the form context menu is the record context menu.

[@brid4money]

@@techwithpri ohh that explains it, thanks my man

[@techwithpri]

@@brid4money No problem bro, keep watching other videos of Servicenow and let me know for any issue.

[@Kingboys9976_broo]

plz do more videos on development part

[@techwithpri]

Coming in next month. Today i am starting a new series on Servicenow.. Do watch.!!

[@AdrianLobodzinski]

Have you ever explained the "Child incident"? I can't recall.. This name was always strange sounding to me until I learnt that child refers to tables that are based on another table. But it seems your videos doesn't explain the 'child incident'.

[@techwithpri]

Hahaha !! Good question.. Well child incident is like an incident which has a parent incident . So its like suppose there is an outage and 100 people are affected and everybody is raising different incident for the same issue. In that case it becomes difficult to manage for support team (who is working to fix the issue). So what happen is A master incident gets created ( a P1 incident) and then rest of the incidents are gets attached to the master incident and they become child incident. So now once the issue is fixed support team dont need to close all the incident. If the master incident is closed all the childe incident will also get closed ..🤓

[@AdrianLobodzinski]

@@techwithpri understood! thank you Pritam!

[@WORSHIPINGTHEKING]

❤❤ please kindly do Playlist for development and css n html

[@techwithpri]

Hey!! serviceNow Development series is coming very soon!! Currently the ServiceNow and JavaScript series I am doing, make sure to watch it out. Keep watching and keep learning.👍

[@AdrianLobodzinski]

What is Incident Task? A record, the purpose of which is to resolve the incident?

[@techwithpri]

If an incident has some additional task, that can be considered as Incident Task.

[@sree2303]

Why am not getting show matching by right clickk

[@techwithpri]

Hey 👋 Maybe you need to upgrade your instance to the latest patch or try to release and take another fresh washington DC instance. Because again I am using the same version as you and it is working fine for me 🤓