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Servicenow Interview Questions Answers
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[@Rajiv2306]

Thanks for the 14th question's answer sir.. Question- if user says incident application is missing Solution- 1. Confirm the issue by impersonation 2. Since root cause if found that ITIL role is mising, inform the user to create a new task to platform team with the group details, once the platform team adds group to user, the attached roles gets assigned to user. Also, the platform team would close the incident.

[@SKfacts_ITcareers]

@@Rajiv2306 thanks

[@rameshneeruganti8731]

Hi Sir, Very informative. Please share the correct answers to these questions. Thank you.

[@SKfacts_ITcareers]

This interview is essence of 23 classes...answer's cannot be written in single line