ServiceNow most asked 35 Interview questions with Answers/suggestions ||

[@titogmorales]

1. The parent table of Incident and Change applications in ServiceNow is the "task" table. 2. The applications in ITSM (IT Service Management) include Incident, Change, Problem, Request/Task, and Knowledge. 3. Dictionary in ServiceNow is a collection of metadata that defines the structure and behavior of tables and fields. Dictionary override is a customization feature that allows modifying the properties of dictionary entries without modifying the base system dictionary. 4. Reference Qualifier is a condition defined on a reference field that filters the available choices based on specific conditions. 5. ACL (Access Control List) in ServiceNow is a security mechanism that controls access to records and fields. ACLs determine which users or roles can perform specific operations on data. They are run whenever an action is performed on a record, such as reading, creating, updating, or deleting. The role required for ACL creation is "security_admin." 8. The role needed to create reports in ServiceNow is "report_admin." Users with this role can manage reports. 9. A homepage is a personalized landing page in ServiceNow that displays relevant information and allows users to access various modules and features. A dashboard, on the other hand, is a collection of widgets that provide real-time data and visualizations for specific metrics or processes. 10. Coalesce in ServiceNow is a data import technique used to identify and merge duplicate records. It helps prevent the creation of duplicate entries by identifying similar records based on specified fields. There are three types of coalesce methods: Exact Match, Partial Match, and Script. 11. The types of Business Rules in ServiceNow are Before, After, Async, and Display. 12. The main difference between After and Before Business Rules is the timing of their execution. Before Business Rules are executed before the record is saved or updated, while After Business Rules are executed after the record is saved or updated. 13. Async BR (Asynchronous Business Rule) in ServiceNow is a type of business rule that allows executing lengthy or time-consuming operations in the background without blocking the user interface. It enables asynchronous processing, enhancing system performance and user experience. 14. "g_scratchpad" is a server-side variable in ServiceNow that allows storing and accessing data between different business rules or scripts within the same server transaction. It provides a temporary storage area for passing data between different script actions. 15. The GlideAjax API is used to call server-side scripts from client-side scripts in ServiceNow. 16. A Script Include in ServiceNow is a reusable script that can be accessed from various other scripts or business rules. It encapsulates a set of functions or methods that can be called from different parts of the system. GlideAjax is one such class used to invoke server-side scripts from client-side scripts. 18. The types of Client Scripts in ServiceNow are OnLoad, OnChange, and OnSubmit. To hide a field using client script, you can use the setDisplay method to set the visibility of the field to false. 19. The table name of Work notes in the Incident table is "sys_journal_field." 20. UI Policy and Data Policy are two different customization features in ServiceNow. UI Policy is used to control the behavior of form elements (fields) on a form, based on specified conditions. Data Policy, on the other hand, is used to enforce data integrity and control field values during record creation or modification. 21. The Priority field in ServiceNow works based on the "incident" table. Data lookup is a feature in ServiceNow that allows retrieving values from related tables based on defined relationships. 23. A Record Producer in ServiceNow is a catalog item that allows users to create new records in a target table. It provides a form-like interface where users can fill in the required details and submit the record for creation.

[@SKfacts_ITcareers]

Good

[@thanvivlogs3519]

A very good explanation much experienced looks sir.🎉

[@prashidhapandian]

Thanks sir. It was great learning about servicenow for interviews

[@SKfacts_ITcareers]

Thank you very much 🥰🥰🥰❤️

[@Starrynigh88]

Excellent explainantion. Working in Big 4 this is what usually been asked.

[@SKfacts_ITcareers]

Great to hear!

[@mdjiyauddinansari7083]

Sir,Thank you for the good video.

[@prajwalp8070]

To see the report module you need at least ITIL role or report_user role. So not all users can create reports.

[@venkatapathiraju2577]

Really great hero sir 👌🏼👌🏼👌🏼

[@Rahulrajkumaryadav922]

Nice video sir

[@SKfacts_ITcareers]

Thanks, :)

[@smilessekhar001]

Useful video sir👍👍👍

[@DeepakSaini-mo8cd]

any one tell me that ui policy is executed after client script but why?

[@Useranv]

Thank you Sir, Are you providing any training sessions online ?

[@SKfacts_ITcareers]

Yes...9066921316 WhatsApp for details kzbin.info/www/bejne/lZCkYp97atlpes0

[@Useranv]

@@SKfacts_ITcareers Sure, Thank you

[@amrucreativelife]

Tq soooo much sir🤝🤝

[@SKfacts_ITcareers]

Thank you nd share to Max:)

[@amarprabha8288]

How to call workflows in Business rules Bro?

[@SKfacts_ITcareers]

community.servicenow.com/community?id=community_question&sys_id=ffc5c721db1cdbc01dcaf3231f9619b6

[@amarprabha8288]

@@SKfacts_ITcareers Tq Bro

[@sallubhoi3121]

is it for freshers?

[@jayasreechappalle2331]

Sup sir

[@SKfacts_ITcareers]

Thank you

[@-pudhiyapaadhai2224]

I need to attend live class how to enroll

[@SKfacts_ITcareers]

9066921316 whatsapp

[@SammyBear-l3r]

Someone please post all of their correct answers as those in the information box are not all answered.

[@brucewayne3675]

Is this interview for development role or support role?

[@UchhihaMadara]

Developer or admin role

[@SKfacts_ITcareers]

Both ....

[@SathishKumar-ny5wx]

Sir any online classes for service Now..

[@SKfacts_ITcareers]

Pls ping me 9066921316 WhatsApp

[@D-Abhi]

I'm a fresher in Servicenow...how can i get the job..tell me sir

[@SKfacts_ITcareers]

Prepare the course well Attempt job Get it Start the life

[@D-Abhi]

I'm preparing sir...can you please make a video for ..how should we prepare as a fresher and what all topics should we cover...

[@D-Abhi]

And thank you for all the help you provide through your videos 🙏

[@amritapandey4440]

How to join your class

[@SKfacts_ITcareers]

WhatsApp [phone]

[@rahultupe4780]

Can I get email id?

[@SKfacts_ITcareers]

For? Ping me in WhatsApp [phone]