Ticket Creation (Part 1)

Learn about the various ticket creation methods in ServiceTonic, including manual input, user portal submissions, email, WhatsApp, QR codes, API integration, and file imports. This video focuses on "manual ticket creation", detailing standard tickets, quick tickets, and template-based tickets. Discover how these options can streamline your service desk operations with efficiency and precision.
00:21 - Overview of manual ticket creation
01:26 - Standard ticket creation walkthrough
02:17 - Quick ticket creation explained
03:05 - Template-based ticket creation for specific use cases
#TicketCreation #ServiceDesk #ServiceTonic