Set up Emails and PDF invoices in WooCommerce | Packing slips included!

[@carlosflup]

Incredibly generous of you for making this video. Thank you, Matt. Sub and liked easily

[@WPressDoctor]

Hi Carlos! You are very welcome, it makes me happy to read your comment, thank you for taking some time out of your day to write me! I'm glad I could help you out with Setting up Emails and PDF invoices in WooCommerce. Thanks for the 👍🏼 and subscribe!! Have a great day and take care, greetings

[@longstaffemedia]

Always great info Matt, much appreciated.

[@WPressDoctor]

Hi there! You are very welcome, it makes me happy to read your comment, thank you for taking some time out of your day to write me! I'm glad I could help you out with Setting up Emails and PDF invoices for your WooCOmmerce store! Your 👍🏼 and subscribe would be very helpful if you haven't already done so. Have a great day and take care, greetings

[@rogermasson1]

I have been using Divi for 7 years, but I always come to your channel for these nuggets. Love your work, keep it up!

[@WPressDoctor]

Hi Roger! That’s very kind of you, thanks man! Really appreciate it. I will 😀👍🏻

[@mehedihasanshibly7523]

One of the best tutorial! I love your teaching method, you make everything so easy! Thank you for this great video.

[@WPressDoctor]

Hi there! You are very welcome! It made my day to read your comment! Thank you for taking some time out of you day to write me. I'm glad I could help you with your website. Your 👍🏼 and subscribe would be very helpful if you haven’t already done so. Social share of the video would also be highly appreciated! Greetings

[@GnuLegax]

🎉 Wow, this tutorial couldn't be better, just what I wanted to remember, thank you very much!

[@WPressDoctor]

Hi there! You are very welcome! It makes me happy to read your comment, thank you for taking some time to write me. I hope my other video's are also useful for you getting the most out of your website. Getting the word out there with your 👍🏼 and subscribe, and possibly a share would be much appreciated. Have a great day and take care. Greetings

[@bm3429]

Thanks, Matt. This helped a lot.

[@WPressDoctor]

You are every welcome! I’m glad the video was useful for you! Have a great day and stay safe!

[@MohsinAli-dx2cr]

I was just searching this on KZbin and your video notification open. Previously I cleaned malwares on couple of websites with your help. I need to configure and customize email for customer on one of my client website. I am hoping this will help me too. Thank you.

[@WPressDoctor]

Hi Mohsin Ali! I think it just might help you a bit 😀 I’m happy the other video about malware did also help you! If you run into problems I am here to help get you moving forward again. Please pay it forward with a like and a subscribe, and possibly a share 😊 I hope you find more of my videos helpful. If you want a free website review and audit, check wpressdoctor.com/audit

[@MohsinAli-dx2cr]

@@WPressDoctor I am getting order emails to spam folder. Is there any solution?

[@WPressDoctor]

It could be that your sender email is not from the same domain? Do you have a e-mail adres like service@yourdomain or your name - everything BUT info@?

[@MohsinAli-dx2cr]

@@WPressDoctor Currently I am using gmail.

[@WPressDoctor]

Ah ok, That is the reason why it goes into spam, try using your own domain as sender 😀

[@Need-jc4up]

Du bist ja einfach super !

[@WPressDoctor]

Hallo! Gern geschehen, es freut mich, Ihren Kommentar zu lesen. Vielen Dank, dass Sie sich die Zeit genommen haben, mir zu schreiben! Ich bin froh, dass ich Ihnen mit Ihrer -Website helfen konnte. Ihr 👍🏼 und Ihr Abonnement wären sehr hilfreich, falls Sie dies nicht bereits getan haben. Ich wünsche Ihnen einen schönen Tag und alles Gute, Grüße

[@Need-jc4up]

@@WPressDoctor Aber Gerne ! Wissen Sie, ich habe auf KZbin nur eingeloggt, auf Ihre Video Kommentar zu schreiben und Ihr Channel zu abonnieren, ansonst ich loge auf KZbin nicht. Ich bin ganz ehrlich zu sagen, dass Ihr Weg in Ihre Videos, die Sachen aufzuklären, ist ziemlich wunderbar. Es sind nur weniger Leute in der Welt, die ganz gut, wie Sie sind, beim Sachen aufzuklären sind. Ich komme aus Indien und bin kein Web-Developpe aber von der Hilfe Ihrer Videos konnte ich eine Website erstellen. Ich bin ganz froh, dass ich es schaffen konnte. Ich danke Ihnen vilemals für Ihre Hilfe, die Sie den Leuten anbieten. Gott segne Sie und behüte! Viele liebe Grüße aus buntem Indien.

[@ar_creations9559]

Hey, Love from India😊 Thank you so much for helping, and Yes I just loved your voice and way of explanation💛 Good going👍

[@WPressDoctor]

You are very welcome! I’m glad the video was useful and you like my voice 👍🏻I hope my other video’s will also add something to your knowledge and skillset! Getting the word out there with your like and subscribe, and possibly a share would be much appreciated. Have a awesome day! If you want a free website review / audit, check wpressdoctor.com/audit

[@ar_creations9559]

@@WPressDoctor Sure.......can you tell me, How I can add a signature to it

[@WPressDoctor]

You mean like a “greetings from…” at the end of the email?

[@ar_creations9559]

@@WPressDoctor No Scanned handwritten signature in the end

[@WPressDoctor]

Ah ok, you could load that in with HTML in the php files 👍🏻😀 change the templates

[@pekamwarsomesh]

thankyou man 😇

[@WPressDoctor]

Hi there! You are very welcome! It makes me happy to read your comment, thank you for taking some time to write me. I hope my other video's are also useful for you getting the most out of your website. Getting the word out there with your 👍🏼 and subscribe, and possibly a share would be much appreciated. Have a great day and take care. Greetings

[@j.l.cooper70]

THANK YOU!!

[@WPressDoctor]

Hi J.L.! You are very welcome 🤗 I’m glad I could help you out with the video! Have a great day!

[@alexand3rlarsson]

Hi, thanks for this tutorial. It is exactly what I was looking for. Do you know if there is any way to create a credit invoice with this plugin, or how I can do it within WooCommerce?

[@WPressDoctor]

Hi Alexander! Thank you for your question! If my memory serves me correctly you can do this with this plugin. Just mark a order as 'returned' or 'cashback' or whatever the name is 😄 and then create a new invoice. It will then show a minus invoice. But correct me if I'm wrong!

[@elandrevlok6555]

Hi Matt, I have a question regarding the PDF invoice plugin. Is the PDF invoices supposed to be sent automatically after a customer purchases a product on your website? If so, I've setup this plug-in just like you explained, but it's not automatically sending to the client (even after I say resend new order notification and customer invoice/ order details).

[@WPressDoctor]

Hi there! Thanks for your question. Yes that is the point of the plugin. But you should enable it also in the email settings of WooCommerce. Are your normal emails being send out?

[@yantaosong]

thanks matt, how create test orders like your's for testing .

[@WPressDoctor]

Hi there! You are very welcome. I’m glad I could help you out with this video 😀👍🏻 Just make sure to use a payment method like “pay afterwards” or use a 100% discount code and then place a “real” order …

[@ahmedabdelrhime248]

hey matt can i replace company logo with clint logo if working B2B please help me

[@WPressDoctor]

Hi ahmed! Thanks for the question. Yes you can, that is no problem. Just place your logo inside of your WooCommerce store and let it load inside of the emails? You could also change the template of the emails...

[@TriciaL-k4z]

Hey Matt! When changing my orders from processing to completed, the customer email is not being sent by WooCommerce. I do have the notification enabled and it was working but has suddenly stopped. Any ideas on how I can fix it. The Processing order emails are being sent, just not the completed one. I get this message in the notes area when I change an order to completed- "Error during status transition. Please provide a valid email address." I am 100% sure that the email address is valid. Appreciate any insight. You're the best!

[@WPressDoctor]

Hi there! Thanks for your question. This is not supposed to happen. Did you make a custom template for your emails?

[@TriciaL-k4z]

@@WPressDoctor No, I followed your tutorial and changed some of the wording in the boxes. I also added the PDF invoices with your tutorial. Not sure what is happening. I can manually send them from the dashboard. Only the Pending to Processing email is being autogenerated?

[@WPressDoctor]

Did you double check the “Mails” settings in WooCommerce?

[@TriciaL-k4z]

@@WPressDoctor Hi Matt, I truly appreciate your prompt and thoughtful replies. Yes, the boxes are checked as enabled in woocommerce settings. It is stange that when changing the order status form pending to processing the customer receives the 'your order is processing' email without issue, but when changing the processing to completed the error message is in the order note area on the right column, stating that there was a transition error and the email address being invalid. I tried with gmail, and outlook addresses with no luck. I also deactivated some of my recent plug-ins (Askimet, PDF Invoices & Packing Slips for WooCommerce and Flamingo) but it did not make any difference. I still get the same message. Unless I go into the order and manually choose from the 'send order email' drop-down (Completed Order) and it sends without an issue. I tried contacting bluehost for help resolving it, but they told me I need to contact wp, which I have been unable to get a reply from. So your help is so awesome and much appreciated!

[@WPressDoctor]

Thanks for the reply. Well its not WordPress itself, as it can send out a e-mail with no problem. so you narrowed it down to be a WooCommerce problem I think. You can try to install FluentSMTP to narrow it even further down. In their email logs you can see if the e-mail actually is being generated at all. I don't think so actually... you can to re-upload woocommerce entirely to see if that makes a difference? Just overwrite it with FTP...

[@FrisodenBoer]

hi Matt, I need to add a custom field ( VAT number ) to the pdf invoice. Any idea how this can be done. The field is already created.

[@WPressDoctor]

Hi Friso! Thanks for the question. Yes that is possible, I also have added it to my invoices. You can just follow the video and go to the 'General settings' Have a great day and take care, greetings

[@adventureswithshjc]

what is the code you use to add a link for your email address?

[@WPressDoctor]

Hi there! Thanks for your question. You mean inside a website? You can use just this: mailto:[e-mail] 😀

[@DinoNardiello-x3u]

Hi Matt, how can I have the VAT shown and calculated on the invoice with this program? I look forward to your reply best regards

[@WPressDoctor]

Hi Dino, thanks for the question. You should enable that feature inside of WooCommerce at the Settings. There you can chose -> Show tax in checkout and then you chose included or excluded etc. 😀

[@DinoNardiello-x3u]

Hi Matt, thanks for your super fast reply and you always make great content! I have changed it, at least I think in the right place, but unfortunately it doesn't work. The sales tax is not displayed in the order, checkout or on the invoice.@@WPressDoctor

[@WPressDoctor]

Hm, that’s odd, there is a option inside of the plugin then that we missed…

[@TateSpirit]

Hi, how can i add another email notification? Let's see "out for delivery" for the woo-commerce product.

[@WPressDoctor]

Hi there! You can, but you would need a plugin for this! OR you could use MailPoet to do this 😀👍🏻

[@TateSpirit]

@@WPressDoctor Thanks

[@yantaosong]

why he wp-admin is not security ? we can't avoid the url wp-admin .

[@WPressDoctor]

Hi there! Thanks for the question. Actually you can! Follow my tutorial about security: kzbin.info/www/bejne/jpLce5x7f8x9mdEsi=rFKLmlVtHkL2cV0k

[@TheSpynerd]

Would it be possible to upload my own customized invoice on woocommerce and send it out whenever I wish? Thanks

[@WPressDoctor]

Hi Fabio! Yes this is possible, you can do that with the “PDF Invoices and Packing Slips” plugin. Just download their files, modify them and add them as a new template into your child theme. This way you can make it completely customized!

[@TheSpynerd]

@@WPressDoctor thank you doc! I'll try that out ;) btw awesome video. I'm a subscriber now

[@WPressDoctor]

Your welcome! Awesome man 😀😃

[@alexandrekondo]

Hello friend, is it possible to put a thumbnail in the invoice / packing list? Thank you!

[@WPressDoctor]

Hi there! Thanks for your question. Yes it is possible to add in a thumbnail of the product or a logo for example. There are pro templates or you could edit a existing one to make a custom template and use that one… only some php and html knowledge is required, so it might not be that easy…

[@terrasystemlabs]

how to make a custom success checkout payment page? put the order details and the link to download receipt pdf

[@WPressDoctor]

Hi there! Thanks for the question. I will be making a seperate tutorial about this topic in may. Just stay tuned 😃

[@jessesnyder6248]

Wanna configure my email? I have the same plugins

[@WPressDoctor]

Hi there! I’m curious, what do you mean with configuring email?

[@jessesnyder6248]

@@WPressDoctor same thing you did in the video. Edit the template to match the website. Select the emails to be sent and where and design the pdf packing slip.

[@WPressDoctor]

Ah I think the problem is sending out emails by WordPress. I think that is the problem.

[@georgeyuviki]

I have missed a lot from the past week. I was in the hospital taking care of my Mum and she has just past away. The pain of losing her is too much. It does not get better. I don't know if I am going to be able to make it through...

[@WPressDoctor]

Hi George, I am very sorry for your loss. You will get through this, however it doesn't have to feel this way now. Take the time to mourn and to give it a place, its OK!

[@georgeyuviki]

Thank you so much, Doc. It means a lot to me. I'm really grateful. I'm happy I found your community.

[@WPressDoctor]

Your welcome, take your time and don’t demand to much from yourself. Its a tough time and that is ok.

[@karimkrimaa7911]

Unfortunately, it does not support the Arabic language

[@WPressDoctor]

Hi there! Thanks for the comment. That’s to bad! I don’t know why that is unfortunately…

[@karimkrimaa7911]

@@WPressDoctor Hi Matt, thanks for the reply I want to ask you, I have a problem when a customer orders from my site. Doesn't receive a thank you message for an order from WooCommerce

[@WPressDoctor]

You are very welcome! Ah that sounds like a e-mail problem. Does your website send out any emails at all? Or just not this specific one?

[@karimkrimaa7911]

@@WPressDoctor It works fine. Don't just send a thank you note for the order. When I added the plugin PDF invoice, it began to send. But when the customer downloads a PDF invoice, he does not see the Arabic language because the plugin does not support it

[@karimkrimaa7911]

Without invoice pdf plugin the message does not arrive. Thank you for your request