Settling a Broker vs Carrier Dispute | Final Mile 60

[@andrianerhan9471]

I recently had a carrier complain about the exact same scenario. I feel like you guys didn't really offer any solution here. Sure, they should have asked what the policy is. But if they didn't, how can a carrier go about solving this issue? Should they deliver and file to the broker's bond? In that case, who determines how much they should ask for? Who determines industry standards? How should the carrier communicate and ask for what's owed to them without creating a hostage situation?

[@daniellezdeb6515]

Do you feel it is important when new to the industry to first dispatch before getting into brokerage if that's your main goal?

[@andrianerhan9471]

I'd say they are 2 distinct careers. Dispatchers also have a different mentality of doing business. It's much more transactional for them, and they usually skip the big picture stuff. 1-2 weeks in a dispatch office should teach you just enough about how they operate. Anything over that is not going to add much value to you as a broker. I started brokering in a dispatch office. It definitely helps to understand their operations.

[@Freight360]

Working on the operations side is definitely more beneficial to understanding the industry. Whether it is carrier sales at a brokerage or dispatch for a carrier either is good experience.

[@MessiMomentHD]

Nate, I don’t mean no disrespect but please give Ben time to educate us too

[@Freight360]

We will give Ben a few more minutes and see how it goes lol! Thanks for the feedback