It there a way not to capture activity if all users included in the event are all internal users?
@Monkeydluffy-du6wc5 ай бұрын
This video is very very helpful!! I was struggling to make it works and after this video I did. Thank you very much!
@VaughnG-k2s3 ай бұрын
Thank you for this! But I am struggling with something here... I am trying to prevent it from syncing every new email it detects with every single record that the contact is associated with. If I have 3 different opportunities going for a single contact, I don't want all 3 email threads ending up on all 3 opportunities. Is there a way to configure EAC so that emails ONLY associate with the record that the email was sent from - or if an email comes in without any context it can just sit on the Contact record's activity timeline (and, again, not be on any related records like the Opportunities). I have followed countless tutorials and have been skimming through any SF help article that mentions EAC. I'm not seeing anything about turning off this overly-aggressive association, but (even more frustratingly) I can't even find anything that tells me that I can't do this. Would greatly appreciate any insight!
@PrafullaK-q9s7 ай бұрын
Hello, I am trying to configure EAC with O365, for me User-Level OAuth 2.0 is disabled. Any idea how to enabled it in SF.
@daniyal1619938 ай бұрын
Hi When you will be uploading the second part. Thankyou
@wuilkerescalona32842 ай бұрын
hi, that video is wonderfull, only that Salesforce dontwhow the calendarto users with Domain distint: i added domain distinct and dont show his calendarto this users, only show to calendar for the users with my same Domain, you can helpme with this? why salesfoce donde showme this calendar?
@lightprogrammer4 ай бұрын
Thank you, you're a life saver
@BabyLaughterLane26 күн бұрын
Where is the testing video ?
@mauriciovarela23377 ай бұрын
Thanks a lot!
@snehjha24645 ай бұрын
Super helpful!! Thank you!!
@RockThisCrib6 ай бұрын
Helpful, thank you!
@zhanielgenev3365 ай бұрын
@MyTutorialRack - I have an issue where I cannot configure my personal Outlook to connect with Einstein Activity Capture - how did you manage to achieve this?
@rameeshar7073 ай бұрын
I dont think you can connect outlook anymore with salesforce