Do you agree or disagree with my picks?? What are your favorites and why? NOTE: I ran out of space in the video description! If you are interested in more information regarding any of the products mentioned, there is likely a full video covering it here on the channel. Just do a search on my channel for the product you are interested in. Let's Connect! ► Instagram - instagram.com/shanecreates ► X (Twitter) - twitter.com/shanecreates ► TikTok - www.tiktok.com/@shanecreates ► Website - shanewhatley.com
@RC-nj1by Жыл бұрын
I disagree with any of your Eve picks. That company is total garbage with complete trash for customer support. avoid them like the plague
@mannag24408 ай бұрын
Disagree with Nanoleaf. Worst company.
@rainbowvortex2592Ай бұрын
All really nice options, I have mostly Aqara and Meross, used Lutron for years and loved it… you know your stuff sir.
@shudr2thnk Жыл бұрын
Lutron Caseta and Serena gets the top pick as the most useful and reliable HomeKit accessories of all time.
@legalize4208 ай бұрын
I've got the Divas at my home AND at my work. They are awesome.
@Augmented_AI Жыл бұрын
You should mention the Apple HomePod mini for temperature and humidity. It also can detect the sound of smoke alarms in the new update without having too many additional devices
@ShaneCreates Жыл бұрын
Agreed! Although I don’t think they are as reliable as temp and humidity sensors as the others mentioned. I do love the update for them to detect smoke alarms.
@heyaisdabomb Жыл бұрын
Some things you missed I found to be great: Cameras: Arlo Ultra 2 with 4k has native homekit secure support, they are top notch quality, true 4k video. Only downside is unless you record locally, needs a pricey subscription. Wort it still imo. Door lock: Level lock is great Only downside is batteries go quickly, every 6 months or less for me. But super easy to replace, built into the dead bolt and they look the best Smoke detector: First Alert OneLink Smoke and Carbon Monoxide Detector has homekit support.
@keely.diynails Жыл бұрын
THANK YOU!!!! This is extremely helpful! I just moved and our stuff is a little outdated, so I’m in need of upgrading our stuff. No joke, I was about to message you to ask what your favorites on some of the topics you brought up. For the security systems & outdoors cameras, do you pay a subscription service to those companies to use them? Why I ask is I have Ring and Blink and they’ve updated it to subscriptions and I’m trying to not utilize Amazon products anymore and more towards others that support home kit. Again, thank you SO MUCH for making this video!
@AruChanWZ9 ай бұрын
here in Ukraine, I found almost any smart device covered by Aqara! it's really affordable and I'm planning to base all my new home with Aqara. thanks Shane! love your videos, got a lot of useful stuff from your channel!
@alzaou24569 ай бұрын
Hi, I am pretty new to Apple home stuff but I REALLY ENJOYED watching this video. It is so easy, relaxing and fun to watch….. Totally different than other videos on youtube. Good info and nice crazy stuff. Keep more videos like these coming. Hi from Holland 👍🏼
@myHomeKithome Жыл бұрын
The AirVersa Purel and Hummel have been amazing for me. I'm also a big fan of most of Aqara's stuff. Thread and Zigbee for the win!
@adamashlock1787 Жыл бұрын
Great video Shane and appreciate you showcasing Aqara. Their products are overtaking the house LOL.
@cheapme185010 ай бұрын
Great video and lot of commonality. For example, the “meh” attitude on smart bulbs is right on point. Without a doubt they are the least used, least reliable smart items I’ve purchased. I don’t need all the fancy colors - just a bright white bulb that stays connected. Switches and plugs are just more reliable and versatile. Other things - I returned or got rid of my Eufy stuff for obvious reasons, Schlage is expensive but worth it, I’m loving the Switchbot blind controller, and the Meross opener was a godsend after the silliness Chamberlain pulled with MyQ plug-in.
@ShaneCreates10 ай бұрын
Thanks for sharing! 😃
@Jupiter0ne Жыл бұрын
Give yourself a pat on the back. Your Scrypted video is what I used to get my Reolink system into HomeKit. Great video and setup was easy. Also, totally agree about the Lutron products. Yes they are more expensive, but they are also easy and rock solid.
@ShaneCreates Жыл бұрын
That's great! Thanks for sharing! 😃
@kinseycreategoods Жыл бұрын
Super helpful for me! thanks Shane
@Polkster13 Жыл бұрын
Another great video. On Temperature sensors, I would include the Aqara sensor as it works well in refrigerators and freezers. I really like all of the Aqara sensors and they have been just as reliable as my Lutron Caseta Light switches. I just wish the Aqara app experience was a bit more polished and the room information would transfer more seamlessly over to Apple Home. My biggest gripe with Aqara is there is no easy way to transfer a child device from one Aqara hub to another Aqara hub.
@ShaneCreates Жыл бұрын
Great points! Thanks for sharing. I agree!
@Ralph-yh4ug9 ай бұрын
I use tempCube temperature and humidity sensor and its awesome! keeps my assets safe and sends alerts if the temperature rises above the preset levels
@Mr.C0ffee Жыл бұрын
9:51 is that an iPad you mounted in the wall for HomeKit access? That’s super cool. Could you do a video on how to set that up?
@ShaneCreates8 ай бұрын
Check out this video here kzbin.info/www/bejne/hKe1q4F7arWXraM
@3zadam Жыл бұрын
I use the ikea blinds connected to smartthings. they work pretty good and really cheap. I have 4. one seems defective and drains battery much faster than others.
@masoodrazaq Жыл бұрын
This is super helpful - thank you for the quick fire, comprehensive video!
@ShaneCreates Жыл бұрын
Thanks for watching!
@pabloasilva11 ай бұрын
Great video Shane, thanks. I'm still using Scrypted to translate my Dahua cameras into Homekit. Still waiting for a Matter firmware update for those.
@304cortez856 ай бұрын
Jeez and we thought smartphones were fragmented lol. Dope video definitely learned some things watching. Dope video.
@atomicdetailsoc Жыл бұрын
you can cut the controller out of the govee outdoor lights and hook up a flashed esp32 with WLED on it. then with HA you can have it in Homekit.
@epic14711 ай бұрын
Hi Shane, I’m just curious, why did you remove the eufy cameras? Is it for security or reliability reasons?
@daktusdurggery55057 ай бұрын
How to make Mini Splits smart? Does that thermostat you mentioned work with mini split systems?
@A-ee7hh Жыл бұрын
Great video !!! Shane, I'm hoping this answered has not been answered or if it has, I would love to be guided where. But I'm trying to automate the lighting (hue light) in my bathroom and I thought about getting one the aqara motion sensor - the mini ones. My question is: Since it works with HomeKit which is the ecosystem I use, I should be to have them work with the Hue light without any issues, correct?
@edwardjamesjr1 Жыл бұрын
Great summary! Thank you!
@dadsalleb Жыл бұрын
Some ppl say FP2 has a lot of bugs but you always say it is great. Haven't you had any issue with it?
@ShaneCreates Жыл бұрын
It’s a bit cumbersome to set up initially, but once you do and dial in your zones and automations, it’s fantastic.
@marcopo06 Жыл бұрын
👍great video again thanks for that. I've a question here (in 🇫🇷) : I use the Home app to control a few things, but I don’t have a Home pod or Apple TV. I plan to buy the eero pro 6 E routers from Amazon, which are now a thread border router. If I understood correctly a border router can make hub. So I think that could control my objects when I am away from home with my iphone, via the Internet and eero routers What do you think?
@ShaneCreates Жыл бұрын
Thanks for watching! You still need a HomePod or an Apple TV in order to control HomeKit accessories remotely, when away from home.
@brettbianchi67062 ай бұрын
What’s the best wireless outdoor camera with HSV support? A lot of people have Eufy but it can be mixed reviews. And the no two-way talk in HomeKit. Curious if there are some solid options. Would like to avoid running wires if possible.
@ShaneCreates2 ай бұрын
Eufy is about the only wireless option that supports HomeKit Secure Video (only the EufyCam 2 line). Arlo is another option, but no HomeKit Secure Video support.
@brettbianchi67062 ай бұрын
@@ShaneCreatesThanks! I may just have to go with the Eufy. Still a good system, just thought I’d see if there were some others. Amazon has the 2c Pro 2 camera system for $159 right now. I do really wish arlo would add support because I do really like their products, just wish they had the HSV support.
@a17654 Жыл бұрын
Thanks for this great video! I would like to have inside cameras but I was always afraid that the stream leaks in some random website... how do you prevent this ?? Thanks to anyone who could help
@Imperialeluca710 ай бұрын
At 9:50 you have a tablet next to your thermostat. I assume it’s an iPad. Can you confirm? I really love your setup and want to replicate it. The Lutron shades definitely have a premium price tag but they look worth it!!
@BrandonDoyleMN Жыл бұрын
My favorites are Lutron, ecobee, Alen air, moen or Rachio for sprinkler, roborock, abode, Schlage & Reolink. Currently using ring/Alexa devices So very similar setups
@Mr.C0ffee Жыл бұрын
I refuse to use Philips hue after they changed their TOS. No shot i need to share my data to turn on a lightbulb 😑🙄🙄
@stillphil664511 ай бұрын
Philip hugh is garbage along with the fact that they rob you
@tchukyn Жыл бұрын
Thanks for another great video.
@ShaneCreates Жыл бұрын
Thanks for watching!
@the.carebear Жыл бұрын
Can I ask, why did you get rid of your Eufy Cameras?
@jeffreytackett39228 ай бұрын
Dude buys Lutron switches and blinds, then acts like Phillips Hue bulbs are unreasonably expensive. That's hilarious.
@SuntreelifeFC10 ай бұрын
Quick question, why did you choose the Logitech doorbell over Aqara or Eufy?
@ShaneCreates10 ай бұрын
I chose it over Aqara simply because I prefer the portrait view for the camera feed. The Aqara is a great doorbell camera (just installed one at my parents' house) but only if the horizontal feed works well for your setup. I didn't choose Eufy because it does not support HomeKit.
@SuntreelifeFC10 ай бұрын
Thank you! Truly appreciate your channel
@jaysonfumera1714 Жыл бұрын
nice video shane! I am just curious about the thermostat, is it connected to your airconditioning unit (smart AC?) to somehow allow automation on the controls of your desirable temp and humidity in a room?
@ShaneCreates Жыл бұрын
Thanks for watching. I just have a regular AC unit connected to my Ecobee smart thermostat. Yes, you can use the room sensors to automate the temperate based on different rooms.
@aduncaroo Жыл бұрын
Doesn’t the HomePod HomeKit notify you if an alarm goes off anyway?
@jamesrslewis Жыл бұрын
Hey Shane. What is the iPad stand you’re using at 0:34? Thanks!
@ThaTruth23G Жыл бұрын
Hi Shane I am interested in the Govee permanent outdoor lights and was researching recently and saw mention of new permanent outdoor Pro lights and was curious if you had any info from Govee about them. Apparently they are supposed to come with the ability to splice. Thanks!
@billcomat320711 ай бұрын
Why are you so high on Secure Video that only does 1080P? Are there outdoor security camera's that work in HomeKit but without Secure Video?
@ras57719 Жыл бұрын
I’m a full time RVer and interested to hear how others have implemented Applehome in their RV (if possible at all)
@AlecLister Жыл бұрын
Not an RV but I have a boat with a bunch of Aqara sensors including temp, door and leak sensors. Then a SwitchBot that turns on the AC during the hottest hours of the day. Amazing setup as I can go weeks without having to check on the boat.
@YourFriendCole Жыл бұрын
How many lines did it take to create that in the studio? It looks great! Also, my girlfriend asked if you remember where y’all got that shelf? Thanks!
@ShaneCreates Жыл бұрын
Thanks! There are 18 lines on each wall. I believe that is the maximum for one controller. The shelf (an most of the furniture in the studio) came from HomeGoods.
@StrifePulse Жыл бұрын
What makes you prefer the Schlage Encode Plus over the Aqara U100?
@ShaneCreates Жыл бұрын
Both are great locks. I love the Aqara U100. The main downside vs the Schlage (for me) is that the Aqara U100 cannot easily be rekeyed and the Schlage can. I like to have all my main exterior door locks keyed to the same key.
@rodrigoruiz976 Жыл бұрын
What would you recommend for roller shade motor only? (Not the full shades like Lutron, Eve or Smartwings)
@ShaneCreates Жыл бұрын
I have not used any personally. Have you looked at the Eve MotionBlinds Upgrade Kit?
@cesartroyasherdekАй бұрын
Hi, I see a gadget under the TV that emits lights while you talk, what is it? What is it called? Thanks!
@ShaneCreatesАй бұрын
Those are Yeelight Cube lights. Full video here: kzbin.info/www/bejne/mnezZYijp9l1f80
@LarryRichelli11 ай бұрын
Wow, I am new to all of this but I noticed that you did not cover any wall light switches....is there any reason for this or did you just not think of it?
@ShaneCreates11 ай бұрын
I did! Check out 4:15
@sethhubbard698 Жыл бұрын
I’ve had lots of issues with my nanoleaf essentials light bulbs. They often will go no response and the only fix is to remove them from the home and re add them.
@MrHarBar Жыл бұрын
Do you know if the Lutron Caseta light switches or Aqara H1 light switches work on a two way circuit? Wanting to get my downstairs switch and upstairs switch to both be able to control the light upstairs.
@ShaneCreates Жыл бұрын
I don't think Aqara switches support 3-way switches, but Lutron does. I use Lutron Pico remotes all over the house for the second switch on these circuits. They work great.
@seyi8206 Жыл бұрын
Do you have any recommendations for a HomeKit-compatible RF blaster to replace RF remotes?
@daktusdurggery55057 ай бұрын
Perhaps the Aqara hub?
@johnnygoodface Жыл бұрын
For Hue I keep running into the issue that some lamps (randomly) would turn on at only 1%... Was never able to find a solution. You never had this issue?
@peebs2424 Жыл бұрын
I need a camera for my 3d printer that does time lapse recording. It appears the aqara g2h pro does but has lower video quality. The g3 has better quality but doesn’t appear to have time lapse. Also they are more then double the price of wyze cameras. Any other alternatives? I know wyze isn’t HomeKit compatible but the price is right. I thought aqaras pricing was competitive
@creekwalker660 Жыл бұрын
I’d say get a dedicated non-smart camera for it. Can even go with GoPro copies such as SJCAM if you don’t want to spend much.
@kerenchandran2025 Жыл бұрын
I’ve read a lot about hues not being bright compared to other brands. I’m currently using the hue color bulbs and it definitely does feel like it’s lacking in brightness. Wanted to check if you’re experiencing the same thing.
@khalilchan2485 Жыл бұрын
yeah, I am. I have instead bought lifx bulbs, there decently brighter than philips plus I love how vibrant the colour is, There is also a night vision built in which was so cool, I put one in the baby room and it makes my cameras nightvision!
@jcm9698 Жыл бұрын
@@khalilchan2485 I have both Hue and Lifx, and thought the Hue's are more expensive and less brighter, they are certainly more reliable. My Lifx won't respond a lot of the times, very frustrating, but when they do respond, they are a very nice bulb.
@clemgr Жыл бұрын
Hue now has higher Lumen output bulbs, check if you’re using the higher output. I have both and you can see the difference.
@rodrigoruiz976 Жыл бұрын
How do you use flick twist is it’s not HomeKit compatible? Are there any alternatives?
@ShaneCreates Жыл бұрын
Personally I am using the Flic Twist with its Homey integration.
@gsawnv Жыл бұрын
Hey Shane or others. We are putting in a swinging gate. Is there a good HomeKit compatible gate opener? If not a switch that can integrate with the gate motor?
@ShaneCreates Жыл бұрын
Might want to look into the new Aqara T2 Dual Relay module.
@gsawnv Жыл бұрын
Thank you sir. Looking now
@tylerpride7344 Жыл бұрын
7:14 What do you like better about the Schlag encode plus than the Level Lock.
@ShaneCreates Жыл бұрын
Built in keypad. Connects via Thread rather than bluetooth. That bluetooth connection on the Level Lock is slow.
@tylerpride7344 Жыл бұрын
@@ShaneCreates gotcha. Thank you for your input. Love the content. Keep it up!
@esny10 Жыл бұрын
I’m looking for a doorbell camera that works with HomeKit, because I’m using Apple devices??
@filipefernandesmusic Жыл бұрын
aqara 😃
@esny10 Жыл бұрын
@@filipefernandesmusic they said that, those ones don’t have records cloud?
@filipefernandesmusic Жыл бұрын
@@esny10 the aqara g4 says that it supports HomeKit Secure Video and iCloud storage, so I believe it does record in the cloud :D
@esny10 Жыл бұрын
@@filipefernandesmusic ok, thanks 👍
@vboom158 ай бұрын
Have you tried the ecobee doorbell?
@ShaneCreates8 ай бұрын
I have not. I don't like that it doesn't support HomeKit Secure Video.
@carlhirschfelder3594 Жыл бұрын
Is there a Lutron Smart Switch that will control both the fan and light from one outlet?
@ShaneCreates11 ай бұрын
Not a smart Lutron Caseta switch. They only sell the fan controller and the switch/dimmers that have to be two separate switches.
@MAZzZz32 Жыл бұрын
Why did you remove Eufy ? I just received mine today 😅
@ShaneCreates Жыл бұрын
I just replaced them with PoE cameras. Nothing wrong with them, they always worked well. But wired is preferred over wireless... it's just a pain to set up initially.
@jay-jay017 Жыл бұрын
I recently bought two Hunter smart fans supported by Apple Home. My set up also has a dedicated fan switch and dedicated light switch for the fan. I wish I went with a dumb fan and used the Lutron smart switch instead of a smart fan. now I have to have light switch covers in my master and living room to keep the switches on in order to use the smart controls for the fans =\
@ShaneCreates Жыл бұрын
This is a great point and something I think people can learn from. Thank you for sharing. This is why I probably wouldn't want a homekit fan if I have a switch to control it. Same reason that smart bulbs controlled by a wall switch are such a headache.
@javiertineo3084 Жыл бұрын
Why do you prefer the Logitech over the aqara doorbell?
@ShaneCreates Жыл бұрын
Because I prefer the vertical video feed for my doorbell cam. Aqara's feed is horizontal and it doesn't work well for my location.
@BMar1andonly Жыл бұрын
10:41 HomePod/Homepod Mini detects smoke alarms. FYI this accessory is not needed if you have a HomePod or HomePod mini.
@ShaneCreates Жыл бұрын
True, and it's one of my favorite new features on the HomePod. However we still don't have the ability to automate based on the HomePods detecting alarms. If you want to create home automations, you will need a device exposed to HomeKit as a smoke detector.
@BMar1andonly Жыл бұрын
I automated via the shortcuts app; when a fire alarm is detected all my HomePods play a fire alarm sound and every light in my home turns on to full brightness and flashes between white light and red. Are you telling me that automation only uses my iPhones mic? Now I’m sad
@Lurkjerk Жыл бұрын
Hi Shane, it would be nice if you could do an European version. Because Europe has some different best products. Doorlocks, thermostats and switches.
@ShaneCreates Жыл бұрын
Thanks for the recommendation. Unfortunately I can't really state my top picks for EU devices since I'm not able to use many of them.
@Dr_Cole Жыл бұрын
Hi Shane. Super helpful rundown of basically every major area of the device categories in Apple Home. I use two of the OneLink Safe Sound devices for Apple Home integrated Smoke and CO2 sensors. Having a passable overhead AirPlay Speaker and a multicolor nightlight built in gives it some fun accessories that are accessible in the Apple Home app as well. One of mine did have a battery failure within its first year but the return process was simple and hassle free.
@eddiegochenour410 Жыл бұрын
I had two of the OneLink smoke detectors and hated them. Was an horrible product. After a few months they would start to go off randomly in the middle of the night and could not turn them off. Smashed them with a hammer, threw them away and replaced with a regular dumb alarms.
@D3codes Жыл бұрын
Second the OneLink!
@ShaneCreates Жыл бұрын
Thanks for watching and sharing. I tried the First Alert HomeKit smoke detectors a few years ago. I had a bad experience so I returned them and there really hasn't been any good alternatives in the US since then. Glad to hear you have been happy with yours.
@ecoheliguy Жыл бұрын
@@eddiegochenour410 was it the one with the speaker. Because it seems to be a reoccurring theme that the speaker model is great and most bad reviews are of the none speaker model. Not all, but over and over again the owners of the speaker model love them.
@RossOlsonDotCom Жыл бұрын
Surprised that you don’t cover the IKEA products. Super reliable (now) and really cheap.
@ShaneCreates Жыл бұрын
Thanks for sharing. I haven't used many Ikea products. I tried their shades a few years ago and had a bad experience (sent them back). I haven't used many of their other products though.
@fredchambers4846 Жыл бұрын
Disappointed... You forgot to mention that in order to use the Aqara water sensor with HomeKit you also need to purchase the Aqara hub.... I don't want another hub. Do you have a recommendation for a water sensor that work with HK natively?
@ShaneCreates Жыл бұрын
Well the Aqara sensors do work natively with homekit, you just need an Aqara hub. Sorry if that was not clear. The Eve Water Guard is a good water sensor that does not require a hub.
@fredchambers4846 Жыл бұрын
thx I'll look at that one.@@ShaneCreates
@pandaman12321311 ай бұрын
I use Phillips hue and it has CONSTANT connection problems. I don’t recommend them
@Mtgavin55 Жыл бұрын
Hi Shane! Like your channel. For Smoke Detectors I thought Onelink by First Alert Smoke Detector and Carbon Monoxide Detector where Homekit native. Am I missed informed? Thanks
@ShaneCreates Жыл бұрын
You are correct. I tried that one a few years ago. Had a bad experience so I returned it.
@Mtgavin55 Жыл бұрын
May I ask what happened? I was looking at the wired and 10 yr battery one.@@ShaneCreates
@ecoheliguy Жыл бұрын
@@Mtgavin55 Shane has a video on it
@Kmax3000 Жыл бұрын
I have a feeling that couldn't use the Abode Smoke Alarm Sensor because if its listening for the high pitch sound of a smoke alarm.. it's always going to go off when my mother-in-law comes over and opens her mouth.
@markhardacre1 Жыл бұрын
What happened to the Eufy cameras???
@mbazarghan7 ай бұрын
Hi Shane, Thanks for sharing very interesting videos. I was wondering if you could guide or help me to become a licensed Smart Home installer to start this business in Canada. I really appreciate your comments on that.
@lorenipsum9310 ай бұрын
10:48 Don't HomePods do this natively already?
@joeprebish7140 Жыл бұрын
How about a new alarm system set up now that we have tons of new devices, software , etc.
@andrewmaina7750 Жыл бұрын
I want to start a smart home business where do I start
@Treblady Жыл бұрын
I came here for the best. 13:20 sounds like beat around the bush
@johnnygoodface Жыл бұрын
OneLink Smoke/CO detector is Homekit natively
@ShaneCreates Жыл бұрын
It didn’t work well for me so I returned them (a couple years ago).
@johnnygoodface Жыл бұрын
Hmm just tested it yesterday (after almost burning down my house with burning oil in a pan!!) and I got the alert just fine... FYI :) @@ShaneCreates
@jeffmay4988 Жыл бұрын
Is anyone here familiar with an issue with Philips hue bulbs that are stuck strobing.???
@ricardobranch1375 Жыл бұрын
Man totally just now watching this hoping a smart diffuser is in this
@ShaneCreates Жыл бұрын
Oh I didn't mention diffusers because I don't use them much... I hate filling up the water and always forget. Some that I have used in the past and would look into: Meross Smart Oil Diffuser VocoLink Humidifier (bigger water tank and can still add essential oils) Edit: AirVersa has a new humidifier also that might be worth looking into.
@ricardobranch1375 Жыл бұрын
@@ShaneCreates makes sense. Smart Diffusers are a kind of niche market. Off topic, your original curtain motor comparison video at the time introduced me into the aqara eco system. Never looked back and love aqara now. Thanks for the amazing content and I have been a subscribed ever since!
@ShaneCreates Жыл бұрын
@@ricardobranch1375 thanks so much for the support! Glad you like the Aqara products as well. I've been using them for a long time and they are still some of my very favorites!
@TheRasta259 ай бұрын
Logitech doorbell Cam is the worst experience I have ever used
@cotiew Жыл бұрын
Looks like your coin rack is lacking brother lol. I can send you an addition
@mamlukavlogs63536 ай бұрын
👍👍💕💕
@TexasHolton Жыл бұрын
Does anyone make a wind speed sensor?
@ecoheliguy Жыл бұрын
The problem is HomeKit also has to support wind speed which it doesn’t. There are many ways to get local wind speed data (netatmo) but HomeKit has yet to support wind speed on the architecture.
@izinc Жыл бұрын
Aqara has smoke and gas detector
@ShaneCreates Жыл бұрын
Not in the US. We must have a certain number of hard-wired smoke detectors to pass code in the US.
@mannag24408 ай бұрын
Nanoleaf sucks. Horrible customer service, slow updates and pairing impossible.