Sigma Distributed Inverter 1 Traction Elevator at Puskesmas Kelapa Gading, Jakarta

This elevator was installed in 2004 and at that time elevator in public health center was rare because most of them are only have 1 or 2 floors. 8 years ago there was an incident with this elevator, but it seems have been handled well by the management.
Building Information
Name: Puskesmas Kecamatan Kelapa Gading
Building type: Public Health Center
Address: Pelepah Elok Rd Block HF 7, Kelapa Gading, North Jakarta, Jakarta 14240, Indonesia
Elevator Information
Brand: Sigma
Model: Distributed Inverter 1
Fixtures: Round Buttons
Year of installed: 2004
Speed: 1 m/s
Installed by: PT. Jaya Kencana
Floor Service: 1, 2, 3, 4 (4 floors)
Capacity: 1000 kg / 15 persons
History: Original
Filming Difficulty: Easy
Camera Information
Device: Samsung Galaxy A52
Resolution: 1080p | 30 FPS
Taken date: 2024.05.06
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[@SeanLie99]

May I ask, what kind of incident happened with this elevator?

[@Esdalev]

I just know that 2 peoples (a woman and her daughter) were trapped.