Thank you, videos like this are actually very helpful. Please keep producing them for future updates.
@smart7 ай бұрын
@Meisterschmitt1 Thank you for the feedback. 😊 We're glad you found the videos helpful.
@h1jjy7 ай бұрын
I was just thinking at the weekend it needed a wash mode, thanks.
@SgtSlapmaster6 ай бұрын
Hi Smart, some additional ideas for future updates. If there is a better way to share this let me know. - Allow automatic window and sunroof closing to be separate settings, so windows can be auto-closed for safety when locking car but sunroof can remain open - Parking assist sometimes pops up for a moment when entering reverse, I guess because the app is shared, so is probably a bug - Does the air con temporarily turn off when windows are open? If not perhaps make this setting - Allow permanent muting of directions voice (Apple Maps and Google Maps already do this)
@sissach16 ай бұрын
What would be a game changer and make me consider a Smart #3 would be video on park as they have on Tesla. When I am waiting 30 mins at a charge point, I want to be able to watch KZbin/Netflix. There is no reason why this is blocked on Park on a Smart.
@MrMrDagger3 ай бұрын
Would be awesome if the wash mode would disable "auto hold" aswell.
@evilutionltd6 ай бұрын
One odd thing I have noticed is that the car will not look for or download any updates unless it's driven. Mine is sitting in my workshop and says it's on the newest update but that's 1.3.0 But apparently if it's driven, it suddenly comes up with an update. You'd think it'd be better to have the update option when the car is not being used. Also, many automatic car washes pull you through with a roller under the tyre and you're supposed to be in neutral. But if you put the car in Neutral, as soon as you let go of the brake, the handbrake comes on.
@smart6 ай бұрын
Hello, @evilutionltd! Thank you for the feedback. When it comes to the OTA updates, please try to put the Entertainment Mode on when the car isn't being used. For more info you can watch our other video: kzbin.info/www/bejne/l6Tah6CDgsyDjbM. 👍
@FolkenPT3 ай бұрын
Please provide access to camera memory, filming at night to see vandalism, routes taken, configuration options in the 13 columns, calling a car in the app
@marktakethat7 ай бұрын
Hi is this released in the UK 🇬🇧 as well I’ve checked and pressed update but still on 13.0 OS . Says all up to date ?
@majedmiah7 ай бұрын
Apparently it’ll start rolling out to everyone on the 28th or 29th (however some users in Germany have already received the update)
@aspalma7 ай бұрын
Downloading as I type in our raining London😢
@SingenSpielenSprechen5 ай бұрын
You won't need the carwash function, then😂
@bigodes1114 ай бұрын
My car still stuck on 1.3.0a1. is there a way to force a search? Or force install?
@smart4 ай бұрын
Hello, @bigodes111! Please, try setting the vehicle to entertainment mode by swiping the screen from top to bottom and setting the time to 1h. When the battery level is below 20%, entertainment mode exits. If it doesn't help, please let us know at hello@support.smart.com.
@j.s.77567 ай бұрын
Por cierto, cuando estará disponible en España? . Gracias.
@smart6 ай бұрын
@j.s.7756, Nos alegra ver tu interés, el coche smart ya está disponible en España, puedes encontrar más información en nuestra web: es.smart.com/es/
@jansolanellas6 ай бұрын
@@smart Se refiere a la actualización, mi smart me indica que la 1.3.1 es la más reciente
@smart6 ай бұрын
Hola @jansolanellas, la nueva actualización ya está disponible en España desde el 28 de febrero. Si necesitas ayuda para actualizar, por favor ponte en contacto con nosotros a través de nuestra web: es.smart.com/es/service/contact/
@j.s.77566 ай бұрын
@@jansolanellascorrecto, a eso me refería. La mia también es la 1.3.1. y aun no me ha llegado la nueva.
@smart6 ай бұрын
Hola @j.s.7756, la nueva actualización ya está disponible desde finales de febrero, irá llegando poco a poco a todos los usuarios, si necesitas más ayuda con este tema, por favor contáctanos a través de nuestra web: es.smart.com/es/service/contact/
@tomb22477 ай бұрын
This looks like a great set of improvements, thanks! I am very pleased with the rate and type of updates for the car so far :).
@uwejohn58297 ай бұрын
Wenn das Alles SO funktioniert, sind wir doch wieder glücklich mit unserem chinesischen Mercedes 😊
@LiveMyJourneyTom7 ай бұрын
It was a long wait for the online services switch to be fixed. Other minor changes are welcome as well. I hope you enabled the voice commend for the heated steering wheel.
@Andre-vx5mp7 ай бұрын
Génial! I love my Smart #3!
@RF2000007 ай бұрын
My car doesn’t show the update; even when I am searching for it it says „1.3.01a is the current version“. Is there anything that I can do to speed it up?
@evilutionltd7 ай бұрын
Please add a PIN to drive option for security. This model is open to key relay attacks if the automatic unlock is activated. Continuous recording of cameras onto a USBC memory stick whilst driving and a sentry mode when parked would make the software perfect. Regarding valet mode, I'd like to see an ability to set a speed restrictor. It might also either be a good idea to ask for the PIN twice just in case it's fumbled and the person doesn't know what they put in. In hand wash mode, keeping the charge flap unlocked would be better to allow owners to clean behind there.
@smart7 ай бұрын
@evilutionltd Thank you for your feedback. We're continuously making improvements to the features and functionalities to make the smart journey even better.
@aspalma7 ай бұрын
Yes a update to continuous recording to a memory (specially when parked) will be a major! A great update if Smart pull that one ✅
@smart7 ай бұрын
@aspalma 🤞
@jake9596 ай бұрын
*Promo SM*
@dominik2627 ай бұрын
Can I set password to other combination than 1234? Now everyone knows it from the video :(
@SgtSlapmaster6 ай бұрын
Hi Smart, Please consider the following improvements: 1. Allow permanent saving of drive mode, it is inconvenient needing to choose it each time when the driver wants a consistent driving experience (e.g. Eco or Sport) 2. Allow an optional PIN before being able to move the car, so that a key thief cannot escape with the vehicle, or a child for that matter 3. The pop-up camera you can enable when indicating or moving through tight spaces doesn’t seem to work during CarPlay mode 4. Music doesn’t reliably resume each time you enter the car
@smart6 ай бұрын
Hi, @SgtSlapmaster! Thank you for the feedback. We will look closely at your points. 👍
@hgdebuyer3 ай бұрын
Hi, my smart #3 said that the software version is 1.3.2, but I don't have car wash mode... I'm not sure to really be 1.3.2...
@smart3 ай бұрын
Hello @hgdebuyer, thanks for reaching out. After the upgrade is completed, you need to shift to D gear to put the vehicle into driving mode, and the function will show up on the DHU within 15 seconds. If DHU still can’t display car wash mode, it is possible that the function was not integrated to the previous OTA installation. After driving 10 minutes, you may receive a new software package (approximately only 200kb) (Showing up OTA version and release content are same as 1.3.2). Please click Update (install) exactly like normal OTA after downloading finished. After installation is completed, the function will show up within 15 seconds when the vehicle is in D gear. In case of any questions, please contact us on "hello@support.smart.com".
@hgdebuyer3 ай бұрын
@@smart thank you very much, I will check this out soon.
@hgdebuyer3 ай бұрын
@@smart sadly, it didn't work.
@smart3 ай бұрын
Hello, thank you for letting us know. Could you please email us on "hello@support.smart.com" and provide the details of the issue? We'll try to help as soon as possible!
@j.s.77567 ай бұрын
Fantastico. Lo del asiento ha sido un acierto para personas de baja estatura. Gracias.
@johngonon15075 ай бұрын
Hello, I'm so eager to get my new #3. However I'd like to submit an improvement: Since there are sensors and cameras around the car already. 1. Would it be possible to record the camera footage continuously (like a dash-cam) ? (save 1 minute by pressing a button or if an accident is detected) 2. Would it be possible to do a "sentry-mode" when vehicle is locked by using the sensors to detect proximity and recording the video input ? (or have the cameras running if not too greedy for battery life) Best regards
@smart5 ай бұрын
Hello, @johngonon1507! We're happy to see involved members of the community. 👍 Thank you for reaching out with the feedback on the cameras. Information like this is always important for us and our improvement.
@Andre-vx5mp7 ай бұрын
Génial, peut-être mais toujours rien vu venir. 🕓
@airestocky7 ай бұрын
unfortunately our smart #1 did not get any OTA since 1.2.0 - whats wrong with your OTA process??
@smart7 ай бұрын
@airestocky We apologise for this. Kindly email us via 'hello@support.smart.com' with your details (VIN) to enable us assist you.
@tridik7 ай бұрын
Everything's working fine except for one thing.. I can't find car wash mode anywhere... Does anyone have the same issue?
@aga_ugu91737 ай бұрын
Me too, have you found any solution or answer?
@tridik7 ай бұрын
@@aga_ugu9173 I intend to reach for Smart support. Maybe they can provide a solution
@smart7 ай бұрын
@tridik Kindly email us with your details, so we can assist you with this.
@aspalma6 ай бұрын
Guys follow the video instructions and you will find it. 😊
@antonbanulski12627 ай бұрын
The updates keep coming. Brilliant stuff Smart! 👍🏻
@smart7 ай бұрын
Thank you @antonbanulski1262
@ManuelRS5 ай бұрын
¿Existe algún email donde se puedan enviar peticiones de mejora del SW del vehículo?
@smart5 ай бұрын
@ManuelRS, Hola, puedes contactar con nuestro equipo a través de nuestra página web: es.smart.com/es/support/contact/
@Semendjan7 ай бұрын
Nouvelle version installée sans difficulté. Les corrections attendues sont au rendez-vous et il y a de nouvelles fonctionnalités intéressantes (voiturier). Merci à Smart même s'il y a eu un peu de délais.
@smart6 ай бұрын
@Semendjan Bonjour, Merci pour votre retour et votre confiance. 👍 La satisfaction de nos clients est notre priorité. Nous vous souhaitons une bonne journée. 🙂
@krizndzone6 ай бұрын
Will smart #1 be available in the Philippines?
@smart6 ай бұрын
@krizndzone Philippines is currently not part of our designated markets. We would continue to monitor the markets to identify potentials for the smart brand.