The SolarEdge monitoring system is very advanced. Most inverter makers still don't have these features (in 2019) five years after the making of this video in 2014.
@costaricasolarsolutions781510 жыл бұрын
Nicely done and easy to use.
@plazman476 жыл бұрын
Can owners of the system get access to this? I don't have a physical layout tab when I log in.
@SolarEdgeTechnologies6 жыл бұрын
Your installer will be able to open up this feature for you
@johntrout7646 жыл бұрын
@@SolarEdgeTechnologies I am having a similar issue. My installer has given me "full access" but, like plazman47, I also do not have the tabs/ability shown in this video. Is there some other access level I should be asking for other than "full access"?
@SolarEdgeTechnologies6 жыл бұрын
@@johntrout764 Hi John, this feature is for installers to monitor your system for any issues that might arise. You can request from them to have this unlocked for you.
@johntrout7646 жыл бұрын
SolarEdgePV as stated before, according to my installer, I have “full access” if the installer is able to unlock this feature, what term do I use to request access to it?
@SolarEdgeTechnologies6 жыл бұрын
@@johntrout764 We recommend that you contact our local support team and request full access: www.solaredge.com/service/support
@timwrightfamily7405 жыл бұрын
It appears you can not drag over module groups to create strings. You will need to Ctl-Click to select modules before you "String it".
@riotbae_90007 жыл бұрын
IT would be nice if there were an updated video for the website as it is now.
@solarnancy45028 жыл бұрын
This layout program would be very helpful as a homeowner, but it is not available in the homeowner's application, only to the installers who get all the tabs and diagramming capabilities shown in this video.
@lou15028 жыл бұрын
I know we own it not my installer I paid cash If I want to add or rearrange or add panels to the Portal I can't. Would have to call my installer to put them in. So this is just a gimmick to make you think you can. when this inverter dies I will be going with someone else just for this reason. Or Install a rs232 that they got rid of.
@lou15028 жыл бұрын
The inverter is good in full sun. I have two systems 7200 and 3800 with different inverters. On cloudy days the Solaredge SE7600 us is not that good my 3800 with a inverter made in 2004 Beacon Power M5 make the same power as my 7200. So low light or cloudy must have something to do with the optimizer's.
@jaygehrig17189 жыл бұрын
It would be real nice if I could assign module numbers within a string in the order wired. Some diagnostics give faults as a % distance from either end. I record this and give copy to customer but it would be nice to see it on layout.
@montanalife35304 жыл бұрын
that explains a lot! We replaced a few optimizers based on flags in the layout, but the % fault kept saying it was at the beginning of the + string. So basically the beginning of the string can be in the middle of the row -_-
@stevekazin94684 жыл бұрын
1, you
@jolynn56686 жыл бұрын
My "Admin" tab doesn't display a "physical layout" tab option and I haven't been able to see the layout that I used to be able to see for the past month. Can't get anyone from support to respond to my issue. Is there an update that I'm supposed to be able to download to see all the tabs shown in this video. My system was installed in Oct. of 2016.
@SolarEdgeTechnologies6 жыл бұрын
Thanks for reaching out - can you send us the site information so that our technical support team can look into this? Ticket number or inverter serial number will do.
@jolynn56686 жыл бұрын
The inverter serial number is SJ5015-07F1427E0-9A. FYI...I don't have access to all of the buttons shown in the video.
@Lukeor11 жыл бұрын
How do I publish the layout once I've uploaded and saved it? No other buttons work after I save it.
@cameronsnyder13716 жыл бұрын
Hello, is there someone that I can speak to about using the AutoCAD DXF functionality in the site mapping tool?
@SolarEdgeTechnologies6 жыл бұрын
Please contact our local support team and they will walk you through this: www.solaredge.com/service/support
@solarpermits42744 жыл бұрын
What if there are panels that are offset, and not parallel/perpendicular?
@SolarEdgeTechnologies4 жыл бұрын
A member of our support team will be happy to assist you. You can reach them at : www.solaredge.com/service/support.
@ClassicAutoBrkrSvcs3 жыл бұрын
What if I don't have a physical layout tab?
@SolarEdgeTechnologies3 жыл бұрын
A member of our support team will be happy to explain this feature. You can reach our support at www.solaredge.com/service/support.
@IvorianGrizzly4 жыл бұрын
I do not see the admin tab to start editing the physical layout. Someone help
@SolarEdgeTechnologies4 жыл бұрын
Hi, a member of our support team will be happy to assist you. Kindly open a support ticket at www.solaredge.com/service/support.