[SOLVED/FIXED] MyLink black screen - 2015 Impala LTZ

Fixed it in under 10 minutes using a 7mm socket and a tiny bit of elbow grease!
This HMI is under the right passenger from kick panel. You might have to find out where your HMI unit is in your if not a 10Gen Impala.

[@ajpat30]

My infotainment system was out for 4 years, mainly because I didn't want to be over charged by the dealership. I've tried everything until I saw this video. I 100% cosign this. Thanks!!!

[@blakepoulter7813]

Thank you for the video. I was lucky enough to not have to pull everything out. Others may try to unscrew the 2 bolts that hold up the light as you said in the beginning. Once that is pulled down a little(light still in socket) you can see the wires. I was able to push up on the wires and heard them pop back in. The screen worked after that. The cords are very tight as well so usually this can make them come ajar when hitting bumps or railroad tracks repeatedly.

[@justprayniki]

Thank you sooooo much for this video. My radio has been out for months. I finally was about to break and send it to a chevy dealer and spend 300+ on the repair when I came across your video. My boyfriend fixed it in under 5 minutes. He didn't even take off the whole threshold. Just disconnected and reconnected the cable. You are the shhhhh my boyfiend said. Thanks for saving us time and money!!

[@AnthonyP2A]

You are most welcome!! I'm very happy this little video has helped so many people! :) Please consider joining my Facebook group if you have an Impala, or know anyone that owns one.

[@somuchpain-wn5zi]

@@AnthonyP2A what's your Facebook group?

[@AnthonyP2A]

@@somuchpain-wn5zi anthonyperez2

[@kristinapiper7549]

You saved me at least $1100. I went to a Chevy Service center, they told me it was the Amp. This worked for me.

[@AnthonyP2A]

It always makes me happy to know I helped someone! Merry Xmas to you and yours!

[@datdamnnekapratt7490]

Thank you so much for this my radio went out for the first time this past weekend and so had to travel with no radio. I just got back and found this video and it works now thank you thank you

[@darrellnorman9847]

Thanks bro for this helpful information. I removed the bottom part of the glove compartment and the HMI was loose. I snapped it back in place and that fixed the problem

[@evilscorpio1981]

Omg thank you so much!!! My radio kept freezing and shutting off for months now. Again thank you 😊

[@sashavargas9421]

Omg thank god I came across your video! Mine just started flickering black last night and I was starting to worry! I will need to tell my bf to check those cables out! Thank you!!!!!

[@malissadorsey8313]

Im finna tell you what worked fr me! Go to your fuse box under your hood, pull number 18 out let it stay out for 45 minutes. Put it back in & start the car! It will come on! I did this & never went out again. Let me no if it workd for you. Simple!

[@WillBrown3]

Thank you! This solved my screen issue!!! It's been off and on for months!

[@joshcarter5121]

Best video I seen for this problem, my screen came right bck on, feel like it works better now 👌🏾

[@claudiaflores3616]

Honestly thank you they would have charged me $900 for a new one and to install it my brother did this and it worked on my 2014 Chevy impala ltz

[@robertwadas]

It is the BLUE connector that controls that

[@quincypowdrill9911]

MAANNN!!!! I am so glad I ran across this video. My screen has been black for a couple of months. I've tried disconnecting and reconnecting the battery terminal and the open and close door trick, nothing. I tried this the minute I saw this video. Back in business. Many thanks man.

[@AnthonyP2A]

You're very welcome! Trust me, I was in the same boat. It was black for a month, I just couldn't deal with it any more and decided to play "car detective" . :)

[@armandomarroquin6319]

This worked on my 2014 Chevy impala Ltz. 👍🏾

[@jessicabradley9819]

Thank you!! I have been riding with a black screen for almost a year! I showed my husband this video and he had it fixed in less than 5 minutes and he didn't have to take the threshold off. 👍🏾

[@tonioorr9001]

Jessica Bradley wut did he do please tell me I’m having the same problem

[@jessicabradley9819]

@@tonioorr9001 there is a cord that was barely plugged in underneath the glovebox. My husband unplugged it and then replugged it back in and my screen came back on

[@jaqueatadavis242]

I just want to say thank you so much

[@malachi2699]

I replaced the radio for nothing thanks man worked instantly

[@bernardobarba9415]

Good stuff man I just literally watch the video right now..went out side reached u der panel and jiggle some wire and it worked

[@Penzi220]

Thank for this video I’ve used the same idea and my problem was solved in a few seconds I appreciate keep it up boss goo work

[@MRLONLEY505]

Thank you so much my friend, it was off for over year I tried the battery thing not working 🤩

[@AnthonyP2A]

You are most welcome for the appreciation. Glad I could help.

[@daniellefarley7377]

Thanks for this video. It fixed my screen!!!

[@pedrotadeumedeiros630]

Thank you very much man! It worked on my impala 2014! you saved the day!

[@jrhudson4068]

My screen is black I’ve tried the battery unhooking I’ve tried this multiple times and it still not working… any suggestions????

[@benwoodside31]

Me too..I'm going replace box under panel..local Savage yard should have 1 for chrap

[@benwoodside31]

Cheap*

[@bodeenfilms1900]

Do you have any suggestions on what to do if the power steering goes out? I have a 2015 LTZ and recently my power steering just stopped. I’m trying to find a solution before I pay the dealer an arm and a leg to fix it.

[@alfayiz45]

Thanks for the video. I have a question: where can I get an HMI at a low price?

[@noeroman8162]

Thank you for your video. It worked for me. You saved me $1500

[@boobobby1048]

Always the last video u watch 👏🏽👏🏽👏🏽

[@abidabbasov9097]

Thank you very much.this video was so helpful

[@G1Boxer91]

When you said "hit the accessory" button did you mean the push start or were you referring to something else? I'm going to try this today.

[@AnthonyP2A]

After i made the video - I mean to say just hit the button. If you hit it w/o your foot on the brake it's ACC If you hit it WITH your foot on the brake it's ON/START

[@RaulRamirez-pc7zw]

Thanks for this video, it work on my sister 2015 impala,

[@JefePlaga]

Hey I have a 2016 Impala ltz, I got water in trunk now I have no sound in car(blinker sound, reverse beeps)I changed the amp but stil no sound in car, Idk what else to try, help

[@islandboyandy242]

Same problem

[@heckyeshess]

This worked for me but i dont know how 🤣 i followed the video and unplugged the plugs in the video and replugged them in. Started my car and nothing. So i figured while i was under there ill just try every plug i can get at. Unplugged and replugged, tried my car again. Still a black screen :/ Gave up hope and thought well ill be one of the unlucky ones and have to go to the dealership 😪 then i put everything back together and started my car up one last go and it came on 🤣 i was like no way! Lol !! Thank you!

[@carlosallen831]

How do you unplug them. I couldn't get them off.

[@heckyeshess]

@@carlosallen831 they are challenging if you have larger hands. I even had trouble getting my hands in there. There is a tab you press in while pulling to get it out.

[@kyleyurchak6132]

I think my HMI is on the driver's side behind the drop down compartment where the internal fuse box for my Chevrolet 2015 Impala LT 3.6. Are all the cables in your video the HMI or is it a specific one? Thanks for any response. My display has been very, very, very dim where you can barely see the display.

[@AnthonyP2A]

No - ALL trim levels are on the RIGHT side on th4e Gen 10, which is what you have. If your dosplay is very dim, go to the control panel and change the brightness/contrast level. If they are in the MAX setting for bright and mid to low on contrast, check the power going to the fuse and see if it's under-powered. (Use a voltmeter for this.)

[@kyleyurchak6132]

@@AnthonyP2A Thanks brother. I will try this tomorrow and update you!

[@cdotgreen1]

i have that same model, the 2015 impala LT 3.6, my radio turns on but i get no audio when i play music and there is no audio from the turn singles and door chimes, does all of this still apply to fixing that?

[@thesideofgood1985]

@@kyleyurchak6132 I'm currently having the same problem after a car wash . Only difference is that my display is not Very dim, but it's still dim even though I put the dimmer switch at maximum . And my battery is fully charged by the way . Anyway, what's is the solution^^? I know my replay is late, but it would be nice of you to help ^^ .

[@jackcollege9037]

I just tried this jiggle the wires didn’t even unplugged it and it worked. It must’ve happened when I change the cabin filter

[@G1Boxer91]

Did your backup camera still work even tho the screen was black? I'm having same problem but my backup camera works completely fine but that's it no radio at all just black screen.

[@AnthonyP2A]

No. it was completely useless. My guess one of the cables came loose and once I took them all off and reseated them, all was fixed. In your case it sounds like a signal cable (backup cam) was not affected. I'd reseat ALL of the cables and go from there. If that does not work, check to make sure NONE of the wires popped off the connector itself. I'd use your phone camera in ZOOM mode to check that out.

[@G1Boxer91]

@@AnthonyP2A cool thanks man appreciate it

[@Chrisbordenca]

Mar'kay B Did this work for you? I have the same thing happening, back up camera works fine, but screen is blank for radio. Touching screen still has an effect too, just can’t see anything.

[@G1Boxer91]

@@Chrisbordenca it was my CD player, drinks spilled into my infotainment when I got in an accident. I tried to fix it on my own then took it to dealer, they bypassed the CD player everything was fine. So they just put in a new CD player

[@Chrisbordenca]

Mar'kay B Ok, thanks for getting back to me! I ended up making a dealer appointment.

[@lj.ali1writellc]

Would this work for a 2016 Malibu LTZ

[@AnthonyP2A]

It should, yes.

[@earlsmithjr3295]

I tried this fix but it did not work for me. My screen is still out but I also have no audio. I have checked the fuses, and the plugs both to the radio and the HMI unit. At times the radio will come on or even the music playing from my phone but only for a few seconds. I know its got to be a connection issue since it comes back from time to time but I'm not sure where.

[@tasloc]

Hey bro did you ever find out your issue? I have the same problem

[@omarortiz71]

I have the 2017 and did this. I unplugged everything and plugged it back in to no avail. What do you mean accessory button?

[@casas431]

Any luck with it? My 17 just went out as well but just the screen. Radio and buttons still function

[@omarortiz71]

@@casas431 nope the radio will be the next to go i haven't had my music for like 3 years

[@_strongerthanaverage6693]

I can’t seem to find the plug you pulled out which one is it I have a 2016 2LZT

[@AnthonyP2A]

Try all of them.

[@DPM61789]

Thank you, first time mine went down I pulled the fuse and she came back. This time I found a loose connector right where you point out

[@dwayneherndon46]

Holy fuck it worked!!!!!!!!

[@oscarmartinezjr8332]

didnt work for me

[@jessiewoodz]

Which cables exactly are you referring to ?

[@carlosallen831]

How on earth do I unplug these things .

[@donnellydagreat5509]

That's what the hell I wanna know!😂😂😂

[@carlosallen831]

​@donnellydagreat5509 man I got tired of it and traded the car in. I did all that and it still didn't work.

[@justlimits2919]

I love you

[@quinfreeman159]

Thanks I'll give this a try

[@BetaKeja]

Worked on my 2014 Impala. Screen went black after hitting a pothole. Funnily enough hitting a pothole is what fixed it last time it happened.

[@shaunapatterson9849]

Thanks alot worked great 👍 👌 👏 🙌 💪 🙏

[@carlosallen831]

How do you get the plugs off?

[@ericmcghee4822]

It works

[@dmac88100]

Hey I need a little help I have 2016 Chevy impala does it work just the same ?

[@AnthonyP2A]

It does. It should be in the same location.

[@samuelrdz6474]

Thanks bro👋

[@oldsmobileguy9678]

Thanks it worked My wife love me again !

[@loulizardo5094]

Thank you... Awesome...

[@youngtab22]

Do you know the location for a 2015 Chevy malibu?

[@AnthonyP2A]

Should be in the same area, I'm thinking...

[@losog2319]

i did all this just for da radio still not work im shitty

[@latriciajohnson5298]

See this is why I’m scared to do it.

[@losog2319]

@@latriciajohnson5298 still 2 months later i aint found the solution if u do lmk in da comment pls

[@tasloc]

@@losog2319have you fixed it yet?

[@losog2319]

@@tasloc never worked for me been riding without a radio since

[@abdulrahmanalbalawi7340]

i have an issue with my impala , my screen( hidden compartment ) is not moving down ever if it went up . and it turned black . can any one help me with that . thanks in advance

[@AnthonyP2A]

Follow my steps and see if a wire has come loose. Also check the fuse as well. DO NOT force the screen up or down! If all else fails, remove the battery cables for 2 hours to discharge the BCM and see if it works when you reconnect the battery. Keep us posted and head over to my Facebook Chevy Impala Owners Club. facebook.com/groups/1588710404719919

[@novaday8813]

Im scared to do this with my Chevy spark

[@AnthonyP2A]

Nova Day it’s easy... what are you scared about. I’m not sure if yours is in the same location though. Should be...

[@jamezshiel3452]

I tried this and unfortunately it did not work for my 2017 Impala

[@AnthonyP2A]

That’s very odd. What’s going on?

[@john21luna1]

Just tried and didn’t work for my 2017 Impala either. Turn car on and screen turns on. Then after 30 seconds to a minute, screen turns off then back on. Keeps doing that for about 10-15 min before staying off

[@casas431]

I tried it all too. 17 Impala and nothing. Happened a week ago. Radio and buttons work just black screen

[@angelbecerra4826]

I Just fix it mine, unbelievable it just need disconnect and reconect all

[@dashtyATG]

Hy I've tested and done all that just couldn't fix it

[@hesme7350]

Did you check your amp?

[@dashtyATG]

@@hesme7350 you mean the battery amp?

[@hesme7350]

@@dashtyATG no in the trunk passenger side there is a Bose amp I got one from the junkyard and fixed my issue

[@dashtyATG]

@@hesme7350ohhhh did you meant amplifier?

[@hesme7350]

@@dashtyATG yah

[@AnthonyP2A]

www.youtube.com/@NorthstarDanceClub Hit up my new DJ channel! Please subscribe.

[@kameronpast1717]

Hey I wanna get In contact with u to ask some questions.

[@AnthonyP2A]

Sure! What about?

[@raverr7]

how i can disconnect the cable??

[@AnthonyP2A]

@@raverr7 which cables? The HMI? Those are locked down with a little plastic tab. Not that hard to pry with your finger nail. DO NOT break it, or the connected will always be falling out of the socket and you'll have to rig it to keep it from falling.

[@clarencewilliamsjr7845]

It didn’t work for me