Stammering: Don't Jump In

On the phone, people who stammer face being interrupted, hung up on, or unable to get past voice recognition systems.
Video created for STAMMA, the British Stammering Association, by VMLY&R.
Go to stamma.org for stammering information and support.

[@keithgay5811]

What an insult to a stammerer .. there is nothing in this video that could benefit stammering awareness. . It should be removed.🙄

[@belrickardfilms231]

I think it does! It raises awareness that stammering voices should be heard and accepted with humour :)

[@keithgay5811]

@@belrickardfilms231 I feel the point that the lady has a stammer isn't raised . If she pointed that out first,you would see a true response from the sales. At the moment it's just mis communication. Also with suicide a option stammers consider why use the coffin as the humour.. Also one main trait of a stammerer is kindness and respect . So why show portray a stammerer as disrespectful by insulting the sales staff. Just an a opinion . This could have been put over alot better.

[@natts]

​​​@@keithgay5811why does a stammerer have to point out that they stammer, when it can literally be noticed as they are talking?! It's the organisation's legal responsibility to know what to do in this situation, not for the stammerer to have to make extra effort. The protagonist was only rude to the customer service agent after being driven to it by them! If they hadn't been a knob, they wouldn't have been called one. It's funny how that works...