“How to Become a Friction Fixer,” with Professor Bob Sutton and Professor Huggy Rao

Professor Robert “Bob” Sutton and Professor Hayagreeva “Huggy” Rao discuss how you can become a Friction Fixer, eliminating those annoying obstacles that get in the way of your best work, and make it harder, slower, more complicated, or downright impossible to get things done.
Taking lessons from “The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder,” Bob Sutton (Professor of Organizational Behavior, by courtesy, at the GSB, and Professor Emeritus of Management Science and Engineering), and Huggy Rao (The Atholl McBean Professor of Organizational Behavior and Human Resources at the GSB, and Professor of Sociology at the School of Humanities and Sciences, by courtesy) offer a wealth of advice on identifying and removing troublesome friction - while implementing the helpful kind. Recorded on April 17, 2024.
More about Bob Sutton: www.bobsutton.net
More about Huggy Rao: huggyrao.com/
“The Friction Project” purchasing options: www.bobsutton....