Facebook Shops Tutorial for Beginners | How to Sell Products Directly Through Facebook [2020]

[@CoreyHinde]

ANOTHER great video Stewart!! This is some incredible work!

[@StewartGauld]

Hey Corey, Thanks again mate!

[@kick9064]

@@StewartGauld thanks for making this video

[@sanakhannz786]

First time I can understand a Newzealand English so clean ! Thank you

[@StewartGauld]

You are welcome!

[@crisantogutierrezjr145]

Thank you so much for giving me a new idea to sell my products. Before, Facebook is just for my entertainment use only, but after watching your video it suddenly changed. Because of your informative step-by-step tutorial on how to sell products via Facebook app, my growing business just saw and met its new home to grow.

[@StewartGauld]

You are so welcome!

[@gordophysio2955]

Probably the clearest, most concise tutorial on a subject like this I've ever seen! Great job!!

[@StewartGauld]

Hi Gordon! No problem!

[@emb5722]

Thank you, I have been searching for about two weeks now and I could not find any information until I came across your page to help me set up my Facebook business I truly appreciate it and will share your information thank you again ❤️😀😎🕺🏼

[@StewartGauld]

Hi Annmarie, You are more than welcome! I'm glad you found this useful. All the best with your Facebook Shop!

[@jeannettecain7163]

Thank you so much for this video. I’ve been trying to figure out how to sell my products on Facebook and you just made it possible. I will work on this tomorrow morning. Thanks again for helping me and my small business grow. Stay Safe.

[@StewartGauld]

Hi Jeannette, Thank you for your lovely comment. You are more than welcome! All the best!

[@JacquesvanWyk]

This sounded good when I saw this title but seeing how Facebook enforces how you run your business ie shipping times etc is a big red flag for me, Would rather build online shop through other mediums where I am in total control. BTW your video quality and presentation is awesome.

[@StewartGauld]

Hi Jacques, Thanks mate, yes that is a great point! Unfortunately, there are those limitations. I hope they remove this as for some businesses this is not possible.

[@jamiehambel5781]

This is so helpful! Thank you. I have been stalling doing this from fear of screwing everything up. Your approach made me feel much calmer and more confident.

[@StewartGauld]

I'm glad!

[@balkissmodemode6704]

bravo!!! formation complète sur Facebook shop très claire. merci beaucoup.

[@StewartGauld]

You are welcome mate!

[@civilengneeringideasinform2498]

very good vedio made by you looked frist time your it was grat now i have subscribed well done keep doing like this

[@StewartGauld]

Thanks for the sub! Glad you got value

[@loryprestidge1589]

You touched on everything I wanted to know, thank you for doing the basics. So many videos skip over these and these are the little details everyone wants to know. Thanks for doing a great job!

[@StewartGauld]

Hi Lory, Thank you for your lovely comment. I'm glad you found this useful!

[@back2bolly764]

Great insights, lucidly explained...thank you

[@StewartGauld]

You are welcome! Thanks!

[@tammiecarbohn6796]

AWESOME easy to follow process for setting up FB shop! TY you have given me the confidence to get started today!

[@StewartGauld]

You are welcome Tammie!

[@MissChelle]

Thank you, this is awesome! I’m in Aus and just wondering what happens with the taxes section? I’m classed as a hobbyist as I sell a small amount of handmade products. Do I have to have a registered business bricks & mortar store? 🇦🇺❤️

[@chaitanyajogdeo4593]

Great video. Covers all sections of creating a Facebook business page and hiw to monetize the business. Good job.

[@StewartGauld]

Glad it was helpful!

[@anillpatel]

Great video presentation for anyone wanting to learn how to sell on Facebook. Excellent step-by-step tutorial. Thank you Stewart.

[@StewartGauld]

Glad it was helpful! Thanks!

[@wilfredocastaneda3293]

Great video! Easy to understand and simple.

[@StewartGauld]

I'm glad!

[@onorasa9691]

Thank you so much. Your video so clear step by step

[@StewartGauld]

Glad it was helpful!

[@nettogrowthpartners9567]

I just have thanks for you Stewart. Excellent tutorial!!

[@StewartGauld]

You're very welcome! Thanks for commenting!

[@oliviagutierez6790]

Thank you. This is the most comprehensive tutorial I've watched!.

[@StewartGauld]

Thanks for that Olivia.

[@twinspark24]

The email address, which you blur on 8:10 IS VISIBLE ON 8:20. Great and helpful video!

[@StewartGauld]

Hi, thanks for that!

[@Pk7359]

Very informative. Thank you.

[@StewartGauld]

Glad you enjoyed it!

[@Prince_Charming_1]

Awesome tutorial! Just subscribed your channel.

[@StewartGauld]

Awesome, thank you! Glad you found this helpful Khmu

[@mayaproductions8829]

Really easy and straight forward tutorial. Well done!

[@StewartGauld]

Thanks!

[@viviroman7901]

Thank you for sharing your knowledge with us.

[@StewartGauld]

My pleasure!

[@biblebites6808]

Excellent video. This was the most complete version of what I'm trying to accomplish. Thank you.

[@StewartGauld]

Hi mate, No problem! Cheers

[@nmsharif1]

Amazing detailed way of explaining. I really appreciate as I was looking around for many questions about Facebook Shop and surprised that I have got all answers from this video. I do not comment normally but you deserve it.

[@StewartGauld]

Glad it was helpful! I appreciate it!

[@rachelashworth-jerem1136]

Great Tutorial thank you! I have a Facebook shop set up but having trouble with adding Products to Sets. Or moving them to a different set. Seems very complicated! Could you do a further tutorial please?

[@StewartGauld]

Glad it was helpful Rachel, Yes we have another tutorial in the pipeline!

[@rochellemccauley3116]

This tutorial was very nicely done! So helpful to get me started. Thank you.

[@StewartGauld]

Hey Rochelle, No problem!

[@WilliamDuqueTrujillo]

SocialCommerce is gonna be a jey pleyer thought facebook shops. It's a good explanation tutorial easily to understand. Thanks .S

[@StewartGauld]

Glad it was helpful! Thanks William

[@SophieMarnez]

Very clear, great video, thank you !

[@StewartGauld]

Glad it was helpful! Thanks!

[@sarahmac6976]

Very helpful! Thank You!

[@StewartGauld]

You're welcome!

[@SnapFooz88]

Excellent!!! Thank you.

[@StewartGauld]

Glad it was helpful!

[@LesleyWells-rm8sc]

Many thanks. Very helpful.

[@StewartGauld]

Thanks!

[@stewartreadman4194]

Brilliant video Stewart thanks, great info...

[@StewartGauld]

Glad you enjoyed it!

[@janemathewson6001]

Very helpful! thank you

[@StewartGauld]

Glad it was helpful Jane!

[@aavelazco]

Hi Stewart, Excellent Great Video! 🥰

[@StewartGauld]

Glad you enjoyed it Aura!

[@sidathpriyanka1477]

The best tutorial for facebook shop

[@StewartGauld]

Glad it was helpful!

[@Blondiss22]

Excellent teacher/instructor! I took notes. lol

[@StewartGauld]

Thanks Rosanne!

[@workbrandla1268]

Thank you this was vary helpful. I've successfully added my first item.

[@StewartGauld]

Glad it was helpful!

[@lanpham6964]

Hi Stewart , Thanks for your video ,Please let me know if shops available in Australia Please??

[@MomAsol]

Thanks for sharing, very useful information

[@StewartGauld]

Glad it was helpful!

[@davidbuchstaber583]

Well done Sir! Thank you!

[@StewartGauld]

Thanks David!

[@davidbuchstaber583]

@@StewartGauld BTW, After watching your video and doing some other research, I logged into my Business page only to find no "shop" button. It appears that this option, "Is not available in all areas."

[@mamuntv8062]

It is very important Video.

[@StewartGauld]

Thanks you Mamun!

[@earthathomas1417]

Awesome teaching

[@StewartGauld]

Glad you think so!

[@mariarollins988]

Good video !!! Stewart , Is there a currency choices like

[@StewartGauld]

Hey Maria! Thanks. Yes.

[@juliemyers4012]

Hi Stewart me again Is this available for Australia yet.

[@StewartGauld]

Hi Julie, I'm not too sure. It seems to be taking Facebook a while to roll this out.

[@zivavriel9880]

Hi Stewart, thank you, after creating a product it will also show on the linked Instagram page?

[@StewartGauld]

Hi Ziv, yes if you have setup and linked your Instagram properly with Shops.

[@patti.j]

This was a very informative video and you explained everything so well. Thank you 🙏

[@StewartGauld]

Glad it was helpful!

[@VictoriaLemardel]

It is clear guide to open a shop.

[@StewartGauld]

Thanks!

[@muhammadismailcareertips3158]

great nice video tips

[@StewartGauld]

Glad you think so!

[@effekh]

good guide

[@StewartGauld]

Glad you think so!

[@robynharper2846]

This was very clear, thanks Stewart - probably the best, most useful I've seen. I like the way you outlined all the steps showing visuals for each without being too slow or too fast. It was excellent! Thank you. (Just so that you know I was hanging on every word, where you explain 'basket minimum for free delivery' it sounds like you're saying $15 but the number you enter is $50). Is it possible to sell my yoga videos in this way and not just physical products?

[@StewartGauld]

Glad it was helpful! If you selling digital products and want to use a free tool, I suggest using Ecwid and connecting this to Facebook shop.

[@EDDIEGARAGE]

Hi Stewart, might be a bit confused, about how to incorporate FB commerce on the FB meta page (or FG page), thanks, Stewart.

[@StewartGauld]

Hey mate, You will need to connect your online store. What website platforms are you using?

[@Peggyann8056]

Great tutorial. I am in Canada and received an email invite to starting using the new Facebook shops. I have an existing FB page shop with an e-commerce store that I pay a monthly fee for. It seems with the new Facebook shops, an e-commerce store is no longer required as you can checkout directly from Facebook. Am I right? If so, would I just unlink my e-commerce store, cancel my e-commerce subscription and create my products manually in the Facebook shop?

[@StewartGauld]

Hi Peggy, Glad it was helpful! You are correct. This means your customers can buy directly through Facebook. Personally, I would keep your store and link your store with Facebook shops and then over time remove your ecommerce store if you are finding that the Facebook shop works for you.

[@kellytiff906]

How can you add variants for clothing in multiple colors and sizes?

[@StewartGauld]

Hi Kelly, It sounds like some people do not have this option, depending what country they are in. If its available to you, you should be able to see this when adding your products.

[@kellytiff906]

@@StewartGauld I have the shop feature but cant add variants. Hmmm

[@elooda]

Hi Stewart! Thank you for taking the time to make this video. However, I am unable to take the very first step because I do not see the "Shop" tab on my screen to setup my shop. Did I forget to do something when I initially created the page? I watched your video on "How To Create a Facebook Business Page" but maybe I missed something.

[@StewartGauld]

Hi elooda, That is strange. I will have to look around online and see if anyone else has had that issue. I suggest, checking that your business page is 100% correct.

[@maddielinmusic5931]

Stewart Gauld I’m having this issue too! Only has the send message button! :(

[@AvalonFaerie]

I have the same problem. Maybe it's because I've set up my business page some years ago but haven't sold through it before?

[@tattooedballoon3766]

Thanks a lot, this was really helpful

[@StewartGauld]

Glad it helped! Thanks!

[@tattooedballoon3766]

is it possible to sort out postage costs depending on where in the world customers are?

[@yareisyacosta1404]

Great video. Could you do a video on products variants?

[@StewartGauld]

Coming soon!

[@hardalov]

Hey, any idea why the option to add a sales price doesn't appear to me? Great video by the way!

[@StewartGauld]

Hey Ivan, I'm not too sure mate. I will have to look into this. Thanks! Refresh and try again.

[@1960beano]

is this available in the uk?

[@StewartGauld]

Hi Alex, If you have access to your Commerce manager than it should be available now.

[@1960beano]

When I try to register it tells me that they are only accepting American banks

[@lynnmonique]

Hi! It doesn't work for me. Every time I try to fill in details on the "name my commerce account", my existing Facebook Business Page doesn't show up (unlike yours 3:34) instead it only says "Create Page". Even when I try to create a page, the same message keeps showing up. I can't move forward. Help please!

[@StewartGauld]

Hi Lynn, Make sure you create a business manager first if you dont already have one!

[@nia.e8231]

@@StewartGauld How do you do that? I have the same problem pls help

[@stephaniewilliams9559]

This was such a thorough video! so easy to follow. What if you have products that you drop ship to customers, how do you set that up on Facebook shops. The items ship from the United States so shipping will take 3-5 days and I would be selling domestically. Thanks

[@StewartGauld]

Hi Stephanie, Thanks for your comment. You can still set it up through Facebook however, link Facebook shops with your Shopify store. I will put together a tutorial on integrating the two together.

[@stephaniewilliams9559]

@@StewartGauld Cool! Thanks 😊

[@timotitemete8100]

Great video Stewart just one question, can I post an item I am selling in my shop to all of my followers? Thank you

[@StewartGauld]

Yes you sure can! Create a post and tag your products, then publish the post.

[@winfredmugure3457]

Very very helpful

[@StewartGauld]

I'm glad!

[@nirmanonline]

Thanks for the great video. Can you please explain what can we ship items without a tracking number? Usually for low-value items in Australia we send them via normal post without tracking and eBay usually allows this. How does this work in FB?

[@StewartGauld]

You are welcome Nirman, Good question, Currently, I think this is against FB shipping policy. Therefore, you will have to use tracking on all orders.

[@jenniferbengeraorr7401]

Hi Stewart, thank you for the informative video! I ,like many others ,have problems with the catalogue manager and much less functionality editing my products. I would like to know if there is any way to go back to a previous version (before the business manager) or get around it? Thank you, Jennifer

[@StewartGauld]

Hi Jennifer, I'm glad you found it interesting! Yes, from the sounds of it, Facebook has not yet rolled out all the features in many countries. Seems like there are limitation on certain accounts too. Currently, there is not much support online. Personally, I would wait till Facebook has updated Facebook Shops. Seems like they were in too much of a rush!

[@machines4wood]

when go to add images, its not giving me an option to add additional images now. was yesterday. isn't today...

[@StewartGauld]

Hi Scott, Really? That's strange. Try refresh your commerce manager or re-upload the product. All the best!

[@motogirlthailand]

Yep..Same issue :(

[@gliderider59]

Thank you for this video

[@StewartGauld]

My pleasure Jim

[@shardaeperryman8547]

This was soooo helpful thank you

[@StewartGauld]

Glad it was helpful! Thanks Shardae!

[@molandmanagement6369]

Great video ... but... We previously were able to post homes and duplexes for rent to Marketplace as a Business Page. This SHOP tutorial does not address the "Homes for Rent" option. Can you point me to another of your videos to show the new way to do this? Thanks in advance.

[@StewartGauld]

Hi mate, Unfortunately FB shops is very limited at the moment. When these features release in our country we will provide our guidance. Thanks for your comment.

[@stephaniemiller1191]

Great video! I wish I would have watched this before I started setting up my shop. Now it's asking me add a website to the items under catalog and I can't figure out how to change it. Any suggestions?

[@StewartGauld]

Glad it was helpful! Where are you based?

[@luiseusebiolo6970]

What about selling digital subscription on Facebook

[@StewartGauld]

Hi Luis, Currently, this is not an option for Facebook Shops.

[@luiseusebiolo6970]

@@StewartGauld thank you for responding anyways I appreciate

[@aidanclaffey4878]

Brilliant video.

[@StewartGauld]

Thanks!

[@permacultureal4032]

Hi Stewart, can you choose what country can buy each of your individual products? Some of my products could be sold overseas but my vegetable seeds can only be sold within Australia. I wouldn't want someone outside of Australia accidentally paying for seeds that I can't send and having to refund money. Can you help?

[@StewartGauld]

Hi mate, unfortunately, you do not have these options to set, FB shops is still very limited. The only option is to make it clear in your product description or/and even in your images.

[@mauriciovilla-garcianunez5289]

Thank you Steward! Regards from Perú.

[@StewartGauld]

You are welcome! Thanks Mauricio!

[@DawnJumper]

Does the Facebook shops option integrate with Etsy?

[@StewartGauld]

Currently, they dont have a smooth integration. You can only connect your link to your Facebook page.

[@claudiamichielini933]

Hi ! Thank You very much for this video . By any chance do y you know If the customer email and contact information is released to the shop owner ? Also could you please make A video on how to link the shop to Instagram.. Thank You so much again 😊

[@StewartGauld]

Hi Claudia, You are welcome. Yes, the customer service contact information will be provided to the customer. Yes, that is the pipeline as more features are released. Thanks!

[@igorbog4366]

Hi Stewar, Can you please let me know how video works on Facebook shop. I added photo and video. The photo is OK but is something is wrong with the video. Thanks

[@StewartGauld]

Hi Igor, Can you explain the problem? Make sure your videos are the correct scale.

[@mzzzol]

What is the different between FaceBook Shop and a Page for selling or is the same I'm confuse? Excellent video I'm subscribed.

[@StewartGauld]

Hi mate, Your FB shop can be found on your FB page.

[@dianafilipa2122]

When I add a product, its not giving me an option to add additional images and the availabiility part is not appearing. What should I do?

[@StewartGauld]

Hi Diana, try refresh the page. I will look more into this. That's strange.

[@barnasoos]

@@StewartGauld Same problem for me as well, a couple of days ago it let me add multiple images but not anymore

[@shermancheong23]

I had face this problem too. (Please i need help on this).

[@motogirlthailand]

Same problem too. Only allowing me to add one image. Frustrating as I have colour variations. Kept trying different ways.. :/

[@ayandatonise4767]

Same here,its the new facebook which is a bit complicated I used to be able to add products.

[@snapalan]

I created my business page and "shop" is nowhere to be found on the menu on the left. I can't move forward. Did I miss a step on settings? Please help.

[@StewartGauld]

Hi Sudi, Unfortunately, some business pages dont show this option. You will need to get in touch with Facebook for guidance. This could also be because of you business type of the limitations of Facebook shop in your country.

[@leandroantonio9128]

It depends of your country too

[@kristymcdonald4172]

I found Shop under the More heading just under my shop name on the main business page - on the same line as Home - Events - Reviews - Photos - More and now see the same Set Up Shop in the video.

[@MegaJadon]

Hey Boss Stuart could you please confirm that the option commerce manager is not available in Australia ? That would be just devastated as I need to keep running my little business being stopped by this pandemic.. please let me know what other option we got Please boss

[@StewartGauld]

Hi Javier, I think there are still limited features for FB Shops, every where out side of the US. This hopefully will be available soon!

[@MegaJadon]

Stewart Gauld Hey Steward Thanks for that .. please keep us inform as soon as it’s available outside USA .. Looking forward to hear about it . Hey mate. Your videos are fantastic gonna keep looking them . Thanks you are helping heaps of people Good man . Javi

[@basmakaka6735]

Thank you for your detailed video. I have a question, Can I link my business website to Facebook marketplace?? if you have any video about that please post it here. Thank you again

[@StewartGauld]

Hi Basma, Yes you sure can - in an indirect way! I do not have a video sorry. I will look into it.

[@basmakaka6735]

Stewart Gauld what do you mean by indirect way i been trying for months

[@mariebuela]

It explain very well!!!!!

[@StewartGauld]

Thanks!

[@nholmes86]

without need a web shop? what about google seach engines?

[@StewartGauld]

Hi mate, Sorry, i'm not quite sure what you mean?

[@nholmes86]

Stewart Gauld it’s not about how i mean .. it’s about how IQ

[@manno2290]

WELLLLLLLLL DONE. Thanks a lot.

[@StewartGauld]

Glad it helped!

[@cosciblog]

Hi, do you know how i can organize my articles in category groups or something similar in the Shop?

[@StewartGauld]

Hi Co, Yes you can simply to this within your commerce manger dashboard.

[@cosciblog]

@@StewartGauld hi, do you have a Video for that or something? I've tried everything i've created sets and catalogs but nothing comes up in the facebook page. It also seems that facebooks has changed something in may for facebook shops but i don't know what.

[@saqibfarooq2109]

great video

[@StewartGauld]

Glad you enjoyed it

[@kirathomas888]

Thank you so much for this!!! I went onto my business page to set up but its only allowing me to connect payment via messenger or through ecommerce site eg shopify.. when I go into commerce manager my business page isnt there to select. I was wondering if the template of the page makes a difference? I have it on shopping should I change it? I am also in Australia do I need to wait for the shop function? Thanks for your help!

[@StewartGauld]

Hi Kira, You are more than welcome! Are you the admin for the business page? Make sure your business manager is set up too. Honestly, I'm not too sure if Facebook have completely pushed out the essential features for 'Facebook shops' for all countries yet. Facebook has said this will roll out world wide in the coming weeks (a few weeks back). If this is not available in Australia yet... it should be within the next week I would say!

[@kirathomas888]

Ok great thank you, I am the admin of my page so I will wait patiently 😬 lol for it to roll out, when I went onto commerce manager it still had only U.S payments so will keep checking it over the next week or two. Thank you again!

[@prince-er1tk]

facebook shop can't start.any problem?? This option may be diseble by autharity?

[@StewartGauld]

Hi, this might be limited in your country unfortunately!

[@astrotech9663]

Can you receive payouts via Facebook if you live in another country, not the USA?

[@StewartGauld]

Yes you can. Just make sure this is available in your country now.

[@irenadaily2439]

great video Stewart. question. can I open an account only with the business identity not under my personal account as a page?

[@StewartGauld]

Hi Irena, I'm not too sure. Great question. Give it a go, if it does not work you will have to use your personal account.

[@chonthichasamakkan982]

Hi, the tutorial is very useful. However, I couldn't get a window "Commerce Manager" after clicking the tab "shop", but I can directly add items with product details (without delivery and payment options). Any idea how to fix it?

[@StewartGauld]

Hi, I'm not too sure. I will look into this.

[@itzYAKKUMS]

Same

[@christina3142]

Hi Stewart, thanks for this - it is great. I have just used your other video to set up the page but haven't published yet because want to add shop but I can't find the shop button on the left hand side. Please can you help me locate it? Or do I have to publish first? Thanks Christina

[@StewartGauld]

Hi Christina, Try publish you page first, then connect your shop. You should be able to see it once you have your business page up and running!

[@christina3142]

@@StewartGauld Thanks Stewart I will do.

[@m.r.5129]

First of all, thanks for the helpful info. Secondly, how do you know how much to charge for shipping?

[@StewartGauld]

Hey mate, This all varies depending on the nature of your business.

[@sorinsonea2422]

HI Mate, I don't have the shop button but instead I have Manage Shop. Is that the same thing?

[@StewartGauld]

Hi Sorin, No this is different. Some people are having the same issue with their business page. Make sure you have your business manager all set up.

[@arlenethude]

Thank you! Do you know if FB requires a shop to accept returns?

[@StewartGauld]

Welcome! Sorry?

[@annakaterelos9342]

where are you getting these images dude? I was waiting for That explanation !! where does one get pics? I don't have a photographer

[@StewartGauld]

What images? Product images?

[@alienworldshop]

Great video mate, the final 5% transaction fee is that the only fee you have to pay? What was the tax page for many thanks Stewart

[@StewartGauld]

Hi mate, correct! Or $0.40 for orders less than $8.