@My Amazon Guy - Great video, very concise and helpful! Very timely for us! Is there a way to completely turn off Amazon's ability to resell returned units all together? The majority of our negative VoC or reviews are because of the resales. Also, do you know if there is a way to look back at our reviews and see if they purchased the units from these resales so we can dispute them?
@MyAmazonGuy2 ай бұрын
If you disable all value return options, then Amazon will not be able to sell anything at any time. If you cross reference the review with your feedback in performance to see if it was one of your orders, you will be able to tell if the review is for yours or another product. Used product reviews are also monitored by Amazon for notes on condition.
@marcosmcm863 ай бұрын
Why Grade and Resell does not appear on my page?
@MyAmazonGuy3 ай бұрын
The Grade and Resell option might not be showing up due to category restrictions or listing requirements. Check if your product category is eligible and make sure your listings meet Amazon's guidelines. If everything seems fine, it could be a regional availability issue or account health problem.