Membership Trial Periods - All You Need To Know | Paid Memberships Pro

[@agnemedia624]

Thank you, Travis, Great video, This is a great start tutorial and the possibility of what can be done with membership pro. Looking for more videos about what each add-in plugins can do.

[@StrangerStudios]

Thanks for the compliment! Let us know if there are any topics in particular that you'd like to know more about.

[@martinemurumba6707]

In trial membership what can I do access paiid service

[@martinemurumba6707]

@@StrangerStudios what can I do with trial membership do access in paid services

[@evecunardyoga6362]

Thank you for your very clear explanation. I followed your instructions to set up a free trial membership level. I also used the email template add-on as you demonstrated to encourage the member to take out a paid membership in future. However, there seems to be a glitch. Although I set the expiry date as a 7-day trial on the membership level, the test email I sent myself said at the bottom: your membership will expire in 4 September 2021. That's in 6 months time! And I can't seem to change that as it's auto-generated.

[@StrangerStudios]

Thanks for the comment! Would you mind dropping us an email to [e-mail] so that we can take a closer look into this for you?

[@KatiePrescott]

Thanks for the video :) I'm a little confused though, if I set a free trial period using the first method, does this mean that it someone unsubscribes then resubscribes they could get the free trial again? I'd assumed this would be automatically prevented by the plugin, yet your suggestion of creating a free trial level plus that extra as a "workaround" implies otherwise? I doubt ANY website would want people to be able to have multiple free trials so it should be included by default in the plugin! Unfortunately the suggestion of setting up a free membership level also isn't very useful for our use case as we need the user to be automatically moved to a paid membership level after the trial and billed automatically, rather than needing to go through the checkout process again (again, most businesses are in the same situation as us, you want customers to be automatically charged unless they specifically opt out, and don't want extra admin for customers to stay enrolled).

[@try6690]

We have the same sentiment on implementing this. I guess they don't have any workaround with this. Our free trial got abused.

[@KatiePrescott]

@@try6690 yeah, we've now stopped offering free trials as people were abusing the system 😭 Created a "free forever" membership tier with limited access to member features/ resources, which tbh is more popular since they don't need to give us card details etc, but then we have to work hard to convert them into paying members. I still can't understand why PMPro doesn't limit free trials to one per customer out of the box, it should be a standard thing and definitely wouldn't be difficult for them to do.

[@Bollypiano]

Hi Travis, I'm a PMPro plus member. Thank you for your video. I have multiple 1 month free trial membership levels. How do I make sure when one member decides to switch to another level he / she doesn't get another 1 month free trial, thank you.

[@beckieleung4814]

Using the code recipe he shows at 27:58, you can potentially update_user_meta multiple times all at once, so that all the levels with free trials are marked as "used" and becomes off-limits to that member. Where it says update_user_meta($user_id, "pmpro_trial_level_used_{$level_id}", "1"); replace {$level_id} with the actual id number of the free trial, repeat for every free trial level. So, for example, if you have four levels with free trials, and the level IDs are 2, 6, 8 and 9, you would copy and paste so you have four of those "update_user_meta" lines, and replace {$level_id} so you end up with pmpro_trial_level_used_2, pmpro_trial_level_used_6, pmpro_trial_level_used_8 and pmpro_trial_level_used_9 instead. Of course, if all your levels have free trials, it wouldn't be good to make all your levels off-limits. You'll need to create other levels without free trials, so this member who already used the free trial can still sign up for something.

[@joeczucha5686]

For anyone reading this in late 2021 -- I adapted the code recipe that he mentioned so that rather than storing a specific level it, it just stores "true" if the user has previously had a trial. Then, it's just a case of updating the code to check this value is true, rather than checking that it matches the $level_id. That way, having a trial prevents a trial on ANY other level in future. I can upload a Gist of my code, if that's useful?

[@MomentumLifeAcademy]

Great Video! I have a question related to modifying the PMPro customization plugin (with code) to have a member level assigned when a new user signs up with Buddy Press (on the site). Does the trial period work / recognize this? I ask because I am seeing " -- " in the expiration column and I have not been able to find a solution.

[@StrangerStudios]

Hey there, thanks for the question! If you assign a default level it just gives that one level, for free, forever. It doesn’t respect the level settings. You could possibly add a code recipe similar to: gist.github.com/andrewlimaza/563be9bf3a0b369fa3747ec78cad1513 And then, remove the buddy press default level setting. Let us know if this makes sense.

[@MomentumLifeAcademy]

​@@StrangerStudios Not really. So, there is no way to have a new user register with Buddy Press to be assigned a Memebership Level that honors the level settings? Is there a way that a code recipe can count down 30 days from the point of the new user's registration (for a trial period)?

[@sofiagantois3296]

Thanks for this tutorial! :) I stumbled upon a problem, don't know if it can be solved: I want to put a trail period of 3 months but at 7,5€ (normal price is 25€). I put 7,5€ in the "trail billing amount", but it keeps saying "after your initial payement, your first 3 paiements are free". Is it only possible to give free trails? We want to like give people 3 months of discount before paying full amount. Thanks already!

[@andrewturner6532]

I'm having the same issue

[@AlainParleCru]

How do you get the subription levels in this nice Price table in 3 columns on the sample webpage? Thanks :)

[@StrangerStudios]

Hi @AlainParleCru. That table is created using our Advanced Levels Page Add On www.paidmembershipspro.com/add-ons/pmpro-advanced-levels-shortcode/

[@NateWolf]

I want to create a free trial coupon code for my monthly membership tier. I want to use the 'trial' functionality so that an automated email will send to the user to let them know that their free trial is about to expire. I am confused about the wording on the backend. If I set the initial payment to zero and 'Trial Billing Amount: $0 for the first 1 subscription payments' does that mean that it will actually create a 2 month free trial? Or does the initial payment count as the first subscription payment? Very confusing wording...

[@StrangerStudios]

Hello, would you kindly reach out to us so that we can try to help you with this: www.paidmembershipspro.com/contact/

[@abovethefirehouse]

it would be nice if by default the levels alined evenly

[@StrangerStudios]

Hi there, Thanks for the feedback, would you mind clarifying what you mean by this?

[@abovethefirehouse]

@@StrangerStudios sure. When you added the new tier I noticed (prolly a memberlite issue) each one was not lined up. one was higher and one was lower.