Subscriber wastes my time and costs me money! | A day in the life of a mobile mechanic EP4

[@stuartkennedy4202]

Nothing worse than being let down by time wasters. You are great and very efficient. 👍

[@kerbsidemobilemechanic]

Swings and roundabouts of business I guess but yeah, frustrating!

[@nathanh6533]

I’m a mobile mechanic in London myself nothing worse than time wasters. Had 2 people today asking if I would diagnose there cars for free no chance that’s time I could spend earning money. Keep up the good work mate👍

[@kerbsidemobilemechanic]

Those types are even worse than the ones that cancel 😂

[@Ppp-kk6hw]

Big up from Scotland mate

[@kerbsidemobilemechanic]

🏴󠁧󠁢󠁳󠁣󠁴󠁿🫡

[@Ppp-kk6hw]

@kerbsidemobilemechanic I'm actually English from Greater Manchester originally 🇬🇬

[@mrautoservices7354]

I had one of them customers last week, Travelled to the address chapped the door and was told by his partner the car was out and can you come back another day. These people frustrate me big time as like you said we lose money.. Not them! Great watch, Cheers

[@kerbsidemobilemechanic]

Aaaah man Yeah thats happened a couple times to me too, a little courtesy goes a long way

[@alegit123456]

It’s a shame that’s lost money and time for people who want to goof around but there is a silver lining, now you got free time to catch your breath, maybe organize or even squeeze someone in if you’re feeling gracious😂 as an introvert myself cancelled plans are a blessing but I don’t have the same profession as you(thankfully, I hate working on my Altezza but I know that thing is gonna need a new engine in the future)

[@kerbsidemobilemechanic]

Every cloud and all that hey 😅

[@JustAnAverageBrad]

ive started charging for time/fuel spent while fetching parts....fuel prices are just crazy and I figure the whole worlds prices have gone up so i finally raised mine.....also i remember people who wasted my time....and they get charged extra the next time around to even it out.....or if never hear from them again im ok with that too

[@kerbsidemobilemechanic]

Yeah I just refuse to do work for them again, plenty of other people more than happy to use your services

[@AndyWJP]

Nice interesting channel. A lot of us like watching the process of doing various jobs.

[@kerbsidemobilemechanic]

Thank you 👍

[@tonymcnamara9368]

This is the reality of being self employed in the 21 century. People feel like they don't need to respond, have decency and, common courtesy.

[@kerbsidemobilemechanic]

It’s a shame, luckily it’s relatively few and far between

[@dirkdingle7926]

That’s one sexy mk2 gti in the background

[@kerbsidemobilemechanic]

Go watch the video I did on it, another one is on its way soon 👍

[@AK-Ram-tech]

Mobile mechanic in Alaska here, I have dealt with that as well. Depending on the situation, i dont go back to them.

[@kerbsidemobilemechanic]

If he’d been super apologetic I wouldn’t have minded half as much and booked him back in 🤷🏻‍♂️

[@Toolboxcleaningco]

Top video 👍 hope your well !

[@kerbsidemobilemechanic]

Nice one pal 👍

[@friendlymechanic]

Being a mobile mechanic myself in Colorado in the US it's nice to hear someone reference "time wasters" which is the same term I use to describe customers like that. People who reach out for estimates every now and then and then ghost you after you send the estimate. Leaves you wondering, was it too high? I typically will follow up with all my estimates to check back just in case they forgot to reply or were maybe waiting for other estimates from other sources. It's just strange that some people don't have the courtesy to just even say "not interested" or something similar. Those people are only somewhat frustrating compared to the people that schedule you out only to ghost you the day and time of. You're lucky he even reached out to ask for another time even if he stopped messaging after that.

[@kerbsidemobilemechanic]

It’s the ups and downs of running a business, something some people who have never done it dont realise

[@azrick6458]

I think it all comes down to today's technology, i.e., cellphone messaging, email... in the old days, it was actually talking to one another in person or via a phone call . Communication was personal and real, thus more respectful. I think this is why we have so much more hate and rude behaviors today because folks can be anonymous .

[@kerbsidemobilemechanic]

Partly agree with you there mate, not too many bad apples about though

[@stewartheather5654]

Yes kirby you dont need customers like that im self employed and have had the same .Funny thing if the booked in to dentist or physio and didnt give 24hours notice they would have to still pay 😉

[@kerbsidemobilemechanic]

Exactly my thoughts mate 👍🏼

[@Scargoman]

How much for a new timing belt on a 3.8l Montero. Are you free on Monday, I am located in Melbourne, Australia? I promise I won’t cancel.😂 Love the music.

[@kerbsidemobilemechanic]

No problem, I charge £1.50 per mile travel. So that’s about £15,780 plus parts 😂😂👍

[@TheGra325]

@@kerbsidemobilemechanic😂😂😂

[@georgegalyer8224]

This happened to me while I was ill. Mobile mechanic. Apparently he was the best mechanic in the world. Not long out of hospital and I wanted oil and filters changed on my shogun with an oil pressure switch. Offered him my garage to use and all my tools if he wanted. Booked a day. He never turned up. Re arranged for following week never turned up and now won't even answer phone or messages. Offered him an easy job to test the water. There's 6 vehicles he could have had on his books. F**king rubbish?!

[@kerbsidemobilemechanic]

That’s the other side of the coin when tradesmen don’t show up, but I’d like to think if I had to cancel on someone I’d give enough notice, 6 cars you say 👀 where are you I’ll help out 😅

[@martinsadler707]

Nissan Morano is an American built model and may not appear on a European programmed code reader. I’ve had this before.

[@kerbsidemobilemechanic]

Yeah very rare over here, sounds lovely, maybe Nissan 350z engine?

[@whatidobest]

Hello, I am an apprentice mechanic and my dream is to do what you are doing. At what age did you become a independent Road side mechanic? How did you find the customers(Not family or friends)? and how did you set everything up? You have become my inspiration since I have found your channel, Thank you!!!

[@kerbsidemobilemechanic]

Just gain plenty of experience before going self employed, it’s not easy, advertise through Facebook and google and obviously once you have a good customer base and do a good job you’ll get word of mouth too 👍good luck mate

[@whatidobest]

Thank you! @@kerbsidemobilemechanic

[@kerbsidemobilemechanic]

No problem dude

[@monkey555500]

another top video

[@kerbsidemobilemechanic]

Thank you 👍

[@josephmoy7141]

Put the sirocco wheels on the mk2 👌

[@kerbsidemobilemechanic]

Lol softener stud pattern and too big 👍😂

[@mattsilver8519]

Well done pal 👍 I have to admit I did feel for you with that subscriber/customer it's really unfair and not to even get an apology it's bang out of order 😠 As always really appreciate your upload and always look forward to watching them see you in the next one 😉👍

[@kerbsidemobilemechanic]

Nice one Matt 👍

[@ramsay892]

4.6 k subs now Kirby 👌👌

[@kerbsidemobilemechanic]

5k incoming 😅

[@ramsay892]

Definitely 💯 I’ve watched all your vids as a said if a didn’t stay in Scotland ad come out with you for knowledge and to make you tea 😂😂😂

[@kerbsidemobilemechanic]

😂 all good mate

[@redzed40]

What did you do about the failed emissions on the golf mate ?

[@kerbsidemobilemechanic]

I realised as I edited I didn’t show it but I used a bottle of cataclean, it went through the mot after an Italian tune up 👍

[@stuartcraigon2003]

Just have to start taking a small deposit on booking jobs in. Say 10% of the quote. Restaurant's are doing it because of no shows and timewasters.

[@kerbsidemobilemechanic]

I’ve thought about it but it’s more admin and the few shouldn’t spoil it for the many

[@stuartcraigon2003]

@@kerbsidemobilemechanic fair point mate.

[@mjtherapyclinic1820]

I use a booking system especially for new customers cuts it down a fair bit, you get a sixth sense in the end you just know the muppets!

[@stuartcraigon2003]

@mjtherapyclinic1820 wufoo is very good and you can take a deposit or any payment as well.

[@kerbsidemobilemechanic]

Yeah you are right, I had that sense but gave him the benefit of the doubt 🤦🏻‍♂️

[@JohnMackay-w6o]

Nice on e kerbie give him a slpap for messing you aboot !😂😂😂

[@kerbsidemobilemechanic]

😂😂sometimes I’d love to

[@ariantaria2065]

People like him they have no respect, towards self-employed people, they don't put their feet on the other people's shoes to see how it's like. I found them rude with no manners,,just ignore them, there is no point talking back to them. Your honest job is worth more than anything else that's all matters.

[@kerbsidemobilemechanic]

Thank you 👍

[@stuartcraigon2003]

Got to watch the wheels are actually legal. Being from another model they probably aren't. Wheels and the tyres to fit them are all designed for the weight and rolling resistance of the car. Manufacturers don't just phone up Michelin or Goodyear and say send us some tyres please. They work with manufacturers to design or specify tyres to match the weight of the vehicle. This is a prime reason why tyres fail prematurely, second to incorrect inflation.

[@kerbsidemobilemechanic]

Don’t worry mate they are, cars have different wheels on them all the time

[@stuartcraigon2003]

@@kerbsidemobilemechanic are cars and vans not the same in law? 🤔 kzbin.info/www/bejne/gp7JpaKci895mbMsi=crwWIHGTm8n2p9qv

[@kerbsidemobilemechanic]

Not watched the video fully but yeah I’d assume they are different because of the weights

[@TomTremayne]

Give me the screen-name of the subscriber that let you down Kerbie & if he comments on any videos I'll make his life a misery! Totally out of order & well done for taking it so well mate; you're a legend K'.

[@kerbsidemobilemechanic]

Haha no need to go that far mate 😅it is what it is as they say

[@timahad5165]

🤦‍♂️I'll leep my jinxy mouth shut in future 😂😂

[@kerbsidemobilemechanic]

😂😂

[@jackofalltradesmasterofnon8069]

Blacklist him from now on ghosting on a quote normal ppl just wanna know how much something gonna cost. But wasting time is another thing

[@kerbsidemobilemechanic]

Exactly, I gave him the option to pay a cancellation fee and rebook with a deposit and shock he never replied

[@steveelkins52]

As a self employed person, your business should pay you a regular salary. All the running about and no show is a business cost and should be factored in when setting the hourly rate you business charges. Best practice is to have a standard charge for the most routine jobs, and an hourly rate for the difficult ones. But then your Accountant would have spoken about this at your first meeting.

[@kerbsidemobilemechanic]

I’m a sole trader, and don’t pay myself a salary as such

[@steveelkins52]

@@kerbsidemobilemechanic well, few do.even less don't realise they aren't making as much money as they think they are.interesting to read through your comments. You are already giving away mercedes clutch jobs, and you won't be wanting to crawl around under cars forever.

[@kerbsidemobilemechanic]

I don’t want to crawl around under cars next week let alone forever 😂😂

[@steveelkins52]

@@kerbsidemobilemechanic thats what I see from your videos. Your skills and experience are your most valuable asset, you now need to brush up on Business skills to progress safely . First, stress test the Business, What If... illness, accident, claims, etc.. how long could you and the business survive if you couldn't work? Anyway thats me done, I enjoy your vids, keep them coming,

[@kerbsidemobilemechanic]

Thanks for sharing your comments 👍

[@lrdisco2005]

New customers. £50 non refundable deposit against cancellation. Your dentist does it, so why not you. Time is not free.

[@kerbsidemobilemechanic]

Deffo agree mate, few and far between luckily

[@martin-jj9pe]

Been a mechanic for 40 years Been mobile mechanic for 34 years when they do it twice I just make appointment for 3 weeks later and if they do the same thing I just block there number we all get customer like I would put up with that when I first started up but if they start like that they will only get worse not worth the trouble

[@kerbsidemobilemechanic]

Yep! There’s plenty of non time wasting people out there willing to use your services so why bother wasting time on people like that

[@samherbert1724]

Your hit 5000 easy by june

[@kerbsidemobilemechanic]

You’d like to think so 😅

[@michaelrobinson5592]

💯👍👍👍👍👍👍

[@kerbsidemobilemechanic]

🤝

[@212MPH]

This is very common for tradesmen. Like you I've had the very rudest liberty taking scumbags to put up with.

[@kerbsidemobilemechanic]

Luckily the majority of them are actually really nice

[@train4905]

Exellent jobs sir,and block that subee,

[@kerbsidemobilemechanic]

Thank you 🤝

[@tomdenly7588]

Why do you work mobile if you have a nice workshop?

[@kerbsidemobilemechanic]

Mostly because it’s not in an area where my customers base is, so a bit inconvenient, it’s mainly been rented for car sales 👍

[@tomdenly7588]

@@kerbsidemobilemechanic lovely work shop tho nice

[@kerbsidemobilemechanic]

Thank you🤝

[@oscarcat80]

It’s rude and disrespectful behaving like that . Stick 10 per cent extra on their next quote them if take the work excellent , if they go elsewhere no loss .

[@kerbsidemobilemechanic]

I’d rather just not quote or work for him again tbh

[@Kendoddsdadsdogsdead532]

Take a 10 percent non refundable deposit before commencing work on 1st time customers.....then if they turn out to be twats at least your fuel is covered

[@kerbsidemobilemechanic]

Slowly getting this way I think

[@alexhinchcliffe7465]

How much you selling the golf for?

[@kerbsidemobilemechanic]

I’ve had a bet with my business partner that he can’t get 6k for it, but I think it’s worth that all day long for the condition it’ll go out in

[@stephenrodrigues8072]

What’s the DSG gearbox like for reliability? Hear some awful stuff about the Ford Powershift.

[@alexhinchcliffe7465]

@@stephenrodrigues8072 it’s good but needs servicing regularly. When they go 🤑🤑🤑🤑

[@kerbsidemobilemechanic]

They are nowhere near as bad those powershift boxes, but I personally think they are great, smooth gearboxes

[@ohboyb]

yeah you don’t charge to get parts or to go where you want to fix any car because you already putting the price included with the job ,,,,how silly is to say that ,people may stupid but not me,,so you saying you travelling 150 one way to fix a car and not get nothing? omg dont give me that

[@kerbsidemobilemechanic]

You may not be stupid but you clearly have no idea what you are on about

[@ohboyb]

so you trying to say to me ,if I drive to fix a car for 50 miles I won’t charge the costumer ? dont be silly because I would ,,,makes no sense doing a brake job for minimum 100 pound and travel to get there 50 miles .I do fix my car when it needs and got everything what I need ,so takes me 30 to change bake pads and you will charge 100 pounds ,,is that not included 50 miles ?@@kerbsidemobilemechanic

[@kerbsidemobilemechanic]

⁠@@ohboybyou’re a very deluded man

[@alanpatterson2759]

that spoiler is crap!!!rant over, thank you.

[@kerbsidemobilemechanic]

😂😂fair enough

[@alanpatterson2759]

@@kerbsidemobilemechanic They're made in a ramshakle shed deep in the Qwang Dong province in China. Made out of old molten down dunlop wellingtons dipped in diesel.

[@kerbsidemobilemechanic]

Some people like them I guess 😅

[@matthewtaylor4939]

Nothing worst than time wasters. And customer's that surply there own parts you dont take your own steak to a restaurant.

[@kerbsidemobilemechanic]

Haha exactly

[@gerryballymoney]

Thats rotten to the core, name and shame them

[@kerbsidemobilemechanic]

No point, im sure he’s watching and feeling bad about it 🤷🏻‍♂️

[@ianmatterson5632]

i'll do it for 1650.00....lol

[@kerbsidemobilemechanic]

😂he got it done considerably cheaper let’s just say

[@Cristip]

Money...this is important for any business...stop crying on youtube where you make money...

[@kerbsidemobilemechanic]

I make peanuts from KZbin, it’s a hobby, chill out

[@Codmgameplay1997]

Name n shame him

[@kerbsidemobilemechanic]

It’s done now, just needed a rant lol