Technician skills & up-to-date inventory as drivers for your First Time Right (FTR)

In the world of Field Service, your First Time Right (FTR) rate is a game-changer. When a technician shows up, the expectation is clear-solve the problem on the first visit. But managing this goal is no easy feat, especially when complex scheduling, skill sets, and inventory management are involved. So how can you ensure your technicians are equipped to deliver FTR consistently? Let’s explore how Microsoft Dynamics 365 Field Service, paired with 9altitudes accelerators, can help.
Chapters:
0:00 Intro and why is it important
0:50 Typical challenges to ensure a high FTR
2:24 Field Service demo
4:32 Your benefits
5:30 Next steps
More information, go to our website: www.9altitudes.com/articles/technician-skills-up-to-date-inventory-as-drivers-for-your-ftr