Master ServiceNow Cloning: Tips and Tricks

[@Allenovation]

ServiceNow has released an official blog on the Clone Admin Console that gives more information about its features. It aligns with what I covered in this video. Check the description for the link to the blog!

[@arpanbaishya5888]

This is a very helpful guide for both beginners and experienced ServiceNow professionals.

[@Allenovation]

Thank you!

[@HarditSingh]

10 Bonus tips were so helpful and I didn't knew about all of them. Waiting for your new videos.

[@Allenovation]

Thanks! 😊

[@HarditSingh]

This is so helpful video as well as, so well put together in sequence and quality. I would really love to see Clone Admin Console in action. Thanks for such a wonderful video!

[@no-nonsense8743]

I subscribed to your channel without any hesitation, your posts are really helpful.

[@Allenovation]

Thank you very much!!!!

[@EdServiceNowAdmin]

Very Good information, Thanks Allen

[@Allenovation]

You got it! Thanks for always checking things out!

[@swamyj9682]

Thanks for explanation

[@Allenovation]

And thank YOU for watching and leaving a comment!!

[@nisarkhan-ns8gg]

what are the tables that mostly come inside the preserve and exclude tables? can you share the list please that you have come forward to

[@Allenovation]

Hi! It varies per company, but ServiceNow does provide a good default list of tables for both exclude and preserve. The most common addition is actually just selecting (within the clone settings itself) to not bring the Task records down. This is because a good portion of organizations don’t want to bring Prod records down to their sub-production instances. They may also choose to not bring users and groups down either (although that can cause some issues when it comes to developers trying to configure things and the user and/or group isn’t there).

[@no-nonsense8743]

Thanks for sharing :)

[@Allenovation]

Thank you for watching!

[@cisco543]

Thank for this ! Very informative

[@Allenovation]

You’re very welcome! Thank you for watching and commenting!

[@kimaly191]

Thank you

[@Allenovation]

You're very welcome! Thank you for watching!

[@avijithaldar1012]

After cloning somehow admin access is revoked how to do a backend login now

[@Allenovation]

Hi, I’m unsure what you mean be admin access, unless you mean the account you login with no longer has the admin role. If this is the case, then it could have been from excluding and not preserving roles during the clone. You may need to login to the SN Support Account associated with this instance to obtain assistance. More info found here: support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0714721

[@gauravkumarsingh837]

Bery nice

[@Allenovation]

Haha, thank you!