The Anatomy Of A Mattress: Dream Cloud Mattress Exposed. Why Customer Returned Less Than 6 Months!

[@lal7103]

I have tried all dreamclouds at a local store. They seams offer great value and I almost got one. But as soon as I laid on a tempur-pedic, I fall in love with it immediately for the unmatchable pressure reliving and supportive. If you have back pain like me you have to go to a store to try out rather than reading gimmicks.

[@michaelcarson8375]

@lal7103 Did you buy the tempur-pedic? If so which one? I'm trying to get my dad a mattress. He can be very picky.

[@rotorfix]

Agreed. Once you lay on a Tempur it’s hard to not want one. It’s almost hits you instantaneously. I am tempted to try a latex mattress like the ones these guys and FloBed manufacture, but then I have to remember they are paying their employees CA wages, so you have to factory that into the BOM of their quality. Plus, Tempur is the known quantity in my case. There’s no way to try these others without buying. Sometimes it’s worth paying a little extra for the fail-safe choice.

[@TommysRaw]

Hey Everyone update, after 2 months I dont like the dream cloud anymore. I bought the Avocado green, way more expensive but its got latex. My recommendation is find a latex bed under 1200 and youll be happy

[@RbAgsts718]

Try doing a Macy’s mattress. I had good luck buying it at Macy’s. I have a Sealy that is over twenty years old. It’s a coil spring mattress.

[@DennisMangual]

We had an issue with our Dream Cloud Premiere Rest and their customer service was top notch and sent a replacement.

[@eurekaelephant2714]

Did DreamCloud send you to write that, or?

[@DennisMangual]

@@eurekaelephant2714 ? No, we had shipping issues with our bed and bed frame from them and their customer service helped us fix the issue with no problem. Figured i would let people know.

[@thornelogan]

Getting ready to order the Premier Rest soon. Do you mind saying what your issue was?

[@DennisMangual]

@@thornelogan Our Mattress didnt seem to fully inflate so after talking with customer service they texted me and i sent them picttures and they replaced it. Very easy process. Btw, its been a few weeks and my wife and I absolutely love it. We got the King. One thing i would advise is to open the matress as soon as possible to give it time to fully expland. Good luck!

[@javier452]

@@DennisMangualdid you order directly from their website or through Amazon?

[@Reviews__]

I love seeing what's inside.

[@christopherdavisson617]

I love my DreamCloud actually. Idk if the uneven top is typical. But mine was fresh and in great condition when it got here. After it filled out of course. I got mine for $665.00 on sale and its by far the best matress I've ever had.

[@sdmattressmakers]

I’m glad you’re enjoying it Chris. For the price, it sounds like a good value, and if you’re sleeping better that’s what matters most.

[@Insurology]

50% flash sale, we did too. Love the comfort, but edge support is lacking. Do not feel it's very well made. Knit covering is loosely fitted. Sending it back.

[@samog777]

I Like your exsperience. Its 12/22/23 and mine is on its Way 😂? My GHOSTBED died after almost 4 years. Its sagging in the middle and im only 188lbs😔

[@christopherdavisson617]

Idk how common it is to get a bad one. But my Dreamcloud is still holding up very nicely. @@samog777

[@christopherdavisson617]

I'm 250lbs btw. @@samog777

[@Ashroyer86]

So what is a good mattress, king sized, for a side sleeper with back problems?

[@YuryArutyunov]

did you ever find one? Im looking for the exact same thing

[@kenkaniff6142]

I bought the queen hybrid. Comes on Tuesday. I’m hoping for the best. I’ve done so much research on this bed. Seems nobody can please everyone. Have to find out for myself. However, I do hear more good than bad. I’m expecting great things out of this bed. Having a hard time understanding how they are rolling up a bed and shipping it, guess we’ll find out shortly. Afraid the compression will ruin it.

[@TommysRaw]

I’ve been on mine for a week now. I actually like it so much more than nectar. Let’s see how I feel after a month

[@sabrenadeleon175]

Are you still liking it

[@TommysRaw]

@@sabrenadeleon175 yes. It keeps me cool and firm how I like it. No complaints yet

[@roseannaayala1487]

What the hell am i suppose to buy then

[@takishabaker7520]

Their mattress.😂

[@mikehancho1613]

Sleep on the floor 😂

[@ApostleMelvinDavis]

@@takishabaker7520yeah I know watched a few of their videos. More critiques than solutions or recommendations. Frustrating

[@_jizl_]

They actually tell u to allow 24 to 72 hrs for the mattress to fully axpand before you use it. Im guessing she started using it immediately

[@BB-xe4pi]

😅😂😅😂 I GET WHAT UR SAYING...I just want to KNOW which is the BEST TOP MATTRESS FOR COMFORT, BACK, HIP, PRESSURE POINT AND WAKING UP REFRESH...Dont tell about coils n shit...this video was pointless...i can literally go to the store n check out 5 beds, be back and they are still talking about coils 😂😅😂

[@breannasmith5648]

We just got the Dream Cloud premiere and it's INCREDIBLE! We love it and no more back pain. I highly recommend it. We are side sleepers.

[@jyb5394]

Fake

[@chuckrambo4401]

@@jyb5394 < extra fake

[@saint_snow]

Ain't no way you're just going to reccomend this mattress after seeing what this video shows..

[@nanoflower1]

@@saint_snow Sure they could. It all depends on what the makers did when putting the mattress together. As pointed out in the video they likely rushed the process and applied too much glue and then didn't give it time to cure. If they had given it the proper length of time to cure it's likely the mattress would have been fine.

[@webguy943]

​@@nanoflower1another reason is the customer didnt open the box immediately. once u receive it u gotta open it n let it inflate. if u keep it in the box for too long n then open it then this can happen.

[@jcsquared1111]

If you had a choice this or tempur perdic hybrid pro adapt? Which you think is better, im a back sleeper, male 45 225lbs 5 foot 10

[@alyance1882]

Seems those who don't like this mattress, are either overweight, or have some preexisting condition. Mine just arrived and it's most comfortable, in really any sleeping position. I'm 6', 195, and I float on it like floating on a cloud. It expanded beautifully, it's nice and even everywhere, it's a little weak around the edges, but who sleeps there? I simply can't imagine that after a few months, this mattress will start sagging, and I'll want to return it. If that were the case, Dream Cloud would go out of business very fast. I'm sold.

[@bostonman8347]

It was WAY too soft for me. Like held no weight at all and I am 162

[@GrumpyWolfTech]

Just ordered one of these, was worried at first, but this helped me feel a little better.

[@sosabrina]

@grumpywolfgaming how did the mattress work out for you?

[@saint_snow]

....wait you ordered a dreamcloud, and somehow this video helped you feel better? What? Did you watch the video? The thing is terrible and this video just proves you shouldn't touch this thing with a 10ft pole.

[@stevenk7753]

​@@saint_snowyou SHOULD touch it?? What is happening

[@saint_snow]

@@stevenk7753 *shouldn't. good looks

[@Marie-ts8rp]

Awesome content! You guys should have 100k Subs😊

[@TheHimElGuerro]

So should I buy one? Or not?

[@bikeanic]

Wire gauge is number given to 40 logarithmic steps between 0000 (.46”) and 36 (.005”). Each step i, I forget but, on the order of 1: 1.19

[@gregoz6]

One more comment, after 2 weeks of decompressing I observed the same problem as on your video, each side of the bed is lower than the middle section. It means your feet and your head is below your hips. I hope it will rectify itself before I change my mind.

[@jkimball7093]

I thought Dream Cloud had a lifetime warrenty. Why didn't they replace it?

[@calebwhite6173]

They might have just given a refund and told her to keep it.

[@tnice723]

The warranty usually doesn’t kick in unless the dips are AT LEAST 1.5 inches, which (of course) takes a while to happen. All while you suffer in pain….

[@MrManbirdhillon]

I'm sure they have a 365 day sleep trail and can return for full refund well it is in the UK what's more they actually make the product here in the UK not from UAE like USA

[@stang3804]

How would you say the build quality is if it did not have these issues.

[@SugarPilz]

Wondering where you guys have been. I am not shopping now, but when I was looking for a new mattress your videos were helpful.

[@varanidguy]

So did you guys give her the money she paid for the mattress or something? Six months is well within their free return period, and while I've been reading some bad reviews (mostly from Reddit) about DreamCloud, one thing that seems unanimous is that their return policy is pretty legit. Your customer donated an $800-$1000+ mattress for a video?

[@AaronWilkerson]

So, if "gauge" = # coils/inch...is that the same standard throughout the rest of the world where metric is used?

[@jodycanfield6684]

Great information and exhibition. I learned a lot.

[@mrblackj5787]

Thanks for your time and help

[@alfedtron9043]

what about the hardness of the wire will it hold its height for a long time?

[@daviddreier953]

It looks to me that too much glue was used between the foam layers. Then the mattress is compacted and rolled and boxed and the foam layers stick together creating uneven areas.

[@sdmattressmakers]

I agree , looks like they used too much glue and did not let it dry properly before packing it up

[@TonyCai]

I bought a dreamcloud and returned it, it sagged in the middle, i would sleep on the left and end up rolling into the middle.

[@Archongulous]

Can you do the Nolah Evolution 15?

[@blahblah162005]

Man theres a good deal on this mattress right now but now i dont think that its worth it.

[@davidmiller4270]

You guys are like the jerryrigeverything channel except mattresses lol

[@buckwilde1511]

Actually, the phrase is "jury-rigging" ... I just learned that recently. I had it wrong my whole life until recently! Crazy, right? LOL!

[@jimhitchcock5837]

​@@buckwilde1511 in its early days, jury- rigged was a strictly nautical term. Jerry- rigged means something organized or constructed in a crude or improvised manner. It also became popular during WW1 to the Brits using it as an insult 😎

[@samog777]

I wonder if dreamcloud responded to this??

[@Accnews_]

What brand recommend it to buy?

[@takishabaker7520]

Their mattress.

[@Aphillywitdahoodie]

Wish you did one on nest bedding’s owl latex hybrid

[@sdmattressmakers]

If we get one we will certainly do a video!

[@solitatorres3682]

Would you recommend this mattress? Does it have fiberglass?

[@JbrayxD]

Anything on kingsdown from Canada?

[@jht09]

Are the coils in these beds reusable are you able to rebuild these beds?

[@sdmattressmakers]

There are companies that do rebuild mattresses by stripping a mattress and just using the springs and any other component that may still be ok and sell at a very big discount but those beds must be identified as a “rebuilt mattress” We don’t. We use all new materials in our beds.

[@jht09]

@@sdmattressmakers thank you for your response

[@chrisbullock6477]

That's why people always have problems with getting sheets to fit, because of going off what the advertising says.

[@robwho58]

Actually Dream Cloud, Nectar and Saatva are all sister companies.

[@gregoz6]

After sleeping for over a month, I noticed that one side of the mattress is lower than the other by a good inch. I guess it was stored rolled in for a long time and the inside part that was squeezed in the most, will never regain its proper height. Too bad, but I guess good there is a refund available just in case.

[@gregoz6]

I’ve been sleeping on the Dreamcloud Premiere for the past two weeks. Two things I observed, 1. The top European layer is a stitched white foam that forms bulges on the surface, it feels like sleeping on the cobblestone street of Europe.. 😂, they really need to do something, it’s very uncomfortable, this is the first thing I notice when i wake up in the morning, I will give it another 2 weeks, maybe I will get used to it, but definitely now I’m very aware of it, which makes it that much harder to forget. I wish the surface was flat. 2. A minor thing, the side of the mattress is covered with the navy blue material which looks great, expensive and luxurious on the web but in fact, when you touch it, it feels cheap and tiny. I’m afraid that in time it will develop runs like on pantyhose. I wish it was a solid material that would last long.

[@SweepDailyWin]

Don't suffer 1 more night! Send it back!!! You deserve good sleep!!!!

[@smrrogers7648]

Which DreamCloud mattress is this? Is it the DreamCloud Premier Hybrid?

[@MrPontiac005]

The standard one

[@cloudysky82]

what's the point of the coils when it comes to that hard ef firmness, they hardly moved. Seems like a wasted effort.

[@eurekaelephant2714]

Good stuff. Thankyou!

[@kristin972]

Review the tuft n needle

[@sdmattressmakers]

We already you can find the video here The Anatomy of a Mattress: Tuft and Needle kzbin.info/www/bejne/gl6neZira9F7g5I

[@vince4871]

Just purchased a DreamCloud mattress and have been sleeping on it for a couple of weeks. I'm having the same issue as the lady that owned the one you dissected. I like to sleep on the edge of the bed and I can tell that there is a drop down from the middle of the bed. I also don't care for the top cover with all of the dimples. It is not very comfortable. I prefer a flat surface.

[@TheMstwntdLMSV123]

Same experience. I have numerous back issues and I consistently wake up with pain. I should have done more research. I should have known better with how heavily they advertise. I will never buy another mattress without trying it out first.

[@gregdesanto]

@@TheMstwntdLMSV123 Since the mattress comes with a 365 day trial period, did you return it and if so, how easy was the process?

[@PAVEL-JAKL]

I just ordered one today..😳

[@nicholaswright8350]

Me too. Lol

[@PAVEL-JAKL]

@@nicholaswright8350 hopefully it will good matress if not I will return it

[@edubb2491]

So far?

[@PAVEL-JAKL]

@@edubb2491 not good do not buy

[@edubb2491]

@@PAVEL-JAKL to late man...its not the best..not the worse..and i got it on a payment plan..with no intrest..thank you tho..what was wrong with yours..ive had mine 2 months

[@diggergeensen860]

The top of that thing looks like crap. How does something like that pass quality control?

[@grateful786]

Why didn’t she return the mattress for a refund?

[@sdmattressmakers]

Great Question! I asked her the same thing. According to the customer. Dream Cloud offered her some money back and a topper for to keep the mattress, instead of a full refund.

[@edubb2491]

@@sdmattressmakers suppose to give all money back..within 1 yr

[@bc5441]

1:11 Am I mistaken or does the mattress appear to be stained, too? 😬

[@sdmattressmakers]

Yes, that clip was actually a shot at the inside of the mattress. It was the glue stain.

[@georgecook1374]

could have it just been a manufactureing defect?

[@nanoflower1]

Sure, that seems to be what it was. The question is how common is that defect. Do they typically try to rush the process or do they usually give the mattress a few hours to dry out after applying the glue.

[@SweepDailyWin]

Don't keep shaming the customer saying "it didn't work for her" ... I can see it's lump y AF

[@saint_snow]

TLDR: Do not buy this mattress or any of their subsidiaries to be honest. This includes, Nectar and Awara.

[@trilingualkid]

I never ever buyy stuff from Nectar and dreamcloud (same company) again their bed is horrible! and does not honor their warranty!

[@PAVEL-JAKL]

Did they give you refund for the matress?

[@trilingualkid]

@@PAVEL-JAKL they won't honor warranty...why would they give refund...

[@ballamaniac6984]

@trilingualkid u an idiot lol they got a 365 day trial period to return the mattress

[@kamleshr2130]

​@@trilingualkid Are you sure. They offer 365 days trial with full refund if you don't like it. Isn't it?

[@trilingualkid]

@@kamleshr2130 I wouldn't bet on it, I bet they try to not refund you

[@caseyd9178]

Sounds like she opened it and didn't wait the 2 days before using it

[@gregoz6]

I’ve slept on mine for over a month now, one side is still lower than the other by an inch. I guess it was stored rolled in for months if not years..

[@caseyd9178]

@gregoz6 sounds about right first in first out method

[@Jamesb4own9483]

So you're gonna trust a Pablo that is from a different mattress company that sells mattressess....ok....

[@california2210]

🫂 HELLO THERE HOW YOU DOING TODAY I HAVE A QUESTION I DON'T KNOW IF YOU EVER HEARD OF AMERICAN FREIGHT FURNITURE BUT ALL THAT MATTRESSES THE TOPPING THE LAST TOPPING OF THE MATTRESS IT'S NOT SNUG WHEN THEY SEW IT TOGETHER SO I WOULD LIKE TO KNOW IS THIS MATTRESS FINAL TOP LAYER SNUG ENOUGH IT'S NOT NO LOOSE FITTING MATERIAL ON TOP IS IT.

[@justinmanchester7743]

Crowning, that’s industry speak. Haha wtf

[@RJS1974]

When I’m about to take a shit I’m crowning. 😂

[@HairyTheCandyMan]

​@@RJS1974 bahahahahhahahahahahaha

[@bigdog8395]

Bro…you two a slimey because if your experts you would know that if the mattress is crowned it’s poorly made. I got a kick out of you stating the obvious then contradicting what you said by saying this is a nice mattress. Also after this company settled their civil lawsuit. They can’t lie to the American people stating 100% made in America. People wake up please. My 12 year old son could of made a better video. Buy a mattress from a reputable company or retail store. Don’t forget these two aren’t doing this for free 🤔 If this lady had the mattress for a couple of weeks why does the middle edge already show signs of smashed springs and foam.

[@WarsawCricketAcademy]

Worst matress ever I slept on. And worst service

[@sdmattressmakers]

Oh, sorry you had that experience!

[@BlackHawkPSU]

wow junk!

[@cowboysnation1]

Thanks I will never buy this shitty mattress!

[@4bizniz736]

was she fat?

[@sdmattressmakers]

I would say she was average weight

[@supersurfer1]

@@sdmattressmakersaverage yank is about 600lb

[@PlasticPellets]

Classic Brands are cheapy mattresses

[@MarkasTZM]

There is no "th" at the end of the word heigHT.