Back in the late 90's, an order I got from BBTS was thrown about 20 feet to the my front door by the UPS driver. The box was bent and so was the toy package inside. BBTS actually gave me a credit on the next purchase. A little presumptuous yes, but I did buy from them again.
@LaserPants2 жыл бұрын
I’ll still buy from them, but from now on I’ll pay the extra shipping charge to have it sent to my PO box.
@3POAPodcast2 жыл бұрын
BBTS is a great retailer.
@jeremyj26672 жыл бұрын
Guarantee your driver was going to keep it until you filed that claim.
@3POAPodcast2 жыл бұрын
Really? Have you had experience with that?
@3POAPodcast2 жыл бұрын
It was totally cut open on one side.
@jeremyj26672 жыл бұрын
@@3POAPodcast yup. Happened about a year ago when you and I were in the same area.
@ekwon47642 жыл бұрын
@@jeremyj2667 Yeah I had that exact thing happen to me. My PS5 was not there and then I filed a claim and it miraculously showed up unannounced.
@troubledturtle23322 жыл бұрын
@@jeremyj2667 I wouldnt risk my freedom or job for some toys ,but some people ,just dont get that.
@dennisdow63492 жыл бұрын
I'm glad everything panned out with the shipment. I hate the fact those shipping boxes are walking billboards really no need for it.
@troubledturtle23322 жыл бұрын
Do they only do the branding on there large boxes ,I ask because Ive only ever ordered things from BBTS one at a time , i do think it had BBTS tape on it though.
@marndt84482 жыл бұрын
Not 100% sure about FedEx, but most courier services have a GPS in the handheld scanners that the driver’s use. So if something like this were to unfortunately happen again, in your complaint you could demand to know the location of where the “successful delivery” scan actually took place. I had to do that once, as the text notification I got said it was delivered after supper while I was home. I live out on a quiet country road, one of us in the house would have noticed the headlights of a vehicle pulling into our long driveway. It turned out the driver called it quits for the day due to darkness and scanned the parcels delivered at the depo, instead of putting it on hold to try again tomorrow. The customer service rep was able to look up the tracking number and let me know where the scan took place after I explained I knew they could look it up because it was not left at my front door
@Mvargo972 жыл бұрын
Must not have been the “toys” the driver was looking for
@gerainthorton89802 жыл бұрын
My part of the world since covid courier drivers sign for parcels themselves, just leave parcels no matter how expensive. I get a faint knock on the door and go and check and they have left an expensive out in plain sight. I've had Amazon drivers run down drop the parcel without knocking and then run off. I had one driver say can I just leave parcels. I said no and when he asked why I pointed out our front door is visible from the road if they leave a parcel worth a couple of hundred dollars it is vulnerable to being stolen when my wife and I are out at work and the burden would be on me to prove that I didn't receive the parcel.
@ljkelty17662 ай бұрын
OMG! I'm in NYC and FedEx is the worst. My local driver scans all his packages "delivered" at 7 am and then slowly drops everything off over the next 5 hours. FedEx is also not helpful with lost packages. People crap on USPS, but I've never had any issues with them. My local PO was able to locate 5 of 7 "lost" packages over the few years. The other 2 were legit stolen by one of those last mile services.
@largolore2 жыл бұрын
Glad you got your stuff 🙂👍
@colossalcustoms12982 жыл бұрын
Whooooooooooooaaaaaaaa!!! At least you finally got it and everything was there. Whew
@3POAPodcast2 жыл бұрын
It was a big relief
@thedragonreborn98352 жыл бұрын
Glad you got your gear. 👍 The complaint you made must of worked considering they said it was delivered a week ago. 🙂
@3POAPodcast2 жыл бұрын
It lit a fire under someone!
@troubledturtle23322 жыл бұрын
@@3POAPodcast Did you get the Lucas figure just for the head ?
@Tyler_Lalonde-2 жыл бұрын
I'll be checking tracking every hour when Galactus ships
@chaztheguru2 жыл бұрын
Wow, very odd. Opened, a week late and nothing stolen! Nice night op army! 🔥🔥🔥
@3POAPodcast2 жыл бұрын
I was thankful
@front242316 күн бұрын
My shipment was lost in Newark for more than seventy days and the excuses are tropical storms
@foamformers2 жыл бұрын
Series 1 came in today. Now I can watch a 3poA show without the comment section asking about their bbts order.
@ayindisshowcase19172 жыл бұрын
BBTS has got to stop using Fedex!
@3POAPodcast2 жыл бұрын
Honestly I’m not sure UPS or usps is any better. 🤷🏼♂️
@RandomStuffGarage6192 жыл бұрын
Man that was one hell of an order. Glad you got it. Thanks for helping me with my porch pirate claim. Now I know how close to home that hit for you. BBTS sent me another, free of charge because they said they are aware of FedEx problems. Ironically, the guy who helped me on the phone was also Ryan!
@3POAPodcast2 жыл бұрын
Nice! 👍🏻 I’m glad you got your Sarge!
@RandomStuffGarage6192 жыл бұрын
@@3POAPodcast Thanks again man! I might even review him someday! 😆
@skyfall91242 жыл бұрын
All 6 NIght Ops are there. You can take the contract off this guy now Ryan ;)
@3POAPodcast2 жыл бұрын
I mean… I already paid for it… 🤷🏼♂️
@Grindhead_Jim2 жыл бұрын
@@3POAPodcast ROI. Mercs are all about ROI.
@mickaelscreations86736 ай бұрын
It's been a month for me and it still haven't showed up
@3POAPodcast6 ай бұрын
Oh man! You should email bbts
@fightincodenames4812 жыл бұрын
Glad it showed up. I picked up 6 Night ops also.
@3POAPodcast2 жыл бұрын
Brilliant minds… 😁
@KayP337 ай бұрын
My package from bbts was missing for over 30 days and just showed up out of no where
@3POAPodcast7 ай бұрын
30 DAYS!?!
@yesterlandtoys11382 жыл бұрын
Wow, well thats not customer service now is it! Wtf!
@3POAPodcast2 жыл бұрын
I’m just relieved it showed up at this point.
@tonyrobles11982 жыл бұрын
Oh god, that is fuckin sad
@k-dawgbroadcasting54442 жыл бұрын
Is there a way you can find out who the driver is and get some repercussions, like getting him in trouble with the company or heaven forbid, criminal charges?
@macandee77992 жыл бұрын
Not sure how that works. I heard straight from the mouth of a Fedex HR rep that Fedex drivers are not actually Fedex employees but private contractors. Sounds like they're classified that way to avoid some sort of legal or tax thing.
@Gojitron12 жыл бұрын
Oh, the stories that box could tell. It's seen things, man.
@JJProductions4155 ай бұрын
Guys please do not order form here they are a scam! I ordered multiple figures from them and they never came! The dates kept getting pushed for months on end. Please do not order form this website!
@3POAPodcast5 ай бұрын
They aren’t a scam. They’re one of the most reliable and trustworthy online toy retailers out there. Stuff gets delayed all the time, and you don’t pay for preorders at BBTS until they ship.
@darthroger8602 жыл бұрын
I have to say FedEx is one of the worst. Seems to also be an issue with them. Waiting on my order from BBTS 5 days late and I bet you'll never guess who the shipper is???
@3POAPodcast2 жыл бұрын
DHL? 🤔
@kieronball89622 жыл бұрын
So nothing important was damaged. Good to know! :)
@CutThroatComics Жыл бұрын
That would piss me off that why I go with Amazon now. I don't trust UPS or FedEX at all. Sorry that happen to you.
@3POAPodcast Жыл бұрын
It all worked out in the end, so I’m happy.
@CutThroatComics Жыл бұрын
@@3POAPodcast Sounds good
@tomuproductions78442 жыл бұрын
Glad nothing was missing 👊
@pmrode2 жыл бұрын
Did you get everything?
@3POAPodcast2 жыл бұрын
Yes
@newcastle66662 жыл бұрын
It could be that the FedEx carrier delivered it to another house on a different block or neighborhood and the recipient opened it up to see what’s inside then dropped it off at your house. Maybe? Do you have a ring doorbell camera or some other camera to see who dropped it off? That happened to me with UPS. FedEx sucks man. I sold two statues a few months that were shipped separately using FedEx. Two different sales. Even though they were very well packaged and protected the buyers received them broken with the shipping boxes damaged. I had to refund the buyers and got my money back through FedEx claim but they suck handling packages.
@3POAPodcast2 жыл бұрын
The FedEx guy dropped it off.
@newcastle66662 жыл бұрын
@@3POAPodcast oh. Damn. FedEx sucks for real
@Diesel03062 жыл бұрын
So that was everything in your pile of loot that BBTS shipped, right?
@3POAPodcast2 жыл бұрын
Yes, it all arrived. 👍🏻
@Adol666 Жыл бұрын
Have your fed ex packages delivered to you local Walgreens pickup site then just pick them up their when u get a text notification that it’s ready for pick up. Idk why people don’t do this. I also have all my ups packages redirected to my local ups store and if it comes usps I told the post office to hold all my packages and the mail mail just drops a slip in my box. People you have options if you don’t want to use them and get ur package stolen Owell don’t really have any sympathy
@3POAPodcast Жыл бұрын
That wasn’t an option on this package unfortunately. That’s what I usually do.