Рет қаралды 22,764
In 1750BC a disgruntled customer sent a letter of complaint to his copper dealer about a bad batch of ingots. Hear his complaint and learn what a good apology might look like. It's the world's oldest complaint letter, but it could easily be a modern story.
For more on Ea-Nasir's story, visit www.helpscout.com/blog/oldest...