Captain Breaks Down Flights That Changed How Pilots Handle Disaster | WSJ Booked

[@wsj]

Airbus sheds $12 billion in market value after slashing guidance: on.wsj.com/3VZqogP

[@themichaelw]

Time for me to pick up some shares of a great company at a discount.

[@M_SC]

What does slashing guidance mean

[@SpaghettiToaster]

They lowered their delivery targets because of lack of parts.

[@andrew_koala2974]

AIRBUS not Airbus Learn to pay attention to detail Make sure the brain sees what the eyes are looking at It is clearly written on the aircraft. ZOMBIES have eyes but cannot see - ears and cannot hear. So get the point.

[@SpaghettiToaster]

@@andrew_koala2974 Do you need medical assistance?

[@nymmaful]

Dude, the Sully ATC clip is so awesome. He's like "Okay would you like to go to Teterboro?" -Sully "We're gonna be in the Hudson."

[@jacktaylorphotos]

Man at his best, peak performance

[@elizabethwilliams5377]

He picked the emptiest spot literally on the fly! Absolutely incredible!

[@titanlim8303]

Omg, he's the guy from Air Crash Investigations. Basically my childhood right there for some reason

[@matthiaszammit7232]

🤣 same

[@JarielJimenez]

It’s my childhood and still they’re coming out with new episodes 😂 I get excited every time a new one comes out

[@makeitrainnaren]

I saw the thumbnail and heard the voice. HE IS HIM.

[@Goddybag4Lee]

I see Mr Cox and I press play just because of Air Crash Investigation.

[@nancyaustin9516]

Oh yeah, I know what you mean. I think I’ve seen every one of the shows ever released-excellent stuff.

[@Jay12321Jay]

That first flight, WILD that the co-pilot got half the blame on that one. Telling your superior OVER AND OVER AGAIN that, "hey, we are running out of fuel" just for him to ignore it.

[@jaydumon2784]

They didn’t make sure the captain understood the situation though. Yeah, the captain should have listened but if the copilot and flight engineer would have made sure he understood the fuel situation the plane would not have crashed. And the purpose isn’t to shame the pilots for their poor job, it’s to see how the accident could have been prevented.

[@Jay12321Jay]

@@jaydumon2784 Ignoring the problem of command hierachy, apart from starting to slap the Captain in the face not sure what more one can do other than REPEATINGLY showing and expressing the "THE FUEL IS RUNNING LOW". If I am in command and not only failing to understand that we are running low on fuel, but my subordinates tell me this OVER and OVER again. That crash is on me.

[@TheEquationSlayer]

They aren’t “blaming” anyone. People will always make mistakes, so the procedures need to be robust enough to account for them. The fault is with the emergency protocol/checklist, since it did not account for things like “pilot was distracted and did not acknowledge low fuel warnings”.

[@PrograError]

This also happened to a Korean airline flight, with the captain ignoring the co-pilot due to “seniority”.

[@Paul_Wetor]

Even with the hierarchy at the time, how could the other people in the cockpit not be more forceful, since their own lives were in danger. They'd rather take their chances with a plane crash than challenge the captain?

[@betterchapter]

Most pilots recognized and solved the problem. But I like what Sully said about this type of thing. "Pilots should never be expected to compensate for flawed design." If there is a system that repeatedly fails to give accurate data to the pilot, that sounds like flawed design to me.

[@Schlabbeflicker]

This is actually a really good maxim for industry and business in general.

[@HowdIEvenGetHere]

#improvepolling

[@bendybus5165]

Same logic applies to a system too that uses pilot input as a fail safe/last resort measure - the final line of defence of a crucial system shouldn't ever rely on human input (unless human input is already a very large part of it's design and operation; the stall warning system/AOA sensors and stick pushers for example)

[@LeeStewart]

CRM is fundamentally important in aviation safety. We've seen a few accidents occur because the pilots aren't working together. CRM has historically saved lives.

[@FNLNFNLN]

Society needs to take the hint and realize that maybe commercial aviation isn't the only place CRM might be helpful. Aviation in general has a lot of lessons it could teach everyone else - when small mistakes leave a visceral, unignorable consequence like 300 corpses in a multi hundred million dollar hole in the ground, issues that might skate by in other industries quickly become critical problems that need to be solved immediately. Surgery and medicine adopted the airline industry's practice of having checklists for everything, and massively cut down on the rate of complications and mistakes, and the fundamental principle behind CRM is so universally applicable and useful you might as well just teach it in grade school.

[@Pivotcong2000]

It’s not just a few. Some of the worst aviation accidents in history had lack of CRM as a contributor like Saudi 163, Tenerife, Charkhi Dadri collision, AF447.

[@rationallyruby]

@@FNLNFNLNwow that’s a great point. I think the big difference is in medicine the issue of time is much more of a problem. Problem solving in a group relies on the group being able to talk things out. But if you only have seconds to make a decision to save someone’s life you don’t have that time. But overall I agree.

[@FNLNFNLN]

@@rationallyruby Aviation also has situations where split second decisions are required. Sure, there are things that need to be done by memory, but if you look at a variety of incidents, as soon as the plane is no longer falling out of the sky, the first thing flight crews do is to start going through checklists to troubleshoot the issue. It's also important to note that there are multiple people involved, in aviation, as in medicine, and this is where the CRM comes in handy. If everyone knows what should be done, you can have one person dealing with the immediate emergency, while the others run checklists to make sure nothing's being forgotten or overlooked, and if the pilot or surgeon is making a mistake, the copilot or nurses running the checklists can remind them. There's also the other part where checklists run in advance of acting can prepare you for emergencies. For example, pre surgical checklists involve steps like confirming the site of surgery (i.e. you're operating on the correct leg), that there's enough blood on hand in case it's needed, that there are no medication allergies, etc.

[@joemallette4729]

This was discussed in Malcom Galdwell’s book “Outliers.” It talked about how because of Korea’s strict hierarchical society, co-pilots wouldn’t challenge their captains. As a result, Korean Air had the highest rate of accidents for a period of time until they realized the problem.

[@OwlRTA]

Gladwell got a lot of criticism from people that are actually within the industry. Asiana had a normal safety record of its time despite also being Korean. The real problem with Korean Air was their poor CRM program, and even then, their safety record was on par with USAir.

[@huili-8549]

watched aircrash investigations since I was young, but now that i'm a student pilot, it hits differently

[@JaidenJimenez86]

Me too. I also listen to a few podcasts (Air Safety Detectives, presented by ex-NTSB investigators - and Aviation News talk). I want to learn as much as possible about aviation safety, flying is as safe as you make it. I actually picked up a few tips, and one time when I messed up bad, I felt like it was worth it when I stayed calm and dealt with the problem, fixed it and carried on flying.

[@schm147]

With Boeing being the way it is, we're probably gonna see a lot more Air Crash Investigation episodes soon 😅

[@EliasAhenkan]

@@schm147not funny

[@szeyintang5141]

❤​@@schm147

[@JaidenJimenez86]

United 232 is a great example of when the universe does everything in its power to end you, but you are backed up by the absolute best of the best in skill, reason and resources. The fact most people survived is a miracle - they put pilot after pilot after pilot in the same situation in simulators and nobody had a survivable outcome. The crew up front teamed with the decisive and calm FA's are true heroes.

[@VanillaEarth744]

Number one is thanks to our LORD AND SAVIOR JESUS CHRIST. Always ask for protection when you leave home 🙏🏾✝️

[@ibec69]

The moment a pilot realises they probably won’t survive but they want to cause as few fatalities as possible is a peak humanity moment. Passengers on a plane suddenly become souls on board.

[@cremebrulee4759]

The number of souls on board is what ATC always asks in an emergency.

[@Willaev]

I write the number of souls on board on my takeoff briefing sheet every flight. Gotta ground yourself on what your ultimate goal is every time.

[@poetryqn]

This comment immediately brought to mind the small jet crash on i-75 near Naples FL earlier this year. The three passengers survived; the two pilots did not.

[@18_rabbit]

@@Willaev my pilot pal says 'stay clam and carry on'

[@sambarker7930]

That first accident the captain and first officer survived but the flight engineer didn’t. Second one all 4 pilots in the cockpit survived (all quite badly injured though)

[@tullochgorum6323]

Per mile travelled, commercial flying is over 50 times safer than driving your domestic car. Considering that airliners are cruising at 30,000 ft and 500 mph this is a mind-boggling achievement by the industry.

[@pavarottiaardvark3431]

Really strong choice to pick flights 173 and 232. Even though the first one had far fewer casualties, the important lesson is how well or badly a problem was handled.

[@JaidenJimenez86]

Absolutely. Had the same CRM been applied to 173, it would barely have made local news, if at all. Portland has parallel runways, so it wouldn't have even caused any delays (probably)

[@megsley]

the fact that ANYONE survived that united 232 crash is absolutely incredible and a testament to those pilots!

[@57Jimmy]

Captain John Cox. MAD RESPECT for this gentleman!

[@strikan115]

Captain John Cox big respect and greetings from Croatia

[@tylermiller8142]

I could watch Sully talk for hours on end. So much information in one man

[@edwardhouse2933]

that account of hydraulic failure (and tail engine) was amazing - what heroic behaviour of all pilots. landing on hudson river was success when plane did not sink because heavy engines were gone.

[@stebesplace]

Feels good watching this while taxiing right now in a United flight.

[@Ayrshore]

"You would have to fly eveyr day for more than 100,000 years to be in a plane crash where someone dies" Boeing: Hold my rivet gun.

[@laughoutloudlololol]

I was looking for this comment

[@bishop51807]

Hold my door plug

[@AndreaDoesYoga]

Super informative, thanks for sharing! 🛫

[@mkhanman12345]

Thank you. Share with a friend because that is what this was meant for.

[@kuntalgo]

Thank you to every individual working in this extremely difficult condition and ensuring safety of passengers. THANK YOU.

[@TrainerAQ]

Captain Al Hayes was a good Captain. I met him when came to talk to us at Embry-Riddle. He passed away recently. Rest in Peace Capt Hayes. We ERAU Alumni carry on the values you gave us everyday we are in the flight deck today.

[@jeffreypierson2064]

I heard him at a fly-in. He was embarrassed by pilots giving him a standing ovation. I respect his honesty in relating his mistakes and crediting his crew. I don't know how many captains could have made as good of a result.

[@bobwilson758]

Glad to hear how seriously you took his words ! Great job fellas - Thanks .

[@crewsd]

8:40 It's Chesley Sullenberger, not Chelsea...

[@cremebrulee4759]

Thank you. How do they get such basic and important information wrong? It's pathetic.

[@leeoliver424]

Captain John Cox…..this guy knows his stuff, he’s great!….from 🇨🇦

[@jtgd]

“Let’s go to Teterboro” “We can’t do it. We’re gonna be in the hudson” 😅

[@juanleon3875]

Wait is that the guy from Mayday Air Disasters?

[@cremebrulee4759]

Yes!

[@sophiaisabelle01]

We appreciate your efforts. Keep it up.

[@matthewb.7172]

Bringing it down is an important part of their job, though.

[@mkhanman12345]

Will do.

[@lonewolf6364]

Unless you were in Coober Pedy in South Australia last week!! 2 individual plane crashes, 3 hours apart, one being fatal, one serious injury!

[@BayuAH]

Hey, I know that the dude from Air Crash Investigation.

[@Rheilffordd]

This is a well put together video about the topic. However… I am a little surprised Tenerife wasn’t mentioned at all….. CRM as well as other Swiss cheese factors were a factor there.

[@RayEccleston]

“What do pilots do when the worst case scenarios become reality?” “Before we start, we would like to thank our sponsor for this episode, Boeing: If it’s Boeing, I’m not going”

[@PRECIADOR]

YOUR OTHER PORTION IS AIRBUS, I BELIEVE THEY ARE FRENCH 🇫🇷

[@DanielKolbin]

Boeing is still safe

[@PRECIADOR]

​@@DanielKolbinHMM, SECOND (2ND) PLACE SAFE.

[@DanielKolbin]

@@PRECIADOR ?

[@PRECIADOR]

​@@DanielKolbinBOEING IS 2ND PLACE IN SAFETY

[@alliechotikul1621]

THATS NOT JUST ANY CAPTAIN THAT IS THE JOHN COX!!! WE LOVE JOHN COX! AND GREG FEITH!

[@Lights_Darks]

Awesome video. Captain John Cox did a great in explaining things.

[@mortalclown3812]

Good to know: It's still 200K times more dangerous to be in a moving car than to be a passenger on an airplane. Happy trails ✨️

[@skintslots]

You are usually not 30,000 feet in the air though. You very likely survive a car crash too due to safety advancements.

[@Marky-hu1rg]

LOVE to listen to Mr. Cox....

[@Bugdriver49]

To correct the record.......CRM originally stood for "cockpit" resource management. When it was pointed out the flight attendants were also a valuable source of info.......the acronym's meaning became Crew Resource Management!!

[@samueltanjw]

As they say, Aviate, Navigate, Communicate. Fly the plane, make sure the plane is going somewhere safe, then tell somebody.

[@rcsmit]

Think about the Tenerife disaster where a lack of CRM played also a huge role..

[@joshjones3408]

Sioux City Iowa....that crew an the flight engineer that just happened to be on bored....they done a fine job using what they had to the fullest...an if anybody knows......yes the corn does grow that high in Iowa..👍👍👍👍

[@hilman94]

aah, good ol' capt john cox... 😁 you know time passes by when you realize the first mayday/aircrash investigation was first aired 21 years ago.. 😅

[@nurrizadjatmiko21]

I too know that guy from Air Crash Investigation for quite a long time

[@cosmo8840]

I love this video. Make more plz

[@danieldosso2455]

Shock can happen to anyone in a danger situation

[@chelseafcrocks82]

A tiny defect in the titanium fan disk on UA232 grew for almost 20 years until it broke apart, on the one plane with the most exceptional flight crew you could hope for. Complete loss of control of the ailerons, flaps, rudder, and spoilers, unbelievable anybody survived

[@CYMotorsport]

Did he retire from the NTSB ? I never understood why Greg didn’t come on these ever so assumed while under contract he couldn’t do media like this unless a joint production with a proper credit in production.

[@daveblevins3322]

It's all good if you have more than one pilot. If you're by yourself, stay calm, and know the aircraft limits, and then if time permits, checklist -checklist-checklist..........

[@rctopfueler2841]

I live in portland and watched that plane making slow low passes( living on mt scott below the normal flight path )until in horror we watched it slowly slam dowm in a new subdivision being built ,thank god they werent sold yet ,its something you never want to see and definately never forget RIP to the 10 souls lost ...im really suprised we never had any other major events that is until that door blew off last year, lucky crew and pasengers on that one 😮

[@joshhoffman1975]

Very interesting, thanks!

[@kellypryor]

Great informative piece :)

[@glennmatthewanterolapasano8724]

Gold.

[@samcollis2525]

We need the 🐐 Bob Benson

[@sambarker7930]

It’s fair to say the Tenerife disaster (1977) and BEA flight 548 (1972) both brought CRM into the spotlight, but for whatever reason the US we’re slower to consider it

[@MZTHICK76]

John Cox 👏👏 👏

[@MetalGamer666]

The biggest problem today is the unethical practices of companies like Boeing.

[@MarcPagan]

From a pilot - not bad. ..that's a complement, English understatement style :) "Not bad" - Brilliantly illustrated in the book "King Rat" after the fine meal of a black market egg and coffee. ..provided by the "King", an American POW, to a British officer POW.

[@inigovanaman1655]

2:20 Flaps are down for landing, not up.

[@cremebrulee4759]

They aren't too concerned about accuracy, are they? They got Capt. Sullenberger's name wrong, too. WSJ standards are slipping.

[@PrograError]

@@cremebrulee4759 obviously the video was done by a intern..

[@goodson77784]

surprised WSJ doesn't put these behind a paywall.

[@joeyjamison5772]

NYT would have!

[@bloxsclaymation]

Also not only do you have the QRH but also you have Ecams

[@robertmccully2792]

How did the fuel become this low in the first place? You have to have enough fuel to start with.

[@DocuzanQuitomos]

Due to the doubts the plane"s landing gear was not secured in place, the captain flew in circles over Portland; without changing the landing configuration of the plane. This caused more drag, forcing the engines to work harder and burn fuel at a higher rate. As that happened, the captain got so focused on running every single checklist that could guarantee the landing gear was not locked in position. He got so fixed in that train of thought he ended up, precisely, flying past the reserves planned for an emergency.

[@GooseGumlizzard]

This guy has got l THE definitive pilot captain look. Distinguished, white hair, immaculate pushbroom mustache. I’d trust this man with my life.

[@Fox7-b2q]

great video

[@ianoliver3879]

Good stuff, but why the strange cutaways from the natural eyeline?

[@n3wt]

Wow good unique topic and video Flow

[@amcconnell6730]

Part of the problem for the first accident was that the jet age was very new. In a piston airliner when the engineer says you have 5000lbs of fuel - that's a lot. In a low by-pass early age jet at low level it isn't. The Captain, with 27000 hours on piston airliners just didn't twig that 5000lbs isn't a lot of fuel...

[@jacekatalakis8316]

To be fair CRM is handled differently around the world, for everyone saying it is important, yes, but I have read up on reports where CRM was ignored due to cultural reasons or a power dynamic at play despite the pilots going through a course on it, for example, Korean Air Cargo Flight 8509 where cultural expectations meant CRM was taught but not followed due to the first officer feeling like he could not speak up to his much more senior captain due to Korean culture playing a factor, despite knowing something was wrong, or cases in the US where flight crew don't feel able to speak up due to a captain who has been at the airline longer or is older than the F/O

[@kevenguanzon3548]

2:23 aircraft is landing configured, flaps still up?

[@SkipGetelman]

My how things changed since CRM was introduced The Captain now had to understand and respond to inputs from other crew members Which really is just common sense

[@HowdIEvenGetHere]

Brilliant story

[@pablorages1241]

I don't fly that much ... but I've been in 2 commercial aircraft that caught fire in flight

[@wallywally8282]

The sully event was extraordinary! I was at the time driving the 320 Bus and shook my head thinking this guy is superman, so calm! Let’s not forget his coey, JS, he got little recognition after the event, sadly! The movie? Well that was hard to watch,mainly cause Hollywood made a mess of it!🤮

[@Adrianlovesmusic]

"How much fuel we got Frostie🍦" -Said the Captain

[@Real-Name..Maqavoy]

Yup. This is what (sully) - A - *Hero* looks like..

[@lo-fidevil2950]

Ready to land would be flaps extended & gear down.

[@Mesozoic_mammal]

This video was made for all Boeing passengers out there 😂

[@Ubermench-uy7dw]

😂😂

[@MarcPagan]

From a pilot, It's safer to sit in the back of a Boeing aircraft for one year straight, 8766 hours, ..than drive 1 hour with you, me, or anyone. Each month, the FAA operates over 1.2 million flights ....a good hunk are Boeing. Therefore, the spotlight on Boeing is a classic case of "If if bleeds, it leads" Boeing has fixable issues. Including its awful business practices with suppliers. The culture did take hit since it absorbed bean counters from McDonnell Douglas in 1997.

[@Ubermench-uy7dw]

@@MarcPagan Boeing bot identified

[@dorothybennington475]

I always wonder why people who are terrified of flying watch the series Plane Crash. Maybe a desire to be reassured? What's not reassuring, after watching many hours of this show, most crashes are caused by pilot error.

[@teknoindo]

"compare to how many flight there are each year its clear flying became significantly safer" boeing : hold my 737 max

[@1Elohim1]

When the fuel is that low, instead of saying low fuel, ask the captain where he wishes to crash land. When the captain asks why we are going to crash, Answer - because you are going to let the plane run out of fuel.

[@tjbellah349]

It’s not the pilots I really worry about, Ik occasionally a lunatic or a drunk makes his/her way to the cockpit, but the Boeing issues deeply scare me

[@cremebrulee4759]

The cockpit doors are locked.

[@18_rabbit]

big nope on boeing worries: it's a corp, it can be entirely culturally revamped very very VERY rapidly! It's not just BA, many many corp's and other insitutions in the past decade have been slipping and being incompetent. That's bcuz of the usual suspects: 1. to err is human (a lot) 2. pressures to perform in an increasingly edgey society that makes up the workers of the company that has pressure to perform. (cannot emphasize it enough that IF the society itself is on edge for years at a time, then there is NO way to keep that out of extremely large companies like BA (and that is why you have to have reeeallyreally good management/corp-culture and the right attitudes from top down (all about communication and accountability. Also, it's important to know that the way ppl behave in heady times like the times we are living in in the past few years, means that the personalities/judgement/attitudes of many ppl are stretched to the maximum, AND ppl will do unusual things as a result. Also and importantly, the past decade itself has seen inflationary pressures like not seen in many decades. Inflation did not start with the Pandemic, it got cooking in the U.S. quite a few years before, really ramping around maybe '16. It causes issues at big co's.

[@exhausttimeline7112]

web 3 cohort when ??

[@Wabaanimkii]

"somebody had to die to get that safety sticker put there"

[@GargamelThinks]

I wonder who from Boeing called WSJ to make this puff piece?

[@ThePeterDislikeShow]

I've also heard the statistic that you're much more likely to be killed by the cosmic radiation during a flight than in an accident.

[@Therearethings8148]

If I want to know something about aviation, the WSJ is not the source I turn to. Also like any other news maker.

[@antoniobabb1938]

0:51 If I were a pilot I’m sticking to Paper instead electrical viewing of the checklist.

[@calvinnickel9995]

Not me. I transcribed all of my company checklists into ForeFlight on my iPad. No more losing my place. Can be electronically read if needed (especially with emergency or abnormality in a single pilot plane). iPad dies? I have another iPad plus my iPhone with the same checklist on it or the paper one if I absolutely need it. I no longer understand this Boomer obsession with….. paper. Like my bank needed my tax information. One company I worked for sent out all paper tax forms and it took forever to find. The other company I work for does it all electronically and I found it on my phone in 2 minutes. I now scan absolutely every important document I can into the cloud so I never need to find it again.

[@PRECIADOR]

HUGE !!! ✈️🛩️🛫👩🏿‍✈️

[@memarks]

What a gross misrepresention of mathematical odds.

[@dustinh4175]

Brought to you by boeing

[@avgjoeavglife]

Why are all the models missing the nose gear?

[@JaidenJimenez86]

Yeah that's pretty weird. I thought they would talk about the Gimli glider lol

[@daveerk6573]

I'm ONLY scared when the plane is in the air 🤪

[@Despiser25]

As bad as the odds are someone always wins the lottery.

[@SopwithTheCamel]

He has had nothing of note happen. And 14000 hours of which 11000 were spent doing nothing much at all. The biggest problem these people face is repetition and boredom.

[@ChrisBrindley-yakker]

"que are heych"

[@FrameGame1]

no way you choose to have your nails that long

[@SAFETYHOOD]

Ha Ha Ha funny they show Boeing 737 Reference Handbook - History shows the 737 has had the most crashes than any other commercial plane - and I almost died in one back in Honduras in 1976

[@DocuzanQuitomos]

That's an unfair comparison. The 737 model has a more crashes.because it's been a workhorse of the industry for several decades (it first flew in 1968). According to official figures, 11,797 Boeing 737s of any variant have been built (as of 2024), logging collectively 184 million flights (as of 2013). Of those 184 million flights, only 529 have ended in accidents/incidents. So, no; in spite the recurring problems of the Max variant, the Boeing 737 is not a killing machine just because it has more crashes than any other commercial airplane (it has them, mostly due to its long service history).

[@lvjungle2840]

Maybe all Boeing CEO need to watch this and stop being greedy

[@davidcaudill7779]

It's because we're the United States and we know how to fix problems other countries don't

[@WoodlandTrotter]

That opening statement is a lie.

[@4thand3]

Aren't you more likely to die in crash then get eaten by a shark

[@WoodlandTrotter]

@@4thand3 I'm not sure, but the answer is probably yes, considering it's easier to get on an aircraft than it is to get in a body of water with sharks in it. Like if you don't live on the coast of any country than the chance is basically nonexistent.

[@bengordon7635]

boeing is slowly changing that stat

[@Ieo9017]

I sold a house to someone who claimed to be Sully's copilot for a few flights. That's my claim to fame.

[@slom2529]

Except it’s not as safe recently because of Boeing.