the Insults Continue!!

[@KillaCommieFerMommie]

My heart breaks for you and your family Dale.... I called their hospital and gave the receptionist a piece of my mind.... Also left a 1 star review on Yelp, and referenced Odin in it so they would know.

[@OdintheGermanShepherd]

Thank You so much my Friend and brother!! We greatly appreciate that.

[@jeffrobodine8579]

I also gave them an "appropriate" review on every platform I could.

[@OdintheGermanShepherd]

@@jeffrobodine8579 I appreciate that. Thank You sir.

[@joanwechsler2408]

That receptionist should ask for a raise. I'll bet he/she wasn't expecting to bear the brunt of his/her bosses for their malfeasance. That's a multi-million dollar practice and they can easily afford to pay him/her off.

[@ISAIAH-yu1gi]

FYI, they are deleting your "1 star reviews" on yelp as well as few others too.

[@1st508thAirborne]

Really am sorry you are dealing with this Dale. These people are incompetent?! Best wishes Brother from my family to yours!! 🤜⚡🤛

[@Raul_Alvarado2458]

We have your back Dale ! Odin, you will always be in our hearts. Stay strong Dale. Sending prayers for you all.

[@OdintheGermanShepherd]

I appreciate that, thank you so much.

[@handsomesamson6668]

Good grief!!! Failure after failure from Woodland 👎🏻 West!! So very sorry your going through this!! Unbelievable!! Missing Odin is hard enough!! They just keep adding insult to injury!!!💔💔 Thanks to everyone for your love and support!! It really helps!! Love and hugs🐶❣️❣️

[@LauraRyan2007]

I pray this NEVER happens to Sam or Bella!!! Please take them ANYWHERE else!

[@handsomesamson6668]

@@LauraRyan2007 Thank you! We have a vet we’ve used for many years. We had a boxer named Jenny before $amson. We took her there for most of her life. So appreciate your thoughts and prayers!!❣️🙏🏻🐶

[@tigerback62]

This is unbelievable. What is wrong with these people..... I am so sorry that you and your family is going through everything.... We all love and miss Odin. You have every right to be upset. Please know that we all support you and your family.

[@ruthwarrick5649]

We all lost a great friend and your sadness is strong with all of us

[@TheYukonnahanni]

My HEART is Breaking for You & Your Family, with the loss of ODIN !! Sheer Incompetence on the Vets. Part, not to mention the Heart Ache being put upon you from their INCOMPETENCE Staff !! We will Always Remember Him & Honour Him & Your Family !!! Blessing for Sharing Him, with so Many of us so far away from Our Own.. He will Not be Forgotten !!

[@sabined9999]

Hi Dale, as I told you before: IT'S UNBELIEVABLE, what they did to Odin, to you and your family! I'm still shocked! As they found out what is going on on KZbin they were only concerned about what customers could think about their behavior! That means about their money! They really messed it up so badly, I'm in rage because of that! I completely understand you, actually I'm proud of you that you're still so calm! It's disgusting what and how all this happened! In my prayers I'm with you and your family hoping for justice! The only thought that gives me some peace is to know our beloved Odin in a better place! ❤❤🐾 And I'm sure he's watching over you and the entire family!!

[@michaelmiles7627]

Hi Dale, I am very sorry for what you are going through. This Animal Hospital makes a mess of everything, it is truly shameful and your indignation is perfectly understandable. I am with you all with my prayers.

[@lorettalouvros207]

I almost can’t believe this….I am speechless! Wow!! I hope you wrote a review about your experience and reported them to the proper authorities too!! They had better give you your money back ASAP!! Oh my gosh. Bless you and your wife 😞🙏🏻. My deepest condolences again. I feel so horrible for what you all are going thru Big Love ❤️

[@OdintheGermanShepherd]

Thank You so much Loretta, we appreciate the nice comments.

[@ezrabrooks12]

Loretta///// MONEY BACK IS NOT ENOUGH!!!!!!.....THESE BASTARDS JUST WISH THAT HE'LL SETTLE FOR HIS MONEY BACK!!!!!!!!

[@deborahdenton6851]

It's ok Dale, vent all you want, that's what friends are for, ❤️

[@rxfloyd1]

I'm so sorry you're having to deal with this after Odin's death. He was such a beautiful boy, and made my day better watching him . Sending you condolences and hoping that this will be resolved soon (vet office refunding you).

[@OdintheGermanShepherd]

We appreciate that! Thank You so much.

[@jyotimaini5266]

I can't even imagine what you might be going through. And those A**h**es are messing it further... I am too far (in India) but i have forwarded about the hospital to my friends and family who are around your area and asked them to bring it bad name in whatever way they can. Those people should feel the pain you are suffering and us for being part of Odin's extended family. We love you guys. Be brave and be blessed🙏

[@OdintheGermanShepherd]

Thank You so much

[@Ramsrule9975]

Hi Dale, I’m so sorry you are going through this.. THANKYOU for keeping us posted even if it’s bad news!! RIP ODIN

[@GrappleVision]

I hate how this has played out for you guys, but I hope you take something from knowing that Odin will leave such a large impact on the world.

[@OdintheGermanShepherd]

Thank You so much!! I’m a sub and big fan of yours!!!

[@kelperdude]

What a mess. It must make you question everything that they communicated to you about Odin while they were supposed to be working on his test results, which may have not even been his results.

[@OdintheGermanShepherd]

100%

[@28olive]

That’s exactly what I was thinking. Did they even have an idea what was wrong with poor Odin? I doubt it.

[@OdintheGermanShepherd]

@@28olive we still don’t know what killed him, aside from veterinarian negligence.

[@SeamHead33]

STAY STRONG BROTHER. Odin is looking down from heaven and he doesn't want you upset.

[@christinechadsey6414]

Absolutely disgusting what this vet did. To just keep piling it on is asinine! Keeping you in my prayers and love to you and your family.

[@OdintheGermanShepherd]

Thank You so much

[@KongSunWu]

I got a German Shepard about 10 years ago. I love him with all my heart. I have been watching your videos for years and feel your loss. About 4 years ago my dog got a fox tail in him, he had an oozzing sore that would not heal.. The vet tried surgey to find it as fox tails move. There was a fear that it had gone into his organs. They sent me to a pet hospital that was almost like a human hospital Sage pet hospita, they have 24 hr emergency care.. They did a can scan and were able to save him. I was almost in tears when I took him to there with the thought he might die. I understand how you must feel now. I grew to love Odin

[@OdintheGermanShepherd]

Thank you for watching and commenting.

[@nancyhusseycarter3961]

Oh nooo 😭🤬😱, so sorry you and your family are going through this on top of Odin’s passing.

[@whoami6601]

This is making me speechless. Keep it up Dale. We totally understand, keep posting those videos. If talking about everything to us helps you cope, keep posting. Please keep us updated if you can. All the best to you and your family.

[@lornamackenzie343]

Dale i quite understand your anger. Woodland West Animal Hospital sounds absolutely deplorable. They treat you like this then complain about their reviews. I would keep calling them out until they take responsibility for their disgraceful treatment towards you. I have been thinking of you both. Thankyou for sharing this with everyone. Stay strong Dale. 🙏💙

[@GinaBeana_Tootsie]

Well said Lorna 👍🏼

[@OdintheGermanShepherd]

Thank You Lorna

[@davewolfy.5932]

Right Lorna💜

[@tanuki0803]

My gosh it never ends. How many pets lost their lives at their stupity. 🥺

[@TheYazmanian]

We have Odin's back just like he was loyal to his family. Happy that the pressure we applied got them to finally respond correctly. I feel terrible for any pet and their family that has suffered at the hands of these incompetent people. And now that they've agreed to give it, you can probably sue if they don't.

[@GermanShepherdDaphne]

It’s not just them. It’s hard to find a good vet. The vet that Daphne has been going to for 3 years is incompetent as well. I’m so disgusted right now! Poor Odin! Damn! He will be missed. I’m so sorry Dale.

[@DavidWilliams-ck4ce]

I would say the owner needs to take the lead on this and not delegate this to anyone else as we can call see how this debacle continues to affect your family. We can hear the pain this is causing you all in your voice Dale. I hope this is taken care of soon.

[@LauraRyan2007]

I wish KZbin would let people comment with screenshots. I did it. I left a “review”. And I couldn’t care less if people come at me for it. Keep the videos coming, Dale! Odin is proud of you! 👏🏻👏🏻👏🏻👏🏻👏🏻

[@OdintheGermanShepherd]

I saw your review, thank you so much, it means a lot to us. ❤️❤️👍🏻👍🏻❤️❤️

[@LauraRyan2007]

@@OdintheGermanShepherd Yay!!!! Oh that makes me feel better. All that matters is you & the incompetent vets see it. ❤️🙏

[@stoic_oak]

My words of Honor and Respect in Memory of Odin will continue until these uncompassionate beings acknowledge their ill ways. The damage they have done can never be repaired. Public humiliation may be the only option for them. Improper management of the morals and ethical code for a Veterinary clinic and the "doctors" who are supposed to care for the lives of our furry Family members. (F'N upsets me in a very bad way). I stand with you Brother. If I were nearer to you, I would sit with you around the camp fire to hear the awesome tales of Odin The German Shepherd, sharing good food and drink in his Honor. My heart goes out to You and Your Family my Brother. Odin deserves Respect and Honor!

[@OdintheGermanShepherd]

Thank You so much, and we really thank you for reviewing them.

[@lt.danslegs9737]

Good lord! I am truly sorry that you’re still dealing with this nonsense. There are no words. Better days are ahead brother. Time heals all things. Thoughts and prayers.

[@GrovelandJohn]

Hey Dale, I'm so sorry for what you and your family are being put through by these insensitive people after your heartbreaking loss. Have you thought about getting a lawyer and having them do the talking for you? That might be the kick in the pants that they need.

[@elenavivi2662]

I’m soo sorry Dale. 🥺😭 This is so painful. Please Dear God I hope this is resolved soon. You haven’t properly grieved for Odin. This horrid, unimaginable and anger seething tragedy has taken its visible toll on you Dale and my heart aches for you and your lovely family. No one deserves such incompetence and thoughtless half hearted attempts Dale. Cruel. I pray you get relief soon from this nightmare y’all been living with. Slumber In Eternal Peace Odin. Your untimely demise was not in vain! We love you Odin. 😔🌹

[@GinaBeana_Tootsie]

Odin deserves way more respect then they gave him they didn’t know him….. but they are going to see who his friends are the Truth will always outweigh the lies. They will find out how much they have hurt everyone of Odin’s loyal friends 💔 that they have treated Odin so disrespectfully. Dale there are no words this is way to much…. They are not even allowing you to grieve I’m so sorry 🙏🏼💋

[@angelapaden5280]

PLEASE contact the veterinary board. There. Only concern is the negative impact on the business. You don't want another family to to endure the same experience

[@angelapaden5280]

And please don't make any further agreements with this facility until you thoroughly think things through and get legal advice. You don't want to get your hands tied.

[@Theothegoldador]

Rip Odin the German Shepard

[@26laf]

Love to you and your family. You are such a wonderful family and so loving to your pets. You deserve better.

[@OdintheGermanShepherd]

Thank you, we appreciate that, Lisa

[@ruthwarrick5649]

Don’t take anything down and make sure everybody knows they caused the (death ) of your best friend not just a dog 🦄♥️😢😢

[@worldweary3320]

I'm so sorry about all this Dale and what an absolute mess! I hope that the vets do what they said they would and I'm thinking a grovelling apology might not go amiss too after this latest screw up. Please stay strong and I'm hating seeing you so angry and upset by all of this.

[@valentinat3250]

I grieve with you- I lost my pitty-German Shepherd mix the same day. I 💔 Odin.

[@GinaBeana_Tootsie]

Sorry for your loss dear 💔🙏🏼🌹

[@OdintheGermanShepherd]

Sorry to hear ❤️❤️

[@valentinat3250]

@@OdintheGermanShepherd 🙏🏻

[@lornamackenzie343]

So sorry to hear that. 💔

[@angelastiegler3271]

Wow...the incompetence and lack of empathy and integrity is mind blowing. Sorry you are going through this.

[@OdintheGermanShepherd]

Definitely! Thanks

[@sophiaduarte745]

Oh Dale I sure can understand your Anger, they should admit to their mistakes and say they dropped the ball..I pray this nightmare ends soon for you and your Family.

[@OdintheGermanShepherd]

Thank You Sophia!!

[@sparkledonut4860]

This is so very sad. I’m so sorry. This is hurting me so much. Stay strong Dale🧡

[@rigormortis1355]

Stay strong. ❤ RIP Odin ❤

[@OdintheGermanShepherd]

👍🏻👍🏻

[@anaquintanilla2389]

I am so sorry for the loss of beautiful Odin. He now plays with with his new friend Trooper, we let her cross the rainbow bridge in April. 😥 It was the saddest thing we ever had to do but it was the right thing to do. I'm sorry that this hospital is adding insult to injury! May you and your family get the closure you so sadly deserve. RIP beautiful Odin! ❤🙏🏼🌈🐶

[@maryrichardson6029]

Oh Dale I'm so sorry you're having to go through this. I agree with your aggravation. Odin was family to all of us as well. Peace Brother. Mary from Kentucky 💕🇺🇲

[@Flowershark]

Dale, I have been following you and Odin's adventures for a long time now. I have watched Odin grow, your family grow, the neighborhood pack grow and your parents pups grow as well. I haven't posted anything yet because honestly this has been really hard for me and I don't really know what to say. I have never met you or Odin but for as long as I have been watching I feel like you are family. Losing Odin was like losing a piece of myself. I know it may seem weird, but to me it's an end of an era in my life. To have these people at the vet clinic further your pain, our pain by their actions is unbelievable. I wish there was something I could do to take it all away. Just know that so many people are here for you and your family. You have every right to vent and share your frustrations and make others aware of what they have done to you. I pray that this comes to an end soon so that you may be able to move on and find some closure. Don't ever forget, not even for a second, that you are the best parent Odin could have ever had. He knows you did everything for him and so do we. I'm praying for all of you! The memory of Odin will live on in so many of us. He was a true good boy.

[@stevekundzala676]

The Ferguson's probably got the refund! Sorry this is dragging out for you! We wish you peace of mind.

[@ronski.]

bingo

[@OdintheGermanShepherd]

Thanks Steve…we’ve gotten so many compliments for the pictures you sent us!!! Thanks my friend.

[@marlisstelter7873]

Hello Dale, hello Tracy ❤️5 years with Odin was so extraordinary for me. I have seen all the videos. I loved your videos of the wilderness camping You and Odin were the reason for my English language reactivation. I understand better than I speak.What is happening here is incredible and unacceptable. It is right that you make all this public. These people are incompetent. I feel. for you and I see you fighting back tears in this moment. I also have tears in my eyes. Why Odin???? He could still alive. I believe in that. We have a saying. Doctors guilt is covered by earth. Greetings from Germanyl💔🐾😭 And I forgot Leroy. He was by his site in death. I see them in the first video, both so small, thank you Leroy😭

[@OdintheGermanShepherd]

Thank You so much for the great comment!! We appreciate that.

[@white5_romeo]

GSD owners stick together! Ur in my prayers Dale. R.I.P. Odin!

[@OdintheGermanShepherd]

Yes! And thank you

[@mp2832]

I'm so sorry you're going through this Dale. This has been a catastrophic nightmare with these people. All you wanted was the proper care for your kid Odin, and you got nothing from this company. Like I said before, in my opinion and dealing twice with these "animal hospitals" there bottom line is one thing...money. I'm so sorry that you're going through this while you and your wife are still grieving the loss of your beloved 💔 Odin.

[@mom2huskies]

I am sorry for the loss of Odin. This makes me wonder if this vet has mislabeled medication, medical charts and so on. I would never go back to Woodland West.

[@marycook5020]

People need to know what this hospital has done . Don’t take the videos down. If this can save 1 fur baby for someone it’s worth it.

[@davewolfy.5932]

We all miss him 😢🐕💜

[@johnotooledoggames2336]

🇮🇪 very good and I am just so sorry

[@msr1116]

Dale, I've been refunded money back onto my debit card from my local grocery stores and it's sometimes taken 4, 5 or even 7 days to appear on the bank statement. Be aware that in some instances in some states, that by accepting money, you are agreeing to not pursue any further litigation and it will close the door on the matter. I so hope you spoke with a lawyer at some point.

[@tobykaigaming7747]

I gave them all 1 star we will envenge Odin

[@tobykaigaming7747]

Just woodland west

[@OdintheGermanShepherd]

Thank You so much.

[@tobykaigaming7747]

No problem

[@coleenfarquharson3009]

Sorry Dale its real sad💔

[@OdintheGermanShepherd]

Thank You.

[@patriciah.3425]

So sorry, this has been such a heartbreaking time for your family, made even worse by poor medical care and incompetence. Both you and Odin deserved better.

[@Kay-nv7fz]

Dale, my heart is broken for you and your family. It is tough enough to lose a beloved pet, but this continued incompetence of the animal hospital compounds the hurt. The owner of the hospital needs to fire some of the employees, if he values his business. So sad for you, Dale.

[@bradbeaman3502]

What's even more galling (to me) is that they probably knew Odin was dying, and should have been honest with you. Of course, no pet owner ever wants to hear that. To have you buy medicine and try to force it down Odin was reprehensible. So sorry for all of it, Dale.

[@zuzupetals6025]

What you’re seeing is a vet hospital in panic….trying to appease you so you don’t sue because they know you have an easily winnable case. I’m sorry you’re having to go through this.

[@jodyljohnson8515]

Awe Dale....my heart still aches for you and your family 💔 from the first jab in the heart to all the mistakes they continue to make feels like more jabs to the heart!!! Please know that we're all praying for you and your family 🕯️🕯️🕯️ Jody💞

[@OdintheGermanShepherd]

Thank You so much Jody.

[@egparis18]

I can't tell you how sorry I am about this, Dale. Words aren't enough. We're all thinking of you and wishing comfort to you. I hope time will do something to heal your pain.

[@OdintheGermanShepherd]

We appreciate you. Thanks a million.

[@randylalrinsanga3078]

Why do they keep doing this. They honestly need a more a better staff. If they were more careful and competent, who knows, Odin might still be here with us.

[@OdintheGermanShepherd]

Definitely!! 👍🏻👍🏻

[@foxybrown1742]

Hey Dale. Well I'll be damned. Excuse me. They will get ANOTHER CALL TOMORROW. TOTAL INCOMPETENCY. WE LOVE YOU AND ODIN ALWAYS.

[@OdintheGermanShepherd]

❤️❤️

[@ronski.]

this whole situation to me, screams negligence. Have you consulted any legal advice?

[@OdintheGermanShepherd]

Not yet…at this point we just want our $$ back and to forget this…it hurts so much, still….thank you for Watching.

[@michaeltraub3614]

The heartache and the worry have my fullest sympathy. Speaking as a lawyer I would advise the greatest caution before launching legal proceedings even allowing for the way American cases for damages are dealt with. From Michael Traub in Johannesburg, South Africa

[@ronski.]

@@michaeltraub3614 nice job speaking your lawyer lingo, I dont follow....so you are suggesting him to stand down? they dicked him at every corner of the interaction.

[@ronski.]

im not trying to argue or debate, i mean youre the lawyer. I just wanted to know how the law would see this.

[@nicocas2801]

This whole situation is beyond disrespectful. They kill Odin and they don't even care.

[@CrystalTheAnimalLover]

Now why would they give you a letter and 10 % off to the wrong family shake my head and they never gave you money back ridiculous hugs

[@R.M.MacFru]

Wow. When it was about Odin's life, they wouldn't call you back for anything. Now that they're being called out on it, then they called you. That place just shouldn't be in business. I'm gonna bet that the Ferguson's had a similar story about Woodland, and that coupon was to try to smooth over the death of their pet. Sending more prayers to you and your wife for strength and peace. 💜

[@kathymiller9351]

OMG! IM SORRY I HAVE TO YELL, BUT THIS IS SO SCARY!! IF THEY ARE MIXING UP OWNERS,AND PET NAMES, ARE THEY MIXING UP BLOOD TESTS, X-RAYS, AND SCANS? THEY NEED REPORTED! MY HEART IS BREAKING FOR YOUR WHOLE FAMILY 😢😢❤️❤️❤️🙏🏼🙏🏼🙏🏼🙏🏼

[@melissa69bruins]

Keep making these videos. It helps you and show that vet hospital to get their act together

[@pattybfcakes]

Wow I think you have handled this with great decorum. Total inept behavior on the vets part. Prayers for you and your family. This is a microcosm of whats going on in our country. I hope this ends soon for you and brighter days come your way, once again thanks for sharing Odin with us.

[@OdintheGermanShepherd]

Thank You for watching!!

[@2115virgo13]

Oh Dale , so sorry ! That vet is ridiculous ! I really hope that they held accountable . Do they not know what you went through! It’s all about money for vets.

[@rianlynn3854]

This insanity. I would be so rage driven, I cannot fathom how much this hurts you. Im all for calling them out, Im all for you getting your money back and even to go as far as wanting to compensation for emotional damage at this point. When my kitty passed I got a concolence letter and a note saying they donated to a research charity, but they did't do anything for him. He had FIP and he just started showing symptoms one day. their solution was just feed him more, he needs to gain weight. he was sick, he wouldnt eat. this was during covid lockdowns on a weekend so it was emergency only and the waits where so crazy. the letter still sucked. I cant imagine having to go through the neglect and misstreatment you went through. Imma find this hospital and give em a peice of my mind too. this is inexcusable.

[@kerryknauf8196]

Omg what a mess I can't believe this is happening

[@Maritzen84]

I am so sorry for everything you and your familiy have to go through. We lost a 8 year old dog without any warning about to years ago and it still hurts, so I understand... and me and my dogs send all our love. Odin was a wonderful and very special dog. He will allways be remembered.

[@OdintheGermanShepherd]

Thank You so much

[@Mike-0201]

Dale I know there are boards for incompetent doctors, what about vets? Maybe you contact them and file a complaint over EVERYTHING!!! Then contact a lawyer and sue the hellout of them!! This makes me so sick that this is happening to you and what happened to Oden. My heart goes out to you. Please stay positive! Thank you for the up dates.

[@reinaldotorres27]

NO!!! Dale, you took the words right out of my mouth, this is just straight up incompetence! How do you get the name wrong TWICE?!! I live in Miami and will be writing a review shortly to the express my anger!

[@OdintheGermanShepherd]

Thank You so much!

[@reinaldotorres27]

@@OdintheGermanShepherd You are welcome! I just posted my review!!

[@OdintheGermanShepherd]

@@reinaldotorres27 👍🏻👍🏻

[@KimNgọc2003-y1j]

They only care about the money but not their profession!! That’s really sad and heartless.

[@davidperkins9603]

Gosh this is bad. I hope they finally do what’s right so the healing can begin.

[@4848patty]

You should sue them for negligence

[@wendysparks4346]

I’m so sorry this is taking so long to be resolved. Communication seems to be the problem as they continue to give different names in letters and emails. Receptionist are always the brunt of calls if anyone has complaints instead of the actual management. Perhaps a letter or email sent directly to the manager would speed things up? For your families peace of mind I dearly hope this is something that can be resolved quickly

[@princessinfinty]

I went to their Website but they have disabled the option to leave a review so I went to Facebook but I don't think they'd approve my comment there either...So I'm headed to all their other platforms and making it known everywhere what they did to precious Odin. I can't get over it.

[@barbapapa9741]

Hello,Dale. I'm really angry.You know, Odin was also my friend-whenever I was low I watched an Odin-Videoclip and cheered up again..And now this: Mistreatment of your best buddy, these impudent insulting letter or mails and not paying back the 700$ you payed for nothing - that is really the last. I feel with you-to see you suffer like that and be upset.....tears are in my eyes.😥😥😥😥😥😥😥😥 But life must go on even if it is very hard right now. Get the strength with your dad-mom-wife-daughter and your friends. They will help you to overcome your heavy pain. My thoughts are coming from overseas and are going with you. Greetings

[@OdintheGermanShepherd]

I appreciate that, thank you.

[@anthonyplanzo1082]

It's like a twilight zone episode. Idk how u can keep your composure and not beat the hell out of that guy. Unreal.

[@GinaBeana_Tootsie]

I agree

[@OdintheGermanShepherd]

I’m hurt and infuriated…that is why I don’t go there…I fear I couldn’t control my anger and frustration if I did.

[@OdintheGermanShepherd]

Thank You for leaving the review, We appreciate that.

[@anthonyplanzo1082]

@@OdintheGermanShepherd It's the least I could do Dale. Odin deserved so much better and so did you.

[@28olive]

Dale OMG such incompetents!!! What a terrible place. I hope they lose a lot of business. They don’t deserve to be in business!! 😡. They are in it for the money, and not because they care about the animals well-being. I’m so sorry you are going through this!!

[@barbaraadelman2391]

I am so sorry about this insult to terrible injury. This is unbelievable. Wish there was some agency or TV consumer advocate you could go to. Just so sorry (and angry about it for you!).

[@iguana9173]

Dale: I miss my Odin. Odin: ( watching down from heaven) and I miss my master.

[@ruthwarrick5649]

This one really makes me cry as mat of them do / I still say they caused ODINS DEATH so sorry we are all going through this but most of all you and family I see a new vet in the horizon

[@GSDMajor]

Now it sounds even worse than in the previous video. Level of their ignorance is sooooooooooo high that this is so so so ridiculous. Very bad vet hospital, I'm reading some comments on the Google and I see it isn't a good place for pets. Shame on them and I hope for a great 1 star review bombing on Google, other people need to know that they should to keep their pets away from this place of incompetence :/

[@arleneauditor7232]

This people are sick. They are the ones who needs more medical attentions specially in their mental aspects... evil 😈. They only think for there own good. ... Prayers for you and for Odins justice from me and my family. 🙏🙏🙏

[@joanwechsler2408]

I just posted on Google Maps in addition to posting on Yelp. This organization should be shut down. There actions are criminal.

[@OdintheGermanShepherd]

Thank You so much, the negative reviews mentioning Odin has made a difference.

[@Remyboyandhismommy]

Good grief they can't get names right. Shows how they really care.. SMH. It's more uplifting this person which worked since she was 15? Seriously? This place is a piece of work. Sending you a coupon like that is going to repair what has been done and like they think you will ever go back to them is a joke. You have every right to be mad. My heart breaks for you and your wife.

[@Remyboyandhismommy]

I just put a review on Yelp.

[@OdintheGermanShepherd]

Thank You so much, the negative reviews are why they said they would refund our money.

[@MrLeroythecat]

Sorry for your loss. Hopefully you would consider saving another dog to hopefully help ease the pain.

[@blessed1940]

Unbelievable. They messed up all of us. What am I going to do without watching Odin? This is bad. Maybe the refund went to the Ferguson family. I will not bring my 22 years old dog there. He has lived this long for someone to mess him up. How long it takes to swap a card so you can have yr money back.

[@leotaro7174]

My heart is breaking for you and your family. I almost can't believe this... 10％ coupon makes me angry.

[@coleenfarquharson3009]

Good morning Dale, These are some crazy pple...Cheer up through this all 💙🤗

[@OdintheGermanShepherd]

Thank You Coleen…we greatly appreciate you!!

[@RosePedal1016]

Money probably went to the wrong family although there probably more family’s going thru the same thing , the 10% coupon really dumb , dumb , and dumb shows they r in it for the money !

[@Newb118]

10% off your next visit? Aswell as being a ridiculous coupon % did they forget u probably wont be using the coupon as your dog has died?

[@handsomesamson6668]

I thought the same thing!! This whole situation is ridiculous!! Woodland west seems very callous to Dale and his family!! I have seen nothing indicating genuine concern!! Heartbreaking!!!!💔 Thank you for your support!!! ❣️🙏🏻

[@JK-dj1zj]

All I can say after hearing this. Get a lawyer Dale. Sounds like you're getting the run around and a letter from a lawyer will make them give you your money in full.

[@dougfoster2284]

Dale, Stay strong.

[@susanharper2881]

It gets more and more complicated, just maybe they transferred the money to someone else account just as they sent the "Roxy" response and the coupon to the wrong family. Not a vet I would want to go to, not that I can as I live in Canada but if I knew anyone near them I would for sure not let anyone go there. Hugs and love from me and Bentley (Cat).