The Must-Have Salon Policies

Рет қаралды 4,208

Күн бұрын

Пікірлер: 22

@genamatthews9544 Жыл бұрын

What ever policies an owner has, I feel that they need to have them posted clearly in an area where the clients can see and read them comfortably, safely and understand them. That reminds me of a post I need to put in my Facebook group for my Tupperware business.

@kelleywood4498 Жыл бұрын

The technician also should abide by their set policies. I recently found myself looking for a new technician because they canceled/rescheduled on me several appointments consecutively, “I’m sick/running a fever/have a headache/other excuse” and they knew that I would need to rearrange my schedule as well. I finally decided to take my business elsewhere. It’s sad, because she’s been a great friend for years!

@NanaNan1 Жыл бұрын

Absolutely, your time is as valuable

@gitnailed5030 Жыл бұрын

Thank you both for this opportunity to be on top of our nail game. Policies enable us to do what we love. Nails 💅. Wishing all of you at Young Nails a happy 4th of July!!

@michelle.mood7 Жыл бұрын

Thank you for discussing and sharing this often overlooked subject

@NanaNan1 Жыл бұрын

One thing I think new business owners need to know START as you mean to go on… don’t take less money than you are worth, no shows, late policy, phone etc..

@tellingis636 Жыл бұрын

Mine are: 48 hour cancellation, or full balance due No extra guests MASKS are required if you are COUGHING, SNEEZING, have a RUNNY nose or just not feeling great. Non-refundable deposit No checks

@NanaNan1 Жыл бұрын

I think I may change to 48 hour - thanks that allows enough time to fill the slot -great policy

@KathyMcDowell1 Жыл бұрын

Thank you

@rochellecarpenter8092 Жыл бұрын

I don't think people faults auld ever be put on social media eveeeerrrrr it's something that should be one on one and personal I just don't believe in it but that could be my age showing since I come from a diffrent era social media can get people hurt or even killed so thats a big no no for me soooooo I just want to thank yall again for having the educational videos for us to listen to and watch they are amazing but most of all yall are amazing 😊 🤗 ❤

@hammypie Жыл бұрын

Can you recommend one bit from YN for removing gel polish for a beginner?

@youngnailsinc Жыл бұрын

We use our coarse safety bit. kzbin.info/www/bejne/hmiUkqCro92AhpY

@sarahmcmillion3203 Жыл бұрын

Hi I once fired a client because she kept waiting too long for fills and would only come back when her nail lifted to the point of bleeding and very painful wanting an emergency removal I gave her ONE warning and of course she did it again I removed all the nails and sent her out of the shop. Should I have handled that differently???? P.S. we’re still really good friends

@youngnailsinc Жыл бұрын

It's always important to have honest conversations with your clients about how often they will need to come in as well as explaining why they shouldn't wait too long in between fills. We also recommend setting and posting your policies so your clients know what you expect. If you explained your policy and the client knew that's what would happen and still didn't come in as recommended, that was her choice and you simply followed through on your policies.

@karenmcdoanld8805 Жыл бұрын

I do not let animals in my shop...I had an 80-year-old lady would show up 5, 10,15, 20 mins late every Friday, never said I am sorry and that screwed up all my other appointments. Until she said to me, I don't give a dam about your other appointments. Whoa! Then used the F word on me I don't not use that word.. Guess what she is gone. Thank you for this!!

@KathyMcDowell1 Жыл бұрын

@tracy -Have you ever bartered ? Traded basically nails for food, goods, or services?

@youngnailsinc Жыл бұрын

Many techs do use bartering as an option to trade. If you choose to do this, just make sure it is legal in your state & that you trade for fair compensation.