The relationship between Black owned businesses and customers

[@aisoaification]

Im black and I can honestly say many black ppl treat eachother horribly! Working with other black colleagues is a nightmare many times for me, they treat others with respect but will talk down to other black people.

[@2trutwin]

Facts

[@aisoaification]

@2trutwin it sucks but I prefer working with other groups than my own most times bc it's easier to navigate them than my own blk ppl.

[@alwaysright9099]

That’s in all cultures ! I worked at a Korean bank and they treat each other like crap. Indian company same

[@fooleycooley04]

I hate this for us... I know the feeling

[@brianal7143]

The worst work experience I had was working on a predominantly black team. Petty behavior, disrespectful and stressful. I'd never do it again

[@kashmoney1043]

It starts with black men and women respecting EACH OTHER.

[@janicescott-pair97]

So true.

[@t.alexander5412]

Respectfully I agree with you in part first both man and woman needs to have something to respect. I would add that starts with Exodus chapter 20 verses 1 through 17. God tells us how to conduct ourselves but since our ancestors from back in the day all the way up through to this very day with our people we do not listen: obedience is key disobedience leads to Deuteronomy chapter 28: The blessing and the curse. Until we turn back to God this is what it's going to be it doesn't matter if we have money don't have money in the city or in the country our people are gravely damaged the curse is no joke. The world can see that it is something wrong with our people but we ourselves only a few of us see it. I encourage you and others to keep God's commandments laws and statutes. It's tough out here sometimes between a rock and a hard place I want to deal with my people honesty love and care but we make it very difficult then we go to others outside of our race and have negative experiences. Peace and blessings have a good Sabbath day.

[@negroraven9458]

They get it from they MOMMAS!!!

[@SmokyOle]

It starts with the women respecting the men. I don't get any smoke from other blk men usually but women are always usually the ones who are moody and angry in customer service. I will say some a nice but it is inconsistent.

[@PamBeesly9545]

I wish black men would unpack their misogyny. Saying we need to respect each is like putting a band aid on a wound that needs stitches.

[@BlackGuitarist]

I don't expect discounts but i do expect if black businesses charge high prices then the quality of product and service should match. Idk how many times i tried black owned restaurants and they overcharged for mid food.

[@mssheena24]

This 👏🏾👏🏾👏🏾

[@kelj4517]

@BlackGuitarist I agree with you 100%

[@phyllisreese6476]

Right, less quality / quantity....More money..

[@janicescott-pair97]

Same here.😮

[@L.W.t.D.]

I agree 100%. This pushes black people away from expensive black businesses with low quality.

[@beatsbydizzy8932]

As black people we are doomed, our ancestors were great, but now it's too much self-hate.

[@luvemyblacnessinmee6671]

If you believe that then that’s sad BUT those are your feelings &I can respect it

[@stuartewoldt1513]

What is a big problem for Black an Whites is the way media's portrayal of us.

[@andrejones3562]

That’s a myth about our ancestors being great if that was true we wouldn’t have had slavery and look at the condition of africa today smh

[@beatsbydizzy8932]

@luvemyblacnessinmee6671 not my feelings, look around you.

[@Jamie-ip2um]

​@andrejones3562 Are you serious? You should do some research on the CONTINENT of Africa. It's not as bad as the media shows you.... If "our" Ancestors weren't GREAT would the video you're commenting on exists? Would African Americans exists?

[@laurymakesaway6695]

Why does she have to be BROKE because she works at the airport? Why try to degrade her. This has nothing to do with being a woman. It has to do with the arrogance and disrespect.

[@nailboy7370]

Please. He was mad.

[@isaacisrael4593]

And very aggressive and disrespectful towards her.... black on black crime is not just only street violence.... it's self hatred towards their own black people ​@nailboy7370

[@TrangPakbaby]

Black men HATE black women. I think the minute blk women realize that the better off we will be. I avoid them at all cost. Blk men are a mess lol

[@Pretty_BlaqGyrl]

No. Black celebs call their fans broke constantly. But when they get into trouble, they look for those same broke black ppl for support!

[@PamBeesly9545]

He’s calling her the B word. His misogyny runs deep.

[@mslatashabanks]

A conversation that definitely needs to be had. I patronize businesses with good service and products. I treat people how I want to be treated. We need to better.

[@linglang7322]

Simply said, and that's it, that's all.❤

[@heirtothethrone000]

Exactly

[@themultifacetedmami]

I work for the airline and get treated the worst by young Black women my age, to be honest though when it comes to air travel everyone is extremely entitled and rude especially to gate agents.

[@djmula25]

Definitely rude dealing with some blk customers

[@negroraven9458]

Black womens disrespectful disposition is why your the least married. It has nothing to do with “intimidation.”

[@Noelle.Tyler90]

I’ve worked in customer service for many years and the worst customers I’ve ever had were black women. I guess they thought because we’re both black it gives them the right to speak to me like I’m beneath them. You couldn’t pay me to work at a customer service desk at this stage in my life. I’ve experienced way too much nonsense in this field when I was younger.

[@bosstravels36251]

Wow I'm surprised praying for better for all of us.​@@Noelle.Tyler90

[@JuliusTurner-hm6ff]

If you had a brain, you'd know this show and your perception of a particular individual, has nothing to do with skin tone. I've been to Chinese restaurants with ghetto Asians, wht restaurants with rude waitresses, Mexican restaurants where they're rude and ignore you. Wtf are you people talking about?!!!

[@tom11zz884]

Go where you are appreciated. Enough on this black business supporting if they don't respect you.

[@jacoreywilliams5924]

That goes with any business. I love to support black businesses, but I don't support all of them due to rude customer service, etc. Same with Latin American businesses, etc.. if they are rude towards me, I don't go back. But still help and support your own people who deserve the support.

[@phyllisreese6476]

​@@jacoreywilliams5924Right Right

[@KIMjB72]

@@jacoreywilliams5924 When you've been burn by one your hesitate to give anyone a second bite at the apple

[@tz1434]

Exactly, it’s about service no matter who you are.

[@justlearner2012]

This is the whole point of this news report. To prevent the community from supporting each other and you fell for it that quickly

[@KIMjB72]

I'm Black and it's hard for me to shop Black own or hire Black own. Some of my family have been scammed by Black own business

[@jacoreywilliams5924]

Other businesses scam more than black owned businesses. Go to the gas station thay owned by an Indian or middle eastern man and they've attached a fake card reader to their credit card transaction machine to steal your card information. Happens all the time.

[@Wutangmethod]

Same here, bro, and it’s sad.

[@Alisa-b4u]

Damn shame

[@jermaineburgess3767]

Should always hire the best person for the job and not by skin color

[@ChristopherWaden]

​@@jermaineburgess3767 Wrong tell that to snow people they hire by color .

[@kelj4517]

Some black businesses are not as professional or customer service oriented! They are definitely not professional at corporate/franchise owned restaurants such Popeyes or McDonald’s as employees!

[@jacoreywilliams5924]

I've met alot who were respectful. But I've also met Hispanics who were very disrespectful and whites, Indians, Asians, Arabs, who were also very disrespectful. I hate that when our people do something, we are scrutinized 10x harder than other communities. But yes, black people do need to have more respect for each other. We always have a guard up when we're around one another.

[@angrycannibal6625]

Some McDonald’s employees are artful.

[@Rachel-r4d]

Popeyes and McDonald's 😅

[@crazyworld2570]

They'll greet and thank white folks but will just grab a black person's card and tell them the total.

[@mrtrill216]

I love ATL, but 20 yrs in, a lot of black folks in ATL dont value customer service. Im not even sure we understand what it means. 🤔

[@PeaceApril29]

Their are plenty of blacks who are responsible, accountable, gracious, kind, patient, use inside voices. This loud. Yelling, and filthy mouth 👄 and name calling is unacceptable in any organization or business. 😮😮😮😢😢😢😢😊refuse their service band them for life. 😢😢😢😊😮

[@TheRedGunNinja]

Lady in the middle dodged the whole question, he asked how black customers act towards black businesses. Nothing about white 🤦🏾‍♂️. She also made it sound like it was reasonable for him to act that way because that's bringing him out of his space making him uncomfortable, nahhhh. If the service was that bad at the airport, just speak with a manager. Dude going back and forth arguing and calling a woman a b*tch over and over is crazy and super lame as a man to do.

[@DonDonThompson]

Word. He is dead wrong for calling her out of her name. Not cool

[@ohbevin]

I was referring to restaurant and bar life. If you watched the whole video, it was addressed. The guy at the airport does not represent all black folks 🤷🏾‍♀️🤷🏾‍♀️🤷🏾‍♀️

[@romello4913]

Yeah man that was horrible. I understand you mad but what could she have done to make you that mad to react like that

[@ohbevin]

@TheRedGunNinja lmaooooo please point me to exact mark where I excused that behavior

[@romello4913]

@@ohbevin yo you wild af

[@MrBTRDAYZ]

It works both ways though. I’ve hired contractors to do work for me. I’m African American, and a manager in various corporations. My experience is that many (not all) black owned contractors will feel comfortable to be less professional with me because I am black. They come later than scheduled or don’t show up at all with no notice. I’ve seen black biz owners speak more respectfully to their white patrons than their black patrons.

[@michellemichelle3011]

True

[@springsnapped5435]

That slave mentality

[@lisagoldsmith7435]

So true!!!

[@RocBush]

Well at least you said "not all".

[@EmprezzWakanda1962]

I've you ever read "The Mis-Education of the Negro". Dr. Woodson tells it all in that book.

[@daphneymarc9420]

The topic wasnt about other cultures. The “fresh off the boat” comment, I cant believe she said that on television; yikes.

[@dr.lorianne]

Agreed! She could have used this opportunity to contribute meaningful dialogue. Totally missed the mark.

[@ohbevin]

I'm not going to bash black folks. My experience with them in hospitality is mixed. As I stated. 🤷🏾‍♀️ Using one video to represent all of black people is strange. We are always being bashed and it sounds like a lot of you wanted to do that bc you don't like your own people. Welp!!

[@lucasfrank8843]

She ignorant.

[@jacoreywilliams5924]

I understand what everyone else is saying about you switching the topic to other communities, but I also agree with you, ma'am. Every time a black person does something wrong we are bashed 10x as much compared to other races of people who might do the same action. I have experienced so much rude customer service from other races of people and on top of that they are very prejudice towards me. I have even experienced my OWN community being prejudice towards me. No matter how kind I am they are just hateful.

[@trentford5029]

​​​​@@ohbevinI agree with you 100%. Don't mind the comments a lot of them or white pretending to be Black or blacks from an immigrant background who are jealous of Black Americans, Because who in they're right mind would bash their own people🇺🇲✊🏾

[@nolaboyhawk2315]

To the young lady in the middle. You are the problem.

[@TheSweet_CocoGal]

THANK YOU! “Fresh off the boat!” The AUDACITY! 🤬

[@jacoreywilliams5924]

The "fresh off the boat" comment was disrespectful, but the lady in the middle was making valid points. However, she should've stayed on topic and kept it about our own community and not try to direct blame on other races of people.

[@ZaviWitDaGravy]

Facts !

[@trentford5029]

@@nolaboyhawk2315 The fresh off the boat comment hit a nerve because you probably from a immigrant background

[@TheSweet_CocoGal]

@@trentford5029 that’s precisely why. I was born in America but my parents are immigrants (who later returned home). Plus a reference to a boat is historically demeaning and unnecessarily rude.

[@AuthorLHollingsworth]

It's sad, but true. Some of our people are not nice, and lack professionalism. Seeing black owned businesses is awesome, but try to treat people the way that you want to be treated.

[@rogermoore27]

It's true. The interaction among black people in the work environment is so unprofessional and tiring.

[@maryfields877]

All Black people? That's ridiculous, smh.

[@supersaturn956]

Facts

[@dreyawilliams885]

He should be on the no fly list

[@HumptyMcFly]

The actions don’t fit the crime for that. Wondering why you want extreme treatment for the black man? 🤔

[@sunder5747]

And the young lady should have been fired too

[@Hersheydimples]

This! He shouldn't fly again

[@peaceseeker9927]

He would not have called a white woman the b-word. That would have consequences.

[@crazyworld2570]

And she should be fired. He's a customer. Just walk away and let a supervisor handle him.

[@rayjones9819]

As a black man, I try to support all black businesses. But it seems like black businesses treat me like im inconveniencing them when I try to support their business. I'd rather go somewhere else and get treated with respect than hand over my hard earned money to the ratchetness.

[@supersaturn956]

True

[@RBLACKPEARL7]

Amen

[@TADiaz]

Start with respecting other’s. I got scammed by 2 black owned businesses, my daughter dance daycare instructor and a contractor who did a half as job took the money and ran.

[@willspann9894]

The guy was the only one who even tried to stay on topic and answer the hosts' questions. Maybe the lady on the end as well, but the middle woman? Nope!

[@thegracetofollow4194]

She's racist

[@michaelmaps2004]

She reminds me of high school when we wrote history essays and some would go off topic and my history teacher would write irrelevant with a red pen across the whole page 😂

[@pojomon]

Problem is that black people bring their personal feelings & egos into the work environment and lack professionalism. So many times I’ve seen people talk about me, be rude & disrespectful and I realized that’s them on&off the clock

[@javianjohnson8746]

It's a known joke within the community on how black owned businesses treat black customers. Outrages prices, poor/disrespectful business practices, BAD CUSTOMER SERVICE, and a lot of times, gross incompetence (not all). This has been known for YEARS

[@RBLACKPEARL7]

EXACTLY 💯

[@Ether1501]

Notice how the black man was the only one answering the questions from an adult rational state while the two women were deflecting and saying " it's not just black , it's other cultures too." This topic wasn't about other cultures. The women were responding emotionally while the man was answering rationally .

[@Alisa-b4u]

You say the two women- but seriously it was just the middle woman who was constantly deflecting and not staying on point- the woman on the end was speaking truth and responded in a good manner so let’s be fair now

[@GeneralJLC]

???

[@amberdelaney4240]

The zesty dread head was acting like a diva. His behavior was disgusting towards the young lady. He would've never gotten that rowdy with a white airport worker.

[@mbrntly11]

Exactly!

[@arleneaugustahair8393]

This is EXACTLY what they are talking about. We saw a snippet and you just had to call that man a name. We don’t know what happened or what was said prior to the encounter. You’re automatically assuming he is wrong and “zesty”.

[@amberdelaney4240]

@@arleneaugustahair8393 I don't care what happened beforehand! His behavior was disgusting and disrespectful towards that young woman. How would you like it if someone cussed you out at your job ?

[@GArmand715]

Yup.

[@christurner8668]

Its true I was new on a job and a white guy had beef with a black guy and he came at me getting mad instead of the white guy who was training me.

[@Ether1501]

Which one came at you, the black guy or white guy?

[@christurner8668]

@Ether1501 the black guy he never approached the white guy. I tried to tell him that the white guys the one who's training me to work this way that's making it hard for him but he didn't see the white boy as the problem.

[@mbrntly11]

They call them Step and Fetch N!

[@mikeymarriott]

Dude try so say Atlanta airport was inefficient because of lack of employees.😂 Flown in there many times, I’d say it’s disrespectful , lazy employees throughout the system from TSA , food vendors, gate agents. I get it though it’s tough to criticize your own.

[@GoodessLotts]

God we've got to do better

[@henrinevermind1695]

🤔💭 "IN GOD WE TRUST"!

[@GoodessLotts]

@henrinevermind1695 trust me I do and together we create change not just using his name

[@jamarlatimore]

I don’t understand how a stranger can get you SO upset.

[@negroraven9458]

Black women are hyper disrespectful. Everyone knows that.

[@TheSweet_CocoGal]

@ black American women tend to be more than others. There’s a distinction. Some of us are taught to be respectful to men… typically African women. Just saying. 😉

[@TheSweet_CocoGal]

@ BLACK AMERICAN women. Mention the distinction.

[@jamarlatimore]

@@TheSweet_CocoGal I don’t understand what you mean by that?

[@Adecigargod]

We really need to start treating each other better. We are already hated world wide.

[@medusasunshine4705]

Horrible and unacceptable on both ends

[@magicworld3242]

Nope... Just on her end. She's the employee. She's supposed to have a certain amount of professionalism. STOP trying to make excuses for bad behavior from black women. She's not a victim. She's just disrespectful. If he was a white man. Her blk azz wouldn't have said a word.

[@brandondiaz9755]

4:09 that part !!!! Do not judge a whole ethnicity for the actions of some people !!!! Then she goes and says “Fresh of the boat”

[@ohbevin]

@brandondiaz9755 Why are people ok with talking about black folks, guards others? Have that same energy for everyone!!

[@brandondiaz9755]

@ I give everyone the same energy!!!! But yes a lot of people do not.

[@trentford5029]

@@ohbevin Because they're not Black Americans

[@PeaceApril29]

Each person should be valued and respected and treated with dignity 😮😢❤😊

[@stevel6243]

Stop the protecting black women talk when black women disrespect black men I respect people who respects me.

[@DaMusicMane1]

Facts!

[@010101Be]

Also, Both of them were dudes.. guy on crutches has a beard and long locs 🤷🏽‍♀️

[@WatchingyouWatchingme-p5s]

Y'all NEVER protected black women and THAT started by raising your DAUGHTERS which black men DONT DO.THATS why black women have no respect for the black man because she hasn't learned it by having a ACTIVE BLACK FATHER in her life🙄Let's TALK about that but I bet you will completely IGNORE this

[@GArmand715]

It’s both sides who were at fault but that dude was wildin tho dk who ole girl know can call someone up immediately and get bruh outta there it’s ab to be 2025 and ninjas still arguing with chicks

[@AnthonyClark177]

This discussion is needed more than anything else.

[@AT-zl6dk]

During the TG holiday we flew to ATL. I witnessed TSA worker s mostly women at least 3 of them just so rude to people for no reason. This young Hispanic man was with his father until he got to the TSA to make sure all was well. He was showing him wear to put his bag and how to put his license in the reader device. One of the TSA workers started yelling at him “ if you don’t have a ticket you need to leave now” he didn’t get a chance to tell him bye. He wasn’t trying to slip through TSA, he was just helping his dad. It’s so many black women with attitudes & show up with disrespect. I waited on purpose to go to another line because she was just rude for no reason. They emptied this other lady bag & all she had was laptop, shoes, and clothes in there. She asked the reason, what tsa saw in her bag & got yelled at to back up. Like no people skills with a lot of black people is what I’ve witnessed lately.

[@AT-zl6dk]

* where

[@stuartewoldt1513]

Hate to say that I agree but TSA all over the country is just how you explained. Rude, and basicly daring you to do anything.

[@alonsojohnson1565]

It’s been a problem for years. We are to comfortable with one another. Many Black Folks are cowards. We destroy our communities in protest of how we are treated in other communities, countries, governments, etc.. We are tired of being mistreated and we don’t know how to rebut, rise & rely on self as we have been brainwashed & bamboozled to turn our backs on the love our people & except the scraps of our enemies. This will be an ongoing conversation til it’s NOT. 1LOVE

[@mbrntly11]

Yes it's Bad out here! That's why I Don't talk too much around us about, how I hustle to get Money, because I know People are jealous! They can do it too but many won't

[@lisagoldsmith7435]

Sometimes it’s not the customer. The business owners are very rude!!’

[@desertflowerz89]

I don’t go out of my way to patronize black businesses and won’t work for other black women anymore. I’m tired of hiding it, but my experiences have been atrocious and they don’t get to corner my business with nooooo additional benefit to me in return. In fact, it’s worse.

[@lalo80adams71]

i Had a horrible experience dealing with Brandon "At Next Level Auto" i will never go a black owned car restoration shop again..

[@JLR-z8u]

Now this is TOO juicy. As a black man, i wont actively avoid black businesses BUT i approach with extreme caution. Thats all

[@OhDatsJaVion]

This isn’t a race thing 🥴, it literally a human thing

[@DaMusicMane1]

Stop it, you're being disingenuous.

[@arleneaugustahair8393]

Stay on topic

[@supersaturn956]

​@@DaMusicMane1We make excuses.

[@lindaavant4665]

I worked as a fashion fair beauty consultant, and most of my customers were very rude.. It was a breath of fresh air when someone was pleasant.... I had two black coworkers, and they were messy all day every day... I just don't understand us......

[@th3azscorpio]

As a black business owner myself, Im sorry, but its true. Black business owners, and customers are terrible to deal with. Always want something for free. Always fishing for a discount, or some extra services. Not to mention extremely unprofessional. The yt mans ice is colder, is an expression that exist for a reason. Also, why was dude doing the triangle pose with his hands at 1:10? He a mayson?

[@bobbykushington]

She spoke about her bad experiences with other races but spoke on it like it's as common as it is when dealing with blk ppl.

[@peaceseeker9927]

Black on Black disrespect is not acceptable in either direction. Would that unhinged male have called a white woman the b-word in the same situation? I doubt it. Blacks need to teach and instill in each other what is acceptable and what is not when doing business.

[@dr.martinmachado4778]

To the lady in the middle excepting there is a problem is the first step to fixing a problem .

[@damondenis9406]

I'm a Puerto Rican Man from BK, NY. Worked for D.S.N.Y. (Department of Sanitation of the City of New York) for 23 years. Just retired December 2023 and PEACE has engulfed me. Worked the 2nd shift for 8 years with 10 co-workers on that shift. Our Supervisor was a Italian Man. He ran that shift like a MVP professional. He knew how to "deal" with ALL the Workers who were from ALL different ethnicities, he knew how to squash any bad situation and handle any problem. The Men respected him immensely. It was a absolute PLEASURE going to work. Unfortunately and sadly he passed away from a Heart attack. His position was filled by a Black Woman and from DAY ONE for no reason she brought disaster. She had an attitude with everyone, made false accusations, brought violence to the workplace (just ONE example, she accused a worker of throwing coffee on her car so she brought in two Men friends of hers and threatened to kill the worker) and above all that was completely incompetent at her job. What is hilarious is that this is the norm anytime a Black Woman gets promoted to a supervisory position in D.S.N.Y. At D.S.N.Y. anytime they promote a Black Woman the workers know the hell that comes with it, unqualified and evil ways. THIS HAPPENS 8 OUT OF 10 BLA( K W0M EN SUPERVISORS!!!

[@newyork6784]

And they wonder why, people don't like going to the DMV!😁

[@enhancedutility266]

I'm not surprised every time there's been a black female supervisor most of the workers quit or transfer I've seen it myself and done so myself as well. I remember when a town in North Carolina hired a black female supervisor the entire police force quit

[@senlee325]

My father worked for the DSNY for 25 years near piers on westside of downtown Manhattan. Thanks for the memory!

[@mbrntly11]

Not all Black Women are like that, because, you had a bad experience with one Black woman does not mean all Black women are like That. As a Black women working in the Trades as a Carpenter Apprentice, I had one Bad experience with a White Italian Supervisor, he was Racist B! But I worked for other White Male Construction Managers and they were Professional, and I did not have a Problem with them ,I came to work did my Job and went home! I was taught by my Mom, on how to deal with people, so I Could deal with A hole Managers! Plus I was a Maintence Supervisor, at an Apt Complex, and I got along with all of my staff members!

[@enhancedutility266]

@mbrntly11 well it may not be all there's a enough people having complaints about BW's to the point most people don't want to work with them

[@WomanWithHISPlan-un4rp]

This isn’t just for patronizing but also when you WORK for a black business owner too! For some reason, A LOT of them think that they have to be hard, rude, and talk to and treat their employees like trash! Also, a lot of them don’t want to pay on the basis of being small and will overwork their employees to avoid hiring more staff. I am big on PROFESSIONALISM and SERVICE and I’m NOT staying anywhere if I’m not appreciated, black owned or not!!!!! 🤷🏽‍♀️

[@lordfriezachrist6546]

2 minutes into the video and I’m already hearing pandering

[@fiendga]

Yep!!!

[@safetythirdified]

The level of cognitive dissonance in the middle is fascinating.

[@djangojenkins7019]

I don’t subscribe to being judged based on others actions who look like me. That ideology needs to become extinct.

[@JaSoLuV]

Black young women under 25 and young black men 35, and under. They feel entitled that everyone owe them something. Not all. But that's been my experience working for a transit authority. Entitled

[@crazyworld2570]

Owe how?

[@LadyDayK87]

I always want to support black businesses but when I do I am disappointed most of the time, especially if the worker is a black man.

[@p.s.xoxo...lifeandstyle6101]

This is so disturbing and unacceptable! Why all the profanity? Why aren’t they able to speak to one another with respect. What’s so sad is we don’t look out for each other. We should be showing everyone else how we expect to be treated by them by treating our own with dignity and respect.

[@mojojojo114]

Many times, we simply don't treat each other well and are far too comfortable acting out with each other. I have not witnessed us acting in such a way in other communities. Just my observation.

[@UricDawson]

I do not believe the lady in the middle when she said that she has had more negative experiences with people of other ethnicities. I hate to call someone a liar. I’ll just say there’s a level of dishonesty with her. Rude people come in all skin colors in society, but most of the rude behavior in American society is perpetuated by black people by far. It’s been decades since I’ve worked in a customer service position, but whenever I walk into an establishment where I am about to be serviced by a black person there is often a sense that they portray themselves as if they are doing me a favor by simply being in their presence. For the life of me I cannot understand why some people choose to work in customer service positions if their actions communicate that they do not want to provide customer service. Now this is not all black people and it is always refreshing when I’ve received service without an ounce of attitude or lack of patience on their part.

[@likemycommentifyouwantareply]

It’s simple, they work for the money, not the love of customer service. Customer service jobs are amongst the easiest to land.

[@thegracetofollow4194]

I don't go out trying to support black businesses if i see anything i want and need in a store i go in there but getting in there and i get treated like a nobody u better forget it am not coming back there

[@janicescott-pair97]

Same here.

[@DonnieBosede]

Start with self-respect. That should solve a lot of these problems.

[@vmw4444]

I treat people according to their behaviors, not according to color codes. I just think people like to highlight "Black" coded people's bad behaviors and too many of us follow suit. I have seen "White" coded people disrespecting each other. One of the reasons "Black" and "White" is highlighted more than the "Others" is because a lot of us do not work and/or live around the "Others". Those who do work and live around them can attest that they disrespect each other as well.

[@laniquegolphin5004]

They other races don't respect us either. But wr tend to complain in-house about them and not publicly and its been that way for decades. We do, however, treat our own the same way but we have they expectation that we will be treated better. Then when we're not, we get so upset and hurt that we choose to expose what happened and shine a light on the companies lack of professionalism. We need to do that with everyone. We still protect other people more than we protect or coverup our our. When everyone should be on an even playing field. We also, do NEED to learn to TREAT, TRUST, and RESPECT our own better. We were taught not to do these things and it's embedded in us. That needs to change immediately. It starts with self, then at home, next in the family, then one's neighborhood and community. We have got to stop believing in living as if we're not valued!

[@lgee9027]

Sorry I dont deal with my people😂😂😂😂 as little interaction as possible SMH and I stay out the Yt spaces as well🤣🤣🤣🤣 as much as possible

[@likemycommentifyouwantareply]

SAME

[@trentford5029]

I like the woman in the middle she stand on business for black folks. You not going to just put us all in one box, that's one isolated incident it doesn't represent us all. shout out to her.

[@UricDawson]

I hear you but I did not believe her when she said that she has dealt with more negative experiences from people of other ethnicities. I don’t think she’s telling the truth.

[@joshuatruvillion3044]

Facts !

[@DaMusicMane1]

It happens far too often amongst us.

[@trentford5029]

@@UricDawson she's definitely telling the truth. I live in Florida and other ethnicities are so nasty to Black Americans because their jealous. But people can talk bad about us all they want,But they can't take away the fact we are the most influential people on earth and you can't take away our accomplishments.we make up 13% of America and it's us against the world and we still standing strong. We are amazing people that's why people hate us but bring it on

[@withregardsAndrea]

Agreed. Especially her first response with having to raise our voice or get out of character because businesses want to argue with you about something instead of fixing it and youre spending money. When other races get things fixed without having to go through little to no hurdles.

[@marilynross1242]

A black business in my town said I open when I open. So I go to white business. 😊

[@mr.samson6850]

Customer service sucks point blank period

[@Roques-rage1706]

The woman in the zebra print dress is absolutely gorgeous.

[@JDOUG757]

I work in retail and white complain and want stuff for free too, maybe its because we have less businesses we think only black people do that.

[@rene8701]

The second lady is delusional 🤣🤣🤣

[@HolaHolaWorld]

EXACTLY

[@DAMONDASH56]

I went in a Chinese store and the guy making my food was digging in his nose 👃 for gold tuff. That was beyond disrespectful and disgusting.

[@CoreyAWhite]

As a former business owner, one thing that use to piss me off is our people always asking for a discount when coming into my business. Do you ask poppeyes, kfc, McDonald's etc. y'all dont ask them for discounts. Rude behavior from our own at black owned business, unacceptable. I currently work a job dealing with the public, some of our people need a course on how to talk with people.

[@arleneaugustahair8393]

I live in a very large military town. I always ask if they have military discounts because a very large amount of stores do. If they don’t, it doesn’t mean that I’m not going to buy from them. It just simply means they don’t. The guy at Staples was shocked that I didn’t cuss him out about it. He says that he hears it a whole lot from other veterans. I don’t have time for that. I ask and if they say no, I continue on with my transaction. I still go back as long as I’m treated well.

[@CoreyAWhite]

@arleneaugustahair8393 military discount is one thing, I'm not talking about that. Thank you for your service!!!

[@QuestKedra]

From my experiences I've been treated horribly by my own people or sometimes other minorities. One thing they do is my work ethic that's not my enticenty and give me more respect. I've received positions over people that were 🤚🏻 and paid more. Our people will get you fired and don't want to see you progress. They'll hire others before you and hate you for no reason. I got mad compliments from other people but never my own

[@blakksonni]

I'm a business owner and my worst experience has been with black women... The only review I have. That's not five star for my business was done by a black woman. I try to avoid servicing them. Actually, because I don't want the headache. Signed... a black man😂😂

[@mbrntly11]

Maybe your not that good, and the other Customers didn't want hurt your Feeling, or They don't what Know Quality work looks like, because they are use to getting Sub Par work!

[@altheadawn2531]

Keith Lee brother need be banned from the airport

[@DaMusicMane1]

That joke fell flat

[@islandgurlgj]

No. It highlights how Delta employes treat customers. They are VERY rude!

[@tiawanamorton-johnson6517]

Atlanta airport has the rudest workers, I have seen in any airport! They are not helpful at all. They have attitude you address on direction. Atlanta workers will be walk by you and asked if you need help! Now I understand the way he was speaking to her was not right. However, we don't know what was said and done to make him so mad either. People only shows peoples some reactions. However, we do need to treat each other better as black folk better as a whole.

[@pythomas29]

I hate when ppl change the subject in a segment. The topic isn’t about other people, it’s about US and how WE govern ourselves! And yes, we generally do treat each other horribly! Not to mention, we can be rude and disrespectful to each other and the violence🤣but our s class things. It’s definitely not all of us, but a good majority. I honestly prefer to not deal with us and if I do, it’s a loud customer because I’m surprised by the good service.

[@DonDonThompson]

Wow. I don't feel bad for him. I feel bad for his outcomes?

[@jeffreyharris2131]

It is amusing yet sad to see black people acting out of character. This behavior and dynamic between a black customer and black customer serviceman isn't unusual or shouldn't be a surprise that black folks are acting up in public. The young lady handling the situation with the man was unprofessional and lacked customer service skills. Why was she hired? There are codes of conduct and rules that needs to be followed and the young lady failed to follow it. She should have been more compassionate in accommodating the customers need. The old saying, "the customer is always right" is not applied here neither is the young lady held accountable for her action because it appears she is this way to all customers. This also tells me, the company have poor managerial skills and lack how to remedy the situation especially if the customer continued to rant.

[@ReeseMoe73]

As a 51-year-old professional black man, I've come to expect bad customer service from black people. Particularly black women, for the most part. The more pleasant and professional you are, the more they view you as weak. I have very short patience and can be quick-tempered, so I avoid receiving service so things don't escalate. I'll wait to see any other race is working alongside to receive better treatment, especially at airports.

[@mbrntly11]

Your sad

[@ReeseMoe73]

@mbrntly11 nope ...on the contrary Im happy as fckk. Dont project your life on me.

[@ReeseMoe73]

@mbrntly11 nope. On the contrary, im extremely happy. Don't come here projecting your pathetic life.

[@ReeseMoe73]

@mbrntly11 by the way, it's you're not your 🤦🏿

[@supersaturn956]

Yes, the truth hurts

[@savidwatkins9014]

Honestly YES Especially at restaurants Especially customer service jobs Alot of restaurants don't want to deal with black customers... When I was a waiter 2 black men and 1 white woman *ATE ALL THE FOOD* and walked out without paying... some blk customers have routines pre set plans to get a free meal or discounts

[@mokahgirl5165]

I'd like to see the full clip. There is no customer service in America. Usually its a 3rd party contracted out for the wheel chairs. Idk how long he had to wait, if he ordered one in advance or what escalated the situation but customer service and customer behavior is at an all time low. Houston is one of the worst for both.

[@kevingraves3566]

First of all, TMZ, has always had black folk best interest at heart.... not. Next 2, 3 or more things can be right and wrong at the same time. As someone who worked in retail for over 8 yrs, knows the customer "is not" always right. That being said as an employee or worker in a customer service field it is your job to treat people well. There is little to no training being provided these days on how to handle or assist a difficult customer. Also the actual customer service being provided is not a priority, the profit margin for most companies is the priority. Customer service often is the minimum available, so it is not a priority. When we pay money we have expectations. We work in customer service we will run into customers that are or feel entitled. We dont know how it came to point that was recorded. We would like to think that the more mature customer, in age, would have handled it differently, but we dont know his situation. Nor do we know the situation of the young lady. So both could have a point and be right and be wrong at the same time. This may not even be a black on black issue at all. End result isnt always the issue, there is a such thing as root cause analysis.

[@janicescott-pair97]

Good point.

[@SelfInflictedSuccess]

🤦🏽‍♂️ damn … Did she say “fresh off the boat”? … and she’s complaining about how people treat her business ?!?! Maaaaannnn … She’s probably deserving of how people treat her business … smh

[@HolaHolaWorld]

EXACTLY she didn’t like the “stereotyping” yet she talked terrible about other races.. The hypocrisy and irony of it all.. And the faces she makes, tells me she’s one of the entitled black customers ppl refer to..

[@mjerome1457]

Why is the women in purple wearing a jogging suit and the guy wearing a T-shirt on tv!! OMG we have to do better in appearances too!!

[@celestialvibes2418]

I came here to search for this comment. 😂😂😂😂 …and are those heels with that jogging suit?

[@phyllisreese6476]

Yesss, as a public servant / waitress...Some of my / our people..Not ALL..Have an entitled attitude.. Always wanting something for free..Always trying , to get over..Just because the owner is black..

[@ms.mcghee8682]

What happens at home translates outside. The man on crutches treats women like that all the time. The level of vitriol he displays makes it evident. I try to patronize black businesses when possible, but customer service and quality are my priorities. If I can’t get those things at a black business, I’m spending my money elsewhere.

[@featherstonecraig9]

You can address the situation BUT nothing will change. We need a TRUE humbling experience and maybe things will change but until then, these are FIRST WORLD PROBLEMS

[@bellladonna2071]

I try to support black businesses whenever I can. I try to give them a lot of grace especially since most are small businesses. But there's a black owned beauty supply store own by a Jamaican woman and she is HORRIBLE! She treats her customers and employees so badly. I can't in good conscious shop there anymore. I hate to do it, but I have to shop with the Koreans

[@kasmirsdaughter6211]

It’s the way they behave at home. I’m sorry but they just don’t come to the work place and it switches on. They more than likely grew up in a household where they were spoken to and speak to each other that way. No respect for themselves or others. What people do not seem to realize is that subconsciously you internalize that when a person looks a certain way or look like what you see at home, you don’t need to curb that demon as hard.

[@hermanwilkins5204]

Black business owners should realize there are not a lot of others doing business with them.We shouldn't expect the world but make me want to come back.So patience she be on the agenda

[@Ggg496]

I used to shop at a black owned business, and the owner would look at me hate and always making remarks because I was buying a lot???? Sir I’m giving you money, why are you mad???. No more . I stopped going there

[@Mpiya281]

Why is the man the only one with a rational point of view.

[@RiFi357]

Next topic should be black customer service

[@PeaceApril29]

As a person who provides service you should be kind, gracious and patient. Inside voices. NO YELLING! professional. As well as a customer you should also be gracious, kind and patient. Inside voices no screaming. Stop 🛑 YELLING SND SCREAMING

[@natashadallas5085]

Yes it happens everyday everywhere in the US. We need to do better.

[@PPB_Army]

Of course it's his fault but she had to be dragged away...🙄😒

[@sbffsbrarbrr]

Covid started with someone putting their finger in ice cream? Ok 🤦‍♀

[@ohbevin]

Oh gawd, it was a joke made on Twitter. Tighten up!

[@Ether1501]

That guess was deflective and didn't answer the questions.however, I wouldn't take that literally. I believe it was more of a joke

[@kanjil110]

Why is no one talking about the women also going back and forth with the customer it take two.

[@lightweight4884]

Black people or melanated immigrants. There is a big difference.

[@GovernmentCheese-dw2zi]

On this episode of “ Black Privilege! Don’t get cussed out!”.