The Untold Truth Of The Cheesecake Factory

A night out at The Cheesecake Factory is an extremely memorable dining experience. From the bizarre mashup of decor styles to the enormous portion sizes, this restaurant has earned a well-deserved reputation for going big. And there’s no dish a diner could dream of that The Cheesecake Factory would be unwilling to try and recreate.
What began as a bakery out of a Detroit mother’s basement quickly boomed into a restaurant corporation that today has over 200 locations. But there’s a lot more to this "upscale casual dining" chain than just its decadent selection of cheesecakes. This is the untold truth of The Cheesecake Factory.
#CheesecakeFactory #Cheesecake #Restaurants
Homemade origins | 0:00
Family encouragement | 1:01
A successful business | 1:49
Modest ambitions | 3:04
A massive menu | 3:37
Changing things up | 4:38
Eccentric interiors | 5:30
Beloved breads | 6:22
A cool employer | 7:08
A devoted quarterback | 7:56
Inventors of upscale casual | 8:41
Enormous portions | 9:25
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[@michaelriegler2594]

I've been working with the company for 12 years. I can't say enough nice things about the place. I get to do what I love and get paid for it. My job is to make people happy and deliver them memorable service. I have the best job ever! God bless The Cheesecake Factory ❤️

[@bloodhound1182]

Bro i work there too and I MF hate it

[@michaelriegler2594]

I'm glad I wasn't drinking anything when I read this LMFAO

[@tparker4458]

I love that you love what you do ❤️

[@phantomoftheopera8072]

I don’t have a lot of nice things to say either management doesn’t care about you

[@phantomoftheopera8072]

Your Just a body there

[@rcwilliams4959]

I was one of those who started at the first Beverly Hills location in the 70s. Back before the Frankenstein menu. Loved it!

[@Diana-ze8wu]

You must’ve worked with Russell? I started in Baltimore on the bar ‘96 🥂

[@03hernandez11]

Sir, you are literally walking history. I applaud you.

[@tarionmarsden157]

You should be famous, sir.

[@og-greenmachine8623]

I worked at Cheesecake Factory Brentwood, Ca Best restaurant chain in the west. EASILY Hope they survive all this....

[@manuelvalencia9407]

Yup! I definitely know that restaurant too well. I use to bring my date there many times. Great place and great location. I'm sure you got a lot of UCLA students, didn't you?

[@kevinzelaya2068]

Now, Brentwood has since been closed. There's TCF at Santa Monica place, Beverly Hills, Miracle Mile/Fairfax Area (The Grove at Farmers Market near 3rd st and Fairfax ave, and Marina del Rey.

[@starlite556]

Well, the Cheesecake factory that I went to didn't get the memo about large portions but they did get the memo about large prices.

[@I_Kare]

Same!

[@RichardPeterShon]

The more humble the owner the more successful the business.

[@blardymunggas6884]

Love their cheesecake. A bit expensive but its good

[@terencefletcher5139]

Humble didn’t get the business anywhere, ambition did, the owner literally went restaurant to restaurant to sell the cheesecake and was determined. Humble doesn’t make a successful business, ambition does

[@Poppyseed0990]

Definitely!

[@Anjie94565]

Cold food on a hot plate....great times!

[@mississippimillionaire3790]

GOD BLESS THE PEOPLE THAT KEEP THIS RESTAURANT GOING!!! It is an awesome place!!

[@myjewelry4u]

My son works for them and loves his job and the people.

[@valatina8147]

a true karen

[@DawnietotheMax]

3:50 yeah, better know what type of cuisine you want first before looking at the menu. Or look up the menu online and decide what you beforehand.

[@neonlitez11]

I've been working at the cheesecake factory for 3 weeks now and honestly I love it.

[@justinheard3895]

You still work there?

[@christinesyntax4067]

Their chicken piccata is the best I ever had. I love most all their food. I’ve never been disappointed in anything that I’ve ordered through the many years I’ve eaten there. I just hope they don’t sell the business to some big corporation, like Maggiano’s, Macaroni Grill and Carrabas did.

[@theresachiorazzi4571]

Their cheese cakes are the best didn’t have one in awhile but they are so good

[@popwarner8029]

Try making your own cheesecake some day. Home made is even better. No preservatives. And if you are not ready to eat it. Then freeze for a later date

[@AaronEdwards]

I actually love the decor. Then again, I love Art Deco.

[@asshah4778]

Always love going to cheesecake factory

[@purberri]

One of the best cheesecake recipes Ive tried was from the Betty Crocker cook book

[@cjayj442]

I still have my mother's cookbooks from the 60's. Some of the recipes can't be beat and get compliments all the time. Others make you go 'WTF!?' I don't even want to know what it smells like, much less make it. Lol

[@shaylah2725]

their parmesan chicken sandwich is TO DIE FOR 😫😋😍😍 fire everytime 🔥

[@SummaGirl1347]

The cheesecake: Meh. The food: Excellent. The bread: OH MY GOODNESS!!! Just keep it coming until I pass out from Carb Poisoning.

[@HMinot]

Their chocolate tower truffle cake is SUBLIME! And the crispy Brussels sprouts are excellent.

[@JustAnotherEmma]

You have to try the tower cake with vanilla ice cream it’s amazing!

[@Motionzzzzz]

The fact that I went here last night and it took them 3 and a half hours to deliver 6 meals and the fact that the food was burnt is sad, they only gave my mom 2 free deserts which was crap and took off the bacon burger I ordered. The meal was $149.56

[@ladonnaragsdale8959]

WTF

[@whitneymiller6262]

I dont think the KZbin comment section is the most effective place to lodge a complaint

[@thelightofthebodyispineal7137]

I love this restaurant even more now that I know this! This is a great restaurant. The Grilled shrimp and grilled chicken street tacos are Delicious!

[@cndgroff]

the decor isn't horrible! its wonderful! Its opulence few can afford. Its like going to a billionaires home for dinner!!!!

[@ponypower8]

Personal favorites are the Godiva cheesecake, the carrot cake, Kahlua (discontinued) and their avocado rolls. The one in Sherman Oaks is a nice location 'cause you can go watch a movie after having an early dinner.

[@spearmanerica676]

This why the Cheesecake Factory 🏭 is my all time favorite 🤩 I actually have a gift card too Cheesecake Factory love it we have 3 Resturant’s here in Philadelphia pa

[@marlenefunk2137]

Always loved The Cheesecake Factory in Fort Lauderdale and Boca Raton. I now live in Ecuador and would be grateful for one in Cotacachi or Quito.

[@andreww5802]

Did cheesecake Factory sponsor this?

[@jnubianbeauty9389]

Right cuz the food sucks

[@joycelyntaylor3136]

Mile high meatloaf and Carrot cake and low carb cheesecakes...........😋 Covid-19 caused a reduction of the menu. Grand Luxe Cafe is good as well. One of my favorite restaurants.

[@sonyafox3271]

Not really! I never got to eat there before the COVID Pandemic and, I’ve gotten to eat there twice now, that’s twice during a pandemic and, the menu was still quite extensive.

[@lindabowers2616]

Grand Luxe is owned by………Cheesecake Factory! 😊

[@manuelvalencia9407]

They forgot to mention the local advertising in their menus. They make great props for English and Business lessons.

[@theambitlady]

I’ve been to CF about every 2 years since about 00’ or 01’.It’s always a special treat. Don’t miss the Tiramisu. Lots of Marscapone & the layer balance ratio are perfect w extra marscapone and it is such a luxurious version. It’s huge. Plenty for 2.

[@scooterinc7733]

Ceo of cheesecake factoryplease bring back the french onion soup!

[@irenejoyce8456]

I ate at Cheese Cake Factory in Dubai Mall. Best meal & dessert of my life. Please ask the owner if he’d like to open one in Kenya. I guarantee it will take off and make lots of money 🇰🇪🇰🇪

[@danoles2k]

Best Chocolate Shakes I've ever had in my life.....I always get one before I leave !

[@Linda23750]

I had a bad experience. Very small portion of coconut shrimp and rude service. I never went back

[@NikateeN]

I don’t really like chain restaurants so I’ve only eaten a meal here twice in my life and it wasn’t very good. With that being said, I’ll get dow on the cheesecake any day of the week.

[@lewizzrocks]

The best upscale casual restaurant. Fair prices good portions nice locations and good service most of the time.

[@MuffyThePomeranian]

please bring back the chicken alfredo with sun dried tomatoes!

[@ericroth5058]

I worked for The Cheesecake Factory when it was just a bakery in North Hollywood

[@spidertron575]

I never really liked cheesecake growing up, it wasn't bad it just wasn't my taste. Went to publix and bought some, same thing I've had everytime but then went back to try the cheesecake factory one..... MIND.... BLOWN

[@bxbomber7128]

This is my favorite restaurant. It has a lot of haters, but there's more for me. One of the things on my bucket list is to try all of their cheesecakes and every menu item. The new baked rigatoni and coconut cream cheesecake are my favorites now. I am an unsweetened iced tea person (I know), but the most underrated thing on the menu is their tropical iced tea. I have never had an iced tea that I like more.

[@cjayj442]

Man, their food and cheesecake is so good....

[@GodSaveTheClothes]

What a great entrepreneurial story!!!

[@nicholasalexander7089]

Ok I'm heading there now!!

[@geraldbrienza4474]

The brown bread is all sugar.

[@dennismorris7573]

Great restaurant, great food, great drinks, great personable service - in a word: great!

[@6time686]

Great atmosphere too!

[@joanjenkins8126]

Nice resturant always go when l m in NewYork

[@felixorozco6514]

We ate there last night. Everything was great😃😎 The restrooms were nasty though😞

[@queenmoe]

I still want to go I love cheese cake that's my favorite dessert ♥️

[@sylviemac1971]

I love Cheesecake Factory but there is only one in Canada which is in Toronto. So I usually go to the ones in Upstate New York.

[@jordanhummel7216]

They’ve definitely down-scaled the portion sizes of the cheesecake itself. 8 years ago on my honeymoon the cheesecake was big enough to share; now it’s just the average size of a regular small cheesecake slice. I get it, it’s a business. Why spend $8 for one piece to share when you can spend $16 for two. Oh and by share I mean eat half one night and the rest the following night. 😆

[@IKEMENOsakaman]

Omg, I'm on a diet, but I had to watch this till the end... Yelp, I'm so hungry!!!!! How do I stop my appetite!?

[@cookiecuteasapuppy1008]

😂😂😂👏🏽👏🏽💯💯

[@grant4176]

Lol if it helps..I'm hungry too! Diet is a four letter word! Lol

[@gregorymyers6414]

@@grant4176 I agree lol 😆

[@geraldbrienza4474]

Eat something (not cheesecake)

[@miltonfriedman3593]

Got to love those avocado egg rolls...

[@billsmith7015]

Worked there years ago as a bartender at the Fashion Island, Newport Beach, CA location. Made great money. Facts...the brown bread is LOADED with sugar. The over-priced cheesecakes are loaded with sugar. The menu is a book because it's packed with product advertisements. The kitchen and bathrooms were always filthy. The food is prepared, in bulk well in advance to being served. The over-worked, stressed out, but well compensated (cars, etc.), managers could care less about the guest experience.

[@fghtrpiolet]

If it is bad as u say then why the bigggg following, huh.

[@Maria-rp9kj]

My favorite restaurant ‼️‼️😊

[@jennybear1825]

I always choose this place to celebrate my birthday. I absolutely love the Cheesecake Factory.

[@cantaloupemfpeterson817]

Yo they do be giving you good 😊 portions that’s what stuck out to me the most and the wasn’t that expensive

[@PanosaoVento]

I’ve been there only 3 times but it was a great experience for sure.

[@sweetiepiejones2008]

If i don’t get anything else, I get the cheesecake. My favorite is the Oreo cheesecake. Yummy 😋!

[@chriswalls5831]

Need stores in arkansas, new Hampshire, and Mississippi

[@rachelabraham5488]

The avocado rolls are the best

[@malekatahcampbell6326]

Frozen, not fresh 😕

[@ellynbernardo5858]

Nice video

[@dukediesel]

One of the only restaurants that I liked enough to eat at more then twice. I don’t like eating out.

[@dc9631]

We get the same thing every time, herb crusted salmon and the steak Diane......as time has marched on the sizes have gotten smaller and the prices larger. The cheesecake is pretty good. My mother doesn't eat mushrooms....ever....but she turned around and fell in love with the steak Diane sauce....

[@boohere2]

I like their 3 cheese pasta...Then also their pot stickers are good too....and burgers....fish tacos too....ice cream...cheese cakes...list goes on

[@gatorade123ification]

Omg. Now I'm so hungry

[@avivahbenjamin1103]

Wow they need big changes but yes delicious cheese cake

[@Lorisa25]

I was at one the other day. Almost a 3-hour wait. The chicken potstickers weren't as good as I remembered. And I don't really care for their French bread panini beef sandwich

[@risquecat]

The quality went downhill in the late 90's. You would order and it was on your table in 5 minutes or less, I'm talking about the main course. I'm like " Wow, are you sure this is made to order?". The red velvet cheesecake is my fav and for a slice cost me $13.00. I now make my own. The last time I was at The Cheesecake Factory was in 2013, it's now 2021 and don't plan on going back anytime soon. I think Claim Jumper is way better.

[@M3Busssin]

You sound broke asf

[@A22DNAL]

You mean, the place that is LITERALLY out of business and ONLY in the West!?!? GTFOH!!!!

[@A22DNAL]

@@M3Busssin 😂😂😂😂😂😂😂😂😂😂

[@melissam1513]

A slice of red velvet does not cost $13, sorry. May want to stop spreading lies there.

[@risquecat]

@@melissam1513 why don't you go and buy pne

[@gregorystramat9557]

I go there for one dish: the Napolitano spaghetti!

[@nickp7527]

The food menu is about 20 pages long! Way to much on the menu! Yes some of the cheesecake is good! 😋

[@Lidyidin]

rip to the dishwasher at cheesecake factory from, a dishwater himself.

[@tarionmarsden157]

If I work there I'm not washing dishes. I want to be in the bakery department

[@kellycollins9630]

I must be the only person that has been and both times my food and service was terrible and the price is not worth the "hype" this restaurant seems to get. No thanks, I will go somewhere else.

[@A22DNAL]

Yup. You're the only one.

[@MichaelMyers-tg9uh]

Overrated prices don't match taste 😂

[@wandaswavely2523]

I wish they would have sugar free cakes. I went to a local rest. and they made sugar free, it was really good and it didn't make my no. go through the roof. Sad, they closed up, that was the only place that made cheesecakes for diabetic person.

[@MariAsherahRose]

They have a great acting low carb cheesecake. When I go, I have a slice of it and a glass of wine as my meal.

[@MariAsherahRose]

I meant to type great tasting 😋

[@kvall4088]

I didn’t realize that Chandler and Jennifer Aniston owned the Cheesecake Factory. That’s amazing . Good for them . Probably how Penny got her job here…

[@Woody8168]

Love Cheesecake Factory!

[@mrbushlied7742]

Evelyn Overton reminds me of Mildred Pierce.

[@long3688]

The large portions are now just fillers. The amount of chicken in the salads is only half of what it used to be. The rest is just lettuce at same price.

[@nadinejohnson2189]

🕊️Cheesecake🍰 Factory 🏭 Bread🥖 my favorite

[@okoeppen3428]

It's My almost every Saturday Cheat day Destination !!

[@thesamuraihobbit]

Funny, usually giant menus are a red flag, like the restaurant cares more about quantity than quality. However, the one time I ate at Cheesecake Factory, I really enjoyed it.

[@cdfreester]

Based on my experience, they are overpriced and overhyped. The cheesecake is good but I have found their food to be meh. To be fair, the last time I gave them a chance and ate there was almost 20 years ago, so maybe they have gotten better. I just don’t want to waste my time and money being disappointed again.

[@lovettuduebor1902]

It hasn’t. The food isn’t bad but it’s not great either.

[@malekatahcampbell6326]

It's not good at all

[@darcyjorgensen5808]

I love CF. Only issue: a few years back they changed their recipe for Cubano/Cuban Sandwich. Instead of thinly sliced roasted pork loin, they started using chunky pulled pork. Destroyed the sandwich. Cannot order it anymore.

[@lionandlamb4754]

My absolute favorite thing to eat at the cheesecake factory are the Thai chicken lettuce wraps. During lockdown I was ordering them to have it delivered at my house.

[@chugmonkey666]

This place's food is a cut above.

[@themblan]

The portions have shrunk; I can finish the meals now.

[@imari2305]

To celebrate our daughter's birthdays this past May my ex husband treated us all to The Cheesecake Factory up at Palisades Mall in upstate NY. It was my first time ever there. The food was amazing and that brown bread which I thought was pumpernickle was indeed delicious. I actually loved the decor and the restaurant was indeed busy. I would definitely go back.

[@2wheelman]

oh btw they did go public too. more wealth for America and its workers too.

[@Yourdeadmeat69]

Before we knew this stuff was turning the US into a land of 100 million diabetics, how innocent we were.

[@hollykrecek375]

A friend of mine use to work for Cheesecake Factory and she loved the job ..Unfortunately she had move and go on to different things in life :)

[@DaveTexas]

"...use to work..."? What did she use? Did she use drugs? Tools? I certainly hope she would use proper grammar.

[@hollykrecek375]

@@DaveTexas Sorry to,offend you with improper, English or correct grammar..You can always delete or block the person that doesn’t agree with a comment..

[@ejakaegypt]

Such a great restaurant

[@thasaviorwilson4456]

The food is 🔥🔥🔥

[@GotmerKed]

You left out the extremely... no insanely high levels of sodium nearly every meal has.

[@shooshoo448]

No it doesn't. It comes unseasonably unless u ask for it to be seasoned. I left a couple of times because it was so bland and after my 3rd time the manager told me that the kitchen doesn't salt the food unless u ask.

[@GotmerKed]

@@shooshoo448 The words “table salt” and “sodium” are often used interchangeably, but they do not mean the same thing. Table salt (also known by its chemical name, sodium chloride) is a crystal-like compound that is abundant in nature. Sodium is a mineral, and one of the chemical elements found in salt. Sodium is found in food, either naturally or manufactured into processed foods.

[@GotmerKed]

@@bumblebee623 I do and I'm healthy... and if you are unhealthy you shouldn't be eating it.

[@katherinehenry1480]

"Food bigger than your head" -VeggieTales

[@burmadavisposey9355]

Shanna and I had planned to eat at one of our favorite restaurants, the Winter Park, FL Cheesecake Factory, while in Winter Park before driving to the hospital in Orange City and getting a good update from the day nurse and spending a nice evening with Jim who was in ICU. We were fortunate. CCF was not very busy and there was only a 5 minute wait. But this was simply going to be a pretty terrible experience. Each week I always order my favorite dish, the Avocado Egg Rolls. But that day they were out of them. That was OK, I would FINALLY try something new. I ordered a Spicy Shrimp dish. The server warned us that it was really spicy as several customers had complained. But that was okay as I LOVE spicy. But when it came it tasted like they had poured an entire bottle of Cayenne pepper on it. I couldn't taste the pasta or the shrimp or anything else! It was truly too hot to eat! I thought I would eat it anyway. But when Shanna saw my facial expressions she said, "Mother you pay to enjoy food not endure it! Order something else!" My eyes started watering... my tongue and gums and everything were on fire. So for only the 3rd time in my life I decided to order something else. I ordered a simple Greek Salad. Shanna ate her dinner and 30 minutes passed. The Greek Salad did not arrive. We needed to leave or we were going to miss the nurse's shift change at the hospital. Our server had disappeared. I finally asked to speak to the manager. I told him that we had been seated at 5:30 and told him what had happened. It was now 6:30, Shanna had eaten, I had not gotten my salad, and we needed to get to the hospital! At that very moment the salad finally arrived. I told him we needed to leave. He offered to have it wrapped to go and it would be comped. I told him he didn't need to do that but he insisted. So I told him that would be fine if they could hurry. He said it would only take a few minutes. They took Shanna's card to pay for her meal. That was OK as we needed to leave. 15 minutes later there was still no salad to go and we couldn't leave as Shanna's card was gone. WE NEEDED TO LEAVE!!! Our server had AGAIN disappeared! We finally grabbed another server at 7:00 o'clock. They brought Shanna's card and they had charged us for 2 Greek salads and Shanna's meal. What on Earth??? They had to take the card back to remove the charges for the 2 Greek salads. By the time we got the check and Shanna's card back, the nurse's shift at the hospital had long since changed and we had a 45 minute drive ahead, now in the dark. The hospital visitation registration would be closing at 8:00 for goodness sake, we had a 45 minute drive, and they were strict!!! This had always been one of my favorite restaurants, but at that moment neither of us ever wanted to come here again. As the "attitude" server walked away she looked back over her shoulder and smirked. Have you ever had an experience like that before? The server's name was Amanda. She had the attitude from minute one. Shanna is always a very generous tipper, but she tipped her $1.00 to make a statement. I would have tipped her $.10!!! I decided to write to the CCF cooperate office after being a faithful patron for so many years, but I don't think it will do any good. We have taken sooo many guests there and recommended it to countless others over the years. How many birthday dinners have we spent there??? I did get to eat some bread at the restaurant and had a salad that I could eat later at home that night... But now we simply needed to bee-line it to Orange City and the hospital hoping Jim would still be awake where he had been waiting in the Intensive Care Unit!!!

[@barbarataylor6426]

What a nightmare!

[@ckmp]

Mmmmmm their white chicken chili 🤤🤤🤤🤤🤤

[@robertdabbs2606]

My OWN cheesecake is as good as the BEST New York Cheesecake in Manhattan, and BETTER than any at The Cheesecake Factory. If I weren't already past my mid-70s, I would seriously open a competitor.

[@A22DNAL]

The time it took you to post this you could've used to provide us with samples to determine if your claim is so!

[@melissarandazzo603]

They we great in the beginning, not so much now

[@joycelyntaylor3136]

True.....the menu changes have been dramatic and a bit unsatisfactory.🤔

[@malekatahcampbell6326]

Facts!

[@cguzman4340]

They are good at discriminating against disabled people too. I will never go there ever again.

[@carloscarter2416]

He has a nice restaurant

[@kazokazo172]

i didint know this even real i was thinking fake brand big bang theroy

[@mattypants]

The cheesecake is ok at best, it's not really that great. That absurd menu/advertisment book is too much. The food is usually pretty good, that bread though is AMAZING.

[@zeusathena26]

Why is it a great place to work? Employee discounts! Unless your on a diet!

[@person-ey2ct]

As long as you dont have an arrogant manager cause that ruins the cheesecake factory. Those kind of manager need to work outside in ditch

[@farah_lynn]

They need to bring back the carrot cake cheesecake! I wish there was more locations in Michigan