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Hi There. Once again we're looking at problems with Ford keys. The vehicle is a Ford Transit Connect 2018 and as well as the key blade breaking on the remote key, there's problems with the basic keys too!
When the owner broke the remote key and got the spare key, it wouldn't start the van. When we looked at the key, it was clear that the key had opened up when used in the door lock and the transponder chip had fallen out.
We recommend either gluing the key shut after fixing the chip in place, or putting it into an aftermarket case as shown at the end of the video.
Thanks for watching.