This is WHY your Verizon calls go straight to voicemail!

[@Hindsight101]

Was Verizon able to help you, let me know?

[@shawndollaz3144]

No I'm on ATT but you nailed the issue.

[@Hindsight101]

@@shawndollaz3144 glad to hear thanks

[@lisacummings5877]

I hope this works I’ve tried everything else and I’m tired of being on the chat or phone with verizon!! Thank you.

[@Hindsight101]

Let me know how it goes

[@billyraypitts3950]

Just had this issue but found out that Verizon has an app called one talk dialer that comes installed with the updates. This app interferes somehow with receiving calls. After 2 hrs on the phone with tech support and going into the Verizon store, a sales rep overheard the issue and In a few seconds disabled the app and the phone worked perfectly. Hope this helps.

[@Hindsight101]

I never had the one talk dialer installed when I had the issue but I have the app now for my business and I haven't had the issue since I applied to fix that I mentioned in the video so that's strange

[@cedarmoonacres3726]

You are my hero Billy Ray! It was the ONLY thing that worked for me. Thank you for taking the time to share as you saved me from a lot of further frustration. Verizon and Samsung have NO clue!

[@billyraypitts3950]

@@cedarmoonacres3726 you are most welcome.

[@billyraypitts3950]

@@Hindsight101 I didn't install it either. Verizon told me that it comes with the update. It does seem to be working good for the business end but as for me it just caused problems receiving calls.

[@shawndollaz3144]

F%$K you were the only one that helped me. thanks

[@Hindsight101]

Happy to help