Time Limited User Role in ServiceNow

[@dominikabak6786]

Thank you for this insightful video on Time Limited User Role in ServiceNow! It's incredibly helpful to see such clear explanations of complex topics. Could you please provide more materials on AI, Chat GPT, Document Intelligence, and Task Intelligence in ServiceNow? I'm eager to delve deeper into these subjects and enhance my understanding. Your expertise is truly appreciated, and I'm grateful for any additional resources you can share. Keep up the fantastic work! Looking forward to learning more from your future content. Cheers!

[@HarditSingh]

Hello, Thank you for such a wonderful comment! I am working on these concepts currently and will soon come up with a video with ways to implement them. Thanks again!

[@dominikabak6786]

@@HarditSingh Thank You for your kind response! That's fantastic to hear that you're already working on incorporating these concepts into your content. I just wanted to suggest that focusing on AI in ServiceNow could be a great niche for KZbin content. There seems to be a lack of quality material covering this area, and your expertise could fill that gap wonderfully. Looking forward to seeing Your future videos on this topic!

[@pgkannan]

Thanks for sharing

[@HarditSingh]

Appreciate your comment!

[@ferozkasim328]

Thanks for the info

[@HarditSingh]

I am glad it was helpful Feroz!

[@rakeshreddy7998]

Hi Hardit, Thanks for the detailed explanation. I would like to know more about licensing in this case? Does granting role through this feature will have any licensing costs involved?

[@jeyapriya8259]

Hi hargit..can do video on calculate average resolution time of incident in task_sla table

[@HarditSingh]

Hi, Do you want a report on every incident or total average of a group or w.r.t month, week etc?

[@jeyapriya8259]

​Thanks for reply ​@@HarditSingh.average incident resolution effort (by priority)/(consolidated).include a month on month trend in hours