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TOMTOM GO EXPERT FREQUENTLY ASKED QUESTIONS!

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Luke C in a HGV

Luke C in a HGV

Күн бұрын

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Пікірлер: 144
@user-mr3gj5pc3e
@user-mr3gj5pc3e 2 ай бұрын
As a coach and hgv driver it,s allmost faultless BUT IF UR HEIGHT IS SET TO 4.00 MTRS IT WONT ROUTE U THRU THE BLACKWALL TUNNEL U NEED TO SET THE HEIGHT TO 3.9 BUT YOU WILL GET THRU AT 4.00 MTRS.
@tupaj123
@tupaj123 2 жыл бұрын
Good video and I agree with you, it is a really good bit of kit.
@giovanniablett1628
@giovanniablett1628 3 ай бұрын
Very good thank you
@maisieonroblox8569
@maisieonroblox8569 11 ай бұрын
Shocking sat nav… sending mine back as likes to take you down small lanes..
@aVengefulGod
@aVengefulGod 2 жыл бұрын
How good is Postcode lookup? I do a lot of rural work where nothing has a number so you get X farm, X Barn, X Cottage etc all in the same postcode, is the PostCode lookup as good as the PostTag app? Thanks
@lesliewhicker7409
@lesliewhicker7409 2 жыл бұрын
TomTom usually like routing you down country lanes
@dennell
@dennell 2 жыл бұрын
Erm.... I think you have one wrong here... My Go Expert 7 does not allow you to use your phone through it.. i.e send messages and answer calls... if it does then i'd like to see that video... i have looked around and it seems that it doesn't at all.
@cubatime72
@cubatime72 9 ай бұрын
Does it have lane guidance other than the tiny blue arrows at the top? I'm surprised they stuck with the pointless progress bar on the right, it's now so cluttered it litteraly tells you nothing.
@lifeinsync6774
@lifeinsync6774 Жыл бұрын
Do you have to connect your phone to sat nav via Bluetooth to get live traffic
@joshallizzam2394
@joshallizzam2394 2 жыл бұрын
Hello. I lost my original TOMTOM mounting bracket for the go expert and cant get a replacement? Do i have to go back to tom tom for this?
@331richie
@331richie Жыл бұрын
Hi Luke. Can it be set to voice alert you if i was speeding in general on any road and not just when close to speed cameras?
@passwithpaul
@passwithpaul 2 жыл бұрын
I got the tomtom expert 7", took it for a tester in my car and for some reason it avoided A roads that had no restrictions to take me down country lanes that a long van would struggle to get through. I spent £380 and i am genuanlly feeling disheartened now🤦‍♂️
@MaximC
@MaximC Жыл бұрын
Was this solved? Maybe it's because of the settings or something?
@deepdoubts
@deepdoubts Жыл бұрын
Thanks I nearly just bought one ...
@marcusromer
@marcusromer 2 жыл бұрын
Hi Luke, when looking a motorway junctions without routing the Go Expert does not display the J number. Any ideas? Thanks
@simplebeing7583
@simplebeing7583 2 жыл бұрын
Nice video. Is there any sat navs that includes london night time restrictions?
@DavidZavadzki
@DavidZavadzki 8 ай бұрын
This is pain🤦 i change tonnes to 8t truck and at the moment is ok but they should do the option for permit holders
@shinkougo9838
@shinkougo9838 2 жыл бұрын
Is it free to update map in the further?
@ItsRyan.
@ItsRyan. Ай бұрын
Luke would love for you to try a Garmin for a week or so and do a video comparing it against the TomTom. Everyone gives good and bad for both
@livingthedreambuildingthedream
@livingthedreambuildingthedream 2 жыл бұрын
Hello mate I have the same Tomtom mine keeps freezing and turning off not good do you have any ideas
@normski32
@normski32 Ай бұрын
Do you need Wi-Fi on your phone to connect to live traffic?
@user-mg7ip6rq6t
@user-mg7ip6rq6t Жыл бұрын
Hello, can you show us how to enter coordinates?
@johnshaw8013
@johnshaw8013 Жыл бұрын
When on UK motorways the guidance panel shows an E number in green, what does that mean?
@gillius66
@gillius66 2 жыл бұрын
i have had this for a couple of days and it has frozen twice today alone driving in london...maybe i got a dodgy one.
@Nikolajscrypto
@Nikolajscrypto Жыл бұрын
Does anyone knows how to activate restriction warnings They just not show up when I’m driving
@user-zy2bo9ti1q
@user-zy2bo9ti1q Жыл бұрын
How do I use it for hands free calling. My phone is connected but it doesn’t import contacts or keypad for dialling
@stuartlomas7870
@stuartlomas7870 Жыл бұрын
When phone connected to the Tom Tom do your calls come through Tom Tom and the text message . How does this work ?, the reason I ask is because those at Tom Tom say you cannot answer your phone through it . Can u reply asap as my dad is awaiting to purchase it please
@andrewellison1203
@andrewellison1203 2 жыл бұрын
Luke I am a genuine subscribers of you ❤ and love my tom-tom 6266 want to update mate
@jasonmoore6471
@jasonmoore6471 Ай бұрын
Am i missing something with mine, it doesn't seem to tell me bridge height's or if roads are too narrow, its set up for size width of truck etc ??
@leonjennings6615
@leonjennings6615 2 жыл бұрын
Luke. i have bought tis new to go with my new job as a fridge driver class1. my cab has NO bluetooth so i need to set this up for my phone. i have it paired and it gets traffic all ok but how do i get it to answer the phone?
@MrMarkbrown218
@MrMarkbrown218 2 жыл бұрын
It doesn't have hands free calling, only for traffic info
@anthonyhill5934
@anthonyhill5934 Жыл бұрын
What’s the light blue line that runs across the top??
@livingthedreambuildingthedream
@livingthedreambuildingthedream 2 жыл бұрын
I have the 6250 Tomtom and I have to say it’s rubbish it keeps freezing and turning off do you have any ideas
@jblack57
@jblack57 2 жыл бұрын
How dooes this city ban works in this tomtom? Does it see all ULEZ zones in London?
@bensampson5610
@bensampson5610 10 ай бұрын
Does it record routes?
@hidri86
@hidri86 2 жыл бұрын
Is it 6 or 7 inch screen?
@PauloWyatt
@PauloWyatt Жыл бұрын
Please, my tom tom 6 go expert. Have nor got the tour Record? Could anybody Tel me how to do it, as it is not showed até the go expert 6 ?
@xxxMattxxxuk
@xxxMattxxxuk Жыл бұрын
Great video but it doesn't answer phone or texts
@danielmartin9352
@danielmartin9352 2 ай бұрын
Does it not have sd card insert?
@sophiedonnelly7518
@sophiedonnelly7518 2 жыл бұрын
Just got mine, is there a way to edit the routes? Our office give us suggested routes on our paperwork and I want to use those but can't find out how to plug them in
@happydays6291
@happydays6291 6 ай бұрын
Yess. put your destination in then add stops on the route that will appear.
@raymondbrown8004
@raymondbrown8004 2 жыл бұрын
Ok I’ve not been trucking for long however I had a bad experience with this device last week in London the routes it was asking me to do were terrible I’ll be planning my own routes next time. For a start it can not find its way to London gateway services when it does get in to London it wants to go through the houses never wants to stick to primary routes stressed me out tbh. I’m trying to to figure out how to pre plan routes not having much luck
@billyd9205
@billyd9205 Жыл бұрын
Can my drive not work for you?
@TerrariumFirma
@TerrariumFirma Жыл бұрын
@@billyd9205 my drive doesnt work for anybody. This satnav is terrible and definitely not a professional tool. Nothing works right on it. It will steer you wrong and send you on crazy routes
@alanblack6875
@alanblack6875 Жыл бұрын
Why does the Tomtom go expert not show the current time in the side bar, so annoying to look at side bar and see arrival time but have to look at the clock or phone to see the current time?
@andrewwebber4781
@andrewwebber4781 2 жыл бұрын
Try using the Tom Tom in south Devon on multidrop in class 2 and you,ll find out how good it isnt !!!!!
@lukecinahgv
@lukecinahgv 2 жыл бұрын
That’s more devons fault than the tomtoms 😂 some of those so called A roads should be “unnamed” single track lanes 😂
@andrewwebber4781
@andrewwebber4781 2 жыл бұрын
@@lukecinahgv Hardly devons fault luke . The tomtom will send you on some crazy routes.It will divert you through restricted areas,down unpassable roads,towards bridges that are too low to name just a few of its problems..It may be ok if you have the luxury of driving on motorways for the majority of the day but for rural work its pretty much next to useless at times .It certainly adds to the fun during the day :-)
@umbrellaman2501
@umbrellaman2501 2 жыл бұрын
@@andrewwebber4781 The roads in Devon fucking suck.
@andrewwebber4781
@andrewwebber4781 2 жыл бұрын
@@umbrellaman2501 That they may ! And they suck even more if you follow the bloody sat nav.Only good if you know where your going and you dont need to follow it !!
@johnshaw8013
@johnshaw8013 Жыл бұрын
How do I bulk add POI'S. I cannot get it connected to a PC to add OV2 files to the map like you could in previous versions. I need to add somewhere in the region of 1000 delivery locations that my friends from work have already stored and shared amongst each other. I cannot face installing them manually! This is a deal breaker for me!
@milanofoda2361
@milanofoda2361 5 ай бұрын
I also have many of my own POIs in my own Categories from my old TomTom. Can't transfer them to this new device?
@hugharmstrong3880
@hugharmstrong3880 Жыл бұрын
Hi can you upgrade the memory on an expert 7 as it doesn't have enough room for all the map updates
@happydays6291
@happydays6291 6 ай бұрын
I've been just updating Uk as don't go out of this area myself.
@robert1222222
@robert1222222 2 жыл бұрын
The shittiest tomtom truck navi ever. It directs you in restricted zones,and avoid drivable zones. The 6250 was 4x slower, but 4x better. I am using it in Europe
@lukecinahgv
@lukecinahgv 2 жыл бұрын
As a brand ambassador for tom-tom in the UK, I can only talk about my experiences from the UK. I find it mostly takes you down the correct roads. Never has it taken me through a restricted zone. It has on occasion tried to take me down a road which is simply too narrow that he doesn’t know that. Obviously you’ve got to use a bit of wit and common sense alongside it
@robert1222222
@robert1222222 2 жыл бұрын
@@lukecinahgv i am a tomtom user since 7 years. I will post pictures if you want,showing how my expert see 7.5 restricted road,but actually there is no sign of the restriction on that road. I just say that the old 6250 performed better for me,and you shpuld not throw it away in the bushes :) Even on roadworks with 7.5t restriction,the 6250 use to avoid that,but the expert drive me straight into it.
@MartinTeerly
@MartinTeerly 2 жыл бұрын
How do I hide the vehicle info screen ? Before I click drive it shows all the Information about my truck but I already set all this and I'm driving same truck every day
@lyndontaylor4440
@lyndontaylor4440 2 жыл бұрын
I think it does this as a reminder for safety reasons just in case you for example swap trailers and it's a different height!! It prompts you to remember to change any settings
@kitkatCSR
@kitkatCSR 2 жыл бұрын
I can't get it to receive call or text it's paired to my phone (samsung s20) for Bluetooth to use my data and hotspot for live traffic and speed cams! I've downloaded my drive app and tried that it wanted a QR code to scan BUT I can't get the tomtom to get the QR code to scan it with my drive app! Tried looking on the net still no use!
@julianj4026
@julianj4026 2 жыл бұрын
I’ve had all sorts of trouble with connecting mine, it’s awful I really wish I never bothered tbh
@ClarkyRc
@ClarkyRc 2 жыл бұрын
@@julianj4026 this model can’t do calls and texts I had the same problem so I returned it and got the 6250
@MrFlash4203
@MrFlash4203 6 ай бұрын
Well I just got one. And it’s great except one thing so far and that’s the dartford tunnel. If I have my gross weight set over 7.5t it will say I am to heavy for it and will try and reroute me though London, clockwise round. Anywhere except the tunnel. Ideally I don’t want to set my axel as 7.5t as might screw me over elsewhere. :/ for £359 it’s abit poor on their part I have emailed them but I am sure others have also. So god knows. Why In the video he says it’s fine. Unless it’s something that’s happened since.
@lukecinahgv
@lukecinahgv 6 ай бұрын
I will be honest you’re not the first person to say that, but I’ve also got it and my gross weight is 44 tonne and it sends me through absolutely fine 🤷 strange. I don’t want to sound like I’m taking the Mick, but are you sure toll roads are turned on?
@regvarney8055
@regvarney8055 2 жыл бұрын
Luke , what the F..K am I doing WRONG , got it to connect to phone which is a Samsung A40 so have live traffic ...., BUT it wont connect as in phone calls , beginning to think I've blown 400 quid ....
@nxesr
@nxesr Жыл бұрын
I just got mine for £329 🔥
@kingusher1
@kingusher1 2 жыл бұрын
Anyone else having issues with charging cable being too loose? I just bought my Tomtom within a couple of months ago. I find that the charging cable is too loose and consistently losing power. Tomtom have been a nightmare to deal with. Anyone with advise regarding issue please advise.
@lukecinahgv
@lukecinahgv 2 жыл бұрын
Have you been putting the charger trough the mount?
@billyd9205
@billyd9205 Жыл бұрын
I'm having the same issue just purchased mine a few weeks back from Argos.. seems a worry .
@PauloWyatt
@PauloWyatt Жыл бұрын
O meant ROUT RECORD ?
@ClarkyRc
@ClarkyRc 2 жыл бұрын
Hi Luke Iv just got this and gutted it can’t receive calls and texts I was just wondering how you take call on the road
@thomasspence4101
@thomasspence4101 2 жыл бұрын
im having the same problem,cant get an answer anywhere
@ClarkyRc
@ClarkyRc 2 жыл бұрын
@@thomasspence4101 this model can’t take call and texts I returned it and got the 6250
@thomasspence4101
@thomasspence4101 2 жыл бұрын
@@ClarkyRc yeah I've found out. Thanks
@paulcallaghan2181
@paulcallaghan2181 9 күн бұрын
How do you change the height settings from meters into inches
@lukecinahgv
@lukecinahgv 8 күн бұрын
By changing the units from imperial to metric
@paulcallaghan2181
@paulcallaghan2181 8 күн бұрын
@@lukecinahgv thanks very much. I’ve just bought this based off your reviews and so far I think it is brilliant, probably the best one I’ve ever used. It was just the height setting that was annoying me a little but all sorted now. Thanks again
@danimccarron8413
@danimccarron8413 Жыл бұрын
Can you answer phone through expert
@CiderTalbotToo
@CiderTalbotToo 2 жыл бұрын
Hi mate great video I use the older one and love it and yes it won’t route me Uber the Dartford tunnel but it will over it. Really thinking about getting this new one but is it still a faff to type in your hight as I have had so many problems trying to get it to just to except what I type or is it more of a problem when using ft and in’s as I’m old lol. Is there a certain way of entering it.
@TheOmarshelby
@TheOmarshelby 2 жыл бұрын
hi mate can i ask you,I ve got a question that I'm not finding anywhere,the old 6250 has sim card included with camera and traffic? This new on I've got to use with my phone to use ? At any time ? Thank you and which one do you prefer?
@haverigg67
@haverigg67 2 жыл бұрын
can you have the height in feet & inches rather than meters ?
@mapsandnavigation433
@mapsandnavigation433 2 жыл бұрын
The trucks are designed and measured in metric system. You can do that, if desired.
@billyd9205
@billyd9205 Жыл бұрын
Yes.thats how I have mine.
@danimccarron8413
@danimccarron8413 Жыл бұрын
Won't show bridge heights selling it anyone wants it
@julianj4026
@julianj4026 Жыл бұрын
Does anyone have issues with this thing taking you through weight limits? It’s not great I have to say.
@MrFlash4203
@MrFlash4203 6 ай бұрын
Only issue I have so far is adding a 7.5t limit on the dartford tunnel. :/
@andredevisser8254
@andredevisser8254 2 жыл бұрын
if you only just tomtom ho can you now is better then gamin dezl glv 1000
@callell00
@callell00 Жыл бұрын
It's the biggest bag of crap I've ever had the displeasure of owning. Now it's only 6 months old and now it's crashed with a black screen. 😡
@lukecinahgv
@lukecinahgv Жыл бұрын
Good job it’s under warrantee mate. Sent it back and get it fixed/replaced. Sounds like a faulty unit. I’ve never had an issue
@willfriar5163
@willfriar5163 2 жыл бұрын
Hi Luke in your opinion what is the better one Go Expert or Go Proffesional 6250
@adamsher86
@adamsher86 2 жыл бұрын
Hi Luke, great vlog. I've been looking for a new TomTom. Does it uses of a new the internet data connection from your phone to get live traffic or does it have its own inbuilt? Cheers.
@TheThejpmshow
@TheThejpmshow 2 жыл бұрын
I think, they come with a SIM card on them
@adamsher86
@adamsher86 2 жыл бұрын
@@TheThejpmshow Thanks. I have the Go520 now that uses my phone's data but ideally would like my next one to have inbuilt.
@scotthunterTD
@scotthunterTD 2 жыл бұрын
No it doesn’t it relies on your phone. You also cannot import your own POI files to it. I sent mine back to Amazon.
@adamsher86
@adamsher86 2 жыл бұрын
@@scotthunterTD Thanks Scott. Which satnav do you use now after you sent that one back?
@scotthunterTD
@scotthunterTD 2 жыл бұрын
@@adamsher86 I went back to my 6250. The expert is not as intuitive to use. Especially when adding waypoints.
@infamouselixir90
@infamouselixir90 2 жыл бұрын
Absolute rubbish. Wasted hundreds of pounds on something that adds 40 mins to 1 hour onto Manchester-London journeys by routing all round the houses without good reason. I now use Google nav while on the motorway and have co-pilot truck nav app running in tandem and switch to co-pilot when off the motorway. They really need a few local driver moderators to submit unsuitable roads to avoid unless the address is located on that road
@Swifty800
@Swifty800 2 жыл бұрын
Doesn't it try and take you the wrong route on a lot of occasions?. I've seen you over rule it quite alot..
@lukecinahgv
@lukecinahgv 2 жыл бұрын
It calculates the fastest route normally. I sometimes override it and take the more direct route (I don’t have to stick to motorways for example, I’ll cut across an “A” road)
@detset406
@detset406 2 жыл бұрын
I dont like that you have to use your phone data to have Traffic live on the Satnav, very bad design from TomTom.
@hollowaysteve
@hollowaysteve 2 жыл бұрын
Is there an alternative that ‘doesn’t’ have to pair with a phone? I thought they all had to have internet access to get ‘live’ traffic updates. Perhaps if the satnav were to be ‘SIM enabled and have a slot for a PAYG SIM card but that would add to the already high cost and one would still have to pay for data. Also, not everyone is bothered about traffic updates. Connecting to ones phone gives everyone the option if required.
@colinmaynard2879
@colinmaynard2879 2 жыл бұрын
The user has probably selected no tolls, and thus routed away from Dartford Crossings
@MrFlash4203
@MrFlash4203 6 ай бұрын
Nah it’s a 7.5t weight restriction been playing with mine to see why it’s got a redline as soon as I go below 7.5t it removed the restriction. ::
@steveadams1316
@steveadams1316 11 ай бұрын
My tomtom go expert 7 will not answer the phone
@juancgutierrez6882
@juancgutierrez6882 9 ай бұрын
No for truck
@stevenevans1000
@stevenevans1000 Жыл бұрын
How come you can’t get the the time and date on front of the go expert but has the time and date on the 520 £400 quid not really value for money not even the introductions don’t tell you much
@Bert.....
@Bert..... 2 жыл бұрын
For the price of it there's so much they have missed off it. A customized list of vehicles would have been beneficial, I have the 6250 so switching between all the different trailers you need to check height then convert it from ft and inches to meters. They could have made customized presets.
@stum8374
@stum8374 2 жыл бұрын
Hi Bert,don't they have ft & in's or mtr's?? do they not do both,so I take it we can we sue tomtom if we hit a bridge in ft,that's meant to be one reason we left the eu,we can still use lb & oz and ft & in's,a LOT of drivers r old school.
@Bert.....
@Bert..... 2 жыл бұрын
@@stum8374 they do but you need to change the whole distances and it messes up the map display and starts telling you distance to exits in different units. When I switched the height to Ft and Inches it changed me distance to Destination to KM
@TheThejpmshow
@TheThejpmshow 2 жыл бұрын
It’s the QE2 Bridge Luke 😆
@williamlane5515
@williamlane5515 2 жыл бұрын
Can you set the Tom Tom go export to permanently Avoid certain road segments?
@tonyspackman1448
@tonyspackman1448 2 жыл бұрын
Great info as I drive to Portugal very handy on the world map stay save 🤙👍
@user-io3vx5zm7s
@user-io3vx5zm7s 2 жыл бұрын
Can't believe there's no discount code for us :(
@qwertyu2387
@qwertyu2387 2 жыл бұрын
I've got my 7" for the price of 6" unit.
@TerrariumFirma
@TerrariumFirma Жыл бұрын
these are terrible satnavs. The list of problems is quite long but heres a few of them: 1. the power cable comes loose and falls out. It needs glueing in for a firm connection, but if its come loose, you need a new bracket, which is expensive, then glue it in before it works loose 2. it won't pair with any phone, so you can't get traffic updates. 3. it gets weight limits wrong on lots of roads, and will try to reroute you in all sorts of crazy stupid directions to avoid them. 4. it only has vehicle height in meters, so if yours is in feet and inches, you need to convert it yourself to input the height.
@lukecinahgv
@lukecinahgv Жыл бұрын
3 of your 4 points are completely wrong. 1:) I’ve never had a loose connection from the power cable . EVER 2) It does pair with phone. You need to the hotspot page open on your phone whilst you connect, once connected you can then lock your phone 3) yes admittedly it does do some silly routes. Not often, this is where you have to use your intelligence and not 100% rely on it. Any half decent driver would plan his/her route before setting off 4) it does do ft and inch’s, you have to change the units settings to Km instead of miles and it’ll go into ft.
@kccars01
@kccars01 2 жыл бұрын
Hi Luke hope I didn’t make you jump today m4 just after reading services. (Downton) recognised your tattoo on your elbow. Congratulations on your 50.000 subs. 👍
@majackslelo827
@majackslelo827 6 ай бұрын
🫡
@geoffdriscoll1553
@geoffdriscoll1553 2 жыл бұрын
I have always used tomtom sat navs. But after buying the 6250 I will never get another one. It's was the biggest waste of money I've ever spent on a sat nav.
@andrewellison1203
@andrewellison1203 2 жыл бұрын
Luke how do I upgrade my tom-tom
@victorcastle5463
@victorcastle5463 2 жыл бұрын
When is the 4 g version coming out
@EduardSLVRU
@EduardSLVRU 2 жыл бұрын
It’s not coming out, it’s been cancelled because of some part shortages. Current models Go Expert and 6 and 7 will stay for a while. So if you need 4g, then buy 6250.
@julianj4026
@julianj4026 2 жыл бұрын
@@EduardSLVRU where did you see this?
@EduardSLVRU
@EduardSLVRU 2 жыл бұрын
@@julianj4026 it’s been confirmed on a tomtom official forum a few days ago. That’s why I bought yesterday Go Expert . Don’t want to wait for another year or two before they do another one. With a discount code I paid for Go Expert 6, £280.
@julianj4026
@julianj4026 2 жыл бұрын
@@EduardSLVRU nice! Where did you get it from Amazon have the expert 7 going between 340-360
@julianj4026
@julianj4026 2 жыл бұрын
@@EduardSLVRU also can you share where you got the code from?
@simonmcr8729
@simonmcr8729 2 жыл бұрын
They are £350 on Amazon because they are shit
@robertodumitru8716
@robertodumitru8716 2 жыл бұрын
It s f….g rubbish!!!Apart of the size of the vehicle,it doing the same thing like Google Map.£350 for nothing
@augustinbalan1689
@augustinbalan1689 2 жыл бұрын
Try using Google maps for a truck. You’re talking non-sense
@tinpot1978
@tinpot1978 2 жыл бұрын
It's 70 on a dual carriageway for a car, not 60 😃
@stum8374
@stum8374 2 жыл бұрын
It's 60.
@tinpot1978
@tinpot1978 2 жыл бұрын
@@stum8374 in the UK it's definitely 70mph on a dual carriageway. It's 60mph on a single carriageway.
@lukecinahgv
@lukecinahgv 2 жыл бұрын
Yep my bad mate 🤙🏻
@passwithpaul
@passwithpaul 2 жыл бұрын
Its 70 for dual carriageway and motorway for a car
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