Trams are Great so why are Toronto Streetcars so Terrible!? (with RM Transit)

Trams are great. They create and enable some of the best urbanism around. And yet the streetcars in Toronto are slow and unreliable and painful to take. What is Toronto doing wrong, and what could other "streetcar" cities learn from their mistakes?
Financial capital of Canada pauses so streetcar driver can move tracks with big stick: www.thebeavert...
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