Transforming Sales Conversations & Payment Disputes | Final Mile 49

[@agreattimetoday]

I started my first day at a logistics company and was speaking to carriers and drivers over the phone for the first time and found it challenging but fun. I’m impressed by those who can do this job. ! I’m going to be tuning in to your podcasts as you guys seem to have valuable insight. I don’t have enough disposable income yet to purchase one of your courses 😂 but I’ll share your channel with my fellow coworkers. (: Thanks!

[@Freight360]

Thanks for joining us and check out our website. We have a ton of free content for you and your coworkers!

[@jonathanpu7618]

Hi guys, thanks for answering my question last week. Made my day, haha. I had a question re: the discussion about frozen reefer LTLs. If I used one of those brokerages to help me move a frozen LTL, is that considered co-brokering/double brokering? Do I have to tell my customer that I'd be using another broker? How would this work liability/claim-wise? Thanks!

[@Freight360]

It would be co brokering since they’ll be a co brokerage agreement in place. You can find a sample agreement on our website. The claims are handled by them if one occurs. You’ll just facilitate information between this brokerage and your shipper.

[@Freight360]

We'll also break this down in detail on our next show.

[@josep6528]

Love your stuff. Gives me the motivation to keep hammering forward. Some of these shipper are rude as hell. 😅. It's worth it tho.

[@Freight360]

For sure! Keep pushing.

[@pamwaymire2765]

I understanding is that FOB origin is the ownership of a load so what does that have to do with using or not using a Broker?

[@Freight360]

FOB, doesn't have to do with the origin or destination. It speaks to which company is arranging the transportation. The first step in prospecting is to determine who the decision maker is for tendering the loads. Does that make sense?

[@pamwaymire2765]

@@Freight360​​⁠do you think that you could better describe FOB origin then? I thought that meant that the ownership of the load transfers to the carrier once they pick up that load. My current company ships FOB and that is how they described it. Thanks!!

[@Freight360]

We will better explain this in an upcoming episode. FOB is actually a short term for FOB Origin which outlines the ownership and responsibility of the freight and how it transfers to the consignee. There is another term "FOB destination" that is rarely used which is more the traditional form of shipping that we see. The term FOB is also used in accounting to account for the ownership of the assets (freight) and when it transfers from the shipper to the consignee.