Hyatt Ziva Riviera Cancun Resort Tour: All-Inclusive Family Vacation in Mexico | Trips with Angie

[@daniellecohen7073]

Your resort tours are the most helpful videos I have found when trying to decide between resorts. I love the complete tour and helpful narration with all of the details! This was more informative than any videos, reviews, or even the hotel website that I could find!

[@TripswithAngie]

Glad you found it helpful.

[@NighthawkCarbine]

Make sure to swim in all 8 pools. I vacationed here 4 times when it was the Secrets Silversands.

[@TripswithAngie]

Good tip!

[@lp6702sv]

I just booked a trip here and this was a huge help in deciding! I love the beach, but mostly because I just want to lay in the sun and relax so tbh the small beach is preferable since it seems like there will likely be fewer people

[@TripswithAngie]

Have a great trip.

[@NiceScenery88]

Was just at this resort last week and the water slides, kids water park, basketball and volleyball pool is closed at 5pm. The food was not good here. There's not much restaurants and food options. All restaurants and shows closed at 10pm. The beaches have so much seaweed so there is no beach. The AC in the room was broken.

[@TripswithAngie]

How did guest services address the broken air conditioning?

[@mikeroblick3416]

I stayed multiple times at Silversands and it was one of my favourite Secret’s properties after staying at several. We have a little one now and are very excited to get back to the same property and try the Ziva brand in November/December.

[@TripswithAngie]

Definitely come back and let me know what you think.

[@chinenyechibuko5940]

Thank you for this tour. I am going there soon and I have emailed the Concierge for the cabana and bali bed for reservation in advance. What is that busy pool called so I can pick that area when they get back to me? Is it true that the AC's in the rooms CAN'T be adjusted - super cold?

[@TripswithAngie]

They should send you a map with the cabana numbers so you can pick exactly what you want. We didn't have an issue with the air conditioning.

[@chinenyechibuko5940]

@@TripswithAngie thank u so much. We just got back from our trip and my family had a great time. The only thing to deal with is the hot weather and I think the pool has too much chlorine in it.

[@jeffz6140]

Hi, what are your top family resort recommendations with water parks and a pristine beach? Was considering this place until you mentioned this used to be secrets. Silversands stayed at Silver Sands in 2010, and was so disappointed with the beach. Your reviews are fantastic, thank you!

[@TripswithAngie]

Hi Jeff - I offer 3 custom recommendations to my clients for $150.00. It's based on what you think is important and includes pros and cons based on your criteria. If you'd like to get started, email [e-mail]

[@33sarny]

Of the four Hyatt Zivas I have visited, this one is number 4 on the list. It seemed dated. My order is as follows: Hyatt Ziva Cancun, Hyatt Ziva Punta Cana, Hyatt Ziva Rose Hall, and then HZRM. There is a very good reason why the HZRM is the least expensive and has free night options. Its still a Hyatt Ziva so if you are looking at other properties in the same price range, then I would say take a look. But if you can afford it, stay at the Hyatt Ziva Cancun. Also, the water has much more Seaweed/sargassum in the Riviera Maya area vs the Hotel Zone hotel beaches.

[@TripswithAngie]

I personally put Hyatt Ziva Cap Cana over Hyatt Ziva Cancun. I just love that spa and lazy river.

[@jaiho9442]

Nice, I'm going to the Hyatt Ziva Cancun in August.

[@brunorattis99]

What does HZRM stand for ?

[@jhalenemundin7775]

you said there is very good reason why it is the least expensive. can you elaborate? thanks

[@33sarny]

Hyatt Ziva Riviera Maya.@@brunorattis99

[@nata8948]

I will be going to this resort very soon. Thank you for all the information in this video. Do you know if the coffee at Roots is included?

[@TripswithAngie]

Coffee at Roots is included.

[@Boxing316]

@@TripswithAngieWhat about the room service ?

[@porterbrass]

⁠@@Boxing316Everything is included-ALL the time. It’s fantastic. We’ve been at least 5 times (twice when it was Dreams resort). It’s a GREAT resort. Our favorite way to start the day is room service coffee, pastries, fruit. You will enjoy it!

[@jaime3465]

Are all the restaurants included? There's like a vip restaurant only?

[@TripswithAngie]

I cover all the restaurants in the video and if they are included.

[@ChrissaR.-wj6xi]

Great video. I will be traveling to this resort in three weeks. I have a question about Roots, am I correct, it is not included in the all-inclusive package? If not, how are the prices?

[@TripswithAngie]

Everything in the coffee shop was included during my stay.

[@Theeverythingman23]

Silly question but are the pools heated? Or is that even needed in Cancun. Thinking of a mid December trip and I know that’s the cooler season..thanks!

[@TripswithAngie]

The pools have the capacity to be heated, but some people may still find them a little chilly in December depending on the air temperature and amount of rain.

[@loodyfayad3816]

The buffet is not open every day for lunch and dinner?

[@TripswithAngie]

Depends on occupancy.

[@jaime3465]

Do I jave to pay to access the hydro spa, sauna?

[@TripswithAngie]

Yes.

[@JanelleeRamírezAguilar]

CUÁLES SON LOS DESCUENTOS Y PROMOCIONES PARA LOS MEXICANOS?????????

[@TripswithAngie]

You'll need to contact a Mexican travel agent. I only work with US - based clients.

[@JustineTuhy]

Do you prefer ziva cancun or ziva Riveria Cancun?

[@TripswithAngie]

Ziva Cancun

[@SaloGemb-r1d]

Martinez Paul Perez Dorothy Wilson Larry

[@anaconda1120]

Resort and food were just ok at best. We left after a week to Dreams Tulum. World of difference as far as food, beach, amenities, etc. Also all-inclusive and now under Hyatt ownership. I say look elsewhere or do Ziva Cancun. This one is very dated, beach is full of seaweed and marginal food.

[@TripswithAngie]

Did you find Dreams Tulum dated?

[@anaconda1120]

@@TripswithAngie Dreams Talum was a bit dated as well, especially the suite bathrooms (Ziva rooms have great bathrooms). But it worked well with the overall feel and ambience of resort.

[@scottroach106]

😢

[@sylvaindastous9822]

For the price...it was good, food was really good and we visit the azul beach beside couple of time......but the beach is discusting and smell so bad at azul beach

[@TripswithAngie]

They let you into Azul Beach even though you were not a guest?

[@RosaMartinez-ek8gf]

This is my opinión the rooms is nice but the food is not good junck🤮

[@TripswithAngie]

What specifically didn't you like about the food? Was it served at the wrong temperature? Or did you just not like the menus?

[@rdabalsa]

it looks boring there not as nice as the other ones

[@TripswithAngie]

Which other ones have you visited?