hello, i am 1 problem, im buy 1 key microsoft office 2021 pro plus g2a is key used? what can i do?
@aryanpaigude4313Ай бұрын
I got my ms office 2021 key on wrong Microsoft account that is not mine so how am i supposed to transfer my key on my Microsoft account. I also have the receipt of that key. Please help i need it for my studys please help.
@aryanpaigude4313Ай бұрын
Can you just transfer my key to my own Microsoft account because of that it is saying that this key is used by different account but i don't have that account . Please help
@MicrosoftCustomerSupportАй бұрын
Hi! Your comments got our attention. It seems you want to transfer your Office 2021 license from one Microsoft account to another. We understand the importance of having access to the Office suite, especially you needed it for your studies. Allow us to share the following information. Once a Office product key is redeemed to an account, users can download and install the Office apps from the same account. In line with the license terms agreement of Office, it can only be redeemed once and cannot be transferred to another Microsoft. To help you access your Office apps, please share the following information. 1. When you mentioned you don’t have the account where your key is used on, do you mean you cannot log into it, or it belongs to someone else? 2. If you own the account, do you still know the email address of the account and the last known password? Please do not share your password, we just like to confirm. 3. Can you share the exact message you’re getting? Try signing in to this link: msft.it/6057mKcaN and let us know how it goes. We’ll look forward to your reply.
@MicrosoftCustomerSupportАй бұрын
Hi again. How's it going? We hope you're doing well. We're just checking in on you about you wanting to transfer your Office 2021 license from one Microsoft account to another. We recently shared information about the Office product key. We also asked you a set of questions for us to further isolate the issue and provide you with the best option to help. We haven't heard back from you yet. Your ticket remains open if you still need assistance, and we sincerely hope that you get back to us at your earliest convenience. We'd be happy to check our available resources to help. Have a nice day, and take care!
@MicrosoftCustomerSupportАй бұрын
Hello again! We recently talked about your case here on social media, and we would like to know what you think of this experience with us. We would like to request a moment of your time to complete a questionnaire, where you can tell us what we've done well and what we can further improve on. If you have time, please fill it out. If you need any further help, feel free to write again. msft.it/6007m3klf Thank you for your time, and we hope that you have a great day!
@VedadKarac-s7iАй бұрын
FINALLY SOMEONE THAT ISN'T AN INDIAN SCAMMER
@WaveFunctionCollapsedАй бұрын
fingerprint not working after windows update on laptop
@MicrosoftCustomerSupportАй бұрын
Hello, there. You caught our attention, and we apologize for the late response. We noticed that your fingerprint reader isn’t working after a recent Windows update. This can sometimes happen if the update caused a conflict with the fingerprint reader driver. To help us get to the bottom of this, please provide us with the following details: 1. May we know which Windows version are you using? To check: -Select the Start button, type Computer in the search box, right-click Computer or This PC from the list of search results, and then select Properties. -The version of Windows that your PC is running is listed under Windows edition. 2. Can you confirm that all the updates where installed and downloaded properly. 3. To avoid repetitions, may we know what are the troubleshooting steps you already tried? We will wait for your reply.
@MicrosoftCustomerSupportАй бұрын
Hi, there. How are you? We hope this message finds you well. Just a quick follow-up to check if you received our comment, asking you for the necessary information regarding your concern with the fingerprint recognition feature in Windows devices after an update. Are you experiencing the same issue? Please feel free to reply at your convenience, so we can provide you with the best option to help.
@WaveFunctionCollapsedАй бұрын
@@MicrosoftCustomerSupport i have lenovo IdeaPad flex 5 with amd ryzen 5 7530u windows version is windows 11 home 23H2 activated genuine
@auminhhaonguyenАй бұрын
my account got locked for some mystery reason i dont know when i try to use phone number to unlock it,some error like”this way is not working,please try another way”, I’m just started using Microsoft edge for like a month so i dont even know how to fix it,i hope someone can tell me what am i suppose to do to get my account back
@MicrosoftCustomerSupportАй бұрын
Hi! Your comment caught out attention, and we'd like to help. We understand that your account got locked, and you're receiving an error message. Also, that you just started using Microsoft Edge. No worries, we're here to help. Please provide more information by answering the questions below: 1. What type of account are you using (e.g., personal, work, school)? 2. Have there been any recent changes to your account? 3. When you tried to use your phone number to unlock the account, is there a prompt or message showing other ways to unlock? If yes, were you able to follow it and what happened? These questions can help us gather more information and provide appropriate troubleshooting steps or recommendations. We’ll wait for your response.
@auminhhaonguyenАй бұрын
1.personal 2.i just starter using like a month so i dont even change anything 3.there is a message about i need to use another way to unlock but it don’t even show me exactly how
@MicrosoftCustomerSupportАй бұрын
Thank you for answering our questions. Our apologies for the delayed response. We hope you don’t mind us asking, what is the status of your account? Are you getting any error messages when signing in to msft.it/6014lEYOC? If so, please send us the error message this will help us provide you the appropriate troubleshooting steps or recommendations. We'll wait for your reply.
@auminhhaonguyenАй бұрын
“that verification method isn’t working right now,please try another method”,i already use my another device and using my phone number to unlock my account but it still not working
@MicrosoftCustomerSupportАй бұрын
We appreciate you keeping us posted and providing the error message that you are getting. There are several possible factors causing this issue, including network or browser-related issues or unexpected server problems. Here are some steps you can take: 1. Clear Cache & Cookies: Try clearing the cache and cookies in your browser or consider using a different browser like in-private browsing. Sometimes this can resolve issues related to repeated verification code requests. 2. Change Network or Device: Network-related issues can sometimes affect services. Try accessing the form from a different network or device to see if the error persists. 3. Wait 24 Hours: If the issue persists, wait for 24 hours before trying to sign in again. We'll be here for your update.
@DiositoCraftАй бұрын
my Microsoft account was stolen 🥺
@MicrosoftCustomerSupportАй бұрын
Hi. Thank you for bringing this to our attention, and we apologize for our late response. We understand that you’re facing issues with your stolen Microsoft account, and we’re here to help. Please allow us to ask the following questions first, so we can assist you effectively: 1. Are you using a personal, school or work account? 2. To see the status of your account, could you please send us the exact message you encounter when signing in at msft.it/6054miHW6? 3. Do you have access to the associated security information such as an alternate email address or phone number to receive the security code? 4. Is two-step verification enabled on the account? 5. To make sure that we have not missed anything, may we know if you have filled out the online recovery form: msft.it/6055miHWB? If yes, please tell us the result. We'll wait for your response.
@MicrosoftCustomerSupportАй бұрын
We haven't heard from you in a while now. We would like to know if you were able to recover your Microsoft account. If not, please reply to us with the information needed above, and we are more than happy to help you. All the best!
@AC16frozzАй бұрын
I HATE MICROSOFT SO MUCH!!
@Yaamo_M80Ай бұрын
My account has been hacked I don't have access to my authentictor app I don't have access to my phone number I sold it with my phone, pls help I submitted a recovery and it asked for my Xbox live id, and I don't have a Xbox or can't sign in 😭
@Yaamo_M80Ай бұрын
@MicrosoftCustomerSupport
@MicrosoftCustomerSupportАй бұрын
We understand your frustration. The Account Recovery Form is the best option because it allows us to verify your identity and recover your account when other methods fail. The reason you might be unable to complete the form is that the email associated with your account has been changed by the hacker. To proceed, use the new email address that the hacker changed it to. This will help us verify your identity and regain access to your account. Please fill out the form with as much information as you can remember about your account. Continue filling out the recovery form as thoroughly as possible. Make sure to include any additional information you can remember about your account usage. Ensure you have a functional email for Microsoft to contact you. It’s beneficial to fill out the form from a familiar device and location, and answer as many questions as thoroughly as possible. If you’re unsure, guessing is acceptable, and incorrect answers won’t penalize you. When you encounter a question that allows you to “add more,” provide as much detail as you can. You might also ask family or friends for help with the subject lines you used with the account. You can submit the form up to twice a day. If you recall new details about your account, we recommend filling out the form again to increase your chances of recovery. For more tips on filling out the recovery form, visit this link: msft.it/6011pvhbT. If you need further assistance, don’t hesitate to reach out. If you have any other questions or concerns, please let me know. We’re here to help!