Troubleshooting common Autoscrubber issues

[@roberthodge2311]

That was fantastic, and you showed me a couple of things that I didn't know before about my scrubber, I was able to fix some problems and didn't have to wait on a repairman

[@Hensleyken9]

Thanks a lot. After watching the video especially that of water not coming out of the scrubber I applied it immediately and it worked ❤😊😊

[@guillermobarronramirez4616]

Excelente información, mañana lo ponga en práctica, esta saliendo poca agua en la máquina y supongo que es el filtro de abajo que mencionó, mil gracias!!!

[@weesebowski8651]

Note about the black scuffing lads and cleaning it causes the batteries to die faster! I found the old scrubbers to be more beneficial due to controlling the amount of pressure on the floors! This new 2 button scrubber has stripped waxed floors even with dull red cleaning pads. (Issue!) Also the vacuum hose tends to wear with the arm release. If you use this on average floors the rubber is ok. If you use this in the warehouse on cement floors it chews up the red scrub pads and the rubber...The advanced SC750 ST has had major issues with the battery consistency! You leave it plugged in or not the battery does no matter what. If you leave it unplugged over night it’ll die 3 minutes within the store. The unfortunate part of all this is you have people utilize this equipment not knowing how to properly care for equipment.

[@ImperialDade]

“Thank you for watching our content. Sorry to hear you are having trouble with your Advance SC750. Your final point rings true, proper training and machine maintenance is very important. It sounds like there may be an issue with your batteries or the charger - as this is not typical run time for this machine. We find that many machine operators opportunity charge the batteries and lead to very premature battery failure, see this video for more details: kzbin.info/www/bejne/n6nJgYFog86Am5Y. We recommend getting the machine serviced. Our technicians are Gold Certified to work on this equipment and can do on site or in shop work on this. If you are within our service area (Maine down to Virginia on the East Coast), please visit this page and fill out the form, we will take great care of your machine. www.ebpsupply.com/service”

[@kagome122885]

I hate it when people don't rinse out the tanks and forget to leave them open after use. I once came to work to find the squeegee assembly torn up and missing the steel straps after someone used it to clean up after flooding from rain over the weekend.

[@thomaskishmanii2675]

Break Down 0:30 Squeegee 3:14 Hose 3:29 Tank (dirty water) 4:50 Gasket on dirty water tank 5:00 Scrubber pads 6:34 No Water 9:00 Machine Will Not Run You’re Welcome Forgot to add how to get chemical to dispense

[@Rnpro84]

Great information and easy to understand. Thank you!

[@ImperialDade]

Thank you for watching our content, and taking the time to provide feedback! We are happy our message is received well.

[@paulz2794]

I can understand it better if you JAs didn't have that music playing in the background

[@LetsShave61]

I use an advance sc1500. Its definately leaving more water behind than it used to. On tile floor, there used to be a couple little lines (probably dirt) but it was pretty dry, lately its leaving almost like a glaze the entire width of the squeegee. I have torn it apart twice. Checked the hoses, no holes. Cleaned everything i can think of including around the electric motor. I tested the suction with my hand and it seems to be functioning. No whistling like air is getting in somewhere etc. The squeegee is nearly new, flipped it and had no change. I dont see an adjustment for the squeegee but it is folded down pretty good against the floor. Im feeling at a loss lol. Its not dumping more water than it should. Im out of ideas.

[@ImperialDade]

Hi there! Thanks for watching. We're sorry to hear you're having trouble with your machine. We understand how frustrating that can be. Hopefully, we have the fix. First, verify that the recovery tank gasket is securely in place and in good condition. Also, ensure that the cap on the drain hose is tightly screwed on. If the issue persists, try removing the suction hose and flushing it with water, as there might be a partial blockage. If these steps don't resolve the problem, don't hesitate to contact your local Imperial Dade service center for further assistance. You can reach us here: www.imperialdade.com/help-center/general-inquiries?pathname=/

[@djprojugs6606]

Automatic scrubber not moving on weekends. For some reason employee won't come to push it on his days off. Might need to be replaced soon as I'm hearing strange noises coming from automated part of it. They are high pitched whines sounding like "I've been working for 72 hours straight" and another noise that almost sounds like a " I wanna go home" any ideas how to stop the noises and get it it back to running every day? I tried duct tape but it only muffkes the sounds!

[@tomtom3420]

Best comment Projugs!

[@samuelseager6785]

Looks like we are all still waiting for an answer.

[@djprojugs6606]

@@samuelseager6785 reapplying fresh duct tape every other day is still the best solution sadly.

[@ruudvanelck7083]

My floor cleaning machine stopped adding the detergent to the water. I checked the settings, all fine. The bottle with detergent also full. Any suggestions?

[@daytonwallis4258]

Mix the warm water and soap right in the water tank, Works like a charm

[@karlvilla9643]

Yes check the bottom for the filter take out cleaning and put it back That happen when we convinated chemicals

[@davidbarry9474]

I'm interested in finding an easy way to put the brush on instead of climbing on my back and reaching under any suggestions?

[@ImperialDade]

Hello! Thanks for watching. Unfortunately, this really depends on the design of your machine. If you have lugs on the brush that have to fit into the driver, then you do have to reach under, line it up and install the brush. We have seen people put the brush on the floor, then drop the motor onto it and turn it on to lock it in place. However, this is a big NO. This always ends up damaging the machine and leading to costly repairs. Some manufacturers have a design that makes it very easy to attach the brush. For example, Tenant has a great option called CLICK. It involves magnets that make installing a brush effortless. To learn more about this machine, reach out to us: www.imperialdade.com/help-center/general-inquiries

[@LuisMorales-ll2lo]

When he pops out the pads I started to laugh 😂

[@Bgz8890s]

5400 Tennant Scrubber-Dryer here. The brush is not lowering when I push the button, any idea where to begin? Thanks.

[@barryscott8041]

New on the job, running a Tennant T600e machine; end of shift, twice now the damn thing won't drain the dirty water. Plug is NOT in the outer drain hose....not gonna put my arm in that tank!

[@edong633]

hi sir,how come no water come out in the machine but before its good enough,but when used in waxing water wont come out properly?

[@AMG8241]

Same question but nobody answer

[@edong633]

@@AMG8241 I fixed my machine by myself already,it’s clogged What I did checked all the hose and I cleaned the water tank with hot water..

[@everydaylife117]

How do you pull down the brush to the ground inorder to start scrubbing?

[@ImperialDade]

Hello! Thanks for watching. The answer varies. Most smaller scrubbers feature a foot pedal that, when pressed down, pushed to the side, and then released, lowers the motor and pad to the floor. In contrast, larger machines and ride-on scrubbers often use an electric actuator that, when activated, automatically lowers the motor and pad. Let us know if this helps. If not, please provide you exact machine and we can help you with that model.

[@everydaylife117]

@@ImperialDade thanks, this really helps

[@annetterosin6976]

Question: Our T3's scrubber pad is at an angle (up at the front) when lowered and sprays water all over. What can be adjusted to make the scrubber pad level to the floor?

[@ImperialDade]

Hi @annetterosin6976, thanks for reaching out! There are no adjustments to the head as it floats. We have gathered a few suggestions for you to try and troubleshoot the issue. First and foremost, has the scrubber been serviced recently and had the scrub head removed? If so, then be sure that the head is bolted to the front, rightmost hole in the bracket. If it is bolted correctly, check that the machine brackets in the front are not bent. This commonly happens if the machine was steered or crashed into. If this is the case, we recommend a qualified technician replace the brackets. If neither of these two things seems to be the issue, reach out to us here: www.imperialdade.com/registration Once of our qualified service technicians will be in touch!

[@khanbadshah4516]

We have nilfisk walk behind scrubber dryer... We are facing that the machine brush head is cleaning very hard at right side.... It take too much force to handle... Please guide me whats is the problem how can i fix it.

[@Stenuarts5287]

At the mall I work at I'm having trouble with our Advenger ecoflex is leaving alot of water on the tiled floor. It's leaving so much water on the floor that I used to collect 3/4 of a tank but now I'm barely collecting 1/4 if a tank. The squeegee is about 2 weeks old!! They were just changed. In the degree tray it's collecting next to nothing. H E L P!!!! I'm currently using white pads

[@ScottAllenFinance]

Sounds like a vacuum issue rather than a squeegee issue. Could be the squeegee vacuum hose or anything in between the vacuum motor and the squeegee assembly. If you pull the vacuum hose off the squeegee assembly, is there sufficient vacuum suction? Start there, then work backwards to the vacuum motor. Check seals and gaskets and make sure no vacuum hoses have come disconnected from the vacuum motor, if they attach directly. If you have good suction on the squeegee vacuum hose, then the squeegee assembly itself may be out of adjustment. There are good videos here on KZbin that show how squeegees should be properly adjusted.

[@ImperialDade]

Hello! Thanks for watching. It sounds like the issue is that the squeegee is not at the correct angle. Under the back of the machine, there is an adjustment knob. Turn the knob in one direction to change the angle down and the other direction to change the angle up. The deflection of the squeegee blade needs to be even across the entire squeegee tool. It is best to have someone watch the angle as you slowly move forward. Another issue is that the squeegee hose may have a clog, removing the hose and flush to remove clog. Finally, check the gasket at the top of the recovery tank to be sure it is sealing the tank lid properly. If none of these tips work, reach out to one of our specialists here: www.imperialdade.com/registration In the meantime, don't forget to like and subscribe to our channel!

[@HarrisUltra]

What do you do when the wheels are constantly spinning out and won’t catch traction ? The tires don’t look too wore down so I don’t understand what’s causing it to do that. Please help 🙏🏿

[@ImperialDade]

Hi - thank you for watching our content. What type of Autoscrubber do you have (make/model) I'll ask one of our technicians to see if we can pinpoint a problem.

[@ImperialDade]

Actually, I got a reply from Dan (in the video) without needing a specific machine model. Here is his response: "I have experienced this from time to time as well. Usually when turning on a wet soapy floor. If you reduce the speed coming into a turn, the machine should get a better grip with less spinning." I hope this helps your issue

[@paulg2100]

Also if you have your pad to tight to the floor , for the deepest scrub , it will make the wheels not catch traction. When it’s fully pressed to the floor it is usually just for short periods and not to scrub for long durations which would make the wheels spin out

[@iapprove8392]

Something is not addressed here. Why would the machine slide to the right continuously. Does it have to do with the casters or the main wheels. Those wheels should have some traction to them so when you turn they won't slide as well.

[@ImperialDade]

Hi! Thanks for watching. There are a couple reasons why your machine may slide to the right continuously. First, is due to worn tires. Worn tires with no tread left should be replaced. Another reason for machine malfunction is you are turning too fast. Tires will spin out doing a full-speed turn. If the problem is not worn tires or the speed of the turn, you may need to check your swivel castors. The castors tend to get hair and lint on the axles and need to be cleaned so the machine pivots easily. Lastly, if there are grease fittings, you should lubricate them periodically to ensure the machine turns seamlessly.

[@iapprove8392]

@@ImperialDade Thank you for the reply. I will check that out. These new tires for Nilfisk machines don't have treats. I find that is a big issue. And I will check the castors. The machine just goes sideways all the way down the hallway.

[@michellemarino63]

Why does the scrubber vere sharply to the left side when moving forward?

[@ImperialDade]

Hello! Thanks for watching our videos! We are sorry to hear your are experiencing trouble with your autoscrubber. If your scrubber is swerving sharply to the left, it is most likely that the scrub deck is out of alignment. Scrub decks can be pushed out of alignment by a bent bracket. This usually happens when the machine bumps into something. If the bracket does not look bent, it could also be a faulty drive system. We recommend having a qualified service technician check out the machine to get to the root issue and recommend a fix. For help diagnosing the issue, reach out to one of our factory-trained service technicians here: www.imperialdade.com/registration

[@dmaynard5144]

I HAVE A NSS 3330 WRANGLER. IT SHUTS OFF WHEN SCRUBBER IS ON . IT RUNS FINE WITH VACCUUM ON AND SCRUBBER LIFTED JUST STARTED THIS. WHAT SHOULD I CHECK?

[@cardboardempire]

Check your fuses

[@larry762]

Our machine (a 750 model) does not have enough suction going to the squeegee. I've noted that the drain hose is a bit flattened during operation so some of the suction is going there. How do I get all the suction going to the vacuum hose?

[@PeacefulPeteable]

I've ran over the hose a few times. A rubber mallet to get it into a round shape, plus some really good duct tape should do the trick. Or a new hose.

[@novascotianinfj]

using many Auto scrubbers Professional auto scrubber here 50 hours a week for the last 30 years You guys really need to make that filter much bigger it needs to let more water through Also when you unscrew it Bitstrips very easily because the threading is made of plastic Double the water inflow to the filter and quadruple the surface area of the filter maybe the floors will actually look Streak free Doesn't matter how slow I go how clean the filter is for how full the water flow is there's just never enough water on the floor and I don't have all day Burnish every inch of the floor everyday to get rid of streaks Not your company in particular but the only Autos covers this seem to work or the old freaking giant monsters those were amazing these speed scrub 500 are crap .. Not sure if I can deal this anymore probably going to quit

[@skievl23]

lmao. what did you end up doing

[@sharla98]

Hello, I have an Advance SC450 scrubber and we are having issues with it leaving streaks on the floor. Usually the streaks look dirty. Do you think this is an issue with the pad we are using or the squeegee blades?

[@paulg2100]

Definitely squeegee.. it’s prob not adjusted right or maybe time to flip it or change it completely. First make sure the squeegee is fully clean and see if it streaks still, if it does then move to the other suggestions

[@paulg2100]

I have a question , last week or so my right brush keeps not putting out water. When it happens it’s because the breaker keeps tripping. I stop , open the machine , press the breaker and I’m good again. Then about 25 minutes it trips again and I have to repeat. Last week it did only a few times and today I had to press the breaker 25 times or so in a shift. Any reason why the breaker keeps tripping that you may know ? It’s the right side brush if you were standing at the scrubber to use it .. to the persons right .. thx

[@Sukimaye]

I have the same problem right now and I can't figure it out. Have you found out the problem with yours so I could check mine.

[@russvetter4250]

This would be an excellent video if it wasn't for the poor focus. A lot of great information.

[@andyromanowski1224]

yupp it hurts to watch it ...

[@ferneymorenomolina1484]

I have a problem, F3 vaccuum overload, how I could fix it? Please.

[@mudcatjohnson130]

Fuse

[@MrDeviozBeatz]

What do I do if the machine leaves dirty streaks and leaves dirty water from the hose?

[@MrDeviozBeatz]

And like the water has been full for the past few days

[@carlbelt8328]

How do I use this scrubber

[@ImperialDade]

Hi @carlbelt8328, check out this article for tips on how to use an autoscrubber: www.imperialdade.com/blog/how-to-use-an-auto-floor-scrubber

[@arunrajarunshaiva7089]

Sir water not squzeeing and waste water not storing inside but scrabing what is the problem

[@cardboardempire]

Pull put your hoses and clean them. Sounds like a blockage. Also check your tank. There may be am obstruction of debris

[@tmae100]

Stops in motion for some reason I reset it then it starts what do I do?

[@ImperialDade]

Hi there! Thanks for watching our videos! We are sorry to hear you are experiencing issues with your machine. We understand how frustrating that can be. Has the circuit breaker on this machine popped several times before? If yes, it is likely weaker and causing he machine to stop. It will need to be replaced. We recommend that a factory trained technician perform this. If you need additional help or would like to schedule a service appointment, contact us here: www.imperialdade.com/registration

[@treavy1]

What if the sc450 nilfisk isnt putting down solution

[@maxenergy3600]

that means ur gay

[@Hellndegenerates]

My machine stinks, and I've used my karcher k7 to clean it out using Surfex hd and and various citrus pre wash products, still stinks.

[@ImperialDade]

Hi Deez, Thanks for watching! Did you try the tips in this video? If these fail to work, reach out to us here: www.imperialdade.com/registration One of our factory-trained technicians can help you better resolve the issue. Don't forget to like and subscribe to our channel so you can stay up to date on the latest videos!

[@ellingtonwatson3328]

My brush indicator light keeps coming on and off brush stopping at times there is a tiki tiki sounds coming from it.plz help

[@cosmicowl3336]

Machine turns on but no charging icon shows up. I usually also hear a sound indicating its charging but now I hear nothing. any help?

[@ImperialDade]

Is the cord fully connected?

[@cosmicowl3336]

@@ImperialDade as far as I can tell yes. it's an older machine but was recently re wired and had new batteries placed in it. it turns on fine but when plugged in no battery icon shows and doesn't gain any charge. I've tried just about everything besides taking the thing apart

[@streetguru9350]

Totally not here because I crashed one and misaligned the squeegee. Sticks out on one side...right turns are death.

[@ImperialDade]

Thanks for watching our content. So glad you didn't crash your autoscrubber ;) . IF one HAD crashed it - hope is not lost. Take a look at this video we put together on Floor Scrubber Maintenance - there is a segment on squeegees - maybe this helps. If its bent - then I think you'll need to get the assembly replaced. Floor Scrubber Maintenance: TIps to Extend the Life of Your Machine - kzbin.info/www/bejne/d3TXhnxsnMdjg9E

[@streetguru9350]

@@ImperialDade roboscrub 20, designed that way, very tight corner in store with a pillar. It kind of rattles now when moving along the floor, going to attempt to level/align it tomorrow.

[@ImperialDade]

@@streetguru9350 Great - hope it works out. If you need assistance from our technicians, visit www.ebpsupply.com/service

[@streetguru9350]

@@ImperialDade bolt/nut for adjusting the squeegee height is totally seized from corrosion. Not going to touch it anymore.

[@ImperialDade]

@@streetguru9350 Oh no! visit this page and if you're in our area, we can help - otherwise maybe our tecs can suggest a solution. visit www.ebpsupply.com/service

[@teresapedigo7963]

What might be causing water to leak from the recovery tank into the battery compartment?

[@PeacefulPeteable]

Did you already figure out what was wrong with it? Was it a cracked tank, bad seal, or something else? Sounds like a pretty not good issue.

[@ScottAllenFinance]

Could be a degraded tank seal or loose vacuum hose or tank connection gasket. Are you 100% sure it is recovery water and not solution or water leaking from the batteries?

[@natechotravels9300]

We’re getting a 03 code. Any suggestion on how to fix that?

[@ImperialDade]

Hi - Thank you for watching our content and reaching out. I will ask our technicians. Please tell me the make and model of the machine so I can give them the code.

[@natechotravels9300]

EBP Supply Solutions hi! It’s a advance sc750

[@ImperialDade]

@@natechotravels9300 Code 3 on that machine is associated with the controls, and disables the: Detergent, Solution, and Brush Motors. You may need a technician to look at the machine. How old is it? It could be covered under warranty. Drop us a message at: www.ebpsupply.com/video-protips and we can continue the conversation and check the serial number to see if its covered.

[@natechotravels9300]

EBP Supply Solutions it’s 8 months old. Thank you very much! Someone is coming to check it out today 👍🏽👍🏽

[@ImperialDade]

@@natechotravels9300 Awesome! Glad we could be of assistance!

[@sarahjohnson-104]

What can you do when you're machine is making weird noise?

[@timothyhudson7999]

Put your earbuds in and turn up the volume on Pandora. Or tell us where the weird noise is coming from/what your are trying to do when it happens, etc.

[@sarahjohnson-104]

@@timothyhudson7999 the machine was making the weird noise from the front. We got it figured out

[@productreviewer9274]

I can't get one of my brushes the rotate

[@ImperialDade]

Hello! Thanks for watching. We are sorry to hear you are experiencing trouble with your machine. We understand how frustrating it can be. If one of your brushes isn't rotating, it is likely that the circuit breaker for that motor may have popped. Something must have caused the increase in amp draw to pop it. We recommend having a qualified service technician check out the machine and reset the breaker. If you need help finding a service center near you, contact us here: www.imperialdade.com/registration

[@roxannegarcia8105]

Our machine just stopped working what could be wrong?

[@roxannegarcia8105]

Detergent button flashing and arrow button flashing also???

[@dixbowman3452]

T7amr 2d camera never works then randomly pops on.

[@ImperialDade]

Hi! Thanks for watching. We are sorry to hear you are having trouble with your machine. We have a team of trained specialists to troubleshoot and repair all types of janitorial equipment. Reach out to us here for a quote: www.imperialdade.com/help-center/general-inquiries?pathname=/

[@heatherbazinet274]

Mine the scrubber part was not working and hard to push. But now it is easy to push but the scrubber jumps like a bunny. Mechanic wad out. Said it was fixed....not too sure what he meant it was fixed? Lol

[@ImperialDade]

Hi! Thanks for watching our content. We are sorry to hear you are experiencing issues with your machine. The issue may be with your pad driver. Is it installed correctly? If it is at an angle the scrubber would bounce as the pad driver spins. Please remove and reinstall the pad driver. If this does not fix the issue, contact our service and repair department here: www.imperialdade.com/help-center/help-with-product?pathname=/

[@amielenriquez186]

My machine does stop going in reverse even on idle

[@albertgeorgy6827]

How can you change the safety connector?

[@ImperialDade]

Hi Albert, Thank you for watching our content. The Safety Connector is part of the electrical circuit and not something we would recommend changing on your own. We recommend having one of our factory certified service technicians take a look at your situation and give you a quote. If you're in the New England/Mid Atlantic portion of the US - fill out this form and we'll schedule something. www.ebpsupply.com/service

[@albertgeorgy6827]

@@ImperialDade thank you for your response!

[@GARYCOOK-e5v]

The breaker keeps popping

[@ImperialDade]

Hi. Thanks for watching. We are sorry to hear you are having issues. This might help: Automatic scrubbers typically have more than one circuit breaker, and it's important to know what each one does. For instance, if the drive circuit breaker pops while you're driving up a steep incline, try resetting it. If it continues to pop, replace the breaker as your first step. If the issue persists after replacing the breaker, you likely need professional service for the drive system. If the brush motor's breaker pops, it's usually a sign that professional service is required. For vacuum motor breaker issues, first check for blockages in the vacuum hoses. If there’s no blockage, replace the breaker. If the problem continues after replacing it, professional repair is needed. Keep in mind that circuit breakers weaken each time they trip, which can cause them to pop at lower voltages, leading to repeated issues. The first step is always to replace the breaker. If you need further assistance, reach out to Imperial Dade for professional service.

[@jetclntn]

my ice machine scrubber won’t drain enough

[@ImperialDade]

Hi Jetcintn, Thanks for watching! We service kitchen equipment in addition to floor machines. This video is specific to janitorial floor equipment. for help or service with your ice machine, reach out to us here: www.imperialdade.com/registration Don't forget to like and subscribe to our channel so you can stay up to date on the latest videos!

[@kellydavis8813]

No water coming out on floor

[@ImperialDade]

Hello! Thanks for watching our video! We are sorry to hear that you are experiencing trouble with your autoscrubber. We understand how frustrating that can be. There are a few reasons why your machine may not be dispensing water. First, check the filter. Clean it if it looks dirty. Nect,m check the clean water line. Does it seem clogged or backed up? Clean this as well. Next, check for a blockage in the clean water tank. If you notice buildup, remove it. If neither of these solves the issue, there may be an electrical issue with the water switch or solenoid that releases the water. We recommend reaching out to your local Imperial Dade service center for assistance. contact us here: www.imperialdade.com/help-center/help-with-product?pathname=/

[@r0binshaw702]

The scrubber wont spin i think its the sensor

[@liliberaunmacazana6651]

Podría enviar la información en español

[@rodstevenson6326]

What's this fella got stuck to the side of his head ?

[@ImperialDade]

Hi Rod, Thanks for watching! Our Equipment Expert Dan, has cochlear implants to help with his impaired hearing. We are glad you found this video useful. Don't forget to like and subscribe to our channel so you can stay up to date on the latest videos!

[@joshuagordon988]

Told me nothing

[@ImperialDade]

Hi! Thanks for watching. We're sorry to hear this video didn't answer your questions or cover the information you were looking for. What specifically did you want to learn? We'll be sure to cover it in a future video. Thanks!

[@romanatodorovic5145]

Sd

[@ellingtonwatson3328]

Hello my T45B autoscubber brush stop from working nothing from it, before it was stopping an a tick tick sound was coming from it, please help

[@PeacefulPeteable]

@@ellingtonwatson3328 I'm taking a total stab in the dark, but that sounds like it could be something wrong with the mechanics of the scrubber arm. Or something could be caught up inside there. But it really sounds like a technician job. I can't think of anything that would cause the brush to stop working if everything is attached properly.

[@thedude1249]

✨What is growing out of your head bra? 🤢🤮🤮

[@ImperialDade]

Hi - Thanks for watching our content. Dan gets this question quite a bit and we are always happy to answer. Dan was 100% deaf, the plastic pieces you see attached to his head are cochlear implants that give Dan his hearing back. Without the surgery and implants, he would still be deaf, so not a day goes by where he isnt thankful for the procedure. Thanks for asking and we continue to spread the good word about this procedure.

[@samuelseager6785]

@@ImperialDade That was a very civil reply to a very rude comment.

[@kathygrzeskiewicz8315]

The filter cap underneath the Auto scrubber is on very tight can you give any suggestions how to loosen it

[@ScottAllenFinance]

First, it goes without saying to make sure you're turning the filter cap the correct way. Try wearing a glove with nitrile grippy nubs on it, or very gently using a large crescent wrench to turn the cap.

[@ImperialDade]

Hi Kathy, Thanks for watching! We are glad you found this video useful. You can try using a rubber glove or cloth to open the scrubber cap. If that doesn't work, put some cloth or paper towel around the filter and then carefully use a pair of adjustable pliers to apply pressure until it comes loose. Please note, replacement filter assemblies are usually not that expensive if yours accidentally becomes damaged. If you still cannot get the cap off, reach out to us at the registration link below and one of our factory-trained technicians can help: www.imperialdade.com/registration Don't forget to like and subscribe to our channel so you can stay up to date on the latest videos!