#119

[@davevic8071]

Arhhh, you save me ! Bought a second hand ft818 with filter menu on SSB , so I turn it off . Many thanks for all your demonstrations. All the best

[@RevGunn-jq3cq]

Yeah! It is great to know there are knowledgable people like you that can be relied on besides factory repair. Carry on! You are the MAN!

[@TRXLab]

Thanks for the nice feed-back! 73

[@Homer19521]

I always enjoy your videos. Your enthusiasm & joy in fixing stuff, always comes thru. A labor of love. Much of this stuff is already difficult, yet you make it even much more difficult for yourself when you are recording it for us. - 73 Bob

[@TRXLab]

Thank you for the kind words Bob! Yes making videos makes it for sure more complicated and you are not so much concentrated on the repair...73

[@joepereira3421]

Great vid Peter. In the past I have experienced the tech boys putting in time to fix simple problems. This repair brings back memories thank you :)

[@TRXLab]

I can believe that Joe..Thanks for watching 73

[@AB1Vampire]

Thank you for posting this Tech Journey into the FT-817. Your camera work and use of a mirror to show process was superb.

[@PapasDino]

Hmm, what a coincidence...I just checked out a FT-817 for an estate sale on my bench and fortunately it was working FB, lucky me! I had a suspicion about half way thru the video that it might be the issue you found, but it is so easy to look back when you're not in the hot seat and see a potential problem. Good job Peter, thanks for sharing, I always learn something new watching your great videos. 73 - Dino KL0S

[@TRXLab]

Hi Dino, yeah when you are sitting on the hot chair things are sometimes different...but this is a nice example that an exception always confirms the rule! Thanks for watching Dino your opinion is always highly appreciated! 73

[@johnc4414]

Hi Peter, No mater that the problem was a setting, that was a GREAT video. I learned a lot about the correct method to trouble shoot the system. If one of your goals is to teach your audience about how circuits work and how to logically close in on the problem you succeeded. Thank you for all of your hard work making these troubleshooting videos. You are a Master in your profession. Thank you again, John C.

[@TRXLab]

Thanks for your kind words John! I'm glad that you like my videos. Again thanks for feed-back and watching 73

[@mikesawyer1336]

LOL. I was with you all the way - I can even imagine the om playing with the Menu option - set SSB option on. Then the radio stops working, so someone tries to re-flow the solder thinking something hardware has a loose connection. This was entertaining!

[@TRXLab]

Hi Michael, yeah that is how it looked like...Thanks for watching 73

[@TheRadioShop]

Peter, thanks again for another great trouble shooting video. Although it was a simple fix in the end folks now know how to troubleshoot this in case there was a real problem. Well done my friend. I learned a while back to just reset the units when they come in. I had one on the bench for two weeks trying to find an issue. In the end it was a menu setting lol. Had me pulling my hair out. Thanks again for a very well explained video.

[@TRXLab]

Thanks Buddy. I learned it a long time ago as well, but sometimes we need to get remembered obviously hihi All the best my friend

[@lyntonprescott3412]

What an amazing video. I would love to see the customer’s face when he reads the bill! “How much to change one setting”? HI Hi. You show again your extensive knowledge and great troubleshooting procedures. Well done Sir. 73’s Lynton

[@karlfell3768]

Even though no repair was required, it was still a very good fault finding and great demonstration of understanding the circuit diagrams. Keep up the great videos. Karl

[@TRXLab]

Thanks for feed back Karl. 73

[@joopterwijn]

The outcome was more or less a surprise to me. Following your analysis i was thinking quickly, check the switching transistors, check them, check them.... to be really honest I would have gone and look circuit why the "piep-Ing." transistor was not switched on. And probably would have spend cloudless for hours ( gone to driving unit.... etc). Going to the Manuel and switching it on... brilliant! Thanks for this lesson.

[@TRXLab]

It is true you can go crazy with faults like this thus I thought it is important to share...Thanks for watching Joop 73

[@gotsteem]

Brilliant video. I suspected a menu setting from the beginning but thoroughly enjoyed watching, thank you. I love my 817.

[@kd2eat]

Thank you Peter. I always learn something from your videos. Today I learned two things. 1) How diodes are used as switches, and 2) Always reset the radio! hehe. '73, Mike Oh! And I also like those spring-loaded probes you use. The end sticks to the test point nicely. I'll have to get a set!

[@TRXLab]

Hi Michael, glad that you like the video! Thanks for watching 73

[@dinosworkshop6870]

I totally agree about the camera value. I recently bought my Sony HDR-CX210 at the pawn shop for 10 dollars American. Works perfectly. Yours does produce ggreat videos and has fast autofocus.

[@TRXLab]

That is a good price for a good product. You were lucky to get it for 10 Dollars..73

[@hernilsoriano4873]

It was very entertaining..I was concentrating on the hardware too..without looking at the program..nice Sir…73s

[@radiodoctor]

Enjoyed watching the circuit being traced and well explained. Definitely not a waste of time. Thank you

[@TRXLab]

Thank you Mark 73

[@christophersuleske1905]

Suspected this (or a loosely installed optional filter) was the problem. Excellent video. Definitely not a waste of time, as I learned a lot about the system layout. Thanks much!

[@TRXLab]

Thanks for your words Christopher. Glad that you like it 73

[@michael_pa4mic]

I must admit to had a little laugh at the end but I have learned a lot again from your work how to check everything so big thanks for that Peter! Marry Christmas and an happy new year to you and your love ones.

[@TRXLab]

Hi Michael I had a laugh as well but we are learning every day ..Thanks for watching 73

[@davequick3373]

Oh my goodness!!!! After all that it was a user error!!! You are a very patient man. Bless you and thanks for a great video as usual.

[@capt.mike73ahoy14]

HA! An excellent tutorial again Peter. I enjoy your trouble shooting and circuit analysis in the mornings with coffee. Very informative......

[@TRXLab]

Thanks for feed-back Mike! All the best 73

[@mrquick1937]

Holy crap!!!! Great video and nothing lost because it was a fantastic learning experience!!!! Thanks!!!!

[@TRXLab]

Glad that you like it Thanks for watching 73

[@SteveMasonCanada]

Great video, thanks so much for doing them. I was betting on a bad diode myself. Being an I.T. guy, rule number one, is "don't trust what the user tells you"

[@TRXLab]

Hi Steve, yes that is the point don't trust...Thanks for watching 73

[@wileytraylor5404]

Oh, my dear friend. My respect for your skills and your good attitude. Bravo.

[@TRXLab]

Thank you Wiley!

[@shaun49]

Thank you for helping us trouble shoot future problems with the ft817.

[@TRXLab]

You are welcome. Thanks for watching 73

[@michaelcarey]

Another fantastic video Peter! I had this exact same fault with a local ham operators FT-817. The power output indication when the non-existent filter is selected is a bit of a red herring. Obviously the power output meter does not sample actual RF at the antenna socket. :-)

[@TRXLab]

Thanks Michael, yeah you are right is a bit of red herring :^) 73

[@jean-francoisgrun7524]

Thanks again for the nicely done video. It can be frustrating when this kind of situation arises but the next time it happens, you’ll verify that menu first. You will save time then and by posting this video you inform people of the potential issue. Again, I appreciate and enjoy everything you put on KZbin. Well done as usual. 73 de VE2VHE

[@fredbos5997]

Nice that you found the real problem, a faulty setting in the menu. Clever!

[@webmastercaribou7570]

First rule KISS always applies and we all forget from time to time. Great video

[@TRXLab]

lol yeah so it is

[@dalebrooks2396]

Great video explaining troubleshooting techniques. Always a help to me when I have to dig into equipment needing repairs. You can't know to much always more things to learn.

[@TRXLab]

Thank you Dale 73

[@barryward7633]

Very good electronic instruction thanks, ZL1ABR, I am retired electronic service technician I own all the FT-817 FT-857 FT-897 series Yaesu I also help my friends with service requirements when required, once again thanks for a very good video it is very good.

[@TRXLab]

Thank you Barry! Glad that you liked it mate!

[@SquantoTerror]

That was a great video. Even though it was just a menu option, it was great to see how it was troubleshot. Thanks Peter. Merry Christmas and 73.

[@TRXLab]

Thanks for feed-back Nicholas and Merry Christmas 73

[@johnbellas490]

Peter, Good video !! What looked like that you might have had to replace a transistor or filter turned out to be debugging a program problem was a VERY GOOD SHOW !!!! and simple fix although we would have not thought so at first !!! Now I want to take this chance to WISH YOU and YOUR FAMILY "A VERY MERRY CHRISTMAS AND HAPPY NEW YEAR !!!

[@TRXLab]

Thanks for watching John ! Merry Christmas and Happy new year! 73

[@TheMaddogronh]

It's close to a problem I have with a FT-857,, Everything works but the 2m SSB, I found it doesn't switch between 2m and 70cm. I believe it to also be switching diodes . Thanks for another great Video !!!

[@TRXLab]

Thanks for watching Ron

[@James_Bowie]

Lesson: Revert all settings to factory default and retest before opening the box.

[@riccardosanti3381]

I saw a perfect video. Unfortunately my English does not allow me to write to you correctly, but Google helps me. Thank you. Thank you for speaking very slowly. I understand 90% of what you express. I always follow you. Thank you again. 73 de Rick IW2OGQ

[@hdmalpas]

Boy o Boy, I have been there Peter. I was ready to bin a Alinco until I had an idea that it could be a wrong setting. I must admit at least you had a good laugh about it. M3KQW , merry Christmas.

[@TRXLab]

Yes this can drive you crazy...Thanks for watching Howard ! Merry Christmas 73

[@pda49184]

Ha-ha... Brilliant.. A lesson to all of us operating these modern rigs, but also a great lesson in diagnosis and fault finding.. If that had been me my Ärgermanagement-Therapeut would have been earning more $ that day than I did 😁😁..

[@henkvandeleur6872]

The test is successful in every case. Again, thank you brought us on this trip to find the error. The solution was easy, but that's always in life. If you know it. Thanks for the explanatory video. until next time. '73

[@TRXLab]

Hi Henk yeah you are so right! Glad that you like the video. Thanks for watching 73

[@berndreiner7159]

Deine videos sind weltklasse 👍 nur weiter so... ... Perfekt erklärt .. sowie bei Mr. Carlsons Lab 5sterne👌👌👌👌👌

[@TRXLab]

Hallo Bernd, vielen Dank für das tolle feed-back! Paul ist ohnehin ein prima Kerl! Alles Gute und 73

[@berndreiner7159]

TRX Bench Hab mich bis jetzt selbst noch nicht getraut ein repair video online zu stellen.... das ist garnicht so einfach alles so perfekt zu erklären und zu filmen aber werde es demnächst einmal probieren..

[@TRXLab]

oh ja das hört sich gut an..nur Mut wird schon klappen. würde mich freunen mal was von dir zu sehen...

[@markcnc]

Did not see that coming. But, it just goes to show how good you really are.

[@TRXLab]

Thank you Mark 73

[@fredbos5997]

Das war eine schöne Reparatur! Gut zu sehen wie man ein Fehler findet. Ein Nadel im Heuhafen zu finden, doch es war im Menu!

[@TRXLab]

Das stimmt 👍

[@gregorywest2029]

Operator Head space strikes again. Great Job.

[@TRXLab]

LOL yeah! Thank you Gregory 73

[@hectorpascal]

"Nice" fault! Moral: always check for finger trouble first! Extra flux is not always a sign of "unauthorised" repairs. It is sometimes also a sign of FACTORY reworking (due to a poor soldering process during manufacture), and only discovered on test. Note also the extra flux on the filter legs. These and other delicate/expensive items are often fitted AFTER the board is soldered, in order to protect them from the radiant heat/hot air used to melt the SMD solder paste.

[@phononify]

super video ... was man lernen kann, waere: wir müssen immer vorerst auf die defaults reseten ... war aber trotzdem sehr interessant. Danke für die videos

[@herbertsusmann986]

Very good diagnosis as always from you! Lesson learned is always check the software settings first I guess... 73's

[@TRXLab]

Hi Herbert, yes that is what it is all about...Thanks for watching 73

[@philkennedy342]

Thanks for sharing your work fascinating stuff.. Made me laugh at the end though just shows you lol… enjoy your videos👍👍👍

[@llsdigitek]

Not wasted time at all, as Techs we have all been led down the garden path by mis-information, including myself..hihi.. Very thorough and great trouble shooting!!! Lloyd - W9NLA

[@TRXLab]

Yeah you are right Lloyd that happens from time to time :^) Thanks for watching 73

[@AECRADIO1]

D1078 is in conduction, or cutoff, which also controls Q1085 into conduction or cutoff.

[@MAURICIOFALCAOPY5MZ]

Another Fantastic video, Peter. Congratulations as well!!!

[@TRXLab]

Thank you Mauricio! 73

[@VintageLabSilvioPinheiro]

Always a nice class Peter. Thanks for sharing.

[@TRXLab]

Thanks for stepping in Silvio always glad to see you. All the best and 73

[@djsteeves2913]

Thanks for another great video. You have a lot of patience.

[@TRXLab]

Thank you! 73

[@injoelsgarage3934]

Peter, thank you for sharing. Great trouble shooting you were totally on it. Good lesson for us all. Cheers, Joel.

[@TRXLab]

Thank you Joel! 73

[@mikesradiorepair]

Menu driven radios can be a real pain in the rear. It can be hard enough for a owner to remember all the settings. When its sent to a shop for repair you have to learn how to use the radio. Great repair Peter, or should I say programming.

[@TRXLab]

LOL yeah good programming with extra sidestep over hardware hihi. Yes menu driven can really be a pain in the rear :^) Thanks for watching 73

[@aussiedazvk4djh889]

Great video Peter. I think we all have been caught out like that. lol. Take care mate.

[@TRXLab]

Thank you Darren! 73

[@AECRADIO1]

Ceramic filters are used in both TX and RX.

[@stargazer7644]

It's the same filter for both.

[@brunogallizziGoldenOldie]

When in doubt reset radio and menu, great video step by step thx

[@AECRADIO1]

Funny...I suspected a menu issue, but filters do often fail, but happy that was not the actual problem.

[@richardsparks9904]

Great troubleshooting!

[@TheShawna1]

A couple of years ago more like 4 now.We set up at field day operated until midnight, and a thunder storm came through while we were sleeping in the concrete basement of a TV transmitter site. Never could hear the storm when we woke in the morning all was dead no receive or transmit never did figure out what happened as the antenna never was hit. I still use the antenna today I'm gonna dig it out and see if a near strike scrambled the settings on the optional filter.Jim

[@TRXLab]

That is really interesting..Thanks for comment 73

[@kentaylor6563]

Peter very good work again. Looks like another operator error. Some may say you should have looked at menu first NOT ME. As you asked all the correct questions and got incorrect answers. Love your work 73’s VK3KZ/VK3TKQ

[@TRXLab]

Thank you Ken! well at least it is a nice educational video so all is fine :-) 73

[@thomasfrank4742]

Hi Peter. Nice video, even if the solution is a bit unsatisfying.... btw, the soldering of the transistor /double diode which is right under the big filter does not really look good (at least at the camera) You can see it in the video at around 46:28 on the right side, the one with 2 pins top and one on the down side. Anyway, have a nice Christmas and i hope you get some presents with more difficult faults ;)

[@TRXLab]

Hi Thomas, yes it looks like a bit ugly that is from my probe and has been reflowed before I put back the PCB. Thanks for watching Merry Christmas 73

[@DonDegidio]

Peter, Fine video on troubleshooting a no repair. I bet you will have a few words for the OM about that menu setting. If it was a test, I would have a few stronger words. :-) WB3BJU

[@TRXLab]

Thank you Donald 73

[@grantfullen9559]

Thanks for shearing this trouble shooting with us.

[@TRXLab]

Thanks for stepping by Grant 73

[@worroSfOretsevraH]

Nice video Peter, great job. Thanks and 73.

[@TRXLab]

Thanks for watching 73

[@OrbiterElectronics]

Hehee... Well done my friend, you passed the test with flying colours :) Good to watch as always Peter. Have a very nice Christmas. Regards John

[@TRXLab]

So it goes John :^) Thanks for stepping in my friend 73

[@AECRADIO1]

Mode selection error. Filter board is in front of the CFJ455 SSB filter.

[@mrtonicsvls3624]

Can i use a LAN CABLE (8pin) to connect MIC to TRX instead of the official cable that was broken?

[@loughkb]

Wow, That was the long way around to that solution! I've had similar situations. What can you do but shrug your shoulders and move on. Well, we all know how to play a good April Fools joke on our fellow 817 owners now.

[@TRXLab]

LOL yes That's right we have a nice April joke haha.. Thanks for watching 73

[@stevetaylor2955]

Hi, I like your approach to fault finding .... I envy your test gear! A friend of mine bought an FT-817 new from a dealer and paid to have a CW filter fitted....the dealer fitted the filter but failed to enable it in the menu....took a while to sort out! Steve G4EDG

[@TRXLab]

That is how is goes lol. Thanks for your feed-back Steve! All the best 73

[@samuelmorrlson9005]

I always see where you put the test leads but i don't understand where you put the ground lead.

[@sparky42]

amazing retention of knowledge . It's one thing to read it but another to understand it and yet another to remember it . I lack in all three of those categories unfortunately but with that being said , as a business man you have to charge the customer for all you work . What happens when you hand him the Bill and tell him his menu was set wrong ? Great job though and great video . I wish I was as smart as you in Electronics !

[@AECRADIO1]

The filters are suceptible to corrosion on the plates, causing them to fail. The C24 marked (white) is the discriminator.

[@montygore]

Hey OM. I have been through same thing. I now reset every radio now.

[@N5KDA]

Peter, very good video. Thanks

[@TRXLab]

Thanks for watching 73

[@LeeKirkman88]

Theres a video on youtube some guy has a irf520n working on the output stage. On the ft817 id love to know how he's done it but its not in English.

[@dennisqwertyuiop]

great work and doing video, thank you Peter

[@TRXLab]

Thank you Dennis 73

[@DAVIDGREGORYKERR]

does this transceiver have a PI5V331 configured as a double balanced Tayloe Mixer if so then check the 74HC74 configured as a Johnson Counter to see if the quadrature switching signals are there or not if they are not then the problem might be the oscillator quadrupler might not be working as that is what drives the 74HC74 configured as a Johnson Counter to generate the quadrature signals that drive the PI5V331 configured as a double balanced Tayloe Mixer, this is just my thoughts on the problem as I don't have the schematics, That optional filter not being fitted didn't cross my mind.

[@TRXLab]

Yes that's it!

[@Mohamed-jn4yr]

tkx for sharing it all .. great job !!

[@TRXLab]

Thanks for watching 73

[@veuzou]

nice, generally in this case I charge one hour work as a test & troubleshooting fee to the owner with a "RTFM" remark on the invoice ^^

[@claudioxw]

Hello Peter, great video, 73.

[@TRXLab]

Thank you Claudio 73

[@AECRADIO1]

Trace the path from the balance modulator, since it is working, the switch might be defective, but ceramic filters often go bad because there are never any blocking capacitors on the input/output leads. Is RX normal, or distorted/reduced in levels?

[@stargazer7644]

Do you not see the DC blocking caps C1390 and C1393 on the SSB filter at 22:45 ?

[@AECRADIO1]

Sounds like an issue with the balanced modulator. But, this model has a quirky setup menu.

[@azitters1]

hi peter , would you have a copy of the circuit diagram for a yaesu ft815 uhf hand held as I have a fault with it and cannot find the circuit on the internet .

[@TRXLab]

Hi Andrew, not in my files I would search it on google...sorry 73

[@schnueffelnase]

Die Vorgehensweise ist erstklassige Detektivarbeit, meinen Respekt. Ich dachte, mir hier Anregungen holen zu können, meinen eigenen 817 wieder zum Laufen zu bringen, aber wenn ich mir das Video so anschaue, zögere ich doch. Kennst du noch einen seriösen Laden in Deutschland, der dieses Modell repariert? Oder vielleicht kennt ja einer der Mitkommentatoren diesen Effekt: WFM-Radio funktioniert. Auf allen anderen Bändern gilt: PKT & FM Rauschen aus dem Lautsprecher und S-Meter 0. Bei allen anderen Betriebsarten ist der Lautsprecher tot und das S-Meter hat Vollausschlag. BTW: Squelch ist ganz aus und Factory Reset wurde ausgeführt.

[@TRXLab]

Vielen Dank für die Rückmeldung! Tja das ist schwierig einen Rat zu geben wer das noch wirklich rpariert. Entweder die Geräte sind zu alt, oder die werden zum Hersteller Zentralservice geschickt, wo dann für eine Repartur schnell 600€ zusammenkommen... Deine Fehlerbeschreibung könnte auf zwei Fehler hinweisen, ist aber leider aus der Entfernung schwer zu sagen. 73

[@schnueffelnase]

Puh, das ist eine ganze Stange Geld, zumal ich erst vor ein paar Tagen auf einer Webseite den 817 neu für unter 600€ gefunden habe. Da lohnt sich das Einsenden echt nicht. Eher schon eine gezielte Diagnose, obwohl mein Gerätepark nicht ansatzweise mit deinem mithalten kann. Vielleicht kannst du mir ja deine beiden vermuteten Fehlerquellen nennen, was meine eigene Diagnose vermutlich um Tage beschleunigte. Und immer schön hoffen, dass man alle benötigten Ersatzteile auch noch bekommt.

[@ninaevans4501]

My deepest sympathy goes out to all in Germany (Berlin in particular) for the terrible atrocity that has been recently committed. Especially at Christmas (although, such things should NEVER happen regardless of the time of year). Hope you are all ok your end. Concern and warmest regards (Wayne and Nina, England).

[@TRXLab]

Thank you Nina, well in cases like this we are simply wordless.. All the best to you and your family have a Merry Christmas 73

[@psionl0]

Although it is probably the owner or someone unbeknownst to the owner who changed the settings, I was wandering if some sort of electrical glitch could have changed the settings.

[@TRXLab]

Well yes a glitch can do some funny things to electronic equipment but in this particular case I don't think so. Thanks for comment 73

[@FUNKLABOR_DL1LEP]

HaHa! one of the best stories.. but. seems to me with an adapter-pcb with for example 2SMAs - we could take out and feed back this ssb - signal over the optional-filter - header????? hmmm... 73 de DL1LEP & thank You...

[@Gw0wvl]

Moral of this is , Always check the most simplest and obvious first.

[@AECRADIO1]

If TP1071 has proper levels, then you have proper control voltage. I still suspect a bad filter.

[@daveys]

Loads of people say “do a reset” and that’d have worked in this case but not teach you what was wrong. Just resetting is as pretty much unscientific as one can get. Worth knowing that if the SSB filter is set and the filter isn’t there or gets dislodged (it is a mobile QRP radio after all) then there’s no output due to no audio path!

[@TRXLab]

I agree Dave, I do not like a reset right from the beginning but in this case I was far to long on the wrong way..Thanks for comment

[@russozard2626]

The professor's spoken 😊

[@jeromegrzelak8236]

having trouble with my mic connector on my ft817 does that connector on the rig go bad kg6mn

[@TRXLab]

yes from time to time. Simply replace it 73

[@robertpoortvliet7764]

nice video ....much learned

[@ianharling9569]

Wow!! How very frustrating but a really good learning experience 😀 I love your excellent videos and have learnt so much from watching them. 73...Ian Harling.G7HFS/PA3IKH.

[@TRXLab]

Glad that you like my videos Ian! Thanks for comment 73

[@eleanorhathaway927]

First thing I would have done is reset everything back to factory default. If the problem persists then yes i would proceed exactly how you have done.

[@klasjonsson6325]

Hello there. i watched your video on your FT-817nd repar. i wonder if you can give me some ideas about my FT-817nd. my radios problem is that it has zero modulation on any mode and any band but i have outpot power on am, fm and pkt . i hade modulation for a short time when i changed to front antenna connector but it lasted for a minute .i toke the mainboard out and the modulation came back some sekonds . i havent seen any bad connections on the board . Hope for any ideas 73 de SA6BSN

[@11busyboy]

Good work Peter. I enjoyed the video. Those murata fioters are known to fail. I dont know if that probem has been solved for the new models. I have an 897d model for my go system. It is a new model and i have had no problems with it. We learn something new every day. 73 ve3hjl

[@TRXLab]

Thank you Henry! 73

[@mediclimber]

My FT-817nd just stopped transmitting FM on 2 meters and 70cm. No idea why or what's wrong so I'll send it to Yaesu here in the states.

[@TRXLab]

Yeah that is always a dilemma and not cheap...good luck

[@Aleziss]

so after seeing your video, maybe it's a good idea to do a factory default to start with on any repairs ?

[@TRXLab]

well yes and no as if you do the reset all what the OM has programmed into the radio is lost. But if you don't do it you might run into the wrong direction as it happened to me .. 73

[@Aleziss]

@@TRXLab well, beleive me, when I send my computer at HP, they did not hesitate 1 second to reset it, same with my cell phone when I had an issue with it, the first thing that they did was to reset it... I think, when you warn all your clients that there might be a possibility that their unit will be reset after servicing would help you trouble shoot even faster... after seeing your video and all the trouble (though really interesting to follow your procedure) you would have solve the problem in seconds !!! After a reset, if it is still a problem, NOW you trouble shoot, which you do wonderfully ! Thanks for all your videos, really instructive. I wish I had more talent to do that as a business !

[@stargazer7644]

If they send it to Yaesu I guarantee it will come back reset to defaults. If someone sends a rig in for service, they should expect that.

[@Aleziss]

@@stargazer7644 yes I am pretty sure too, I sent computers, cell phone and radios and they all came back resetted !