Two Point Hospital #1 - How to... Deal with Queues | Hints and Tips

Welcome to my how to video where we learn about queue management in Two Point Hospital, from dealing with diagnosis certainty to patients' health levels.
UPDATE Since recording this video, in Sept 2018, Two Point Hospital has added a fast-track decision feature, allowing the player to choose the percentage of diagnosis the patient undergoes before being sent straight for treatment.
Check out the latest video here: • Two Point Hospital Top...
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** Music **
* Intro *
Track: Hey
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* Background music *
In game music
* Outro *
Track: David Bulla - Unexpected [NCS Release]
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Watch: • David Bulla - Unexpect...

[@TamzPlayz]

Be sure to also check out my Two Point Hospital let's play series, where I give hints and tips on gameplay as we work our way through the Two Point County and if you enjoy my content be sure to give it a like and subscribe 🙂

[@MatthewAlner]

there is a setting for this in the options now, you can choose a percentage and it will automatically send them for treatment once that threshold is reached

[@TamzPlayz]

Thank you so much for the useful tip 😀 I didn't know they'd added this in. Thank you for watching 😀

[@bdgf06]

Overview, then policy. Fast track treatment.

[@TamzPlayz]

@@bdgf06 At the time of recording the option to fast track wasn't available, but thanks.

[@dantegothana]

Dude I've watched dozens of videos since the TPH console release and yours are among the best, thanks for the work you put in Edit: Subscribed!!!

[@TamzPlayz]

Thank you so much for subscribing, I'm really glad you found the video helpful. If you haven't seen it already you may also like my TPH series, which is still ongoing 😊 I do play on PC but I can't imagine there's much difference, if any, to console gameplay.

[@stcarl]

I just got TPH on console and THIS video is a gem. Thankyou! ❤️

[@TamzPlayz]

You're welcome 😊 I have a series where I playthrough each hospital, which is still ongoing, that you may find useful. I play on PC but I can't imagine there is much different.

[@Zanarkand99]

Nice tip about sending when 100% and ready didn't know that. I was having massive troubles with ques. I read tips tho n things went alot better today. All gps n diagnosis buildings in 1 building(close). All treatment in another building so they bugger off over there when ready lol. Toliet n staff room in each building just making it more efficient. Have staff trained for those rooms n staff room nearby. Training the staff properly was the biggest help. I had 20 gp offices in 1 level it was terrible, poorly trained guys. Just beat level 8 with only 8 gp offices and no ques above 6.

[@TamzPlayz]

I'm glad you found some tips to help you 😊

[@addy3924]

Very useful video! I mainly go room by room instead of the patient list for queuing but can definitely see advantage in using both as a tag-team. And I agree with you, quite often the very one you seek is in the toilets.

[@TamzPlayz]

Thank you, I'm glad you found this useful.

[@dernachtschattenfresser1376]

Captain here You have a hidden major tool in this game. It is called hospital policies. There you set, prices, breaking times, diagnosis bar... and you'll find sth. that is called: Fast-Track Diagnosis Deicision. And thats the game changer. Endalbe it. What does it do? As soon as your patient reaches the set diagosis lvl needed, lets say 90%, the patient hits up directly to treatment without visiting GP's once more. How to find policies? 1. bottom left you have the finance ($) 2. click on overview 3. new wondow opens, there you see on the second last: Policy flies away

[@TamzPlayz]

At the time of recording this video, in Sept 2018, the fast track decision feature had not been patched in to the game.

[@dernachtschattenfresser1376]

@@TamzPlayz Thy for your reply :) That is true and I'm glad they added it. Mind if I ask to add a little textbox so your vid is updated as well? ^^, Might be pretty neat having a good tutorial video. In all cases thank you for your time I wish you a nice day :)

[@TwinklyTanyaPlays]

Very clear video. I knew about the sending for treatment button, but I didn't realize we could sort the patients on how much they were diagnosed! That's super useful. I was always scrolling through that whole list, which could get quite tedious. 😅

[@TamzPlayz]

Thank you, I'm really glad you found something useful in it. When I first started playing the game I was only using the room queues and then had to keep finding the room again because it jumps to the patient 😂 Thank you for watching 😁

[@ronclark9724]

Far, far too much micro management, not to mention not being able to do so if the patient is in the rest room. STUPID as STUPID as it can be... Just seeing all of this STUPID micro management has convinced me NOT to buy the game.... Its only a game, LET THEM DIE!!!!

[@RemOmni]

Managing your reputation through what you charge at your hospital also helps with queues, so as your hospital grows you can increase reputation through cure rate (treatments) while you train staff, it's a bit slow but it works way better than just spamming rooms as you get queues and leads to less micro management.

[@RemOmni]

It is a management game so if people were expecting not to micro anything they signed up for the wrong game.

[@RemOmni]

With regards to how you place your rooms a lot of players on under the impression that spacing out your gp offices is the best practice, however if your hospital is as busy as yours is, the patients will spread themselves out automatically between your rooms leading to some of them walking long distances to get to another GPs office in the furthermost wing of your hospital which leads to low health and death, I've discovered that charging an entire wing to just GPs then another to further diagnosis, the distance between diagnosis rooms is the most important treatment can be further apart as it is the last point of call for patients. TLDR: It's better to keep diagnosis rooms together rather than miles apart.

[@rescervatillos]

Thanks so much for that help. And I love your voice and the way you speak. I'm tired about KZbinrs speaking as they were in a hurry.

[@TamzPlayz]

You're welcome, I'm glad you enjoyed the video.

[@BrunoHarvelot]

The mechanics of the game are very inaccurate to send patients for treatment also to the team we designate to be on call for patient care. It is very strange, I put all the doctors and nurses to do everything and then it works.

[@RTLicoe]

I can't stand how much detail you put in your rooms. It's beautiful.

[@TamzPlayz]

Haha, thank you 😃

[@navernate5076]

Yeah, not like us boys.... my hospital is always a mess....

[@jhoonate1709]

i never played this game but i played theme hospital its just the same and i master the first one. you can put max doctor at the gp office you dnt have to clicking the queue patients. if this game have a training for doctors hire the good one and then train them to max then put him in the gp office.... there are bad things if you make more gp offices.

[@LegoLad01]

Great video, liked and subbed, but there's a easier way to send the 100%'s to treatment. In the policy tab under overview you can check a box that makes them skip the final gp appointment on whichever diagnosis percentage you like. On ps4 it's the top slider and bottom checkbox

[@TamzPlayz]

At the time of recording this video the policy update hadn't been patched into the game, as I recorded this about a year and a half ago. Thanks for liking and subscribing 🙂 Be sure to check out my TPH series, which will have more relevant info as the game is updated.

[@rodh1404]

Maybe you could do a video on Wards (including the Fracture Ward). A KZbinr called Pinstar has done videos for both of these, and I think his designs are very good, but they have one fatal flaw. Put simply, they ignore the fact that when it comes Wards, bigger is better, provided the space is used efficiently. For example, which is better: * two wards with six beds, two nurses and a 5% bonus to diagnosis and treatment, or * one ward with four nurses and a 10% bonus to diagnosis and treatment. Not to mention that in a bigger ward, you get more space efficiency, so you can probably boost the bonus to 12% or more.

[@RemOmni]

What you are forgetting is that Pinstar is making compact functional builds for his rooms and they are if you have tried them extremely efficient, his builds are really good for progressing through the game with minimal effort and an extra 5% boost to diagnosis/treatment doesn't matter as much when your staff are trained to level 5 which again obliterates Pinstars starter rooms. TLDR: Pinstar creates efficient starter rooms.

[@rodh1404]

@@RemOmni Not forgetting at all. Pinstar's goal is efficient room layouts, but neither of his wards use the smallest possible footprint. That's because using a bit more space is more efficient for those rooms. But as I pointed out, using even more space is actually more efficient for those rooms, provided you have enough patients for it. And for the Ward especially, you probably will since it can also do diagnosis. And pinstar himself points out how those small bonuses can make a difference, otherwise he wouldn't bother squeezing those expensive items into his rooms.

[@agustianzafreddy3217]

Rod, how do you know when we get 5 % or 10% bonus?

[@RemOmni]

I'm on the second to last hospital and I have noticed that after you build other diagnosis rooms the ward isn't used as much for diagnosing, on that note however I usually build rooms that do both diagnosis and treatment when patients need further diagnosis such as the Ward, Psychiatry and DNA Lab, it may be counter intuitive as you will get queues, however, depending on the hospital it can make it much easier to manage.

[@rodh1404]

agustianza freddy Some of the items you can add to a room provide a bonus to particular activities. In a Ward (or Fracture Ward), both the Wall Monitor and the Medicine Cabinet provide a 1% bonus to diagnosis and treatment. Those bonuses stack, so if you have 5 of these items, you get a 5% bonus, while 10 gives you a 10% bonus, for example. These items are fairly expensive ($500 for the Wall Monitor and $1,000 for the Medicine Cabinet), and they take up a certain amount of space, so there's some question about just how many you'd want in a particular room. But it's worth saying that both Ward types are special in that you can have multiple patients in the room at the same time, along with multiple workers, so you can get a better return on your investment with those items than if you put them in other rooms. Mark Hetem I'm still trying to work out how the game decides which diagnosis room to send a patient to. I suspect the distance of the nearest diagnosis room from the GP's Office plays a part, and the disease the patient probably also has an effect. So if you've placed your Ward a bit further away from your GPs Offices, and there aren't many patients who can be cured by the Ward in your hospital, you may find not many patients are being sent there for diagnosis. This is something I need to do a lot more research on, because if it turns out that patients with certain illnesses tend to be sent to particular diagnosis rooms, it might have a significant effect on how many diagnosis rooms of each type you have, and where you place them. That said, I find that as my hospital gets busier, all my diagnosis rooms tend to get queues, unless I use the techniques explained in this video to send patients home or directly on to treatment.

[@soulgal7109]

I haven't played this game, but it so reminds me of the old Theme Hospital, which I became addicted to. This game was around before The Sims! lol

[@TamzPlayz]

It is made by some of the makers of Theme Hospital and is basically a new version but with new quirky illnesses etc 😁 I used to play Theme Hospital when I was younger and even years later I still played it occasionally 😁 Thank for watching 😁

[@FonikhSoupia]

@@TamzPlayz I played Theme Hospital as well and loved it! there is a mod out for Theme hospital which improves the graphics a lot and gives you the option to zoom in and out! It's worth giving it a try!

[@TamzPlayz]

Thank you for the suggestion, I'll have to look it up 😊

[@breemiles]

That is good info dear! Thank you for taking the time to make it for us!

[@TamzPlayz]

Thank you, I'm glad you found it helpful 😁 Thank you for watching and commenting 😁

[@SquadronePlayGames]

I love theme hospital, its in my top 10 favorite sim game.. and this video is reminding me to it.. love it

[@TamzPlayz]

Two Point Hospital is made by some of the team who made Theme Hospital. It's definitely worth playing if you love Theme Hospital 😃

[@SquadronePlayGames]

@@TamzPlayz nice.. wanna help each other out ? =)

[@atheathorium]

The way to eliminate queues is to put as many medicine cabinets into the GPs offices as you can fit. There are other videos on KZbin about using this strategy. This gives a boost to the ability of the practitioner in the room to diagnose. If you have many medicine cabinets and a competent doctor, often you can get a 100% diagnosis from the first visit to the GP office, especially with the less complex illnesses. Once I started doing this in my game, the queues diminished and I did not have to have as many GPs offices and doctors to handle the queues anymore.

[@TamzPlayz]

Yeah, I made this video back before I had unlocked the cabinets and it was more of a quick fix until you can get better staff and cabinets etc. Thank you for the advice, though.

[@yoleichang756]

I would like to hear how you go about training and which skills you think are necessary between Dr., nurses, treatment, and diagnosis.

[@TamzPlayz]

I've been thinking about a staff training video :) Thank you for the suggestion and thank you for watching :D

[@Strype13]

Lol. This might be the most evil & insensitive tutorial ever made. "Arrange your patient list so all of your dying patients are on top. Now, send them home to die. No more queues!"

[@TamzPlayz]

Haha, well that wasn't the point of the tutorial, but sometimes you just have to be strategic. The reputation hit for sending them home is minimal compared to them all dying and after all it is just a game 😉

[@MangoChutney94]

Any chance you could do a guide for Smogley? Friends and I are all stumped- just seems to be much harder than the previous hospitals. Thanks for this guide! I am hoping it helps me :)

[@TamzPlayz]

If you check out my TPH series I cover the gameplay as I make my way through the hospitals. I've recently finished Smogley so you may find that helpful 😊 I'm glad you liked this video.

[@neilbarnett3046]

All of a sudden, I can't drag patients up or down or to another room. It worked until about a fortnight ago. Anyone getting the same thing?

[@doksa06]

This is a good tip ! I didn't know we can do this ~

[@TamzPlayz]

You're welcome, I'm glad you found the video useful 😀 Thank you for watching 😁

[@helenashcroft8646]

This is really helpful, thank you!

[@TamzPlayz]

I am glad you found it helpful 😁 Thank you for watching 😁

[@DjMikee]

This is a realy good tip, thank you.

[@TamzPlayz]

You're welcome, I'm glad you found it helpful 🙂 Thank you for watching 😁

[@dackid2831]

This was a useful tip. Thanks

[@TamzPlayz]

You're very welcome, I'm glad that you found it useful 😊 Thank you for watching 😃

[@SomeoneNamedChris]

This helped a lot. I'm playing TP Hospital on Xbox Game Pass Ultimate and I'm having fun with it. But is there really no other way to get rid of long GP queues even with a 4-5 star staff? It seems annoying to constantly micro manage like that.

[@TamzPlayz]

This video is a little out dated now, since I recorded it they added in a fast track feature in the policies tab, there you can set the percentage of diagnosis before going straight for treatment.

[@dripdrop9787]

Thaaaank you ❤ 😂

[@sw01ller]

Cheers Tam 👍

[@TamzPlayz]

You're welcome 😀

[@sw01ller]

It’s actually a very useful tip. Only had the game 3 days but I think I’m getting there. Loved Theme Hospital when I was a kid. Question though, if you send someone for diagnosis, are you swindling yourself out of another GP payment? I like to have 7 GPs or more and have them all next to each other, not too far from cardio and general, that way they get turned around quicker.

[@TamzPlayz]

Yeah, I guess you probably are, but making sure the patient is treated before they die and reducing your queues kind of takes more priority and although, at first, it seems hard to get money, before you know it you'll have loads, anyway. Be sure to check out my Two Point Hospital Let's Play, too, as I explain a lot as I'm playing :) Theme Hospital was one of my favourite games, too 😁

[@Starlord85]

New sub here .

[@TamzPlayz]

Awesome 😀 If you like Two Point Hospital then you may also like my Two Point Hospital series, where I'm currently playing through each hospital.

[@nikos3912]

Well, you explain it clearly, however... even after doing this you still have a lot of queue's. It's not really solving anything. Just putting a bandaid on it. Try more GP offices and train them in the GP skill. If the GP can diagnose them better they may not need to go get a diagnosis and won't have to return to the GP. Also throw a few medicine cabinets in the office. Each has a 1% increase in diagnosis and treatment. So a docter with the first rank of GP skill and 5 cabinets oncrease diagnosis by 20%. That's massive!

[@TamzPlayz]

I'm sorry to hear you didn't find the video useful, but that's ok. Like I said in the video I'm not an expert I just wanted to try and help some people that might not realise that you can manage your queues in that way as a quick fix. There's always going to be some queues especially when the reputation is high. I mentioned later in the video about staff training etc but I hadn't unlocked the medicine cabinet at the time of recording so that was an oversight. Thank you for watching :)

[@philbeale8947]

I was clicking on the gp's door to get rid of them like the idea of using patients tab

[@TamzPlayz]

Yeah, I found clicking on the specific door to be quite frustrating when it jumps to the patient and you then have to find the door again. Using the patients tab is much easier 🙂 Thank you for watching 😁

[@philbeale8947]

Yep definitely easier especially when you have 3 operation rooms running patients wasting time in GP's office you struggle to get them through surgery, Hopefully in the future you will be able to set when diagnoses should stop

[@TamzPlayz]

Yes, that would be a useful feature, for sure. Although, I guess you are taking a small risk that your patients treatment may fail or that they may die. I do prefer to wait for 100% diagnosis but if the queues are bad then I'll send them for treatment a bit sooner.