Tyre puncture at night time | Importance of RSA | No response from RE

I faced the issue at night time, there was no proper response from Royal Enfield even after the next day.
They just kept me waiting all over when asked for road side assistance.
I have called a service centre particularly, they asked me to wait for 15 minutes but even after 2 hours they werent answering the calls.
Some how my neighbour helped me to fix that as no one could solve the issue in my area, cause whom ever I ask the only answer that they gave is they can't fix, as it is a adventure bike.
At that point even I was little bit shocked cause it is also a bike right what makes difference, just a front disc that's it.
So yes that was a bad experience , do renewal your rsa you might need that.
And a strange thing even service on wheels was not available in nearby three service centres haha I don't know what's wrong with them.
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