Uber - How To See Where Your Passengers Are Going BEFORE You Arrive!

[@SuperFlickman]

As an IC, and NOT an employee, I have the ABSOLUTE RIGHT to know AHEAD OF TIME any and all info that will help me make an informed decision about where I decide to drive MY CAR paying for MY GAS for MY SAFETY. So, hell yes, I will HAPPILY discriminate 24/7 for my safety.

[@ronnieinabnit5407]

I take all rides no matter what. I took a pax yesterday a half mile but it put me in position to pick one up going 54 miles. Take the good with the bad.

[@AutoAuctionRebuilds]

Ronnie Inabnit Can't argue that point at all!

[@Melancholyjones]

Ronnie Inabnit I usually set a number the first 10 rides and then i go back home it usually works out great

[@TracyAllen]

+Luna EB Did you have my passenger from yesterday? LOL!!! I had someone that needed to go about 6 blocks to 7/11 and back home. I wouldn't have canceled on him but, wow... And like Ronnie mentioned... it put me in a location to pick up some guys going about 40 miles out.

[@TiborMozesAmbrus123]

+Ronnie Inabnit Hey this is true as well! This doesn't work on the 3am calls in the suburbs, however. If you're stuck out there, you're stuck. Gotta wait and take a nap. You might not get another call for an hour, and it may again be 18 miles away (hopefully not). I think that in the future, Uber will allow us to edit how many miles we can drive to do a pickup.

[@1982kinger]

Ronnie Inabnit yeah dude its not cool what he said 2 u..... I accept all rides too. only way to do it

[@jamesdodge150]

Just following up on this...I have an android ZTE and after watching this I tried it and it works. I click on the information clipboard top right and then waybill on the next page and it shows right up! Thanks for the info!

[@AutoAuctionRebuilds]

+james Dodge No problem

[@glydstudios5632]

If you cancel rides based on the destination you are a fucking ass hole.

[@greta8849]

GLYD Studios another driver can pick them up, who will be willing to go to that destination

[@desertknights5003]

@@glydstudios5632 it's my car and I have the right to go wherever I want

[@jcregge999]

just push start trip 1 block before arriving to the pick up point and then cancel it before the passenger sees you

[@glasscitycab]

IT DOES WORK AS U SAY I HAVE A ZTE MAX PRO I FOUND IT LAST NIGHT WITHOUT EVER SEEING ANY OF YOUR VIDS ABOUT THIS

[@AutoAuctionRebuilds]

Good deal!

[@tephaniegoodson7096]

I'm concerned about being a female and having a destination going to an unsafe area of Chicago or an area I'm not familiar with. I'm an accepting person but I'm not willing to get shot driving down the wrong street. If I'm an independent, why don't I have a say of where I'm going? It's not a matter of money, but safety.

[@Arthurdekoning]

+Denis Lara Exactly.

[@danniellawoods]

+Denis Lara right!

[@stephanielittle940]

I agree with Tephanie Goodson because i live in Atlanta and im not going too certain places or spots i know its unsafe. I will be Uber driver and stay safe. Uber should have safety feature like Lyft.

[@d0ntchange]

Im in Atlanta and I agree 100% that Uber needs some simple "Call Police" button because you're extremely vulnerable with the pax being behind you and able to modify the path you take. Im a 6'2" African American big fella and I still feel unsafe time to time

[@jke387]

Heyy, Chi-town female Uber driver here too! Yeah, I end up in some very bad areas too! And those saying "don't be an Uber driver" can STFU. Uber needs drivers and people need to make money, plain and simple. Or else it's not gonna available in bad neighborhoods if ish starts going down, plain and simple.

[@tarekelsayed6294]

i thank you for that . i am Driver in new jersey i never cancel trips i take all the passengers but i can cancel if something wrong in my car or when i feeling tired or when i want use the bathroom

[@AndrewJamesGordon]

I started driving 2 days ago around Princeton, NJ. I got a fare from somewhere in Princeton thinking it would be to some of the local stores or to the train station. After I had the riders luggage in the trunk and rider in the car, she told me she was going to JFK Airport in NY. It took me 2hrs 26mins to get there, and a further 3hrs to get back home. Afterward I searched for a way to see if I could see the final destination before pick-up so I could cancel such a long ride as it wasn't worth the hassle of driving in Friday rush hour traffic going into NYC. I found your video and tried the "Waybill Method" the next day, but like many people here keep getting "TO: As Directed...".A few things Uber could do to improve the experience for drivers would be to:1. Allow drivers to see the rider's destination before pick-up so they can cancel on an extra-long journey they don't wish to make.2. Have a way to set a radius or region the driver is comfortable driving in3. Let the driver have a picture of the rider in the same way the rider gets a picture of the driver so we know who we're looking for and to prevent some riders getting in the wrong vehicle.

[@nlee4566]

Agreed with everything u said. One thinh i dont understand is not being able to see passengers pic...makes no sense becausr its more important for us to see them then it is for them to see us.

[@AutoAuctionRebuilds]

I'm with you brother!!! I agree.

[@lobarie]

The same thing happened to me last week. from Jersey City to Princeton it took two and a half hours to get back home.

[@selenaadams7332]

Seeing a picture in advance gives the driver an opportunity to discriminate based on what the passenger looks like by canceling the ride on them. This has happened with other services where they require a picture. You have the passenger's name in advance so most drivers I know asks what's your name before they get into the car. That's all the verification you need.

[@Vedioviswritingservice]

If you are working under a guarantee, the more short trips you can do the better Hit your quota and go home. For some reason, no pings from residence. Rinse and repeat.

[@AutoAuctionRebuilds]

+Cyric Renner (Abraxas79) Ding!!

[@MrMehrul]

Cyric London.Wel said .That is how i work,i totally agree with you .

[@AutoAuctionRebuilds]

After accepting, on upper right is a info button. This brings up a screen with your assigned phone number, the pax name, and their rating (Chicago area does not see this rating). Press waybill and you will see their pickup location, their destination if they entered it, and other trip info. So you have their destination before pickup.

[@TheStevehuff]

Uber Man what if they are going to a bad section of town?

[@TheStevehuff]

So if they are going to a bad section of town? Should I cancel the trip? For my safety?

[@TheStevehuff]

***** are you saying if the pick up is in a bad section of town I should refuse the pick up or cancel once I have accepted the pick up?

[@TheStevehuff]

***** I don't think the customer gets charged if the driver cancels for any reason. And if the customer does get charged in this situation he or she can just contact uber for refund.

[@TheStevehuff]

***** I am also desperate for money but also value my safety too.

[@RandomGuyDan]

I wouldn't cancel for a short trip, but several times recently I have had riders pull me 30 miles away from downtown Chicago right before the evening rush. Sure I make a decent fare way out to the 'burbs, but it is an hour out and at least an hour back with minimal fare opportunities on the trip back and I miss most of the evening rush and the related surge. This is perhaps my biggest gripe with Uber so far (about 6 weeks in). Uber has a very sophisticated system and should be able to notify drivers that the ride will take them far outside the downtown area and give them the right to decline. I have never cancelled an accepted ride except for a customer no show, and I won't start now. But this is what I currently do for a living and the long trips outside the city end up costing me about as much as I make.

[@AutoAuctionRebuilds]

D Palmer I completely agree with you.

[@carriethompson84]

D Palmer SAME HERE!!!! Always right b4 I have to pick my son up from daycare at 6:30pm & from Atlanta, that could EASILY be 1.5, almost 2 hours depending on traffic & it never happens until about 4:30pm then I HAVE to start heading right back from where I came with no pay bc I can't use the "enter your destination" feature bc there's not enough time at that point. Sometimes I've been able to do it & it's wonderful except for the time Uber made me 24 mins late picking my son up which costs $1 per minute after 6:30pm.. So I basically lost that entire fare. I have to put my arrival time as 30 mins b4 the actual time otherwise they'd have me late every time! I complained & then they did a survey about weeks ago asking questions about that particular feature... Dunno if it was really aimed at me or if everyone had the opportunity to take the survey.

[@MrJrvs75]

Worked for me, Samsung 6...The first pax I checked,it wasn't there,but when I began the trip.it was...the next two times,pick up and drop off destination was under waybill...hit the clipboard in right hand corner, the same as contact/cancel screen,and the way bill is in right hand corner....It worked,I'm glad,but it won't change my acceptance, unless it's like drive 8 miles for a 1 mile trip....!!

[@muzzy6515]

hey uberman like the vids, uber told me that when i pick up a passenger and not comfortable with where they want to go, either to far or bad area that i was allowed to cancel on the spot, i just wasn't allowed to cancel for discriminatory reasons.

[@karllee5543]

I tried and it works, but only when passenger inputs their destination. Still, this is really good to know, thanks Uber Man!!!

[@AutoAuctionRebuilds]

Karl Lee You bet!

[@alfredosanchez5051]

i tried what you said and it works ! i hit the waybill button and now i can see their destinations ! thanks Randy ! im not being picky i just want to make money that's all

[@AutoAuctionRebuilds]

+Alfredo Sanchez No problem! You're very welcome!

[@Bychance37]

I am glad you posted this. I'm not cleared for airport pickup yet because I don't have plates on my new car yet. I'd hate to accept and show up and the person is going to the airport and I have to say no, I can't take you and they have to start over again.

[@AutoAuctionRebuilds]

Glad I could help. Thanks for watching.

[@kakarlyle]

Bychance37 I can't even count the number of times that has happened to me after waiting 10-15 min. And they pull up and see my suitcase and they say they can't go to the airport and I have to start over again.

[@a.s.neuman6645]

I use an iPhone 6+ and drive for UberX and UberASSIST in SoCal. I've tried this method on several rides now and every time it just says "To: As directed..." for the destination. Wouldn't matter for me though if it did work...unless I'm in the top three of the airport queue I accept pretty much any ride that's less than 10 minutes away.

[@007Environment]

I just became a new UBER driver, I'm happy. I also made my very first trip.

[@AutoAuctionRebuilds]

Welcome to the club Andrew!!

[@fenderguitars6050]

Wait til some 18 year old girl gives you one star or some drunk douchebag

[@dagneguchyalework6105]

last week i drove 2.5miles to a pickup location. It was at an IHop restaurant in Los Angeles at the corner of Western and Slauson . I waited for a while and had to call the rider. she came out and asked me to wait a little longer to pay her bill. i agreed.after about 3minutes she came out with her husband and daughter. when i start the meter their destination was unbelievably 0.1miles .Just crossing slauson and the second house. I make $2.40, spend about 15minutes. I even asked them "Do You really need a ride for this?" the lady said "because we are lazy...." may be she is right. But for me this is the shortest drop off distance? why??? because the rate is so cheap!!!

[@AutoAuctionRebuilds]

+Dagne Guchyalework Wow. Maybe so. That sucks though. I'm sorry.

[@Giithiomi]

Dagne Guchyalework it should be $10 minimum, so such riders will think twice.

[@ussardor]

Dagne Guchyalework And you are still driving for Uber after this? fuck Uber. I quitted because I was treated the same way. Cheap people take Uber because they can't afford taxi, they take advantage of such cheap rides. drivers like you, being used. Don't let people use you. Uber is slavery. get a life. do something else. I hate Uber so much.

[@patriciodasilva7902]

Dagne Guchyalework Don't contact the rider, ever, unless you are trying to clarify the pick up location. Wait five minutes, and if they don't come out, cancel, collect your $4 ( or whatever it is ) and go to the next ping. In my city, a short haul will be switched to an automatic cancellation, and you'll get the cancel fee.

[@ocbarkeep]

my op[inion is Uber shoudl take a smaller % of the short trips cause drivers make way below minimum wage on these trtips. of couse people wnat to know how not to get them . but if peop,el can cherry pick em it means others with get screwed by them twice as much.

[@garryvanamburg5684]

Uber Man, for Mardi Gras which started this past weekend Uber has "reached out" to their veteran drivers who were driving last year for Mardi Gras and are still driving now. One thing they said was to ditch the Google Maps navigation and switch over to WAZE. Turns out that that seems like a good suggestion. I have had very little trouble using WAZE vs Google Maps. In addition, they said to ignore Uber's advice to text riders first before calling. With the crowds and traffic it's best to confirm the pax location immediately after accepting a ping by calling them. That way you can talk and drive legally here while texting requires you to pull over and stop to avoid violating local law and possibly having an accident. Besides, there is often no place to pull over in New Orleans as parking is tight and finding a safe location off the street is not easy. So WAZE it and call, don't text. I've had good results. If a pax asks me why I didn't text (that's never happened to me) I'll just explain that that is what Uber advised us to do during the busy Mardi Gras season.

[@MrFisherdr80]

In Cincinnati we frequently get trip requests that are 10-20 and even 25 minutes away or more. A low acceptance rating will not get you banned from the app, and if this is a concern you can decline the trip. Generally speaking, I will not accept rides that are more than ten minutes away unless I'm in a rural part of our pick-up area.

[@cygnusx-1318]

I take all rides. The short ones are a cost of doing business. Assuming I don't know the destination, I'm often surprised -- hell, I just left the airport, now I'm going back (good), or the odd lady who needs to go about 40 miles. You never know. But, where I usually drive, I can't be picky, and short rides add up right now to little bonuses to compensate.

[@imanione]

Cygnus X-1 Heh, this is good feedback. I was that odd lady, the drive cost me $51. It took just over am hour. However, the rider (me) is now becoming an Uber driver and guess who's codes I'm using to sign up for Uber & Lyft? Yep, my super friendly & patient 40+ mile driver. She gonna get PAID, because she was good to me! And THAT'S why you do it! ;-)

[@johndoh4064]

Sure. Take all rides. Without question or concern.... Until you repeatedly catch fares going across state lines into a neighboring state without reciprocity, getting stuck in four hours of 3 mph traffic heading into said state and 6 hours back out. All on a trip that SHOULD take slightly longer than an hour in either direction but due to traffic and the fact that you cannot originate a trip from within said state and therefore cannot deduct anything for the return trip, you've just wasted an entire day on one single fare ( after toll reimbursements, a whole $55 ) that not only was a complete wash due to it being all on your dime on the way back, you actually lost money due to the substantially longer trip back.... to finally get back to your home state, log on and surprise surprise....get another pax wanting to go across the state line......No smart business would do this repeatedly and neither will I.

[@johndoh4064]

And no, I neither live nor ply my trade anywhere near the fkn state line

[@jessegarcia8251]

yeah you anticipate see it no more, they hid it cuz ppl found out probably some drivers spiked in cancellations.

[@Torontolifee]

lol i dont even use uber and these videos are just so informational i cant stop watching Lol keep up the good work

[@AutoAuctionRebuilds]

I love hearing that! Thanks Quintin!

[@tdashno5587]

HAHAHAHAHAHAHAH! Too funny

[@allisonswonderland57]

UberAlly says....IF you do not want a short trip because it takes too long to get there....and UBER dispatches you anyways...CALL the client and ask them how far they are going. If its not worth your while.....explain it to them and ask them to please cancel the trip. Most clients don't have a problem with that once it is explained to them that it cost us money to take them under 3 miles if we have to drive 5 miles to go get them. Just make sure they cancel within the 5 minute timezone so they are not charged. Uber doesn't always take care of us so we are FORCED to figure out ways to watch out for numero uno...YOU! Uber on!

[@SilkyG]

I have been doing this since day one. I'm the CEO of L-Uber, Inc. and that's how I run my business.

[@kathywhite6832]

Allison Johnson, If Uber finds out you call them, Uber will fire you.

[@b1tchmade957]

D Mac people like you are the reason our world will crumble.

[@ronreid5467]

There is only one of those types you just mentioned that spend the after life in Hell. Can you guess which one?

[@patriciodasilva7902]

D Mac, you'll be deactivated, sooner or later, for this and for your attitude. I'm not an Uber shill, I have my problems with Uber, as well, but I sure as hell don't have your attitude, not that you care, as you have made it clear, you don't give a shit about people, they are nothing to you.

[@saskialyngeactress]

My concern with wanting to know where a rider is going is due to the out-of-the-blue rides to Manhattan. I live in NJ, and NYC is 40 miles from me. I've been driving for Uber only for a month, but this past Sunday I had my first drop off in Manhattan. It's an 1 hr and 30 min ride just to get out of the Holland tunnel, along with $24 in tolls. The fare was $67 after uber fees, but that doesn't cover the tolls I have to pay to get back to NJ through Brooklyn and Staten Island. It was another $26 in tolls to get back along with needing to refuel after 80 miles of travel. So my actual profit was roughly $25 out of the $67 fare. Last night, I had a pickup at 8:47pm, and when I got there they were going to Manhattan with a bunch of luggage. I had to cancel because I just couldn't take them. My EZ pass was depleted and I was set to "clock out" at 10pm. It just wouldn't be time or cost efficent to drive all the way into Manhattan. So that's really the only reason why I want to know where a rider is going before hand, so I can avoid trips to NYC unless I can actually make the trip.

[@AutoAuctionRebuilds]

That makes sense. Does it work out there?

[@saskialyngeactress]

+Uber Man So far, it doesn't work. But I'm not sure I'm clicking the correct icon. I'll be on vacation for the next 2 weeks so I'll try it again when I come back. Thanks for all your videos! I love watching them.

[@lukebrehm1610]

Tolls can be reported for reimbursement

[@jackiegrant38]

@@lukebrehm1610 How?

[@raywitte7354]

@@jackiegrant38 TAXES

[@lconner3993]

I appreciate this, because I saw on the news a few weeks ago about an Uber driver that took a rider (a Pro NFL player) from IL to NY, because he had an emergency. I get it, it was nice of him to do it, and the cost of the trip was $600, I think and he was tipped $300, but that's when I started thinking, "How far can they request a destination? And how can I see where they want to go to make sure I'm not driving hundreds of miles because I didn't know where they were going beforehand." So, this video helps, thank you!

[@Beachfitrob]

I don't mind a block or two when I'm close. Downtown in Houston Ive strung several quick trips together with the pickups scheduled before I drop off. If it goes right, you get the min on each one for 3-4 quick trips. I.e., I had a dropoff then like a pickup 1-4 blocks away, then a few more like that.

[@GUMMIB3AR]

This works for me on my Samsung S6 Edge+. I have never seen the blue icon with the "i" but i do see the clipboard when i accept a ride, and from there i can see it. :)

[@AutoAuctionRebuilds]

Nice!

[@vegeta1234]

yea you are right

[@J0shua029]

Will try on this latest update with my HTC one m8 and let you know m8 thanks. Great for small towns.

[@patriciodasilva7902]

JOshua029 I have an M9, and no destinations are shown, and I checked about a week ago. It might have changed, I'll have to check again. By the way, HTC sucks, I'm switching back to a Galaxy.

[@waterflawsnomdeguerre2045]

Saturday I made $1.88 PER HOUR! I made $15. Uber made $22! Saturday, I put 105 miles on my car, in about 8 hours (2pm-10pm). Uber credited me with 2h 30m time, and 55 (mi). Uber gave me $70. At one point, surges were all around me but I only made it into one, for 1.4x! I had SEVEN rides for UNDER $5! So, I GROSSED $8.75/hr BEFORE expenses, which would be $55 (IRS 55¢/mi), or $6.87 per hour - netting $1.88 PER HOUR! I netted about $15. Uber kept about $22!

[@YukstaysHotels]

Ubering in San Diego , Monday to Thursday DOES NOT EVEN COVER GAS COSTS.

[@alejandroalba391]

thats cause your a dump ass hahaha fucken idiot got clock i. for minimum wage idiot

[@Jimbo4327]

I have a Droid. The waybill doesn't show a destination. I've tried it before. Only way to see where you're going to is to accept the ride as soon as you arrive at pickup point. Then you can cancel and split. A friend of mine has Done this. It doesn't help your rating at all but if you don't care about that, then it's all good.

[@chuckkoos6927]

This will be great. I won't use it to cancel short rides, I'll use it to travel toward home at the end of the day. Sometimes a PAX will take me a long way from home and this way I can take rides in the direction I need to go. I've asked Uber to give us the ability to do this but they've ignored my requests. Lyft already does it with their destination filter (in some markets).

[@AutoAuctionRebuilds]

Chuck Koos It's a great feature!

[@chuckkoos6927]

Uber Man I've been looking at the waybill on all my requests and I'm not seeing the destination, even on rides where the PAX has entered it. All it ever says is, "As directed". Bummer. Android, OC CA.

[@raymondpatricio4603]

Here in Los Angeles it just says "as directed...." But what I have found is when you are taking a pool ride and it doesn't match with a rider it's most likely a far ride probably 15+ miles.

[@AutoAuctionRebuilds]

Thanks for sharing that.

[@ronnieinabnit5407]

it actually took me to a college town with better rates so I stayed there until I was done.

[@MrHyellets]

yes this does work I have used it for a long time. My phone is an Android Samsung Note 3.

[@AutoAuctionRebuilds]

+HYELLETS Thanks!

[@MoneyBags73]

It works! I tried it on my Note 3 Android and as long as the pax put's in their destination it shows on the way bill. I wish I knew this 5 months ago. Glad I know now!!!

[@AutoAuctionRebuilds]

MoneyBags73 Happy to share!

[@jayhv87]

Tampa market Samsung Note 3. As long as they enter the address it shows in the way bill, Thanks Randy. Ill be using this so that I can input address into a 2nd GPS (waze) as a backup GPS before I reach pax.

[@AutoAuctionRebuilds]

Jaime Nieves Glad to help!

[@deanafromchicago6661]

If drivers’ ratings are at their highest status, each ride will show 1) time towards pickup, 2) drive time duration, and 3) estimated paid $$ for every ride. But if any driver’s 1) acceptance rating, 2) cancellations rating, or 3) overall score gets lowered, drivers will NOT be privy to this info.

[@Greengator627]

Here's something riders are doing in Jax. They request on a street with a fake house number during a surge. If it's main st for example. And there's a real address of 1234 and 1236. They enter 1235! When u accept the ride, it's shows no surge? But u see there is a surge in that area. It give you the address to a nav too. But, when u tap the area, say to contact the ride. Area that show pickup and destination. You will see that the pickup address is listed as "unknown address" I think the uber computer is confused about the riders actual location so no surge charge is applied. Happened twice to me yesterday. I cancelled both!!

[@jessegarcia8251]

Hey Uber Man. You need to make a video where Uber notifys passengers when the surge is over so they can request, what happens is as you get closer the surge refreshes so you as a driver don't get it, what I do is log off for a couple of minutes get into the area that was surging and it will refresh to a surge log on and sweep the rides on surge

[@AutoAuctionRebuilds]

Good idea. I'll try to do one like this in the future. Thanks.

[@robb7733]

It’s not a matter of good Uber drivers vs bad, sometimes I only have a few minutes of free time to drive and I can’t get trapped in a long trip

[@jeneeclemens1533]

Yup same issue. You have an appointment in 2 hours and you get a trip that's 90 miles but is 3 hours one way due to traffic and then what?

[@iTheShirt]

After poking around on the first day, I figured this out. It's pretty neat but it doesn't show up for most pickups I've had so far. (30 Trips only). It usually says "As Directed.." more often than not. Even on one trip that took me from Queens to the Bx.

[@AutoAuctionRebuilds]

Teesh Lallipop They patched it :(

[@iTheShirt]

Doesn't show anymore so far as I've seen over this weekend.

[@lizzalkula376]

lol I was coming home after studying last week and decided to try out driving for my first time. Was trying to figure out the ubereats part but I couldn't so I figured 'eh it's about 5 o'clock. I'll try it. Maybe get someone going home or to work". When I started it I was talking to someone and we were joking about taking people to the airport (which can suck.. and is roughly 30 minutes away). I accept a ride. Go to the location and park in the drive way. It's a younger couple and the girl walks out with a suitcase. _shiiiiiiit_ Dammit I *wanted* a quick 5 mile ride. Not to the airport for my very first ride. It was okay, still. They were super nice and I'm glad they were happy with their ride.

[@twinsflamuri]

uber man... thumbs up it works on my iphone5 no probs at all ....thanks from down under(melbourne)

[@paulmcmahan5065]

Has anyone else had issues when it shows surge, it blinks red in the center and after the rides you go check the price and no surge was paid. This happened to me four times yesterday. I contacted Uber and they said it did not surge. I was in a red market at 2 times, it showed surge when I accepted the ride. Uber basically cheated me out of surge for four rides. Makes me more determined to use Lyft as often as possible. Turn both on if Uber comes first, leave Lyft on, if they send a ride, cancel the Uber ride.

[@joshuablack9432]

Uber alerts passengers when prices are surging. Passengers are then given the option to get a notification when the prices fall. If they request the trip as soon as they get the notification, your screen might still be red, but that is a time lag issue. The surge is over.

[@alejandromacias1674]

It happened to me yesterday I did 2 rides on a red zone and I didn't see any surge payments on my pay:(

[@gregboonie1557]

tell UBER support about it .they will fix it

[@Giithiomi]

Paul McMahan Surge is not there to benefit you. Surge is a way of making you head to that area because no uber cars are available. by the time those colors show, Uber already has informed riders price is going up. they can either risk or wait. it's not worth chasing surge. if it finds you, we'll and good. several times I have been in a surging area, only to be called go pick someone outside the surging area

[@gregboonie1557]

Ng'ash Wakabang' I Must agree with you strongly. One night ... very very late at night like 3:00 am , I was driving pretty bad and rough area with in Los Angeles... I know no one is driving that area because when I see an very strange at that time of the NIGHT and very tiny and strong surge popped out right in front of me all of sudden.... I checked with passenger app and there are no UBER Cars OBVIOUSLY IN an such an dangerous ghetto. I was thinking this is very bizarre... then one request kicked in all of sudden . I was in a x 2.1 surge and I took the request even though I could ignore it with my high acceptance rates for my safety of my life . I Ve arrived pick up location and the lady is very condescending mannered ghetto gang banger female from hell telling me to rush to her coffee bean managing job that Nation wide Black Gang group "BLOODS" took over the entire national franchise chain for financial gains. ( it's very well known facts that Notorious Gang group sending non convicts into national franchise corporations to slowly scam and steal large sum of funds for long periods of times for the Gang group expansion and for transformation into Mafia group. ) So , I ve rushed to reach her destination as she wished me to do and right after that I've got crazy bad riders report and I did not get ANY SURGE FEES. DUE TO IT WAS MANUALLY MANIPULATED BY ONE OF Gang member who has an access to main systems . I confronted with the center for almost week and got some money I deserves but that's the reality ....

[@brucetyler8846]

Does this method still work for seeing rider final destination?

[@andrewphillips2439]

I thought they added this so we could see if it's worth it to take the trip if I drive 20 mins and only take them a block away it's a waste of gas. Otherwise why even bother checking

[@powerupwatersports15]

Ok that was good, but what I really need is what I'm told by uber we can set destination so we will only get trips going to one direction like Home. the pic they sent is old. Thanks for all your help

[@AutoAuctionRebuilds]

What is the question?

[@davidbreitman9728]

I agree with Ronnie! I don't pick and choose. I'm a driver.job is to get people there ... Near or far.

[@georgesmith5437]

This should only be used to be able to input in the nav system in the drivers car. No problem.

[@AutoAuctionRebuilds]

+George Smith Agreed

[@imranhaq5232]

Uber doesn't let you see the waybill anymore before the start of the trip. If you try after accepting a trip you get a message "Error accessing waybill" which makes you think there might be a technical error temporarily preventing you from seeing it.

[@sellarestuckler]

Hey Uber Man! This is Dago from Chicago. Thanks for the info! It does work! Im able too see rider's destinition in waybill. Also, Id like to mention that in Chicago, you're able to see passenger's rating if you're not using the "Uber Phone". Drivers have to use their own phone to see pax's ratings.

[@AutoAuctionRebuilds]

Dago SellaresTuckler Thanks for commenting, and for watching!

[@timothyjmullis]

Drove 10 minutes one time to pick up a girl at a women's clinic. When I got there, it was obvious she had a procedure done. Problem was, the clinic wouldn't release her unless she had a ride. So she figured she would call an uber to drive her to her car 200 ft. away. Pissed me off because when I completed the trip, uber said trip wasn't far enough and didn't get paid. This happened when I first started driving for them. Hindsight, I should have called uber and raised hell. But then again, don't know if it would have done me any good.

[@craigherbert6640]

The clinic should be responsible to pay for it but then what do you expect from baby killers

[@louisrossignol7900]

My problem with why I need this is going to new orleans. My car is an 06 trail blazer, so I'm not allowed to pick people up in new orleans. However, living in metairie makes it to where everyone I pick up want to go to new orleans. So until I get a newer model car I'm expected to drive to new orleans to drop someone off but, then I have to drive all the way back to metaire roughly (11 miles) before I can even ping. Sorry this message sounds stupid its 2:04 am and I don't feel like proofreading.

[@AutoAuctionRebuilds]

You're fine! I guess for now, that's how it has to be. :( Sorry.

[@louisrossignol7900]

Oh well I'm getting a newer car in a couple of days. But what a waste of gas and time.

[@Arthurdekoning]

So, two things with this... One: This has been readily available for quite some time, some basic self navigation through the app will give you the insight into this knowledge. Furthermore, it works 10% of the time to be able to see where the customer is going, it will show up in the waybill section, otherwise, it just says "As Directed..." Two: It's absolutely useless. Cancelling on customer, which I too think is ridiculous and completely drives the wrong culture that Uber as trying to reshape within the flawed cab/taxi industry, however, continuous cancelling on customer will be a sure way to getting your Uber account cancelled. Uber WILL contact you and ask why you're cancelling, or suspend your account and request you to go in and see them and will coach you on what is happening. So, knowing where they are going would on be beneficial if someone created an exploit which sourced that information and displayed it as you got the Ping for the fare. Otherwise, pointless.

[@MrBruceSinclair]

I hope this works for me (my phone is an android). I’m driving in Las Vegas and we ARE NOT allowed to go to the airport. Thanks for the info.

[@AutoAuctionRebuilds]

+MrBruceSinclair No problem. Thanks for watching.

[@solitudeinarctic787]

last month I got a call in Toronto, the guy was going to Afghanistan. Took us 9 days to get there, it was a $24,460 fare. And guess what, got a return fare to Toronto as well. Now I am happily retired in my trailer park. Thx Uber.

[@wainber1]

It'll be nice for me to know, if I do end up driving for Uber, a passenger's destination, so that I can, before I get to pick up the passenger, where I will be taking him or her. That said, it isn't inevitable I will be driving for Uber, given the expensive infrastructure required (e.g. a vehicle costing at least US$30,000 after taxes, in the case of most UberBlack vehicles).

[@brandenj7038]

Suggestion ..dont start if you are agai at worst case of digital slavery...today I made 47$... I started at 5:25 am and first ride I got was around 10am... when I called support the guy who.may be new gave me information that no one ever does that my car was only eligible for uber eats and disabled for passengers without any notification or my knowledge.... like idiots I was on road....I have been driving since 2016...even yesterday I had passengers... i will be looking soon for a lawyer

[@ezwaitloss]

it says to be determined, no matter what

[@AutoAuctionRebuilds]

Depends on market.

[@michaelisakov1108]

yes, that's what I get as well. To be determined.

[@straightto8]

I get as directed.

[@JamesAutoDude]

i think they changed it. because now it says "as directed"

[@AutoAuctionRebuilds]

Most markets they did. Some markets it still works. Bummer.

[@alistravel2270]

i did try.

[@chriskelly509]

I honestly don't care where they are going I only care about how much time it is going to take to get to the pax. I got a ping last week that was 35min away ya I don't think so.

[@AutoAuctionRebuilds]

Chris Kelly84 Me either!! LOL.. Nope!

[@JD-jo6yz]

I wish this worked the other day when I excepted a ride from Dover Delaware to BWI Airport!! It did say PREMIER ride though. I will try this my next ride and let you know the results! Thanks UberMan!

[@divasouls8502]

Hello! I am working the food pick up & delivery APP's. What I'm trying to see in app is where the delivery is from the restaurants to the customers drop off point! This is what gets me down. It seems as though some of my deliveries are "very, very far" out of my starting point and into COMPLETELY different zones or individual areas set up by the company, ie, DoorDash, Favor, Postmates, etc.

[@BriansConcertVideos]

Worked for me on my android last night.

[@AutoAuctionRebuilds]

Brian Gittings Great!

[@kristinamathieu8121]

The problem is how to see their destination before you accept it but the damn thing goes by so fast, I don’t mind shit trips but I do t like ending up going three freeways for many miles without notice, it should say long trip or how many miles because I have to get back home after drop off as well.

[@aaa3gs]

its terrible that we cant see where the passenger is going!! I sometimes dont want to go far a way!!! so I hope they change it. Thanks for info I will try it.

[@freebird644]

I'm starting to think uber sucks as far as fares since new year with what seems like reduced fare, I can make more money with Lyft. But that's just my 2cents

[@allenstevens9943]

Fast forward in time FOUR years. It's now called ScrUber and Gryft.

[@liamsbarber]

Thanks for the tip! I'm in Austin using a iPhone 5, I'll follow up if it works for me tonight...

[@AutoAuctionRebuilds]

***** Thank you!

[@liamsbarber]

...No dice in Austin using the Waybill on my iPhone5

[@ginawyatt163]

Just doing research on maybe trying this part time. Why would it be a secret where a passengers destination is? Why isn't it a requirement for a driver to know where a passenger is going?

[@el1mmorto]

I am planning on driving for uber when I get a car and your videos are great

[@rajgohil4985]

Buy Prius Hybrid, no 1 car for uber or lyft

[@layahit]

That's funny cause last night I accepted a ride that said 29mins away. On my way there, the passenger called wanting to know if I was coming because she wanted a ride to the convenient store and back, and I said sure. We hung up and shortly after thinking about it, I canceled the ride cause ain't to driver gonna do that to there car for only a few bucks! Soon after I canceled her request, I try texting her right away saying "sorry I'm 30mins away" right before I got a new request, so my text ended up going to the next passenger.

[@batmangsxr300]

There is and always was a way to see the destination before you get there. Start the trip right before you get there and cancel if you don't like what you see lol

[@Jmhfl7]

yes, you can cancel. it's a share ride..... the motto of uber is to save space on the highway and have less cars on the street. so if they're not going where I'm going I'm open to cancelling

[@RustyAndroid]

Then, you should just set the destination on your Uber Partners app beforehand, then Uber will only match you with fares going your way. That being said, setting a destination can only be done twice per day and it excludes those particular rides from special promotions, but it's a great solution when you've been taken very far away from your home base and it's time to get home. If you haven't seen that UI option, it's probably because it's only visible when you're already online, so go online, then hit the clipboard icon, and then 'set destination' (or something like that).

[@budbetternippers6808]

Right on Marcos I feel the same if you want to go west and they want o go 30 miles east I would cancel too

[@Jmhfl7]

Stephan Branczyk I tried that and all it did was send me from east to west. I did 3 rides all less than 2 mile rides. that set destination option only works if you're lucky enough to get a person that is actually going your way, if not. then it's all 2 mile rides within the area you're in. but I quit Uber. was losing money

[@rockland2]

And why exactly are the trips on the preset destination feature excluded from Boost, Quest, and all the other bonuses, especially since you are only permitted to use the feature twice in one day, it seems rather mean spirited on Ubers part for the exclusions.

[@Jmhfl7]

Sleepy Brown I agree. I don't drive anymore for Uber

[@jacobshocklie2928]

I want to be to see the designation before I accept the ping can that happen?

[@eddyvasquez7215]

Thanks UBERMAN good tip, it's probably something I'd use if I was on a lil less than a quarter tank of gas on an hour trip request and near the end of my UBER shift

[@AutoAuctionRebuilds]

+Eddy Vasquez No problem, and thank you for watching.

[@fueledbymusic3]

+Eddy Vasquez True there! I had an unexpected request to drive 75 miles away. Since I did not know where she was going. I was "unprepared". I was running low on gas. But got there without needing to stop. Not only that, I was not able to pick up my kids and my wife. From school and work. Because the time. Knocked my schedule off a little. From this point on, I've decided to always be ready at moments notice! I am a week old BTW

[@russdangelo7274]

I am the opposite. I don’t want long drives. I only want short rides. I’m on Long Island. I don’t want to go to Queens, Brooklyn, Bronx, etc. I need to know where they are going. Today I picked this guy up and he said he is going to La Guardia. I’m not going all the way over there!! It was at the end of my day to. I cancelled the ride, I don’t care!!

[@4286Kitty]

I have a question. Am I allowed to travel out of my area or state to drive for Uber? For example could I travel from Pa. to Florida driving for Uber picking up passengers on the way down?

[@rideshareroadwarriorrick]

Audrey Sorg: Uber & Lyft drivers only can pickup in anywhere in the State you are licensed in

[@juanegas7612]

I just started doing Uber. I really think that for all the percentage Uber takes. They should come out with a better system to protect Uber drivers. For instance being able to see the destination. It gives a driver an assortment of safety. Instead of driving into the wolves mouth.

[@mariom905]

It worked for me, I have a S7. Just like you said.

[@DaveMatthewsThe]

Uber must have caught wind of this, because the Waybill has only ever EVER said "As Directed" for destination.... prior to pick-up.

[@JaymeAnn07]

As of this year for Conmercial accounts, the waybill says to be directed or something similar for android

[@rubab8114]

I drove yesterday about 3km and the rider was going only 350 metres with a shopping bag lol. People just order uber when they are bored or something it's like let's order uber and we will have someone to talk to

[@ezwaitloss]

Lyft used to have this available, no longer. you can't see the way bill before the trip is started ever I've tried

[@ljumper452]

maybe we can politely text the rider and just ask, how many passengers and how far are we going. just checking

[@mannycardenal399]

Not related but here goes where can I get those plastic signs with suction cup for free?

[@brianp7896]

I have tried this many times and on the waybill sections ALWAYS says AS DIRECTED where their destination is listed. It's probably since been fixed to keep this from happening before picking up the passenger. I've only had one passenger not enter their destination.

[@AutoAuctionRebuilds]

It still works in some areas. For the most part, it has been patched.

[@ElGaby323]

I thought this was already a crucial feature of Uber. I will be driving soon, and it seems like I will have to ask passengers where they're going? I thought the Uber way was to be as simple as it can get. I thought passengers put their destination on the app so there wont be a need to explain where they're going?

[@AutoAuctionRebuilds]

+Dean Winchester Only after we accept, yes.

[@gregmusgrove4978]

I have had so many rides that pull me 20 miles away and then the rider only wants picked up from work and taken 2 miles to home. That's very frustrating and I wish Uber would not allow me to be pulled so far from where I am when they ping me.

[@AutoAuctionRebuilds]

+Greg Musgrove I agree with you! It really pisses me off. A lot of times I will not accept one that far away.

[@luizvalio7362]

I only accept riders up to 2 miles away from where I am at. UberPool sucks I only accept it if I am less than a mile away. If I get to a riders and find out they are going someplace I don't feel like going I simply cancel and tell them to wait for another driver. I work for MYSELF f and don't care how good or bad Uber looks. Uber cheats drivers more often than not.

[@phyllisparker5761]

Greg Musgrove. Cant you only accept rides like 5 to 7 mins away

[@JustCalmDownPlz]

Dont accept the jobs that are far away

[@jillstewart8698]

I'm on an iPhone 6 and if you click the waybill before you "start" the trip the destination ALWAYS says "as directed". My passengers almost always have the destination in there, but it doesn't show until I start the trip. Super annoying.

[@AutoAuctionRebuilds]

Uber has been working to "patch" it so we can't see.

[@lukhazperez2380]

Im using an S8+ on my waybill it just said "as directed" now I'm not sure if the passenger have not put the destination yet.

[@coffeeisgood102]

As an Uber passenger it has been my experience that the driver ALWAYS knows the exact destination, even before I get in the car. They usually tell me where I am going, just to confirm it.

[@AutoAuctionRebuilds]

I have the same experience. I enter the destination before I request the trip.

[@coffeeisgood102]

Joe...I don't call them. I just enter my pick up point and my destination. I assume the destination shows up on the drivers phone after I plug it in my phone. To my knowledge I cannot request the trip unless I put in my destination.

[@katyornok63]

As a driver, we don't see the destination until we "start the ride" in the app. That should happen once the passenger sits in the car. That's per the rules of Uber & Lyft.

[@florentinoguevara8124]

Uber makes passengers believe the driver knows where they are going...however, the driver has no clue of the riders destination. Uber needs to get the boot!

[@raulgudino3170]

I knew about this but it will only show if the passenger puts in the information.. I've got the ZTE Axon 7

[@moe4905]

there are times where i ask riders where they are going.. late night when im about to leave for home. if they are heading to north where i live, i take them if not i tell them to request another driver.. if they are not willing to tell me where they are going then i cancell on them because i don.t want go to the otherside of the city and drive back to home an hour lool. it sucks....

[@moe4905]

wooow that would be amazing. thanks denis lara for the info.

[@moe4905]

i think this trick does not work anymore denis.

[@TracyAllen]

+Denis Lara I was wishing for such a thing! Especially since I have Metromile insurance. It seems the only time I get people going in the direction I live is when I'm NOT ready to go home! Lol!

[@ufo9726]

mhmed m

[@ufo9726]

Tracy Allen

[@0032richie]

Works in oc ca im on a android. Keep up the good work Randy.

[@AutoAuctionRebuilds]

R R Good news! Thank you!

[@ebonieprincess1972]

ok....Can I cancel if they want to go 300 miles away..TODAY MY FIRST DAY...FIRST RIDE! FROM SAVANNAH GA TO OUTSIDE OF JACKSONVILLE FA!!! LOL!! OMG!! Yeah I made 175 on my very first trip but DAMN!!!!

[@AutoAuctionRebuilds]

+ebonieprincess1972 WOW!! Welcome to the 1st day!! Congrats!! Yes, if it's too far, you can just cancel.

[@shakahmed26]

Don’t cancel trips that are going around the corner. Cuz you only making it worse for yourself. More trips you accept the more money you will make. I know it can be frustrating but in the end it makes sense. It’s all about being positive rather than criticises all the time. No job is small no job is too big.

[@romeodupree2478]

(gasp....fainted)....He spoke to me. You're welcome SuperMan...oops...I meant UberMan. 3 things....(your eyes/your smile/your hands) Your wife is a very fortunate lady....kudos to HER.

[@AutoAuctionRebuilds]

I'm fortunate to have her. She is very special to me. Thanks a million.

[@amerbouadi8551]

Hi Randy, It works on an uber iphone, I'm letting other drivers try it with different kinds of phones. By the way keep up the good work, I'm a partner driving in Amsterdam in the Netherlands, a lot of things that Uber does in the US we now know in advance could be done over here too.

[@AutoAuctionRebuilds]

Amer Bouadi Great!!! Thank you!!

[@bonvoyagetransportation7489]

To the best of my knowledge even looking at the waybill as He suggests will never give you the passenger's destination but rather says something to the effect as destination as directed.

[@fireseeker4him]

Bon Voyage Transportation I think Uber found out about this hack and got rid of that info on the Waybill.